Hotel wad very pretty however Even thou we left a very nice tip the first night our room was not clean and the bathroom shower was dirty and toilet didn't flush.
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city.
It was a great pleasure to have you as our guest recently and to look after you in this while.
At this stage, please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay.
We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.
While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be.
Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.
Sabrina Ben Salem
Director of Sales & Marketing