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Reviews of Hôtel & Spa de Latour Maubourg

4 out of 5
Hôtel & Spa de Latour Maubourg
150 Rue De Grenelle, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 530 reviews" "
Rating 8 - Good. 163 out of 530 reviews" "
Rating 6 - Okay. 37 out of 530 reviews" "
Rating 4 - Poor. 14 out of 530 reviews" "
Rating 2 - Terrible. 4 out of 530 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Samuel

Travelled with family
Disliked: Amenities
no elevator, can hear through walls, charged for water, limited soap and towels, dust on walls
Stayed 4 nights in Sep 2023

10/10 Excellent

Michelle, West Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, accommodating staff, such a pleasure! Beautiful, spacious room and bathroom. Loved the spa each night. Will stay again & highly recommend.
Stayed 2 nights in Aug 2023

10/10 Excellent

Prashna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eiffel Tower!
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an older building and very different from modern luxury hotels in a good way. It has old fashioned charm , although our bathroom was newly renovated and modern, which we appreciated. Breakfast was served in a cozy basement nook, and it offered both buffet and table service for eggs as you like them and coffee and juice. The staff could not have been nicer or more helpful. And, they cheerfully spoke English. In fact, to our relief, all Parisians we met were willing to converse in English, unlike Paris of a few decades ago. Even restaurant menus in English are available .
Stayed 7 nights in May 2023

10/10 Excellent

Allyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel and very nice staff! Would absolutely stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk team were all very charming and helpful. The in room information was all well put together, Especially during the hot summer months I think it would be beneficial to have a water cooler or carafe of water that people could use to fill their water bottles. A small thing that would be a much appreciated touch. Being told there was a cold water in the fridge in my room - two floors up in the heat - for purchase for 3 euros was the only slightly bum note in an otherwise brilliant stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can I give more than 5 stars?
What an amazing hotel! Great location! Staff was super nice and friendly, beautiful and clean room with a nice view! I would recommend this hotel without hesitation!
Stayed 1 night in May 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all sifferent and exceptional! You feel like youre staying in an old exquisite residence. The spa and ice cave were awesome, as was the staff. It was the perfect location, 20 min walk to the eiffel tower and 30 min walk to louvre

10/10 Excellent

Matthew D

Stayed 1 night in Dec 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Shail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Stacy, BALDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Amun

Liked: Cleanliness
The hotel is charming with unique themed rooms with all the basics you need. The location you cant beat. Pricing of the rooms has increased over last year.
Stayed 3 nights in Sep 2022

8/10 Good

Victoria

Stayed 2 nights in Aug 2022

8/10 Good

John

Stayed 2 nights in Jul 2022

8/10 Good

Stephen

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and elegant, with very friendly and helpful staff. Quirky elevator holds two people (just) and only goes up to second floor (we were on the top third floor), but didn't bother us, especially as the lady at reception helped us carry our bags all the way (thank you!) Fun decor in our room (Chagall). Situated right by the Metro and a pleasant walk to Invalides, Eiffel Tower or Musee D'Orsay. Parking 3 minutes walk away. This was a good choice for our family vacation.
Stayed 1 night in Jul 2022

10/10 Excellent

Rosibel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique hotel!
One of the best experiences during the our whole trip! Have stayed in Paris hotels many times, but never have received such an amazing welcoming experience. Starting from the greeting received upon arrival with a very personable team and the exceptional spa experience. The room was perfect, starting with how clean it was, the comfy king bed and the champagne we ordered to our room, was the cherry on top. Would love to go back again to Paris and will definitely stay again!
Stayed 1 night in Jun 2022

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location
Stayed 5 nights in Jun 2022

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a perfectly awful property. Paint chipping, dirty floors and baseboards, had to walk in dirt to get to front steps and they were filthy. I refused to stay there with my 10 year old grand daughter. Cancelled on the spot and found a much more suitable accommodation. Please do a little research on the properties you post. The photos looked amazing...but in real time it was just terrible.
Stayed 6 nights in Jun 2022

10/10 Excellent

Cody, Jim Thorpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with the friendliest staff. The front desk agents all went above and beyond to make sure we had a great stay. The location was perfect for us as it was very close to some excellent restaurants and a convenient subway station that made it easy to see all of the main attractions in the city.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jenna

Stayed 2 nights in May 2022
Response from Geoffrey H. on May 24, 2022
Dear Mrs Jenna, All the team of the hotel Latour-Maubourg thank you a lot for the score you give us on your stay with us ! We hope to welcoming you for your next trip in our city. With our best regards, Geoffrey H.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
This is a lovely little place tucked into a nice area, walkable to restaurants, stores and some tourist attractions. It’s old but very quaint and we wanted to feel like we were living in France (not a hotel chain).
Stayed 3 nights in Mar 2022
Response from Geoffrey H. on Apr 1, 2022
Dear Suzanne, Many thanks for taking few minutes to share your experience with us. We are so glad to read that you had a great stay with us and on the 7th arrondissement that assure a central location and the pleasure to do the biggest part of the visits by walk. You totally understand our hotel spirit, we are the opposite of hotel chain we want to offer you an unique French/Parisien experience. We hope to welcoming you soon on our property. With all the team Best Regards. Geoffrey H

10/10 Excellent

Courtney

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My wife and I stayed here for nine nights. We were very pleased with our choice of hotels. Being Paris, there are cheaper places and certainly more expensive hotels. This hotel suited us perfectly. The staff was very friendly and accommodating. English was not a problem. Genuinely nice people. We stayed on the 2nd floor and were able to use the elevator. Our room was large enough and very comfortable. We stayed in the Napoleon room. It overlooked the park and the metro station. The area is quiet at night. Quiet enough to leave the windows open at night. The hotel has a breakfast room, a sitting room and a small courtyard. All very nice and comfortable. The breakfast was very good. There were many buffet options: charcuterie meats and cheeses, chopped fruit, cold cereals, pastries, and breads. I ordered an omelette every morning with ham for 4 euros. I can only describe the choices as fantastic. I have stayed in many other places while in Paris, but this is my permanent choice from now on. Wonderful staff, great location, a metro stop 60’ away, good food and wine, very comfortable room, very hot water, and a brassiere next door. Unless one just likes spending big bucks on travel and accommodations, there is no reason to stay anywhere else. It was perfection for us.
Stayed 8 nights in Mar 2022
Response from Geoffrey H. on Apr 26, 2022
Dear Courtney, Thank you for having taken the time to post a such positive review after your recent stay to our beautiful property. We are proud to have a lot of feedback attesting of friendliness and accommodation of our staff and we put human dimension in the center of our work and I have personally shared it with our team since it is always a great source of motivation to know our valued guests are satisfied. Moreover thank you for noticing the efforts we make to offer a quality breakfast every day. We look forward to welcoming you again, Best Regards Geoffrey H.

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service in Paris
Very nice and spacious room. The closet a bit small, but we made it work. The guys at the front desk were super nice and friendly.
Stayed 4 nights in Mar 2022
Response from Geoffrey H. on Apr 1, 2022
Dear Carla, My team was pleased to welcome you in the Hotel de Latour Maubourg and we are glad to see that you enjoyed your stay. Waiting to welcoming you very soon. With our best regards, Geoffrey H.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This hotel was amazing, and the service by the employees was fantastic! They were so friendly and helpful. I will stay here the next time I’m in Paris!
Stayed 6 nights in Jan 2022
Response from Geoffrey H on Feb 8, 2022
Dear Guest, Thank you for taking the time to write such a lovely review. I am glad you enjoyed your stay and you were happy in our hotel especially with our service. Waiting to welcome you again at Hotel la Tour Maubourg, we stay at your disposal for any information you may need. Kind regards, Geoffrey Manager

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The boutique hotel was everything I expected ad more. Super friendly and helpful staff and great location
Stayed 1 night in Dec 2021
Response from Geoffrey H on Jan 8, 2022
Dear Mrs Caroline, we are really happy to know more about your recent experience with us. How glad to read that you had a pleasant stay with us and that you enjoyed our accommodation and the service from our staff. As you mentioned, we strive to keep a very high level of service. We look forward to welcoming you again. Kindest regards. Geoffrey H.

10/10 Excellent

sabrina

Stayed 1 night in Dec 2021
Response from Geoffrey H on Jan 1, 2022
Cher Sabrina, Merci d'avoir pris le temps de laisser votre avis sur notre établissement. Nous somme ravis que vous ayez apprécié votre séjour parmi nous et espérons vous accueillir de nouveau prochainement ! bien à vous,

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cozy hotel, great location but not perfect.
We stayed here 1 night before an early depart in the morning. The person manning the desk was pleasant but wasn’t wearing a mask when we arrived and didn’t ask for proof of vaccination. This made my son uncomfortable. Additionally when asked if we could order an early breakfast as we had to leave before breakfast was served we were told no problem. We were handed the room service card and told to fill it out and hang it on the door. Come to find out the next morning that this was all wrong and we had to eat in the breakfast room. Aside from the miscommunication it was quite good. The hotel was cozy and all otherwise. However our room was on the 3rd floor and the elevator stops at 2. Also our room had a low gabled ceiling that was challenging for my family. Location was fantastic.
Stayed 1 night in Dec 2021
Response from Geoffrey H on Jan 27, 2022
Dear Melissa, I would like to thank you for taking some times to send us your thoughts after your recent stay with us. We were deeply sorry to read that your last experience has not been entirely in keeping with your expectations. You have to know in France all the hotel don’t have to ask for the proof of vaccination (Healthy pass). Unfortunately, our elevator does not go to the 3rd floor. But for your next trip, don't hesitate to ask us, especially to help you with your suitcases or any request. It would be a pleasure to help you. I note several fails on our part in your message notably about the sanitary rules and the miscommunication., your satisfaction is the first and the only thing as we pay attention, that our source of motivation and we work in a way to not repeat these failures. We are nevertheless happy to note that we have met your expectations with our location and the hotel atmosphere. We would certainly welcome the opportunity to restore your faith in our hotel. Yours sincerely, Geoffrey H Assistant General Manager

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t go wrong here!
Amazingly adorable clean rooms. Awesome checkin and checkout, Theo super helpful and the best!! Loved both of our rooms and location was fabulous too. Room had everything we needed. Will stay here again!
Stayed 1 night in Nov 2021
Response from Geoffrey on Dec 10, 2021
Dear Tracy, Thank you for having taken the time to post a such positive review after your recent stay to our beautiful property. We are proud to have a lot of feedback attesting of friendliness and accommodation of our staff especially Théo, we put human dimension in the center of our work and I have personally shared it with our team since it is always a great source of motivation to know our valued guests are satisfied. As you mentioned, we strive to keep a very high level of cleanliness and comfort We look forward to welcoming you again, Best Regards Geoffrey H.

10/10 Excellent

Sara

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and extremely helpful. Rooms were unique, clean and comfortable. Highly recommend this property!
Stayed 5 nights in Nov 2021
Response from Geoffrey H on Dec 3, 2021
Dear Sara, Thank you for having taken the time to post a such positive review after your recent stay to our beautiful property. We are proud to have a lot of feedback attesting of friendliness and accommodation of our staff and we put human dimension in the center of our work and I have personally shared it with our team since it is always a great source of motivation to know our valued guests are satisfied. We look forward to welcoming you again, Best Regards Geoffrey H.

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and very friendly staff. Hallways are dark with poor lighting
Stayed 1 night in Nov 2021
Response from Geoffrey on Dec 3, 2021
Dear Ewa, My team was pleased to welcome you in the Hotel de Latour Maubourg and we are glad to hear you had a pleasant stay. We would be happy to welcome you again for your next visit in Paris. Best Regards La Tour Maubourg

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Geoffrey H on Nov 2, 2021
Dear Paul, All the team of the hotel Latour-Maubourg thank you a lot for the score you give us on your stay with us ! We hope to welcoming you for your next trip in our city. With our best regards, Geoffrey H

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Geoffrey on Oct 27, 2021
Dear Bavand, All the team of the Hotel Latour Maubourg thank you to have taken few minutes to provide a review on your stay. We are glad to see that you enjoyed everything. Waiting to welcoming you very soon in our property. With our best regards, Geoffrey H

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris with a car
Beautiful hotel. Parking was a bit difficult and expensive with the city parking, but free on Sunday. Metro and bikes/scooters were easily attainable.I kept my van parked once I found a spot, and used metro, bikes, and scooters.
Scootering on the Champs Elysee
Stayed 2 nights in Oct 2021
Response from Geoffrey H on Nov 2, 2021
Dear Mr Paul, Thank you very much for taking your most precious time sharing your feedback. We noted with great satisfaction that you appreciated your stay with us. I sincerely hope to have the pleasure of welcoming you back again in the near future Best Regards Geoffrey H

8/10 Good

Aisan

Stayed 5 nights in Sep 2021
Response from Geoffrey H. on May 24, 2022
Cher Aisan, Merci d'avoir pris quelques instants pour laisser une note sur votre séjour. Nous serions plus que ravis de savoir ce qui aurait pu faire de votre séjour à Latour Maubourg un moment inoubliable. Au plaisir de vous recevoir parmi nous. Sincèrement,

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close enough to all major points of interest, but far from all the noise. The metro station is across the street providing quick access to the rest of the city. The hotel itself is very nice and charming. The staff was very nice and accommodating.
Stayed 2 nights in Sep 2021
Response from Geoffrey H on Nov 2, 2021
Dear Juan, Many thanks for taking few minutes to share your experience with us. We are so glad to read that you had a great stay with us and on the 7th arrondissement that assure a central location and the pleasure to do the biggest part of the visits by walk. All the staff always do the best to provide the best servicen thank you for your feedback on the team ! We hope to welcoming you soon on our property. With all the team Best Regards. Geoffrey H

10/10 Excellent

Chantima

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a great time staying there. Staffs were very helpful. Definitely recommend it.
Stayed 2 nights in Sep 2021
Response from Geoffrey on Sep 24, 2021
Dear Guest, All the team of the Hotel Latour Maubourg thank you to have taken few minutes to provide a review on your stay. We are glad to see that you enjoyed everything. Waiting to welcoming you very soon in our property. With our best regards, Geoffrey H

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Geoffrey on Sep 21, 2021
Dear Mr Scott, All the team of the Hôtel & Spa de Latour Maubourg thank you for taking a part of your time to provide us review on your stay ! We are glad to read that you have been satisfied on all our services. Waiting to see you back on our hotel. Best Regards, Geoffrey H.

10/10 Excellent

BORIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Geoffrey on Sep 21, 2021
Dear Mr Boris, All the team of the Hotel Latour-Maubourg thank you for you feedback ! We are glad to see that everything was exellent. We wish to have the pleasure to welcoming you back in our property. Best Regards, Geoffrey H

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Charming boutique hotel
Good location near Rue Cler, friendly staff, charming boutique hotel. We had trouble with the AC initially but it was addressed promptly. The only main concern we had was the staff not wearing masks, including the housekeeping staff while cleaning the room. Given that we had to test negative to enjoy Paris and to return back home, this was a bit stressful.
Stayed 5 nights in Sep 2021
Response from Clémentine on Sep 18, 2021
Dear guest, Thank you for giving us your impressions of our establishment, We are delighted that you enjoyed your stay with us. We strive to put in place and respect the necessary health protocols to preserve the safety and well-being of our customers. We take your comments very seriously and will do what is necessary to ensure that this cannot happen again. We hope to welcome you again in the future. Best rergards,

10/10 Excellent

Eric

Stayed 1 night in Sep 2021
Response from Clémentine on Sep 17, 2021
Cher Eric, Merci pour ce retour sur notre établissement, nous sommes ravis que vous ayez apprécié votre séjour parmi nous.

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very good.
Stayed 1 night in Aug 2021
Response from Clémentine on Sep 18, 2021
Dear Jose, Thank you for your comment on our establishment, We hope to welcome you again soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and lovely quiet room that was great for our family of four!
Stayed 2 nights in Aug 2021
Response from Clémentine on Aug 27, 2021
Thank you for taking the time to leave your review of our establishment. We are delighted that you enjoyed your stay with us and hope to see you soon! Best regards,

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Clémentine on Aug 27, 2021
Thank you for taking the time to leave your review of our establishment. We are delighted that you enjoyed your stay with us and hope to see you soon!

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 day Paris stay
The concierge at the front desk was extra helpful holding my baggage upon my early arrival. He was also incredibly helpful with this English & pointing me where to get a Covid test for my return to the US! My room was delightful and clean and comfortable (once I figured out the thermostat)!!!
Stayed 2 nights in Jun 2021
Response from Clémentine on Jul 2, 2021
Dear Jessica, Thank you for your kind comment. All the team of the Latour Maubourg hotel thanks you and hopes to welcome you again very soon :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The DaVinci suite was so nice. It was elegantly decorated and meticulously cleaned every day. The staff was very friendly and accommodating. The breakfast was delicious and such a great value. The location was fantastic. One of the best hotels I have ever visited! I would recommend it to anyone wanting a first class hotel experience in Paris.
Stayed 4 nights in Jun 2021
Response from Clémentine on Jul 2, 2021
Dear, We are very touched by your comment and are delighted to have been able to offer you an exceptional experience. We look forward to welcoming you back soon !

6/10 Okay

Joseph

Liked: Room comfort
Good location
Hotel staff welcoming, great location however nothing like the photos and we did not get the standard of room that we paid for.
Stayed 3 nights in Dec 2019
Response from Geoffrey H. on Feb 28, 2020
Dear Mr Joseph, Thank you for having taken the time to write a review. We have renovated all the hotel in the last 3 years and the room matches with all the pictures. I can certify that you had the room type you booked, I invite you to contact us directly that we can clarify this. We are waiting to hear from you soon. Yours sincerely, Geoffrey H Assistant General Manager