Minibar, in-room safe, individually decorated, individually furnished

Reviews of ZE Hotel

4 out of 5
ZE Hotel
10 Rue De La Tour D'Auvergne, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 257 reviews" "
Rating 8 - Good. 106 out of 257 reviews" "
Rating 6 - Okay. 26 out of 257 reviews" "
Rating 4 - Poor. 12 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need coffee in lobby
Stayed 3 nights in Sep 2023

10/10 Excellent

Adrian Michael

Travelled with partner
Tucked away in a relatively quiet side street, reception is always staffed. Lucky I had checked Google maps beforehand so knew what to look out for. About 15 min walk from Gare du Nord. Our premium room was a good size (for Paris), excellent wifi signal. Breakfast was outstanding, individual serving of boiled egg, fruit salad, ham and cheese, crepe, yogurt with coulis, bread, jams and spreads, croissants, pain au choc, fresh orange juice and coffee. Location is just below Montmartre hill, about 5 mins walk from several metro stations. You can see the Sacre Coeur from about 100m away from the hotel. Area is hilly, but nothing too extreme. Good value restaurants around, if you like to explore.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Stayed 4 nights in Oct 2022

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but at a price
The hotel is a lovely, boutique hotel with super friendly staff. It is located in a quiet street that is close to Cadet metro and all the amenities you need to hand. It is also within 15 mins walk of Gare du Nord. The room I had was comfortable and clean. The facilities are starting to show their use, but that is a quibble. I do think they could provide more than just a couple of bottles of water given the price of the room. You can also hear people passing your room very clearly. The prices of Paris hotels are steep, but I would say that I was charged an excessive amount, but apparently it was Paris Fashion Week? An opportunity to inflate prices? The receptionist, a young woman from Albania, was a delightful person, very friendly and positive.
Stayed 3 nights in Sep 2022

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Hotel
Having stayed in a chain hotel as part of a Eurostar package we had to stay an extra night in another hotel because of the rail strike ZE hotel is very close to Gare du Nord and has very comfortable stylish rooms
Stayed 1 night in Jun 2022

10/10 Excellent

Calum

Stayed 4 nights in May 2022

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Parisian Stay
Very comfortable and clean room and a very nice bathroom. Staff are incredibly helpful and nice - really made for a great stay. Definitely recommend. I look forward to coming back!
Stayed 4 nights in Mar 2022

8/10 Good

Amanda, Parker, AZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Their website said they had airport shuttle for free which they did not so that was unfortunate
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel with friendly staff and a beautiful decor. It's small and intimate but very welcoming.
Stayed 2 nights in Oct 2019

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just to flag to families that Expedia sold us a booking as 2 adjoining rooms, one double and two singles, but unfortunately this is not something the hotel actually has. Therefore we were given one nice sized room with a big bed and one small room with a very small double bed - both on the same floor but not even adjacent let alone connecting. Travelling with 2 kids meant this wasn't ideal. Apart from that hiccup, everything in the hotel is lovely. It's on a quiet street, the decor is fun and quirky, the location is fabulous with Sacre Couer a 15 minute walk away, and Gare du Nord 10 minutes walk away. The staff were all really friendly. The breakfasts were beautifully presented.
Stayed 2 nights in Sep 2019

8/10 Good

George, Seoul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky little property however the rooms are were obviously designed by a wanna be hipster architect that has never stayed in a functional hotel room in their life. 100% for quirkiness. 0% for functionality They took a $350 pre auth on the card even when we had paid the entire bill and are still holding it a day after leaving we don’t know why? The 15 euro brekky is a bit of a rip off but there are plenty of bakeries and good outlets around.
Stayed 4 nights in Sep 2019

10/10 Excellent

Perla, Beirut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good location next to many attractions, also breakfast was good not bad. They took 100 euros during check in as deposit and we get it back when we checked out.
Stayed 7 nights in Aug 2019

10/10 Excellent

clartins, Northampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated about a 10/15 minute walk from Gare du Nord, less than 5 minutes from Cadet metro so a good base for our couple of nights in Paris. Beautifully decorated clean room, multiple sockets should they be required, safe, tv, radio/alarm and fridge. A comfortable bed resulting in a good nights sleep without any noise disturbance. Lovely clean bathroom, good shower pressure, decent hairdryer. Im not sure if it was me or the basin but I couldn’t work out how to use the plug so that I could fill the sink with water. Enjoyed breakfast very much but unsure whether the options of sweet or savoury remain the same all the time. The servers at breakfast were extremely accommodating. The staff that we dealt with were all lovely, encouraging my attempts to parlez Francais - shame I couldn’t understand their replies - but their English is considerably better than my French so there weren’t any language issues.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Gard du Nord and central Paris and friendly staff
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an adorable Parisian boutique hotel. The rooms are small, but definitely useable. The shower is perfection, we had windows that actually opened to let in the fresh air and the bed was comfy. The breakfast is delicious and well worth the extra money. The location is perfect just a few blocks from Gare du Nord giving you access to the entire city.
Stayed 2 nights in Feb 2019

8/10 Good

Hank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great little hotel, the booking site showed parking available on site which turned out to be incorrect but the hotel has reduced rates at a nearby parking so not too disappointed.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room, great location
Stayed 5 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Room was very nice, but the staff was incredibly difficult and seemed to make up their own rules about how to run the hotel. Not accommodating.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, renovated and with A/C.Small Bathroom but charming hotel
Stayed 2 nights in Aug 2018

10/10 Excellent

Drew, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Superb Boutique hotel in accessible location to everything! Great breakfast! Horrible WiFi however could easily be remedied if owenship would upgrade. Would gladly stay there again and highly recommend this hotel!!!
Stayed 5 nights in Jul 2018

8/10 Good

Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel near Montmartre
Stayed 3 nights in May 2018

10/10 Excellent

Rhys, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Staff amazingly helpful
We had to delay our arrival by 24 hrs due to snow stopping a lot of trains including ours. However when we eventually got to Paris, the staff were grand and we quickly stopped trying to find restaurants for ourself, instead asking for recommendations: not once were we disappointed. The location is great - only a short distance from Gare-du-nord and from the centre of Paris. For someone who wants to experience paris in a similar way to a resident whilst still doing the touristy stuff without significant inconvenience - this place is great. But the staff truly are what makes this place grand. Everyone had a smile, and made us feel welcome - definitely using this place again next time the 2 of us visit Paris, probably for our honeymoon.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall is ok, but not very good value for the money spent.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a family (young children) friendly hotel due to the suggestive artwork hung in the bedrooms..
Stayed 2 nights in Dec 2017

6/10 Okay

James, Washington DC

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok stay
My stay was ok. Room was clean. Room was way too hot even with the radiator turned off. No way to turn on the fan - unit powered off for winter. Lots of street noise.
Stayed 1 night in Nov 2017

4/10 Poor

Heidi

Liked: Cleanliness
Disliked: Room comfort
Tiny, hot and old
This is NOT a 4 star hotel, probably not even 3. The rooms are TINY, and if you are on the short side or not very flexible, good luck getting in the bathtub for a shower. The rooms have AC but not what you expect if you're from US, Their Wifi didn't work during our entire stay, the excuse was that it probably wasn't compatible with our phones. The staff was helpful, polite and friendly except for the lady working at the reception who couldn't smile if she tried.
Stayed 2 nights in Aug 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and perfectly located near Gare du Nord for both the Eurostar and Stade de France. If I was visiting Paris for sightseeing, i think I'd choose somewhere else though as the immediate area isn;t the nicest part of Paris.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Partisan artesian commodity
Wanted to stay at something authentic to the Parisian charm but somewhat out of town to ensure space.
Stayed 2 nights in Jul 2017

8/10 Good

Sam, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in the good location
We stayed in this hotel for three nights. The location is pretty good - 6-8min walk to metro station, quiet and surrounded by tons of cafes and restaurants. The staff was friendly and helpful. The only downside in my opinion is that the room and bathroom are both very small.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home in Paris
Everyone here is treated as friends

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room was small and there was no wifi. There is only wifi if you're close to the lobby. If you book the 2 people option, be aware it's a smal space. Otherwise the room was clean and daily cleaning was on time and everyone was nice. Although we mentioned the wifi did not work, we essentially did not have any wifi for the 4 nights we stayed. It's very central however, close to Gare du Nord which takes you straight to the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Small and Friendly
Great very small hotel. No shower curtain but very clean and amazingly comfortable bed. Staff were very friendly and helpful. Great location 2 blocka from metro

4/10 Poor

Mikhail, Geneva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh and No Go!
The facility is old and it indeed does not qualify for the 4*. I've been staying in 2-stars hotel in Paris which was better than this one. The hotel is "tired", rooms are small, it's cold in there, WIFI in the rooms does not work and staff doesn't care. This was my 3rd stay in Paris and the worst one so far. No go!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
Great Hotel with good sized premium double rooms. However the only let down was the Wifi connection which is key on a business trip. However I would recommend due to the good customer service and how comfortable the rooms were.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A Good Place to Stay
This is a fine hotel with friendly, competent staff, clean, comfortable rooms within a nice location close to bars, restaurants and the main train station Gare Du Nord. The rooms are small but reasonably well design with a modern touch. Very good value. Worth a stay.

10/10 Excellent

AK, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slice of luxury
I loved my weekend stay at this little spot. It's a luxurious little hotel closely situated to major metro and bus lines. The room was charmingly decorated. Comfy bed, good coffee, everything you need. There are also good spots to eat nearby. The staff was extremely nice and helpful. This place really topped off the perfect weekend in Paris for me.

6/10 Okay

damo, cookstown

Disliked: Cleanliness, room comfort
good location. Room for improvement .
4 bags of rubble sat on the road outside the hotel for 3 days. The room I booked was no33 ( supposed to a premier room) . very petite. A tile was hanging of in the bathroom and it mentioned in the premier bathroom a "rainfall shower" . It was a hose of the tap. I asked if it was a premier room and was told yes. I'm still not convinced.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was nice, clean and extremely helpful staff.However Didn't think it was worth the price nor the 4 stars. Rooms and hotel are teeny and not in the best neighborhood!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro
Cute boutique hotel. Don't expect a huge room in Paris. Narcisse is the best. He'll help you for the entire stay.

8/10 Good

lesley, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly and great position.
Breakfast too expensive didn't take it. Walkable from Gard du Nord and up to Mount Matre. Second stay Quirky decor. Would recommend to friends

8/10 Good

Jill, Oxford, UK

Liked: Cleanliness, staff & service, room comfort
Perfect location for both Gard du Nord and Opera
Have stayed here previously. Room was much better this time - a Club room which meant more space but they are still compact and bijou! Bed comfortable, mini bar and help yourself downstairs are the same price and not bad value considering. I like it, it has something about it that enhances your stay in a lovely city