Ratings based on 720 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near airport.

Posted 4-Jun-2017
Excellent hotel. Good restaurant. Close to airport.
Comment from Hotel Management
10-Jun-2017 by Sabrina Ben Salem, Hotel Management
Dear Susan, Thank you very much for your comments. We hope to have the pleasure of welcoming you again. Best regards, Sabrina Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Nice hotel close to the airport.

Posted 31-May-2017
Beautiful lobby and comfortable room. Free airport shuttle. Would definitely stay again.
Comment from Hotel Management
4-Jun-2017 by Sabrina Ben Salem, Hotel Management
Dear Sara, Thank you so much for your nice comment. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2017
Pleasant and helpful staff. Restaurant is a bit expensive. Bar is very expensive.
Comment from Hotel Management
4-Jun-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for taking the time to share your experience with us. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and rooms

Posted 28-May-2017
Halls to room need to be updated. Other than the hall ways, the breakfast is fantastic.
Comment from Hotel Management
31-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for taking the time to share your experience with us. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Laval, Que.

good airport hotel in Roissy France

Posted 28-May-2017
Pros: lobby and the room
Cons: check in
Location: shopping centre nearby
great lobby - good food but expensive - great staff - 1st hotel pick up to Charles de Gaulle airport
Comment from Hotel Management
31-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Enzo, Thank you so much for your comments. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
2 out of 5
by A verified traveller

TOO FARE FROM THE CDG

Posted 26-May-2017
transfer is terrible, very slow and hotel is fare from the airport.
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. . We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller

Great value close to CDG

Posted 25-May-2017
Pros: It was clean and room was spacious . Breakfast included eggs to order . Staff were friendly and responsive
Cons: Beware of shuttle to airport .it is not run be the hotel and was not reliable
Location: N/A asxwe werecstaging to catch a flight back to the states after a vacation
Enjoyed our night there and the breakfast . Caution the transport to the airport is a pool with other hotels and not reliable for being on time . Ours was late and cost us to reschedule our flight .
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for your nice comment. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2017
Hotel wad very pretty however Even thou we left a very nice tip the first night our room was not clean and the bathroom shower was dirty and toilet didn't flush.
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. At this stage, please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Comfortable and convenient to airport

Posted 24-May-2017
Pros: Enjoyed the free wine and hors d'oeuvres in the evening. Had an early breakfast ready too.
Had been to several downtown Paris hotels, which tend to be older, darker and noisier. We had an early flight, so we chose the Hyatt because it's close and has a shuttle to the airport. The room was spacious, clean, and luxurious.
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Sir, Thank you so much for taking the time to share your experience with us. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-May-2017
Very convenient if you like to be close to airport. Convenient rail, bus and metro stations.
Comment from Hotel Management
28-May-2017 by Sabrina Ben Salem, Hotel Management
Dear Ram, Thank you so much for your great comments. We look forward to welcoming you again soon. Yours sincerely, Sabrina Ben Salem Director of Sales & Marketing