Front of property

Reviews of Chouchou Hôtel

4 out of 5
Chouchou Hôtel
11 rue du Helder, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 214 reviews" "
Rating 8 - Good. 34 out of 214 reviews" "
Rating 6 - Okay. 11 out of 214 reviews" "
Rating 4 - Poor. 2 out of 214 reviews" "
Rating 2 - Terrible. 1 out of 214 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience. The staff are amazing and very very helpful and attentive to their guests. I would love to stay at this property again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tomoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just brilliant, stylish rooms and perfect location
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - within walking distance of a lot of the important sights. Room was very nice and the bathroom was our favorite! Normal sized room for any big city hotel. Bar at the hotel was very lively and a good time
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Pros: - Top location, easy to access from the CDG, close rang to the Pars hot spots, - Great service. Thank you to the whole team I had to chance to meet. - Bathroom comfortable, big enough, well equipped. - Very clean - Breakfast - if you like it sweet - you won't stay hungry, good coffee So so / Cons: - Room size perfect for one person, for two with two regular suitcases and not big wardrobe, could be small - Bed was not the most comfortable, like not equally responding to a body weight - Very weak cellular range with almost no internet when your room faces inner yard. - If you prefer not sweet breakfast – not much choice. Conclusion: Worth to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, rooms are very comfortable and big for Paris. Always clean and with perfect service to detail. Really enjoyed the free coffee too 😊 would be coming back for sure!
Stayed 6 nights in Nov 2023

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely room, great location, great service! Pastry & coffee every morning was great. Got a little warm overnight in the room with no heating on so had to sleep with the window open, which was no problems except loud bar downstairs so made use of the provided ear plugs.
Stayed 4 nights in Nov 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very accommodating. Loved the free cappuccinos in the morning!! Would def stay here again!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service with everyone we encountered. The staff was very friendly. Loved the free coffee, hot chocolate and water. Perfect location, would definitely stay here again.
Stayed 4 nights in Nov 2023

6/10 Okay

Diep

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel in a very convenient location. Staff were extremely friendly and helpful. Toto toilet was a real plus.
Stayed 3 nights in Nov 2023

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew the girls name who checked us in but she was truly so kind and wonderful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Valentina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I spend a week in the double deluxe room with two twin beds and enjoyed our stay very much. The room was very clean, beautifully decorated and the bathroom was very spacious especially according to Paris standards. The staff both at the reception and the restaurant were very kind and welcoming. The hotel is in safe area and major attractions are within a walking distance. The restaurant was very nice addition not only because of the free coffee drinks, but was also very fun place to hang out and have a drink at the end of the day. The music and patrons were a lot of fun. I definitely recommend this hotel and can’t wait to be back.
Stayed 7 nights in Nov 2023

6/10 Okay

Byung, sarastoga

Good
Stayed 3 nights in Oct 2023

10/10 Excellent

Ciaran

Stayed 3 nights in Oct 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with good access to main attractions. Room clean and modern. Bathroom a bit small. Staff friendly.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tsz Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my experience in this hotel. Loved the friendly and modern vibes!
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
The staff were very kind and attentive. The room was very modern and sleek. We even bought the French to American electric converter from the hotel after they borrowed it to us for our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff. The night scene can get loud, but never disrupted my visit
Stayed 3 nights in Aug 2023

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Jurij

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, modern, nice staff
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice room and dining options close by.
Stayed 2 nights in Aug 2023

6/10 Okay

Alina

Liked: Cleanliness, property conditions & facilities
The rooms at Chou Chou are cute and well designed. That being said, there was no minibar drinks or snacks. Room service was only available from 11pm-6 am. You could order from their “market” but it was a very limited strange menu. Nothing really nutritious. The one night I decided to go down to the restaurant, it was packed. This was the only option for food, so I awkwardly sat in between two couples and decided to leave as it was extremely noisy. To sun up, I enjoyed the bathtub in my room, and the room decor, but I did not enjoy the restaurant and food options. The area is also not that great. Not many great food options or shopping in the area.
Stayed 2 nights in Aug 2023
Response from Chouchou on Sep 6, 2023
Hi dear Alina !!Thank you so much for your stay and review.I guess we are not meant to be together. Indeed we offer a fridge in the Room, we don’t put products in it since we don’t want to steal money from people providing basic products and charging them 10 times more then usual prices as other hotels do. Your wallet can thank us though Instead you have a humongous bar below your room with great food and beverages for moderate prices.We would have loved if you only read the description of our hotel. We are a lifestyle hotel, with a restaurant for lunch offering traditional French old fashioned dishes. At night we become a Bar Guinguette, with only cheese/ham and fish platter (that’s a guinguette in France ) and a live animation every night. We do not hide it, we talk about it everywhere, people come here to live, be happy and enjoy a real French vibe!As for the neighborhood, we are 1minute away from Opera Garnier, one of Paris most beautiful monuments… so frankly, we really don’t know how to answer you except we will ask the French Government to move the Opera House away Kisses from all the Chouchou teams

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great would stay again!
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jinseong

Stayed 1 night in Aug 2023

10/10 Excellent

Nusrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location, efficient, polite and welcoming staff. Cute hotel, relaxed and comfortable vibe with super French modern decor. Lovely bar and coffee area. Close to metro, shops, cafes and museums. Will be recommending and retuning.
Stayed 1 night in Aug 2023

2/10 Terrible

MOHAMMAD, SAN DIEGO

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional staff at checking in.
Stayed 2 nights in Aug 2023
Response from Chouchou Team on Aug 29, 2023
Bonjour Mohammad, We're quite confused here. You arrived as a group of three for a double room, however, as mentioned on the hotel's website, the rooms are designed to accommodate only two people. Despite this situation, our staff did his best to find a suitable solution for your group. You declined the hotel team's assistance and even attempted to cancel your reservation. Nevertheless, you eventually decided to stay. Since the room wasn't ready upon your early arrival, a bathroom has been cleaned for you to freshen up and rest. We even helped you to find another hotel for your friend, as we were fully booked. While we would have been delighted to host your friend, our capacity was limited.Hoping to see you again soon !Kisses from all the Chouchou Team.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. Great location. Adequate breakfast. Best croissants. Nice helpful staff. Good price. Can’t say enough. Go.
Stayed 3 nights in Aug 2023

8/10 Good

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sherryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really really nice. Everything is close. Nice restaurants and shopping. Super clean and love the restaurant/bar in the hotel. The staffs super nice.

10/10 Excellent

Hao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super convenient location. Walkable to multiple landmark locations and staff was friendly. Super nice bathroom and clean/good size room. Recommend. Most likely to stay again in the next visit
Stayed 2 nights in Jul 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel.
The hotel is well positioned close the lots of sites. The room was on the small side but excellent quality. The bathroom was perfect. There was a fire alarm at 1am until 2am. The night manager gave good communication to everyone outside. Not 100% sure about the reason given in the morning. We were told that there would be some compensation but that it may take 6 months to come through!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sylvain

Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before, and this hotel is always amazing! The rooms are incredibly comfortable and the hotel has such a wonderful and friendly atmosphere. The bar downstairs is lovely too! Very easy to get to from the metro and RER - definitely my top hotel recommendation in Paris!
Stayed 4 nights in Jul 2023

8/10 Good

May

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay and the area are within the dining and shopping area. Room is a little small but this price and within the centre of Paris, definitely worth the price. Will stay again if visit Paris again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time over there the staff was amazing,! I would recommend this place because it is close to the subway and walkable areas.
Stayed 4 nights in Jul 2023

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Brilliant hotel with kind and friendly staff. Helpful and genuine. Great location and very comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Troy, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel with well-decorated rooms and great reception staff. Great location in the Opera area, with easy access to the subway to visit other parts of Paris. The attached restaurant/cafe/bar is a plus, but I would avoid rooms directly over the bar/restaurant as it is very loud on nights there is music/performances.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel in good location
Chouchou has a nice ambiance. Not formal, but not over-friendly either. Our rooms were very comfortable. The continental breakfast was tasty. Tasty pain au chocolate are left all day on a counter at reception for guests. You can decide if that is a good thing! If I stay in central Paris again I would like to stay at Chouchou
Stayed 3 nights in Jul 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Thank you Matthew, we are glad that you had an amazing stay :) !! See you soon

10/10 Excellent

Penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is fantastic!
Stayed 1 night in May 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
You are fantastique ! Thank you for staying at Chouchou !See you soon

8/10 Good

Mark, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint room with premium bidet. Very comfortable and quiet even though the windows situated in light well above the restaurant bar.
Stayed 3 nights in May 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Merci Mark ! We are glad that you had a great stay ! We can't wait to see you again to win that five star :D

10/10 Excellent

Gemma Michaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, with lovely and friendly staff.
Stayed 3 nights in May 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Thank you Michaela, we can't wait to see you again ! See you in a short time.

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and the service was superior! The staff was friendly and accommodating.
Stayed 4 nights in Apr 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Wow we are so happy to read this :D ! Come back soon, we can't wait to welcome you again.

10/10 Excellent

Dilianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Hello Dilianna ! Thank you for taking the time to leave such a great note !! See you soon

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly service with an amazing breakfast.
Stayed 2 nights in Apr 2023
Response from Kisses from all the Chouchou Team on Jun 4, 2023
Thank you Brian :) ! We are glad that you had an amzing stay ! See you soon.