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Reviews of Hotel Odyssey

3 out of 5
Hotel Odyssey
19 Rue Herold, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 780 reviews" "
Rating 8 - Good. 314 out of 780 reviews" "
Rating 6 - Okay. 72 out of 780 reviews" "
Rating 4 - Poor. 20 out of 780 reviews" "
Rating 2 - Terrible. 16 out of 780 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2024

4/10 Poor

Shelby

Liked: Cleanliness, staff & service
The only good part about this hotel was the location. The room, hallways, elevator, etc were extremely small and cramped. This place is only good if you just need somewhere to sleep for a night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and nice room, very clean.
Stayed 1 night in Feb 2024
Response from Ajdin on Feb 18, 2024
Dear Christella,Thank you for this comment of great wealth for us !Yes, I see that you appreciated our establishment as a whole.We hope to see you again during your future visit to Paris !Cordially,

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place , basic room. Good for the price. Did give nice beauty and cleaning products too.
Stayed 4 nights in Jan 2024

10/10 Excellent

Lynn

Stayed 5 nights in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Great place to sleep and shower.
Stayed 2 nights in Dec 2023
Response from Marta on Feb 9, 2024
Dear Eric,A big thank you for this magnificent score !Best regards,

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Marta on Feb 9, 2024
Chère Sarah, un grand merci pour cette superbe note !Cordialement,

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms are small but really well laid out. Very comfy bed. I will definitely stay here again
Stayed 2 nights in Nov 2023
Response from Marta on Dec 16, 2023
Dear Klaus, we thank you for your comment which means a lot to us! We are delighted that you appreciate the layout and comfort of our rooms.See you soon in your new Parisian home.Best regards,

8/10 Good

Tomohiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Myrel Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the rooms were clean. There was an area to fill water containers that could be brought to your room and a Coffee/hot chocolate machine that you could use at any time. The area around the hotel is close to transit and has lot of food options and shopping options. It was in such a central location and i would definitely stay here again!
Stayed 5 nights in Nov 2023

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel. Easy walk from the Chalet Les Halles train station for easy transport from Orly and around the city. Steps for the Louvre. And on a quiet street so no late night city noise. Rooms are small! But well laid out and the bed comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We got to Paris quite late, but reception was 24 hours so that was good. Nice little pod room. Great shower for a tall person. Really good buffet breakfast. Excellent value for money.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Good location but the hotel room is not clean and tidy at all.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property
Stayed 3 nights in Sep 2023
Response from Marta on Oct 6, 2023
Dear Ilia,Thank you so much for your 5 stars, we are so happy you've enjoyed the Odyssey hotel and we hope you'll be back soon in Paris so we can host you again !Best regards,

10/10 Excellent

Wilmer Andrei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2023
Response from Marta on Oct 6, 2023
Thank you dear Andrei for your 5 stars !We hope to see you again soon in your new Parisian house.Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the unique style of the hotel, unlike anywhere else in Paris. The room was larger than we expected and the staff were very friendly.
Stayed 3 nights in Sep 2023
Response from Alina on Sep 19, 2023
Dear Mattew,Thank you for this very enriching comment for us!Indeed, I see that you appreciated our establishment overall.We hope to see you again during your future visit to Paris!Sincerely,

4/10 Poor

Sharn

Travelled with partner
Refused to refund us after they downgraded our room, despite us paying for a much larger room than we were given. Property is fine but quite tired. Location is great though.
Stayed 2 nights in Aug 2023

8/10 Good

yi mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, affordable price and wonderful customer service, what I don’t like is the see through shower room.
Response from Marta on Sep 7, 2023
Dear Yi,We would like to thank you for your comment.Your feedback is a source of motivation for our entire team, as your satisfaction is the greatest reward.We are delighted that you have enjoyed the location of the hotel close to the metro and shops, our prices as well as customer service.I note that unfortunately you did not fully appreciate our rooms. You have booked a GALILEO room and in all our GALILEO rooms, the shower is transparent, this is the design of the room... For next time, do not hesitate to book a COCOON room, in which the shower is not transparent ! We would be delighted to welcome you back.Best regards,

6/10 Okay

JANIS

Liked: Staff & service
Disliked: Property conditions & facilities
The shower head was disgusting and was broken on the side of it so that limited the amount of water that actually came out the shower head. The water was hot which was a good thing. The room had a strange smell possibly someone smoked in it previously, once the a/c ran for a bit you didn't notice it until the a/c would stop.
Stayed 4 nights in Aug 2023

10/10 Excellent

Snehal Santosh, Bedford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was immensely helpful, we were early and they were able to accommodate us. We were tired from our travels through France.
Stayed 4 nights in Aug 2023
Response from Marta on Sep 7, 2023
Dear Santosh,We would like to thank you for your warm and heartfelt comment.Your feedback is a source of motivation for our entire team, as your satisfaction is the greatest reward.We are delighted that you enjoyed tour team.The Odyssey team always strives to best meet the expectations of its customers.We would be happy to welcome you back. Thank you again !Cordially,

8/10 Good

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is upgraded, so condition is very good, although it's small, or petite but it's very comfortable. New and clean. Location is the best! If only it can improve on the conditions of towels provided, providing basic staff like hand soap. Lotion, and knifes( to burrow). It will make it Even better. Perfect value added hotel in paris for bargain hunters. But if you r big size people, may not good for u. Staff are friendly and helpfyl! Like my stay. Thx u.
Stayed 4 nights in Aug 2023
Response from Ajdin on Oct 9, 2023
Dear Cindy,Your comment is the best reward for me and my team.The search for customer satisfaction is our priority.I hope to see you in Paris soon.Friendly,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marta on Sep 7, 2023
Chère Anna,Merci beaucoup d'avoir pris le temps de nous laisser vos 5 étoiles !Nous serions heureux de vous accueillir à nouveau. Cordialement,

8/10 Good

Mehmet Akif

Liked: Cleanliness
Disliked: Room comfort
Tight and very tight
Very tight room, if you need to bring a suitcase don’t even bother to book a room as there is no space to open it. Bed and 80cm max around, that’s all. No kettle and Coffe/tea as all hotels have usually, not here. Shover was full of mould what if removed will give a better water flow. Stuff doesn’t speak much English, as all town. (Or they just pretend not to speak). No shops around to buy any juice/cigarettes etc, you need to walk at least 20 min to find one, so average location. Breakfast was nice, but very small space and tables are nursery’s table size. The guy on reception on our arrival day on 22nd was friendly, but they after the lady there (I think she was speaking Russian/Ukrainian on the phone later) didn’t even say Hi back to us, as me and my wife both says to her. Totally I would say 4/10.
Stayed 2 nights in Aug 2023

4/10 Poor

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms are tiny, as per description. Rooms are nicely furnished, as per pictures. The street is quiet and nearby many convenient points. One staff was hyper kind and helpful, another put us on a 40€ taxi call for a 10 minutes ride that normally costs 10€, max 15€. We were not given any notice of this cost for the call of the taxi and we stopped the ride after 100m. Got another taxi called by ourselves and reached our destination for 9.78€. This is either a gross sign of incompetence, because if there is a fixed price for a taxi the hotel staff has to tell me and ask, or an outright attempt of tourists trap.
Stayed 3 nights in Aug 2023
Response from Alina on Sep 19, 2023
Dear Roberto,First of all, we would like to thank you for coming to our establishment.Indeed, the Parisian hotel industry, due to certain infrastructures, cannot afford to have large rooms in 3-star hotels.The taxi fare is not related to the reception, we only order at your request to the chosen destination.Our number one priority is customer satisfaction, so it is a pleasure to read that our service lived up to your expectations.Best regards,

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I decided to stay at the Hôtel Odyssey for a weekend city break and it was perfect for what we wanted! The hotel itself is very quirky and modern. It was all very nice, clean and looked after. The location of the hotel is also perfect for getting around Paris on foot or via public transport The staff we met were all really friendly and helpful too! Overall a very very nice stay and we’d definitely go back here ☺️ MERCI!
Stayed 2 nights in Aug 2023
Response from :) on Aug 15, 2023
Dear Carl,Your comment is the best reward for me and my team.The search for customer satisfaction is our priority.I hope to see you in Paris soon.Friendly,Alina.

2/10 Terrible

FRED, HIALEAH

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was so small there was nowhere to sit, no room to put our clothes. We had to leave our clothes in our suite case. Only one small cabinet to hang a few clothes. Very disappointed. The pictures on the net didn't show how small the room really was. Moved out the next morning to another hotel. Hope we can get a refund for the two nights we didn't stay.
Stayed 3 nights in Jul 2023

8/10 Good

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay, breakfast didnt seem worth the €17, the staff were all lovely and helpful.
Stayed 2 nights in Jul 2023
Response from :) on Aug 15, 2023
Dear Autumn,We would like to thank you for your warm and heartfelt comment.Your feedback is a source of motivation for our entire team, as your satisfaction is the greatest reward.We are delighted that you enjoyed the comfort of the rooms and breakfast.The Odyssey team always strives to best meet the expectations of its customers.We would be happy to welcome you back. Thank you again !Cordially,Alina

10/10 Excellent

Adam

Travelled with partner
Liked: Property conditions & facilities
Great rooms, easy to get to and close to everything.
Stayed 1 night in Jul 2023
Response from Marta on Sep 7, 2023
Dear Adam,We would like to thank you for your comment that goes right to our hearts.Your feedback is a source of motivation for our entire team, as your satisfaction is the greatest reward.We are delighted that you have enjoyed our rooms as well as the location of the hotel close to the metro and shops.The Odyssey team always tries to do its best to meet the expectations of its customers.We would be delighted to welcome you back.Best regards,

10/10 Excellent

Shea, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Pierre Daniel - General Manager on Jul 18, 2023
Thank you so much for your great comment. We are so delighted to know that you had a good stay at Hotel Odyssey.We hope we see you again very soon.Warm greetings from The Odyssey staff

8/10 Good

Leah, Norcross

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was fantastic! The front desk staff were welcoming, courteous and very helpful! Our only disappointment was the lack of space, it felt cramped everywhere from the elevator to the hallway and definitely in the tiny room. There was hardly room for both of our suitcases and we had to strategically navigate around each other. The lighting in the room was also scarce and made it feel dark and claustrophobic. BUT the central location and affordable price was what made it worth it! Who wants to stay in their hotel room all day while in Paris anyway?
Stayed 5 nights in Mar 2023
Response from Marta on Apr 27, 2023
Dear Leah,Thank you for this comment of great wealth for us !I see that you appreciated our establishment as a whole. I note that unfortunately you did not fully appreciate your stay and the size of our accommodation.Indeed, the Parisian hotel industry because of certain infrastructures cannot afford to have rooms of a large surface on 3 Star hotels.I would like to point out that all our rooms comply with the ATOUT FRANCE classification on the 3 Star category, whether for equipment or size.We would be delighted to welcome you back for a 5/5 stay this time!Best regards,

10/10 Excellent

Yury

Stayed 3 nights in Feb 2023
Response from Pierre Daniel - General Manager on Mar 2, 2023
Thank You so much for your great comment.We are so pleased to know that you spent a nice stay at Hotel Odyssey.We look forward to welcoming you very soon

10/10 Excellent

Balraj

Stayed 4 nights in Dec 2022
Response from Marta on Feb 23, 2023
Cher Balraj,Nous vous remercions profondément d'avoir pris le temps de nous laisser une si belle note suite à votre venue dans l'hôtel Odyssey. Nous sommes enchantés que vous ayez passé un très bon moment dans notre hôtel.Nous serions heureux de vous accueillir à nouveau. Merci encore !Cordialement,

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Marta on Mar 17, 2023
Dear Daniel,Thank you for this nice note following your stay at the Odyssey hotel.Your your come back is the best reward for me and my team.The search for customer satisfaction is our priority.I hope to see you in Paris soon.Friendly,

10/10 Excellent

Steven

Stayed 1 night in Feb 2023
Response from Marta on Feb 23, 2023
Cher Steven,Nous vous remercions chaleureusement d'avoir pris le temps de nous laisser une si belle note de 10/10 suite à votre venue dans l'hôtel Odyssey. Nous sommes honorés que vous ayez passé un moment parfait dans notre hôtel.Nous serions heureux de vous accueillir à nouveau. Merci encore !Cordialement

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only weakness is the WiFi. Very bad to no connection at all in the room. However, I still recommend it. Good location, clean, good breakfast and welcoming staff!
Response from Marta on Feb 23, 2023
Dear Isabella,Your comment is the best reward for me and my team.The search for customer satisfaction is our priority.I hope to see you in Paris soon.Best regards,

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 4 nights in Jan 2023
Response from Marta on Jan 25, 2023
Dear Victor,Thank you for this wonderful note.Your comment is the best reward for me and my team.The search for customer satisfaction is our priority.I hope to see you in Paris soon.Best regards,

10/10 Excellent

Ramy

Stayed 1 night in Nov 2022
Response from Marta on Nov 24, 2022
Cher Ramy,Merci d'avoir pris le temps de partager vos impressions générales sur votre séjour.Nous espérons vous revoir lors de votre futur passage à Paris !

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel with Futuristic Style
This is my second stay at this hotel and yet again it has been a wonderful experience. Staff are exceptionally helpful and Pedro on reception is outsatnding. Nothing is too much trouble for him and he goes the extra mile to ensure your stay is enjoyable. I felt well looked after and cared for my Pedro-thankyou so much for the AMAZING hospitality. Rooms are compact and stylish with wonderful lighting and are very clean. Sleep quality is high as the hotel is quiet inside. The breakfast has a good choice of hot foods, fresh fruits, breads and pastries and there is complimentary tea and coffee throughout your stay which is a real bonus. Again breakfast staff are lovely. The hotel is situated in a great location and is walking distance to Louvre, Opera etc and also has some nice bars and eating places near by. As a female traveller on my own I felt safe here. It really is a hidden gem. I will be back
Stayed 2 nights in Nov 2022
Response from Pierre Daniel - General Manager on Nov 16, 2022
Dear CLARE,Thank you so much for this great feedback. We are so pleased that you had an good stay at Hotel Odyssey. Your satisfaction is the greatest reward we have. We are so pleased reading your comment. It will be a pleasure to welcome you again on your next trip to Paris. You will always be welcome.Until we meet again, all the staff sends you warm greetings.

10/10 Excellent

Barry

Stayed 3 nights in Oct 2022
Response from Marta on Oct 19, 2022
Cher Barry,Nous vous remercions d'avoir partagé votre avis sur votre récent séjour à l'hôtel Odyssey !Nous serions heureux de vous accueillir à nouveau !

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo travel
The front desk was super helpful with any questions I had. Simple travelers hotel but everything was clean and comfortable. I would stay here again.
Stayed 4 nights in Oct 2022
Response from Marta on Oct 12, 2022
Dear Michelle,Thank you for taking the time to tell us about your experience at the Odyssey hotel.It is always a pleasure to receive such positive feedback. It was nice to note that you enjoyed your stay with us, the service we provided.We hope to welcome you soon at the Odyssey hotel.Kind regards,

6/10 Okay

Lei

Travelled with family
Liked: Staff & service
Very very very small room. It looked much larger in the picture.
Stayed 3 nights in Sep 2022
Response from Marta on Oct 12, 2022
Dear Lei,First of all, we want to thank you for coming to our institution.I note that unfortunately you did not fully appreciate your stay.Indeed, the Parisian hotel industry because of certain infrastructures cannot afford to have rooms of a large surface on 3 Star hotels.I would like to point out that all our rooms comply with the ATOUT FRANCE classification on the 3 Star category, whether for equipment or size.We are constantly questioning our work, allowing us to be enriched by our vision but also by customer feedback, in order to improve our service and performance within the Parisian hotel industry,Wishing you a wonderful evening.Best regards,

10/10 Excellent

Horacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Marta on Sep 23, 2022
Cher Horacio,Nous vous remercions d'avoir choisi l'hôtel Odyssey pour votre séjour parisien et d'avoir pris le temps de nous laisser cette très belle note.Nous serions heureux de vous accueillir à nouveau. Bien à vous,Marta

8/10 Good

Kyle

Stayed 3 nights in Sep 2022
Response from Marta on Sep 23, 2022
Cher Kyle,Nous vous remercions d'avoir pris le temps de nous laisser cette belle note. C'est toujours un grand plaisir de vous accueillir à l'hôtel.Cordialement,

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great location. Staff is excellent, especially loved Alina. Good breakfast and coffee
Stayed 2 nights in Aug 2022
Response from Pierre Daniel - General Manager on Aug 17, 2022
Dear Tatyana, thank you so much for you feedback. we are so happy to read that you had a good stay at Hotel Odyssey. We hope you had a good trip back home. While waiting to welcoming next time, we send you warm greetings from Paris.

8/10 Good

besa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Very close to the Louvre and central Paris. Tons of restaurant options. The only downfall is the size of the room but we didn't mind since we were only there for 2 days and really just needed a place to get ready and sleep at night.
Stayed 2 nights in Aug 2022
Response from Pierre Daniel - General Manager on Aug 17, 2022
Dear guest, we would like to say thank you for your positive feedback. We are delighted to hear that the stay lifted up with your expectations. Thank you so much for taking your time to give us your feedback. We hope we welcome you again on another trip in the city. Regards.

4/10 Poor

June

Travelled with group
Liked: Cleanliness, property conditions & facilities
i had booked 2 superior rooms, one was stinking of stale cigarettes, i asked to change this room as im a none smoker, the room i got was of a lower grade with no refund !
Stayed 1 night in Aug 2022

10/10 Excellent

Dmytro

Stayed 1 night in May 2022

6/10 Okay

Karim, new york

Liked: Cleanliness
Disliked: Amenities
Nicely designed lobby and cafe area. Rooms are a little tattered. Curtains don’t block out light. Rooms are small but that’s ok but not very functional. Staff don’t speak English and breakfast is a disaster. But price is excellent for Paris and amazing location
Stayed 2 nights in Apr 2022

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool room designs!
Stayed 5 nights in Oct 2021