Hallway

Reviews of Hotel Le Cardinal

4 out of 5
Hotel Le Cardinal
3 rue du Cardinal Mercier, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tinevimbo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from L'équipe du Cardinal on Feb 24, 2024
Cher Tinevimbo,Nous vous remercions pour votre commentaire positif et espérons vous accueillir de nouveau lors de votre prochain séjour à Paris.Cordialement,L'équipe du Cardinal

8/10 Good

Mazhar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a Paris trip. Close to many major locations. Many restaurants and clubs close by. An overall good experience and enjoyable stay.
Stayed 3 nights in Feb 2024
Response from L'équipe du Cardinal on Feb 24, 2024
Bonjour Mazhar,Merci beaucoup d'avoir partagé votre expérience positive au Cardinal. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel être une excellente option pour votre voyage à Paris et que notre emplacement proche de nombreux sites majeurs a contribué à rendre votre séjour agréable.Nous sommes également heureux d'apprendre que vous avez apprécié la proximité de nombreux restaurants et clubs, ce qui vous a permis de profiter pleinement de votre temps à Paris.Nous espérons avoir le plaisir de vous accueillir à nouveau au Cardinal lors de votre prochaine visite dans la ville lumière.Cordialement,L'équipe du Cardinal

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Chiara - CMO on Feb 17, 2024
Dear Andrea,Thank you for your feedback! We're thrilled you enjoyed your stay at Hotel Cardinal. Hope to welcome you back soon!Your Sincerely,

10/10 Excellent

Malourdes

Stayed 3 nights in Feb 2024
Response from Chiara - CMO on Feb 17, 2024
Dear Malourdes,Thank you for your feedback! We're thrilled you enjoyed your stay at Hotel Cardinal. Hope to welcome you back soon!Best regards,

8/10 Good

Judith

Liked: Staff & service, property conditions & facilities
This was a nice property but due to road construction it was difficult to get to. My taxi got lost and I still needed to drag my bags through a really difficult walking path. The room was tiny but it was just me. It was clean, quiet and comfortable. Breakfast was included and it was good. I’d wait until the construction is complete before booking though.
Stayed 1 night in Feb 2024
Response from Chiara - CMO on Feb 17, 2024
Dear Judith,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the road construction. We're glad to hear you found the room clean, quiet, and comfortable, and that you enjoyed the breakfast. We appreciate your feedback and hope to welcome you back!Best regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Chiara - CMO on Feb 17, 2024
Cher Robert,Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous avons hâte de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

8/10 Good

Tabita

Liked: Cleanliness, staff & service, property conditions & facilities
Place is convenient to restaurants, public transportation and stores.
Stayed 5 nights in Jan 2024
Response from L'équipe du Cardinal on Feb 24, 2024
Bonjour Tabita,Nous vous remercions d'avoir partagé votre avis sur votre séjour au Cardinal. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de notre hôtel, proche des restaurants, des transports en commun et des magasins.Nous sommes fiers d'offrir à nos clients un accès pratique à diverses commodités et attractions locales, et nous sommes heureux que cela ait contribué à rendre votre séjour agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau au Cardinal lors de votre prochaine visite à la région.Cordialement,L'équipe du Cardinal

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Chiara - CMO on Feb 17, 2024
Chère Yolanda,Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous avons hâte de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

6/10 Okay

kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was definitely not a 4-star as described. Additionally, the pictures did not match the actual property. The hotel appeared worn out and was very much in need of renovations. The location was convenient and the staff was kind; however, I would not choose to stay here again.
Stayed 4 nights in Dec 2023
Response from Chiara - CMO on Feb 17, 2024
Dear Kelly,Thank you for taking the time to share your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay. Please know that we take your comments seriously, and we will be undergoing renovations shortly to address the issues you mentioned and to ensure a better experience for our guests in the future. We appreciate your kind words about our staff and convenient location. We understand your decision not to return, but we hope you will consider giving us another chance after our renovations are complete. Thank you for bringing these matters to our attention!Best regards,

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Its a nice hotel, the breakfast was really good. The staff was nice, the amenities are a little old, the room was not very nice. However the area was nice, im not sure if its safe at night though, but I liked the location. The metro is not that close, its a few blocks away. I would stay there again, I had an awful experience with a booking scam and expedia I think it’s safer.
Response from L'équipe du Cardinal on Feb 24, 2024
Bonjour Marianna,Merci d'avoir partagé votre expérience au Cardinal. Nous sommes heureux d'apprendre que vous avez apprécié notre petit-déjeuner et que notre personnel a été à la hauteur de vos attentes en termes de gentillesse.Nous notons vos commentaires sur les équipements et l'apparence de la chambre et nous nous efforcerons d'améliorer ces aspects à l'avenir. Nous sommes également ravis que vous ayez aimé l'emplacement de l'hôtel, malgré la distance au métro.Nous sommes désolés des problèmes que vous avez rencontrés avec votre réservation, mais nous sommes heureux que vous ayez trouvé notre hôtel sûr et fiable.Nous espérons avoir le plaisir de vous accueillir à nouveau au Cardinal lors de votre prochaine visite.Cordialement,L'équipe du Cardinal

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from L'équipe du Cardinal on Feb 24, 2024
Cher Adrian,Nous vous remercions pour votre retour positif et espérons vous accueillir de nouveau lors de votre prochain séjour à Paris.Cordialement,L'équipe du Cardinal

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Please do let them check you in to room 208. It was awful. Staff knew as soon as I went to the desk to complain about the noise. Basically it’s next to the lift which sounds like metal bins banging together all day and night. As Paris comes alive in the evening it’s impossible to get any sleep. Other than that the hotel was in a great location
Stayed 3 nights in Dec 2023
Response from L'équipe du Cardinal on Feb 24, 2024
Bonjour Chris,Nous vous remercions d'avoir pris le temps de partager vos commentaires avec nous concernant votre récent séjour au Cardinal. Nous sommes désolés d'apprendre que votre expérience dans la chambre 208 n'a pas été à la hauteur de vos attentes en raison des nuisances sonores provenant de l'ascenseur à proximité.Votre confort est notre priorité absolue, et nous sommes vraiment désolés pour tout inconvénient que cela a pu causer. Soyez assuré que nous allons prendre des mesures immédiates pour remédier à ce problème afin d'améliorer la qualité de l'expérience de nos clients à l'avenir.Nous vous remercions pour votre compréhension et pour nous avoir donné l'opportunité de rectifier la situation. Nous espérons avoir le plaisir de vous accueillir à nouveau au Cardinal dans des conditions plus satisfaisantes lors de votre prochain séjour à Paris.Cordialement,L'équipe du Cardinal

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Staff were super friendly, helpful and accommodating for checking in early. The only thing was that they only provided one key card, which needed to be put into a slot which switched on all the electricity in the room, to be environmentally friendly, so that when you left the room and took the key card, the bar fridge would then not be working to keep things cool. They offered a second key card, to leave in while gone for the day, but then room service took it out.
Stayed 3 nights in Aug 2023
Response from L'équipe du Cardinal on Feb 24, 2024
Bonjour Glenn,Nous vous remercions pour votre retour positif sur votre séjour au Cardinal. Nous sommes ravis que notre personnel ait contribué à rendre votre expérience agréable en étant sympathique, serviable et accommodant.Nous prenons note de vos commentaires concernant la carte-clé et nous sommes désolés pour tout inconvénient que cela a pu causer. Nous cherchons constamment à améliorer nos services et nous utiliserons votre retour pour mieux répondre aux besoins de nos clients à l'avenir.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement, L'équipe du Cardinal

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel and the nearby amenities. The only downside was the street construction however I’m sure that will finish up soon and of no fault of the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Great location! The room was spacious (for Europe) and clean. It was very quiet and safe, and close to the metro. We enjoyed staying in this neighborhood.
Stayed 4 nights in Nov 2023

8/10 Good

Katie

Stayed 2 nights in Nov 2023
Response from ReservationLeCardinal on Dec 22, 2023
Dear Katie,We're grateful for your 8/10 rating! Your positive feedback means a lot to us.If there's anything you loved about your stay or any areas where we can enhance, we'd love to hear more. Thank you for choosing us, and we eagerly await your return for an even more memorable experience.Warm regards,Le Cardinal Team.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent and the staff is extremely friendly.
Stayed 4 nights in Nov 2023
Response from ReservationLeCardinal on Dec 22, 2023
Dear Ana,We are overjoyed to receive your wonderful review! Your description of our hotel as excellent and the staff as extremely friendly warms our hearts. We can't wait to have the pleasure of hosting you again, providing another exceptional experience.Warmest regards,Le Cardinal Team.

10/10 Excellent

Jae

Stayed 1 night in Nov 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Easy access to bus and metro. Quiet location but tons of restaurants around, a supermarket crossing the street. Breakfast was ok.
Stayed 2 nights in Nov 2023
Response from ReservationLeCardinal on Dec 4, 2023
Dear Marina,Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay. It's wonderful that you found the staff to be great, the rooms clean, and appreciated the easy access to transportation. The combination of a quiet location with nearby restaurants and a supermarket sounds ideal. Your comments about the breakfast are noted, and we appreciate your input. If there's anything specific you'd like to highlight or if there are areas where we can improve, feel free to share. We look forward to welcoming you back in the future!The Cardinal Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay very much. Accommodations were comfortable and staff was very friendly. Plus they provided agreat breakfast
Stayed 2 nights in Nov 2023
Response from ReservationLeCardinal on Dec 4, 2023
Dear Maria,I'm delighted to hear that you enjoyed your stay! It's great to know that the accommodations were comfortable, the staff was friendly, and that you had a positive experience with the breakfast. If you have any specific highlights or if there's anything else you'd like to share about your stay, feel free to let us know. We appreciate your feedback and look forward to hosting you again in the future !Best regards,The Cardinal Team

8/10 Good

Sabesan, Pickering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear Sabesan,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and found the location convenient, with nearby metro stations.Best regardsThe Le Cardinal Team

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice hotel in a great location, close to a few metro stations. Never had the breakfast from the hotel but the place across the street had a great breakfast always. I highly recommend this place.
Stayed 4 nights in Oct 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear Eric,Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and found the location convenient, with nearby metro stations. It's great to know that you had a positive breakfast experience at the place across the street.We truly appreciate your recommendation and hope to have the pleasure of hosting you again in the future. If you ever decide to try our breakfast, we'll be here to make it a delightful part of your stay.Best regards,The Le Cardinal Team

8/10 Good

REINHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities
nicely located hotel; friendly and helpful staff
Stayed 7 nights in Oct 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear REINHARD,Thank you so much for your comment ! We're delighted to hear that you found your stay less boring. Your satisfaction is our top priority, and we continuously strive to improve our service to meet your expectations.Please feel free to share more details about what you particularly enjoyed or if you have any suggestions to make your next stay even more enjoyable. We're here to provide you with an exceptional experience.We hope to welcome you back to Hotel Le Cardinal soon.Best regards,The Le Cardinal Team

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing Vacay
It was a relaxing Vacaation in Paris. Relax and chill
Stayed 2 nights in Oct 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear Richard,Thank you for your feedback. We hope to see you again during your next stay in Paris !Best regards,The Cardinal Team

10/10 Excellent

Emiliana, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corina (concierge ) was really good and friendly
Stayed 1 night in Nov 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear Emiliana,Thank you for your feedback ! It was a pleasure to have you ! Warm regards,Corinne & the Cardinal Team

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. The only problem is that is located in a small street that use to be closed for traffic so the taxi from the airport had to left us 50 meter from the door (with 2 big suitcases). Leaving the hotel again we had to walk a block with our suitcases
Stayed 4 nights in Oct 2023
Response from ReservationLeCardinal on Nov 7, 2023
Dear Jaime,Thank you for your positive feedback. Yes, unfortunately we have some constructions in our street. We hope to see you again in our hostel during your next stay.Best regards,The Cardinal TeamBest regards,The Cardinal Team

10/10 Excellent

Alice Marguerite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located near the sights. It was easy to get transportation. It was quiet, safe, and quaint.
Stayed 3 nights in Oct 2023
Response from stephanie on Oct 31, 2023
Dear Alice, All the Cardinal team thanks you so much for your good rate and comment.We would be very pleased to welcome your back for a future stay in Paris. With warmest regards. the Cardinal team

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good sized room, nice cup se sac round, well located in Pigalle, easy checking in
Stayed 2 nights in Oct 2023
Response from stephanie on Oct 31, 2023
Dear Mark,All the cardinal team thanks you so much for excellent rate and comment. We would be very glad to welcome you back in a future stay in Paris.With warmest regards. The cardinal team

8/10 Good

Yee Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a deadend street, it is very quiet. But it is also close to a Main Street, I like the mixture of busy and quiet. The staff are very courteous and pleasant. The premises are very clean. My only complaint is the hotel is a bit old… it is time for a renovation. Overall rating is outstanding. I will consider booking the same hotel in the future
Stayed 6 nights in Oct 2023
Response from Maly on Oct 25, 2023
Dear Yee Ling,Thank you so much for sharing your experience. It is such a nice comment and we are thrilled that you have enjoyed your stay. We look forward to welcoming you again in our hotel. Have a lovely day. With warmest regards, Maly & Hotel Cardinal Team.

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was in poor condition with lights hanging down from the ceiling... You can hear ALL plumbing and the room was right by the elevator so you could hear this all night. We complained and nothing was done... The location was good but I'm afraid that's all. Again, surprised that Expedia are happy with this. Becoming a trend!
Stayed 4 nights in Oct 2023
Response from Maly on Oct 25, 2023
Dear James,Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services and especially our friendly staff. We have noted all your observation, we will be more careful about the cleanliness of our rooms.. Be assured that our team strives every day to do every effort to make each of your trips comfortable and enjoyable. We will be delighted to welcome you to improve your perception of our establishment. Best regards, Maly & the Cardinal Team.

10/10 Excellent

claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property situated in a cul de sac and just around a police station was absolutely a hotel I would highly recommend or revisit. The restaurants casino and the theaters are fabulous. When using Uber the pick up is easy. The breakfast included in the stay is fabulous with cheese charcuteries and baked treats was stellar. Ps no bed bugs !!!!!
Stayed 5 nights in Oct 2023
Response from ReservationLeCardinal on Oct 25, 2023
Dear Claude,We thank you for this glowing review ! It is such a nice comment and we are thrilled that you have enjoyed your stay. We are very pleased that you felt our spirit, our design and that you like our friendly staff and breakfast. Be assured that our team strives every day to do everything possible to make each of your stays fully satisfactory. We would love to welcome you back, anytime. With warmest regards, Maly & Hotel Cardinal Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff with good recommendations for things to do in the hood
Stayed 1 night in Oct 2023
Response from ReservationLeCardinal on Oct 25, 2023
Hello,Thank you for sharing your experience. We are really happy to read that our services have met your expectations. We are pleased that you like our friendliness and our breakfast. Have an amazing day ! Warm Regards Maly & Cardinal.Team.

8/10 Good

bertha cecilia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location is great! Walking distance to many relevant places. Free coffee, water etc 24/7 Wow! Staff in general AWESOME, so kind, supportive, specially the lady staying late night ❤️ Cleaning not always consistent, I think that needs to improve, however every time I approach the staff they helped me with a super attitude. I strongly recommend this place, value for money!🌟
Stayed 4 nights in Oct 2023
Response from ReservationLeCardinal on Oct 21, 2023
Dear Bertha Cecilia,We would like to thank you for taking the time to write your comment, as your opinion means a lot to us. We are delighted to hear that you appreciated all our services and our welcome. Thank you for your remark, we will do our best to improve ourself. It will be a real pleasure for us to welcome you again during your next stay in Paris. The whole team wishes you a pleasant day. Yours sincerely,Maly & the Cardinal team.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Days at Hotel Le Cardinal
We loved our three days at the Hotel Le Cardinal. The staff was excellent and very helpful. Our room was convenient to the elevator. That was nice. The hotel is in a quiet neighborhood with a variety of restaurants nearby. There is even a small supermarket across the street. The hotel is affordable, and yes, we would stay there again.
Stayed 3 nights in Sep 2023
Response from ReservationLeCardinal on Oct 21, 2023
Dear James,We would like to thank you for taking the time to write your comment, as your opinion means a lot to us. We are delighted to hear that you appreciated all our services, welcome and our location. It will be a real pleasure for us to welcome you again during your next stay in Paris. Yours sincerely,Maly & the Cardinal team.

10/10 Excellent

Mellita, OAKHILL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. Took time to offer areas of interests and was very accommodating. The Parisian breakfast was unique and tasty as well
Stayed 1 night in Oct 2023
Response from ReservationLeCardinal on Oct 21, 2023
Dear Mellita,Thank you for taking the time to share your experience in our establishment. The Cardinal team warmly thanks you for your positive comment. We are delighted that your stay went well and that our services were up to scratch. We look forward to welcoming you back. The whole team wishes you an excellent day. Yours sincerely, Maly & the Cardinal team.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC hotel in an excellent location. Amazing restaurants 1 min walk away. Loved this property!
Stayed 3 nights in Oct 2023
Response from ReservationLeCardinal on Oct 21, 2023
Dear SEAN,Thank you for taking the time to share your experience in our establishment. The Cardinal team warmly thanks you for your positive comment. We are delighted that your stay went well and that our services were up to scratch. We look forward to welcoming you back. The whole team wishes you an excellent day. Yours sincerely, Maly & the Cardinal team.

2/10 Terrible

do

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location, service is nice. I will come back next time😊
Stayed 5 nights in Oct 2023
Response from stéphanie on Oct 31, 2023
Oh, dear Guest, So many thanks for this excellent comment, but why let you as a bad rate as 1. I suppose that's a mistake ???Could you please change the result or write us back to understand wath was wrong with your experience.Thank you by advance. Stéphanie and the Cardinal team

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with attentive staff. Excellent breakfast with many options to start the day. Great location close to Metro stations and bus stop. I recommend this hotel to anyone.
Stayed 4 nights in Sep 2023
Response from ReservationLeCardinal on Oct 11, 2023
Dear Mercedes,We would like to thank you for taking the time to share your experience in our establishment - your opinion means a lot to us.We are delighted to hear that you appreciated all our services. It will be a real pleasure for us to welcome you again during your next stay in Paris. The whole team wishes you a wonderful day. Yours sincerely, Maly & the Cardinal team.

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from ReservationLeCardinal on Oct 11, 2023
Chère Lyne, Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre établissement votre avis compte beaucoup pour nous.Nous sommes heureux d'apprendre que vous avez apprécié l'ensemble de nos prestations. Ce sera pour nous un réel plaisir de vous accueillir de nouveau lors d'un prochain séjour à Paris. Toute l'équipe vous souhaite une très belle journée. Très sincèrement, Maly & l'équipe du Cardinal.

8/10 Good

charlinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice the rooms needs to be a little bigger. They did give me an option to change my room w/o a fee. One of the staff members William was excellent he spoke good English he help me everyday with any questions or concerns I had. William made the stay better because he was helpful and knowledgeable about the area.
Stayed 5 nights in Sep 2023
Response from ReservationLeCardinal on Oct 8, 2023
Dear Charlinda,Thank you for taking the time to share your experience and a big thank you for William. The entire Cardinal team is delighted to hear that you had an excellent stay in Paris and at Le Cardinal.We look forward to welcoming you back for your next stay in Paris.Yours sincerely,Stéphanie and the Cardinal team

10/10 Excellent

shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ReservationLeCardinal on Oct 8, 2023
Bonjour Shelia,Quel plaisir d'avoir de vos nouvelles. Nous vous remercions pour cet avis élogieux! Nous sommes très heureux que vous ayez ressenti notre esprit et que vous aimiez notre personnel amical. C'était un réel plaisir de vous accueillir. Nous serions ravis de vous recevoir à nouveau. Toute l'équipe du Cardinal vous souhaite une excellente journée. Très sincèrement, Maly & l'équipe du Cardinal.

2/10 Terrible

Yue Rong, Toronto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel I ever stayed. It’s NOT a 4 stars. Everything was not working…. Shower head, mini fridge. Heating, cooling, on top of that the place was dirty. DO NOT. I REPEAT. DO NOT STAY HERE
Stayed 3 nights in Oct 2023
Response from ReservationLeCardinal on Oct 8, 2023
Dear Yue RONG,First of all, we would like to thank you for taking the time to comment on your recent stay. We are very sorry to hear that we were unable to meet all your expectations. I invite you to contact us directly so that we can identify areas for improvement. Indeed, the experience of our customers is our priority.Yours sincerely, Maly & the Cardinal Hotel team.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from ReservationLeCardinal on Oct 8, 2023
Cher Nicolas,Merci d'avoir pris le temps de partager votre expérience. Toute l'équipe du Cardinal est très heureuse de lire que vous avez passé un excellent séjour à Paris et au Cardinal.Nous serons très heureux de vous accueillir à nouveau pour un prochain séjour à Paris.Avec nos salutations distinguées,Stéphanie et l'équipe Cardinal

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paris Hotel.
A beautiful hotel with excellent service.
Stayed 3 nights in Sep 2023
Response from ReservationLeCardinal on Oct 8, 2023
Dear Sheila,We would like to thank you for taking the time to share your experience in our establishment - your opinion means a lot to us.We are delighted to hear that you appreciated all our services. It will be a real pleasure for us to welcome you again during your next stay in Paris. The whole team wishes you a wonderful day. Yours sincerely, Maly & the Cardinal team.

10/10 Excellent

ESHA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Sep 2023
Response from ReservationLeCardinal on Oct 8, 2023
Dear ESHA,Thank you for taking the time to share your experience in our establishment. The Cardinal team would like to thank you warmly for your excellent rating. We look forward to welcoming you back. The whole team wishes you an excellent day. The Cardinal team

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Style Hotel In Paris
The hotel staff were extremely pleasant and helpful. Corinne and William were excellent staff. Location of the hotel was perfect on a stree with no car traffic allowed. Lobby had 24 hr coffee machine with each cup being freshly ground. Croissants and other treats were also available and free. Our room was small for a couple but that was nothing as we spent most of our time touring around the city. Very cozy hotel In a great area with Metro and busses very near with many options for different locations to visit to see all the major attractions.
Stayed 6 nights in Sep 2023
Response from Maly & Hotel Cardinal Team. on Sep 30, 2023
Dear Mr. Mike,Thank you so much for this glowing review ! It is such a nice comment and we are thrilled that you have enjoyed your stay. Special thanks for Corinne and William, they were delighted when they saw your comment. We would love to welcome you back, anytime. With warmest regards, Maly & Hotel Cardinal Team.

10/10 Excellent

Chhayrithy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was so friendly and helpful. Rooms were cozy and comfortable. Recommend!
Stayed 4 nights in Sep 2023
Response from Maly & Hotel Cardinal Team. on Sep 30, 2023
Dear Chhayrithy,Thank you so much for this glowing review ! It is such a nice comment and we are thrilled that you have enjoyed your stay. We are happy to read that you liked particularly our friendly staff and the confort of our room. We would love to welcome you back, anytime. With warmest regards, Maly & Hotel Cardinal Team.

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Good location. The shower kept flooding, we notified the staff but it wasn’t taken care of. The hotel looks a lot different in person than photos. Nice location. If I ever did Paris again I would stay closer to the Arc De Triomphe it’s more central than central Paris to the attractions. The staff here were very very kind and pleasant, I wouldn’t consider this a 4 star hotel though. Would relate it more to a holiday inn express.
Stayed 2 nights in Sep 2023
Response from maly & the cardinal team on Sep 30, 2023
Dear Mrs. Stephanie,Thank you for taking the time to share your experience in our establishment. We would like to thank you for sharing your experience. We are really sorry that we have not managed to provide you with the experience and quality of stay that you have been waiting for. The staff had tried to fix the shower but we didn't manage to fix properly it because it happened during the weekend and our technicien wasn't working. We present you all our excuses. We would like to know more about your stay in order to improve it. Please do not hesited to contact us.Be assured that our team strives every day to do every effort to make each of your trips comfortable and enjoyable. We will be delighted to welcome you to improve your perception of our establishment. Best regards,maly & the cardinal team

2/10 Terrible

Lulwa

Disliked: Property conditions & facilities
Room was too small there was not water nor any spoon provided for the coffee. Check in took too long. I don’t know why it’s a 4 star place, I would give it one star.
Stayed 2 nights in Sep 2023
Response from With warmest regards,Maly & the cardinal team on Sep 30, 2023
Dear Lulwa,We would like to thank you for sharing your experience. We are really sorry that we have not managed to provide you with the experience and quality of stay that you have been waiting for. You have booked a single room and the size of our respect the standard of parisien single room. We would like to advise you to book a double or a superior room as this one is bigger. For the environment we did eliminate plastic bottle, however the fontaine water on the lobby is a self-service. Please to not hesitate to fill up water with the glass bottle provided. We are sorry for the waiting during the check-in, with the Rugby World Cup, we have many groups and they took more time than usual. Concerning the stars, our hotel has been classified four star by Atout France, a national tourism operator. We would love to know more about your stay, please do not hesite to contact us. We will be delighted to welcome you to improve your perception of our establishment. With warmest regards,Maly & the cardinal team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER friendly. Awesome service - The front desk guy was beyond helpful the entire stay. I was there 2 nights. The room was CLEAN, comfortable adn quiet. Breakfast was great with plenty of options but not overpriced. I have been to Paris many times but have not stayed in this part of town – it was awesome. It was an easy walk to Gustav Moreau museum, nightlight, easy to get to Montmartre, and very easy to Champs. I will stay here again. It is not a super touristy area like St. Germain. It is more laid-back but with plenty of fun things to enjoy in the neighborhood. It is extremely convenient but the service and staff make this place exceptional.
Stayed 2 nights in Sep 2023
Response from Maly & Hotel Cardinal Team. on Sep 30, 2023
Dear Mr. Thomas,Thank you so much for this glowing review ! It is such a nice comment and we are delighted that you have enjoyed your stay. We are happy to read that you liked particularly our friendly staff, the breakfast and the room. We would love to welcome you back, anytime. With warmest regards, Maly & Hotel Cardinal Team.