Terrace/patio

Reviews of Hotel Lancaster

5 out of 5
Hotel Lancaster
7 Rue De Berri, Paris, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 546 reviews" "
Rating 8 - Good. 113 out of 546 reviews" "
Rating 6 - Okay. 38 out of 546 reviews" "
Rating 4 - Poor. 12 out of 546 reviews" "
Rating 2 - Terrible. 10 out of 546 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Salim, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Excellent service
Stayed 4 nights in Apr 2024
Response from Chris on Apr 8, 2024
Dear guest,Thank you very much for choosing to stay at the Lancaster, for your 5 stars rating, and kind words.We all look for to the pleasure of welcoming you back to the Lancaster. Yours respectfully. ChrisChristophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Marlena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Paris. I would only say they could improve the breakfast. Spa is spectacular.
Stayed 4 nights in Mar 2024
Response from Chris on Apr 2, 2024
Dear guest, Thank you very much for having taken the time to leave your comments following your recent stay with us.It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. I am however very concerned by your remark regarding the breakfast.. We are sorry and we do apologize for the inconvenience. Please rest assured that we will try to improve... On a more positive note, your enthusiasm for our hotel and Spa is very much appreciated. We all look forward to welcoming you again in a not too distant future.Yours respectfully.Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

6/10 Okay

Firas

Travelled with partner
Liked: Cleanliness, staff & service
Close to everything
Stayed 4 nights in Mar 2024
Response from Chris on Mar 10, 2024
Dear guest, Thank you very much for your post following your recent stay with us at the Hotel Lancaster.It was indeed a pleasure to read that you were overall satisfied with our location and enjoyed your stay with us. We all look forward to welcoming you again in a not too distant future. Christophe LajoinieGuest Care & Front of House ManagerHotel Lancaster

10/10 Excellent

Ertac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect👍
Stayed 2 nights in Feb 2024
Response from Chris on Mar 1, 2024
Dear guest, we are so glad to read this kind comment. Thank you very much for having taken the time to leave your comment following your recent stay with us. We hope to welcoming you very soon. Yours faithfully. Christophe LajoinieGuest Care & Front of House Manager

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location walking to all the shopping!! - more like 4 star hotel ( also random but worst bedding/sheets I’ve ever experienced in a hotel.)
Stayed 4 nights in Feb 2024
Response from Chris on Feb 19, 2024
Dear guest,Thank you for your 4/5 rating and for having taken the time to leave your comments following your recent stay with us.It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. I am however very concerned by your remark regarding the bedding/sheets. I am sorry and I do apologize for the inconvenience. Feel free to contact me at your convenience to precise your feeling and if there was something wrong in our process.On a more positive note, your enthusiasm for our location is much appreciated.We all look forward to welcoming you again in a not too distant future.Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Chris on Mar 23, 2024
Dear guest, Thank you for choosing to stay at the Lancaster and Thanks a million for your 5 / 5 rating. We all look forward for the pleasure to welcoming you back to the Lancaster in the near future. Yours respectfullly Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Carolina, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaba mucho antes que lo remodelaran
Stayed 1 night in Feb 2024
Response from Chris on Feb 4, 2024
Dear guest, Thank you very much for your 5/5 rating. We all look forward to welcoming you back in the near future. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was experience from start to finish was a first class experience. The hotel had parking and an amazing bar that was opened until midnight. The staff was stellar and the hotel and the suite was an elegant atmosphere with a comfortable feeling. I didn't want to leave. Excellent experience. The location right off champs Elysee was an added bonus. We walked and enjoyed sights.
Stayed 1 night in Nov 2023
Response from Chris on Dec 1, 2023
Dear guest, Thank you very much for your very kind feed back.All the staff is flattered having a review with so many compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience!Kind regards, Christophe LajoinieGuest Care & Front of House Manager

10/10 Excellent

Rouzbeh

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2023
Response from Chris on Dec 2, 2023
Dear guest, Thank you for your kind feed back.We all remain at your service for a new stay in Paris. Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very well appointed. The staff was amazing. I can't wait to visit again!
Stayed 2 nights in Oct 2023
Response from Chris on Oct 28, 2023
Dear guest, Thanks a lot for your kind comments and 5/5 quotation.We remain at your disposal for a future stay hopefully in the near future.Warmest regards. Christophe LAJOINIE Guest Care & Front of House Manager

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Chris on Oct 9, 2023
Dear guest, Thank you for choosing to stay at the Lancaster and thank you very much for your 10/10 rating.We are all hoping to welcoming you again on your next Parisian stay,Yours respecfullyChristophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Bojan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best kept little secret!
What a gorgeous surprise right next to Champs-Elysees!! Beautiful spacious rooms. Excellent staff. A romantic hideaway. And very good value. Wow!
Stayed 1 night in Sep 2023
Response from Chris on Oct 9, 2023
Dear guestLetting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.The Champs Elysees is not only in a central area with lots of shops and restaurants but it puts you in a magic Parisian atmosphere.We all hope to have the pleasure of welcoming you once again,Yours respectfully.Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Alison

Stayed 1 night in Sep 2023
Response from Chris on Sep 23, 2023
Thanks a millon for your 5/5 quotation.We all remain at your service for a next stay in Paris.With warm regards Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and the staff is absolutely amazing. Charming and lovely. I will be back
Stayed 5 nights in Jul 2023
Response from Chris on Aug 4, 2023
Dear guest, Thanks a millon for your very kind feed back.We all look forward to the pleasure of welcoming you back in the near future. With warm regardsChristophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Paris!
Staying at Hotel Lancaster was a dream. From our arrival we were treated with the utmost respect and white-glove service. The entire team from the bellmen, front desk, housekeeping and even laundry service was impeccable. The breakfast at the restaurant downstairs was delicious and had many options available. Location is absolutely perfect right off of the large Main Street of Champs Elysées with quick access to great restaurants, shopping, as well as a quick walk to the Eiffel Tower. For my 6 year old son, our stay made him feel extra special as they prepared a lovely bathrobe, slippers, children’s shampoo and body wash as well as a cute note with a colouring book. I highly recommend Hotel Lancaster for a stay in Paris - we will be back in a few months for sure!
Stayed 2 nights in Jul 2023
Response from Chris on Aug 1, 2023
Dear guest,Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.The Champs Elysees is not only in a central area with lots of shops and restaurants but it puts you in a magic Parisian atmosphere.We all hope to have the pleasure of welcoming you once again,Yours respectfully Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Antigone

Stayed 7 nights in Jul 2023
Response from Chris on Aug 14, 2023
Dear guest, Thank you for taking the time to post your 5/5 rating. The entire team remains at your disposal for a new stay.Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

2/10 Terrible

sandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small showers and toils are broken and water will Run all night. Everything is old. The staff was cold and rude. And no this is not my first time in Paris. 3rd time just this year. Will not stay here so many good hotels around don’t waste your money here
Stayed 3 nights in Jul 2023
Response from Chris on Sep 1, 2023
Dear guest,I am awfully sorry that you had an unpleasant experience and I do apologize for the inconvenience. I can ensure you that this is not a reflection of our service but an isolate and exceptional feedback. Any suggestions or opinions related to our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that my will is to achieve this goal. We are looking forward for a new occasion to welcoming you back and provide you with our professionalism, politeness and best care, which are indeed the basis of Lancaster Customer Care Philosophy. Should you give us a second chance please consider reserving a deluxe or an executive room as they are larger than the superiors. Yours respectfully. Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Max, Hickory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and everything was done very well.
Stayed 7 nights in May 2023
Response from Chris on May 23, 2023
Dear guest, It was a pleasure hosting you at the Lancaster. We all thank you very much for your feed back and look forward to welcoming you back in the near future. With warm regards. Christophe LAJOINIE Guest Care & Front of House Manager

10/10 Excellent

Linda, murrysville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, 2 baths, good TV channels, good breakfast, friendly staff. Convenient to several excellent restaurants.
Stayed 6 nights in May 2023
Response from Chris on May 13, 2023
Dear guest,Glad to know that you enjoyed our property. All the staff is flattered reading your kind review and it encourages us to continue to give a personalized service to all our visitors. We all hope to welcoming you soon at the Lancaster for a new experience!Warmest regards,Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our one week stay there , close to a set of amazing restaurants and the Eiffel Tower .
Stayed 6 nights in Apr 2023
Response from Chris on Apr 21, 2023
Dear guest, Thank you very much for your kind feed back.We remain at your disposal and all look forward to welcoming you back. Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was great, room were really spacious and clean.
Response from Chris on Mar 28, 2023
Dear guest, Thank you for choosing to stay with us. Your kind words are appreciated. We remain at your disposal and look forward to welcoming you back to the Lancaster. Yours respectfully. Christophe LAJOINIEGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Lale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! My mum’s favourite hotel in Paris!
Stayed 2 nights in Feb 2023
Response from Chris on Mar 4, 2023
Dear guest, We remain at you disposal and all look forward to welcoming you back in the near future. Warmest regards. Christophe LAJOINIEGuest Care & Front of House Manager

10/10 Excellent

Raneem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Chris on Feb 10, 2023
Dear guest, Thank you very much. Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much.We all hope to have the pleasure of welcoming you once again in the near future,Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

cem, istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of Paris. You can walk everywhere from there. Moreover this hotel is the only hotel that make a room upgrade eventhough I didnt ask for. The staff was very friendly and help us everytime we need help. The rooms are larger than most of the other hotels and it is suitable for families.
Stayed 4 nights in Jan 2023
Response from Chris on Feb 4, 2023
Dear guest, Thank you very much for your 5/5 rating and kind comments. We all look forward to welcoming back in the near future. Yours respecfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

8/10 Good

Zulfiqar

Stayed 4 nights in Jan 2023
Response from Chris on Jan 31, 2023
Dear guest, Thank you for your kind rating. We all remain at your disposal for your next stay in Paris. Yours respectfully. Christophe LajoinieGuest Care & Front of House ManagerHOTEL LANCASTER

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel
Stayed 2 nights in Jan 2023
Response from Chris on Jan 22, 2023
Dear guest,Thank you so much for this kind feedback.It is a great pleasure to read that you enjoyed your stay. We all look forward to welcoming you back to the Lancaster.With warm regards,Christophe LajoinieGuest Care & Front Of House Manager

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel USA gem. The staff are so kind. This was my second stay and I had a wonderful time. The staff went above and beyond to make my stay special.
Response from Chris on Jan 21, 2023
Dear guest, Thank you very much for having taken the post your comments following your recent stay with us at the Hotel Lancaster. It was indeed a pleasure to read that you were very satisfied with our service and enjoyed your stay. We all look forward to welcoming you back in a not too distant future. With kind regards Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Shaaneali

Stayed 3 nights in Nov 2022
Response from Chris on Dec 6, 2022
Dear guest, Thank you a million for your kind 10/10 quotation. We all look forward to welcoming you back. Season's greetings,Yours respectfully. Christophe LajoinieGuest Care & Front Of House ManagerHotel LANCASTER

10/10 Excellent

Peter

Stayed 3 nights in Sep 2022

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location excellent
Response from Chris on Nov 7, 2022
Dear guest, We would like to thank you for choosing to stay with us and for taking the time to share your kind feedback. We are pleased that you had an enjoyable stay with us. Thank you for your kind words and we all look forward to your next stay. Yours respectfully. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

6/10 Okay

Sharon, new york

Travelled with group
Disliked: Amenities
I hated the first floor room Given. There was no consideration for an upgrade - the front desk staff wasn’t the friendliest, had attitudes and were not attentive. The doorman were lovely as was the bar staff and breakfast waiters
Stayed 4 nights in Oct 2022
Response from Chris on Oct 23, 2022
Dear guest, First of all, I would like to present you my most sincere apologies for not having totally met your expectations and standards.Thank you for your review and your comments. It is always very much interesting and constructive to have the feelings and the perception of our estimated guests.Your kind words regarding the doorman, bar staff and breakfast waiters are appreciated. We are sorry that your impression of your room 106 and your perception of the front desk staff was so bad. Please rest assured that the hotel was fully booked during your stay therefore no upgrade was available. Our daily goal is to make sure people will find on site the dream they bought and we are most sad when we fail.Should you give us the opportunity of serving you again, we would really like to change your mind on the overall coziness of the Lancaster. With our renewed apologies and kind regards.Christophe LajoinieGuest Care & Front Of House ManagerHOTEL LANCASTER

10/10 Excellent

Nayyar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Chris on Oct 21, 2022
Dear guest,Thank you so much for this 10/10 rating.We all remain at your disposal and look forward to welcoming you back to the Lancaster in the near future.Yours respectfully.ChrisChristophe LajoinieGuest Care & Front Of House Manager

10/10 Excellent

Weyland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Everyone from the front desk to the bellmen and the bartender were fantastic. Beautiful room. Highly recommend staying at the Lancaster.
Stayed 2 nights in Sep 2022
Response from Chris on Sep 19, 2022
Dear Mr Weyland,I thank you for taking the time to write your comment following your recent stay at the Lancaster; Be certain that I will share your review with the team.We look forward to welcoming you back to the Lancaster in the future.Sincerely yours,ChrisChristophe LajoinieGuest Care & Front Of House Manager

10/10 Excellent

Pongwut, Talingchan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 5 star hotel in Champ Elysee. Location is superb and very close to Arc de Triump. Staffs are well trained and have great hospitality. Room is clean and spacious. Breakfast is superb, all bakery is freshly baked. Bar is well stocked with experience bartender. 4 nights in this hotel passes quickly. Very impressive hotel.
Stayed 4 nights in Sep 2022
Response from Chris on Sep 19, 2022
Dear Sir,Thank you for taking the time to comment on your recent stay at the Lancaster. I am delighted to read that you appreciated staying with us.We all look forward to welcoming you back to the Lancaster in the future.Sincerely yours,ChrisChristophe LajoinieGuest Care & Front Of House Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for our 30th wedding anniversary.
We were celebrating our 30th wedding anniversary. The hotel is excellent, ideally placed just off the Champs Elysees just round the corner from the Arc de Triomphe and within walking distance of the Eiffel Tower. The staff were all very friendly and helpful and made our stay very special.
Stayed 3 nights in Aug 2022
Response from Chris on Aug 26, 2022
Dear guest, Congratulations. All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to welcoming you back to the Lancaster. Warm regards, ChrisChristophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Abideen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great staff and beautiful property in heart of Paris shopping district. Was a great experience
Stayed 3 nights in Aug 2022
Response from Chris on Aug 12, 2022
Dear guest, Glad to know that you enjoyed our good location, only a few minutes by walk from Champs- Elysées, Montaigne and Saint-Honoré. All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience! Kind regards, Christophe Lajoinie Guest Care & Front Of House Manager

10/10 Excellent

Dina

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Roy, Singapore

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room is beautiful as is the hotel itself. However housekeeping is lacking. Once I came back to a room that is half made up and The Maid is nowhere to be seen. The windows are open and there is magically an additional Dyson hair dryer in the room. Very disappointing service for such an expensive hotel
Stayed 3 nights in Jul 2022
Response from Chris on Jul 16, 2022
Dear guest, Thank you very much for having taken the time to post your comments following your recent stay with us at the Hotel Lancaster. We are all glad to read that you enjoyed your room. We are sorry to read that the housekeeping service did not met your expectations. We are sorry for the inconvenience and we do apologize. We put all our efforts in making each of our guests feel at home and not just “looked after”, so I am sorry to learn that you did not feel totally the sense of hospitality that makes our reputation and for which most of our guests choose to return. I hope that I can convince you to change your mind about another visit to our property. Yours respectfully. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Chris on Jun 28, 2022
Dear guest, Thank you very much for choosing to stay at the Lancaster and for your kind 10/10 rating. We all look forward to welcoming you back to Paris. With kind regards. Christophe Lajoinie Guest Care & Front Of House Manager

10/10 Excellent

Tarik, Larkspur

Stayed 2 nights in Jun 2022

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, the location is ok, not the best in the area. Breakfast is average, it could be better. Overall is a good choice.
Stayed 4 nights in May 2022
Response from Chris on Jun 10, 2022
Dear guest, Thank you very much for having taken the time to post your comments following your recent stay with us at the Hotel Lancaster. It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed your stay with us. We all look forward to welcoming you back. With kind regards. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Ehouman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff is really nice and pay attention to details which makes you feel at home.
Stayed 3 nights in May 2022
Response from Chris on Jun 11, 2022
Dear guest, All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience! Kind regards, Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very kind and helpful. The room was maintained so well. Happy to come again😍
Stayed 3 nights in May 2022
Response from Chris on Jun 11, 2022
Dear guest, All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience! With warm regards. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely good. They accommodate it out request for a balcony room on the 6th floor. Enjoyed our stay.
Stayed 2 nights in May 2022
Response from Chris on Jun 11, 2022
Dear guest, All the staff is flattered having a review with your kind compliments and it encourages us to continue to give a personalized service to all our visitors. We all hope to see you soon at the Lancaster for a new experience! Yours respectfully. Christophe Lajoinie Guest Care & Front Of House Manager HOTEL LANCASTER

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Staff were super accommodating and helpful. I didn’t want to leave. I would definitely go back.
Stayed 1 night in Apr 2022
Response from Chris on Apr 29, 2022
Dear guest, I was delighted to read this warm comment and to see you have enjoyed fully our hotel. Thank you for taking the time to share with us your impressions. We are hoping to welcoming you again on your next Parisian stay, Kind regards, Christophe Lajoinie Guest Care & Front of House Manager

8/10 Good

shona

Stayed 2 nights in Apr 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a real Parisian feel. The staff were very friendly and it was in the perfect location. Clean rooms with such elegant decor and the balcony was delightful. Would definitely stay here again 😊
Stayed 2 nights in Apr 2022
Response from Chris on May 7, 2022
Dear guest, Letting our guests experience the best out of their stay at Hotel Lancaster is our main goal and we are so glad you appreciated as much. The Champs Elysees is not only in a central area with lots of shops and restaurants but it puts you in a magic Parisian atmosphere. We all hope to have the pleasure of welcoming you once again, With warm regards Christophe Lajoinie Guest Care & Front Of House Manager

10/10 Excellent

Jean-claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and close to the main street.
Stayed 4 nights in Apr 2022
Response from Chris on Apr 19, 2022
Dear guest, We thank you for your choosing to stay at the Lancaster and for your kind quotation 5/5. We all look forward to welcoming you to the Lancaster in the near future. With warm regards. Christophe Lajoinie Guest Care & Front of House Manager HOTEL LANCASTER