Property entrance

Reviews of Prince Albert Louvre

3 out of 5
Prince Albert Louvre
Rue Saint Hyacinte, 5, Paris, Ile-de-France

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 352 reviews" "
Rating 8 - Good. 153 out of 352 reviews" "
Rating 6 - Okay. 64 out of 352 reviews" "
Rating 4 - Poor. 21 out of 352 reviews" "
Rating 2 - Terrible. 15 out of 352 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Xueying

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hajer / Réception on Dec 9, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Hajer

8/10 Good

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hajer/ Réception on Dec 9, 2019
Chère Marwa, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Bien à Vous, Hajer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Hajer / Reception on Nov 21, 2019
Madame, Monsieur, Nous vous remercions de nous avoir fait part de votre avis. Ce fut un plaisir de vous recevoir parmi nous. Bien à Vous, Hajer

8/10 Good

Jose

Liked: Staff & service
Stayed 6 nights in Oct 2019
Response from Hajer/ Reception on Nov 21, 2019
Cher Jose, Merci de nous avoir fait part de votre avis. Ce fut un grand plaisir de vous recevoir parmi nous. Bien à Vous, Hajer

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as pictured. The ceilings had mold and mildew stains. You can hear the water running through the walls and the room has a distinct smell. The only thing that was decent was the updated bathroom. The furniture and bed was outdated. We were offered another room which was no better since the bathroom was not updated. The elevator was tiny, can only fit one person and one luggage. For the amount that we paid, it definitely was not worth it. Do not book your stay here.
Stayed 1 night in Oct 2019
Response from Hajer/ Reception on Nov 15, 2019
Dear Guest, Thank you for your valuable feedback. We are sorry to learn that we didn't manage this time to match your expectations. We are a small simple hotel and we do our best to make our guests experiences in Paris memorable. All your remarks will be taken into account. Best Regards, Hajer

10/10 Excellent

Anna

Liked: Staff & service, room comfort
Kept it a two star hotel please
Excellent location and charming staff. It was old fashioned and dowdy but sometimes you just want a two star hotel in a good location. This was it. Shame I hear it’s closing down
Stayed 2 nights in Oct 2019
Response from Hajer/ Reception on Oct 18, 2019
Dear Anna, Thank you for your precious feedback. It was a pleasure receiving you in our hotel and were happy to that you enjoyed your stay with us. Best Regards, Hajer

4/10 Poor

Meena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Hajer / Reception on Oct 10, 2019
Dear Meena, Thank you for your feedback. We would want you to be more explicit in your review to be able to solve problems if there were any. Look forward to receiving you again. Best Regards, Hajer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hajer / Reception on Oct 8, 2019
Dear Guest , Thank you for sharing your review with us. It was a pleasure as well receiving you between us and hope to see you again soon. Kindest Regards, Hajer

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location. Staff was helpful. The price was much better than anything else for that week, Fashion week.
Stayed 1 night in Sep 2019
Response from Hajer/ Reception on Oct 8, 2019
Dear Guest, We are pleased reading from you and happy to learn that you enjoyed your stay with us. Look forward to receiving you again. Best Regards, Hajer

2/10 Terrible

Guru

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT UNDER ANY CIRCUMSTANCES STAY AT THIS HOTEL. DIRTY... AND NOT MAINTAINED.... SUBSTANDARD AND SHOULD BE SHUT DOWN.
Stayed 1 night in Sep 2019

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Location is very good. Room is quite small but works for us as we are barely at hotel.
Stayed 4 nights in Aug 2019
Response from Hajer / La réception on Aug 19, 2019
Dear Guest, Thank you for sharing your review with us. We are happy to learn that you liked the location of the hotel which is really central. We were pleased too receiving you between us. You'll be welcome whenevr you come back to Paris. Best Regards, Hajer

2/10 Terrible

Yoshiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was cheated by this hotel
I was asked to pay 11:20 pm when I came back. I was overcharged then I complained about it . The person told me I will get refund . My credit card record shows the price I was overcharged. Only good thing about the hotel was location .
Stayed 2 nights in Jul 2019
Response from Hajer / Reception on Aug 29, 2019
Dear Yoshiko, Thank you for your feedback. We've already explained to you that this was just a preauthorisation. The amount blocked has already been cancelled as soon as you quit the hotel. Thank you for your understanding. Best Regards, Hajer

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Front Desk lady HAJER almost ruined our trip
Arrived before check in time and went to the Eiffel tower. Came back at 6 PM only to find in our room a wet carpet with a very bad odor (Water leak) and NO WORKING AC with no FAN. Website and Hotel Description Mentions AC! We talked to Hajer, a lady at the front desk and she tried to evade us with lies and unreasonable explanations. She even mentioned that AC was a privilege?? and would be charged extra if needed. Since it was almost time for her to get off work she did not make any effort whatsoever to switch us to a different room. We had to talk to hotels dot com and they told us they will refund us the 2 nights we were staying if we'd like. They talked to her and Immediately Hajer offered us a different room with a Working AC. The hotel is on an excellent location. Paris heat with no AC or Fan is terrible. The Night Front Desk man was great, so kind and so nice! Not like the other lady. Beds are very nice, old room with a newly renovated bathroom. Would not come back if Front Desk receptionist Hajer is still there.
Stayed 2 nights in Jun 2019
Response from Hajer / La réception on Jul 8, 2019
Bonjour, Good reading from you. Expedia never called me to ask me to switch the room for you. I myself took the initiative to move you less than 10 mn after checking in. We were full that day and it was so hard for us to change rooms. We know that the weather was so hot and I presented all our excuses for you but you don't seem to care. I'll be still in the hotel, so you'd better look for another adress if you don't want to meet me again. Regards, Hajer

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Hajer / La réception on Jul 8, 2019
Dear Rebecca, Thank you for your valuable feedback. It was a pleasure receiving you and hope to see you again soon. Best Regards, Hajer

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
The property was in an excellent location to visit some of the main sites in Paris, including the Jardin de Tuilleries and the Louvre, and for a fantastic price. The staff were all excellent. Friendly, accomodating, and helpful. I would absolutely recommend staying here if you are on a budget and want somewhere safe and pleasant to stay.
Stayed 3 nights in May 2019
Response from Hajer / La réception on Jul 1, 2019
Dear Guest, We were really happy reading this precious feedback from you. We are happy to learn that you enjoyed your time in Paris and in our hotel in particular. we will be more pleased receiving you again soon. Kindest Regards, Hajer

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location in Paris was great and the hotel was clean and net our needs.
Stayed 2 nights in Jun 2019
Response from Hajer/ La réception on Jul 1, 2019
Dear Guest, Thank you for your precious feedback. We were pleased receiving you too and hope to see you again soon. Best Regards, Hajer

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the front desk staff is amazing and so helpful. This is a charming hotel very close to the Louvre and easy walking distance to Place Concorde and Place Vendome. Excellent cafes and bistros and some of the best shopping (from very high end to touristy gifts) within 1-2 minutes walk. Bathrooms are very recently renovated. Definitely recommend this hotel if you want to experience a Paris hotel you couldn't stay at anywhere else.
Stayed 5 nights in Jun 2019
Response from Hajer on Jun 19, 2019
Dear Sir/ Madam, Thank you for your nice review, it goes straight to the heart. We are really glad reading from you and happy to learn that you enjoyed your stay with us. It will be a great pleasure for us to welcome you again in our hotel. Kindest Regards, Hajer

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in May 2019
Response from Hajer / Reception on May 16, 2019
Dear Guest, Thank you for your feedback. It was a pleasure receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasing
The best thing is the location, just 7 minutes walking distance to the Louvre. The room is small, but it is clean and has a tiny writing desk, fridge, wardrobe, and safe. The bathroom had been modernized and it is nice and clean. There is a one person elevator available. The staff at reception were friendly but not very helpful. The phone in my room stopped working three days before my check out and it has never been fixed. Since I did not have roaming on my cell, it was an annoying experience. Overall, I had a pleasing experience and I consider returning to stay there during my next visit to Paris.
Stayed 6 nights in Apr 2019
Response from Mourad// Manager on Apr 20, 2019
Hi Emma All my staff thanks you for your review, and I am really sorry for the trouble that you get with the telephone and the wake up time It is definitely fixed and you will be again welcome With our best regards

10/10 Excellent

Mme P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere + location
Very centrally located, on a safe, clean street surrounded by shops and restaurants - and within walkable distance to the Louvre...This hotel is not modern, but that is why I came - it has atmosphere and friendly management. There was a problematic night staff, but after some words to the main staff, I am sure that all will be resolved for the next visitor.
Stayed 1 night in Mar 2019
Response from Hajer / Reception on Mar 20, 2019
Dear Madam, Thank you for sharing your feedback with us. We were plesed too receiving you in our hotel and will be happy to welcome you again. Best Regards, Hajer

4/10 Poor

Verified traveller

Stayed 6 nights in Feb 2019
Response from Hajer / Reception on Apr 3, 2019
Dear Sir/ Madam, Thank you for your feedback. We just want that your comments were more precise to be able to know what went wrong with your stay and bring remedies to inconveniences if there were any. Kindest Regards, Hajer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing is the location just 5 minutes walk from the Tuileries Garden, 7 minutes to the Louvre. Management is friendly and helpful. The place is clean, room was small but not as small as I expected, and had a writing desk, fridge, wardrobe, and safe. Bathroom had been modernized. Has 1-person elevator. Hope to stay there again if and when we visit Paris again.
Stayed 3 nights in Feb 2019
Response from Hajer / Reception on Mar 20, 2019
Dear Guest, Thank you for sharing your feedback with us. We will be really happy receiving you again. All staff hopes you got back safely home and can't wait to see you on a next stay in Paris. All the best ! Hajer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Hajer / Reception on Feb 1, 2019
Dear Guest, Thank you for sharing your review with us. All prince Albert Louvre staff hopes to welcome you again in our hotel. Kindest Regards, Hajer

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Hajer / Reception on Jan 23, 2019
Dear Sir/ Madam, Thank you for your feedback. We look forward to receiving you. Best Regards, Hajer

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great deal for location and price. Small accommodation by USA standards but overal a great location and great service
Stayed 3 nights in Dec 2018
Response from Hajer / Reception on Dec 17, 2018
Dear Guest, Thank you for your feedback. It was a great pleasure receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

10/10 Excellent

ColLinds, Boynton Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with even better front desk staff, extremely helpful and accommodating.
Stayed 2 nights in Nov 2018
Response from Hajer / Reception on Nov 27, 2018
Dear Guest, We are grateful for the review you shared with us. All Prince Albert Louvre staff was happy receiving you and hopes to see youu again soon. Kindest Regards, Hajer

6/10 Okay

Carmen

Disliked: Cleanliness
Paris
We enjoyed Paris, beautiful.
Stayed 2 nights in Nov 2018
Response from Hajer / Reception on Nov 16, 2018
Dear Carmen, Thank you for your review. we really appreciate your feedback. Look forward to receiving you again. Best Regards, Hajer

8/10 Good

Edgar, Washington DC

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018
Response from Hajer / Reception on Nov 13, 2018
Dear Guest, Thank you for grading our hotel. Your feedback is really appreciated. Look forward to receiving you again. Best Regards, Hajer

4/10 Poor

Frank

Disliked: Cleanliness, property conditions & facilities, room comfort
Let's just say it was poorly advertised.
Stayed 2 nights in Oct 2018
Response from Hajer / Reception on Oct 22, 2018
Dear Sir/ Madam, Thank you for the brief review. You know that your feedback is very important to us to get our services improved. For that you could have been more precise in your reviews. Kind Regards, Hajer

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018
Response from Hajer / Reception on Oct 16, 2018
Dear Sir/ Madam, Thank you for the time to send this review. We were pleased receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2018
Response from Hajer / Reception on Oct 16, 2018
Dear Sir/ Madam, Thank you for the feedback. We hope to receive you again soon. All the best, Hajer

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but a bit smaller room than expected.
Stayed 1 night in Sep 2018
Response from Hajer / Reception on Oct 22, 2018
Dear Sir / Madam, Thank you for sharing your review with us. It was a great pleasur receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

8/10 Good

Angela

Liked: Staff & service, room comfort
I had a bad experience checking in. When I was ask to describe my check in experience in one word I wrote incompetent. The next morning the manager, Mourad, jumped on me about it. He said the person who checked us in was not really an employee, he was just filling in. We saw him in two other altercations with guest that week. However, Hajer more than made up for his rude behavior. She was exceptional and needs to be the manager. She went above and beyond what is required. This hotel is in an excellent location but is in bad need of an overall renovation.
Stayed 6 nights in Sep 2018
Response from Hajer / Reception on Oct 22, 2018
Dear Angela, Thank you for sharing your review with us. We are extremely sorry for the experience you had at your check in. Mourad was probably angry at the person who received you that's why he reacted that way. In the name of all the hotel staff, I renew my sincere apologies dear Angela and hope to see you again soon between us. Kindest Regards, Hajer

8/10 Good

r, Washington st

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very helpful staff. They helped us plan our stay and gave us needed advice.
Stayed 2 nights in Sep 2018
Response from Hajer / Reception on Oct 7, 2018
Dear Sir/ Madam, Thank you for your precious feedback. All the personnel was happy receiving you and hopes to see you again soon in Paris, Best Regards, Hajer

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Location great! Room condition very outdated!
The staff was helpful, the location is great! The reception area is nice, the rooms are terrible, the first room offered had torn upholstered headboard, room was VERY outdated and not clean, after addressing this with the reception, they offered to move us, we were asked to look at 2 other room and choose one, a bit better, the size of the room are small but that does not matter to me if the condition of the rooms are nice and clean.
Stayed 2 nights in Sep 2018
Response from Hajer / Reception on Oct 3, 2018
Dear Sir/ Madam, Thank you for your feedback. Your comments will be for sure taken into consideration. It was a pleasure receiving you in our hotel and hope to see you again soon. Kindest Regards, Hajer

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dangerously tiny rooms
Have no idea how this hotel got all its positive reviews, which clearly mislead us in booking it. The hallways could barely fit a person (unless walking sideways) and the rooms had about 10 inches on each side of the bed, so we had to basically jump straight from the door onto the bed. The entrance door locks/unlocks with an ancient latch which makes me wonder how secure it is to actually leave my stuff in the room. Staff was weird and not super helpful - our room was supposed to be fully prepaid through Orbitz yet they made us pay 2 euro occupancy tax upon check out, and grimaced when we told them we did not have any cash and had to use a CC - don't mind the extra charge so much as I mind the attitude. Location is not bad, but for what you get for the money, I'd definitely pay extra and stay at a real hotel.
Stayed 1 night in Sep 2018
Response from Hajer / Reception on Sep 27, 2018
Dear Sir / Madam, Thank you for the review, of which we don't receive many hopefully. You should know that most of central Paris hotels have small Single rooms.Concerning the city tax, it's never payable in advance. Guests have to spend their stay then pay it at the end. Thank you for your understanding. Best Regards, Hajer

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English tv channel. Bath room is comfortable and kept clean.
Stayed 5 nights in Aug 2018
Response from Hajer / Reception on Sep 13, 2018
Dear Sir/ Madam, Thank you for your precious feedback. We can only be so sorry for the absence English TV channels. A whole program has been changed by the previous guests which was a bit complicated to remedy. Thank you for your understanding and look forward to receiving you again. Best Regards, Hajer

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Mourad// Manager on Aug 21, 2018
Bonjour anthony, Merci pour votre commentaire Nous souhaitons vous revoir cordialement

10/10 Excellent

Yun Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Excellent location near the louvre. Plenty of cafes and eateries nearby. Room was comfortable. Free mini bar is a bonus.
Stayed 1 night in Jul 2018
Response from Mourad// Manager on Aug 19, 2018
Ni hao Yun Great that you enjoyed your stay with us and hope to received you again Warm regards

10/10 Excellent

Scott, Port Colborne, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff very friendly and most spoke English.
Stayed 5 nights in Aug 2018
Response from Mourad// Manager on Aug 9, 2018
Dear Guest Many thanks for your comment Hope to see you soon Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Best location I’ve ever had for a hotel right in the centre
Stayed 4 nights in Jul 2018
Response from Mourad // Manager on Aug 9, 2018
Dear Guest Many thanks for your posted comment We are happy that you enjoyed your stay and hope to see you soon Receive our warmest rregards

8/10 Good

Lyn, Vancouver BC

Liked: Cleanliness, staff & service, room comfort
Great location near the museums
This is a small, authentic Parisian hotel very near The Tuileries, The Louvre, L’Orangerie, Musée d’Orsay and the Seine. We enjoyed walking on rue Saint Honoré and to the museums, there are good restaurants nearby, and although there are lots of tourists around it feels very Parisian, especially in the evening when the restaurants and bars are busy with people. We loved the antique quality of the small reception, old keys, big spiral staircase and smallish rooms.
Stayed 4 nights in Jul 2018
Response from Hajer / Reception on Jul 31, 2018
Dear Lyn, Thank you for the time to post this review. Your feedback is very important to us. We reconfirm that the hotel is very well located and some of our rooms are small but this is the case of most central Paris hotels. All the hotel staff is happy readingg from you and hopes to receive you again soon. Kindest Regards, Hajer

8/10 Good

Cliff, New Mexico

Liked: Cleanliness, staff & service
Excellent location; friendly and helpful staff. Facility well kept, but small rooms and air conditioning not functioning.
Stayed 5 nights in Jul 2018
Response from Hajer / Reception on Jul 23, 2018
Dear Cliff, Thank you for the precious feedback. In rooms where the airconditioning is not working, a fan was put at the disposal of the guests.Look forward to receiving you again. Best Regards, Hajer

8/10 Good

Lyn, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Heart of Paris location
We found this old-style, authentic Parisian hotel to be in a great location for walking around the Tuileries and strolling to the great art galleries (L’Orangerie, Musee d’Orsay and the Louvre).
Stayed 1 night in Jul 2018
Response from Hajer on Jul 16, 2018
Dear guests, Thank you for having shared your reviiew with us. We were as well pleased receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

8/10 Good

Jennifer, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Convenient location, clean room, friendly staff. Breakfast was basic, just breads, yogurt, and cereal, but everything was great.
Stayed 4 nights in Jun 2018
Response from Hajer on Jul 9, 2018
Dear Jennifer, Thank you for sharing your review with us. It was a pleasure receiving you in our hotel and hope to see you again soon. Best Regards, Hajer

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Very small room. Small bed. Great great staff though. Very good service!!!
Stayed 6 nights in Jun 2018
Response from Mourad// Manager on Jun 21, 2018
Hi Yvette Thank you so much for the nice comment Hope to see you again Warmly Mourad

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms need working AC
The hotel staff were very nice. Location is excellent. It's very close to the Tuillerie Gardens and is only a 15 minute walk to the Louvre Museum. There is a pharmacy, laundromat and grocery store all within a 5 minute walk for all your travel needs. The rooms themselves were okay. They were clean, but our air conditioning wasn't working (we visited in early June). We ended up popping open the windows. It wasn't unbearable, but it would've been nice to have a working AC unit. Wifi is slow. Thank goodness we didn't spend a lot of time in the room itself.
Stayed 3 nights in May 2018
Response from mourad kelkal on Jun 13, 2018
Dear Alyssa All the staff thanks you for your nice comment WWe are happy that you enjoyed your stay and hope to see you again With our best regards

6/10 Okay

Vijay

Liked: Cleanliness, staff & service
Not worth the price.
Our stay was pretty decently comfortable, But I didn't feel that the price we paid for the hotel is worth it. The location of the hotel is excellent (really close to the Louvre museum) and the staff was very friendly ... But the hotel rooms were really really old .. They still use a key to enter the rooms ... When I entered my room, I felt I was in 1970 .. The furniture was old and creaking ...The AC was noisy .. and the linen also felt quite old. The bed itself was quite okay. The bathroom was fine.
Stayed 2 nights in May 2018
Response from Mourad// Manager on Jun 5, 2018
Dear Sir Thank you for your posted comment Receive our warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Louvre and metro stations. Hotel staff was very friendly. Hotel is really old and it shows, bute were very comfortable
Stayed 3 nights in May 2018
Response from Mourad// Manager on Jun 5, 2018
Dear Sir/ Madam All the staff is happy rthat you enjoyed your stay and hope to see you again With our best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Mouard the manager is excellent. The ambiance in the hotel is all you want in Paris. The hotels furnishing are shabby chic but historical and so inviting. This is a terrific hotel. I would highly recommend the service, friendliness of staff and all around experience at a great price. Stay here.
Stayed 2 nights in May 2018
Response from Mourad// Manager on Jun 3, 2018
Dear Sir Many thanks for the nice comment All my staff thanks you and are happy that you enjoyed your stay We hope to see you soon With our regards