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Reviews of Hotel Central Saint Germain

3 out of 5
Hotel Central Saint Germain
3 Rue Champollion, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 511 reviews" "
Rating 8 - Good. 216 out of 511 reviews" "
Rating 6 - Okay. 75 out of 511 reviews" "
Rating 4 - Poor. 17 out of 511 reviews" "
Rating 2 - Terrible. 9 out of 511 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Milagros Santos

Travelled with partner
Liked: Cleanliness, amenities
Excellent service, location and good staff.
Stayed 3 nights in Apr 2024
Response from Kelif on Apr 21, 2024
Thank you for your stay at Hotel Central.We are glad that you enjoyed your stay and the service.Best regards

10/10 Excellent

Thomas John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best feature, but the place is well maintained, clean and the staff were friendly.
Stayed 9 nights in Apr 2024
Response from Morgann on Apr 18, 2024
Hello dear client, Thank you very much for your stay and for your comment. We are glad to know you enjoyed our services and the hotel's location as well!Don't hesitate to come back, we will be happy to welcome you again. Best regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Morgann on Feb 12, 2024
Good morning.Thank you very much for your stay and for your review. Don't hesitate to come back, we will be happy to welcome you again!Best regards.

8/10 Good

Chris

Liked: Cleanliness, staff & service
A boutique hotel in an excellent location. Staff very friendly and accommodating to assist. Heating was an issue and I was given a portable heater.
Stayed 10 nights in Jan 2024
Response from Jeremy SEAN Reception on Jan 19, 2024
Thank you Chris it was a pleasure to welcome you ! We are glad you enjoyed your stay and we hope to see you again very soon.

10/10 Excellent

Militza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect.
Stayed 3 nights in Jan 2024
Response from Vaska on Jan 19, 2024
Dear Militza ,First of all, we would like to thank you for your stay. We are really happy to know that you enjoyed your stay here and the hotel's location as well Best regardsVaska

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a great location. Would definitely use it again.
Stayed 1 night in Dec 2023
Response from Morgann on Jan 4, 2024
Good morning, Thank you very much for your comment. We are glad to know that you enjoyed the hotel's location. We look forward to welcoming you again in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel anda location
Was very good. Nice place to stay, very good hotel location, with very good places nearby.
Stayed 3 nights in Dec 2023
Response from Morgann on Dec 20, 2023
Good morning, First of all, we would like to thank you for your comment. We are glad to know that you enjoyed your stay and the hotel's location as well.We are looking forward to welcoming again in the future. Best regards.

8/10 Good

Evert Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great breakfast! Heat didn’t work in room. They were kind enough to let us use a space heater. I would stay again!
Response from The Hotel Central Saint Germain team on Dec 9, 2023
Dear sirOur team joins me in thanking you for your kind compliments, we are happy that you had a good time with us and would be very pleased to welcome you again for a future stay in Paris.SincerelyThe Hotel Central Saint Germain team

4/10 Poor

Ding

Disliked: Staff & service, property conditions & facilities
Unsafe
Stayed 7 nights in Nov 2023
Response from Team Hotel Central Saint germain on Nov 19, 2023
Good morningWe are sorry that we did not live up to your expectations. Thank you for staying at our establishment

10/10 Excellent

Avegail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient,accessible to transport,it was quiet the place,the food are really good 10/10 for me the staff are friendly.definitely recommended.hoping the lady in front desk this morning she wouldn't for got to mail my pocket wifi to the mail post..thank you for your great service.
Stayed 8 nights in Oct 2023
Response from Vaska on Nov 9, 2023
Dear Avegail, Thank you for taking the time and leaving us this wonderful comment.Your package is placed at the post officeThis is a pleasure for usWe hope to welcome you againVaska

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The place was small, but satisfactory. Staff was helpful and friendly. The place was clean, but a tad noisy. Nonetheless, a good value in a good location.
Stayed 3 nights in Oct 2023
Response from al on Oct 31, 2023
Hello,We thank you for your notification.Cordialy.

8/10 Good

Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Friendly staff on front desk. As is typical, the room was small and there was no drawer or shelf space.
Stayed 6 nights in Oct 2023
Response from Vaska on Nov 1, 2023
Dear Cleveland ,We are happy to know that your stay went well and we appreciate your comment and take noteRegards

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in the middle of the Latin Quarter! Close to shopping, restaurants, and amazing Parisian landmarks. Our room was spotless and the front desk team was so kind and helpful! They also stored our luggage our checkout day which was so kind and helpful!
Stayed 1 night in Oct 2023
Response from Morgann on Oct 18, 2023
Good morning,Thank you very much for your stay at the hotel and for your comment, we really appreciate it. We are happy to know that you enjoyed your room and our services. Your satisfaction is our priority.We look forward to welcoming you again in the future. Best regards.

6/10 Okay

Cecilia

Stayed 4 nights in Oct 2023
Response from Morgann on Oct 17, 2023
Good morning, First of all, we would like to thank you for your stay at the hotel. Can you tell us more about your experience here? Best regards.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back’
Stayed 4 nights in Oct 2023
Response from Morgann on Oct 17, 2023
Good morning, Thank you very much for your comment. It makes us really happy. We look forward to welcoming you again in the future. Best regards.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from vaska on Oct 3, 2023
Dear Jordan ,Thank you for this note Best Regards

10/10 Excellent

Tania

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El hotel está en una excelente zona de Paris; zona segura, cerca del metro y paradas de bus. Las habitaciones son limpias y cómodas! Regresaría a este hotel sin duda
Stayed 3 nights in Sep 2023
Response from Prince on Sep 29, 2023
Buenos tardes, muchas gracias por tu comentario, lo apreciamos mucho. Nos alegra saber que disfrutó de la ubicación del hotel. Esperamos que usted también haya disfrutado de su habitación. Esperamos darle la bienvenida nuevamente en el futuro. Atentamente.

10/10 Excellent

Mateusz

Liked: Staff & service, amenities
Great location and clean, clean, safe and walkable to bars and cafe in Latin quarter and St Germain. Tons of public transit nearby and is on a quiet street.
Stayed 4 nights in Aug 2023
Response from Morgann on Sep 9, 2023
Good morning, Thank you ve much for your comment, we really appeciate it. We are happ to know that you enjoyed the hotel's location. We hope you enjoyed your room as well. We look forward to welcoming you again in the future. Best regards.

2/10 Terrible

Nir

Stayed 1 night in Aug 2023
Response from Morgann on Aug 24, 2023
Good morning Mr Kesary, First of all, thank you for your stay at the Hotel Central Saint Germain. However, we are surprised by your rating. We expected a higher rating from you. You booked a double standart room but we assigned you a comfort double room. We even offered you the breakfast even thought it wasn't included in your reservation. Best regards.

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations, good breakfast
Stayed 3 nights in Aug 2023
Response from Morgann on Aug 15, 2023
Good morning, Thank you very much for your stay and for your comment. We are really happy to know that you enjoyed the hotel's location and our breakfast. We look foward to welcoming you again in the future. Best regards

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are fabulous! There is a lift which was great, 24/7 reception. I was travelling alone and my room was small and dark but it was adequate for what I needed as I only really slept there. Location is excellent if you want to be in the Latin quarter. Handy to laundromat, cafes shops and metro. Value for money. Staff really are excellent!
Stayed 4 nights in Aug 2023
Response from vaska on Aug 10, 2023
Dear Kate ,First of all, we thank you for choosing our charming hotel for your stay, thank you for taking the time and leaving us this wonderful comment.It makes us very happyBest RegardsVaska

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to the metro or even bus station. Staff was so nice. They made shor we were happy with the visit or if we need anything for the room.
Stayed 13 nights in Jul 2023
Response from Morgann on Aug 8, 2023
Good morning, Thank you very much for your comment, we really appreciate it. We are really happy to know that you enjoyed the hotel's location and our services too. We look forward to welcoming you again. Best regards.

8/10 Good

Glenn, Waipa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a good area within walking distance of many places to eat and down to the river. Rooms were neat and clean and air-con very good. Breakfast choices were good too, and staff were friendly and helpful.
Stayed 3 nights in Jul 2023
Response from Vaska on Jul 26, 2023
Dear Glenn ,Thank you for taking the time and leaving us this nice comment.It makes us happy to know that you had a good stay in our hotel and that we lived up to your expectations.Best Regards vaska

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2023
Response from Morgann on Sep 5, 2023
Good morning, Thank you very much for your rating, we really appreciate it. We are happy to know that you enjoyed ou stay. We look forwad to welcoming you again in the future. Best regards.

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal position to travel in from Gare de Lyon or Charles de Gaulle great bars and restaurants nearby and easy transport.
Stayed 1 night in Jun 2023
Response from Morgann on Jul 6, 2023
Good morning, Thank you very much for staying at the hotel. We are happy to know that you really enjoyed the location.We hope to see you again at the hotel. Best regards.

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, safe and excellent room
Stayed 1 night in Jun 2023
Response from Morgann on Jun 29, 2023
Good morning, Thank you very much for your comment. We are happy to know that you enjoyed your stay at the hotel. We hope to welcome you again. Best regards

10/10 Excellent

Jolie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and lovely room.
Stayed 1 night in Jun 2023
Response from Kelif on Jun 7, 2023
thank you for staying at the central hotel and for your kind comment.we hope to see you again.

10/10 Excellent

Raymond, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 4 nights in May 2023
Response from Morgann on Jun 12, 2023
Goord morning dear customer. Thank you very much for your comment, we really appreciate it. We hope to see you again at the hotel. Best regards

8/10 Good

Rebecca

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I really like the Parisian authentic look the hotel has. However, some upgrades wouldn’t hurt. The hotel has lots of potential! The location was perfect for us with many nearby transportation and restaurant options. It can get loud at night with the theater and restaurant next door, but it’s not a deal breaker unless you’re looking for an early night sleep. Most staff are friendly but a few won’t say a word to you. Breakfast is ok, nothing fancy. Overall hotel was good for what I was looking for in Paris.
Stayed 3 nights in May 2023
Response from MM on May 30, 2023
Good morning, Thank you for your stay at the hotel Central Saint Germain. We really appreciate your comment. We understand the fact that you find it a bit noisy at night and we'll see what we can do about it because we've already changed the windows which are currently double glazed.Regarding our employees, our interactions with you are very important to us. We take your comment into consideration and hope to see you again. Best regards

10/10 Excellent

MARI JANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was off the beaten path and therefore not subject to the street noise.
Stayed 4 nights in May 2023
Response from MM on May 30, 2023
Thank you very much for your comment. Best regards

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly staff
Stayed 3 nights in Apr 2023
Response from MM on Apr 28, 2023
Thank you very much for your comment. We're glad to know that you enjoyed your stay here. Best regards

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Metro, cafe, Notre Dame, Louvre
Stayed 5 nights in Apr 2023
Response from kelif on Apr 17, 2023
Bonjour M. Gerald,Thanks for staying in Hotel Central.we are happy that you liked the location of the Hotel.best regards

10/10 Excellent

Milovan

Stayed 2 nights in Apr 2023
Response from kelif on Apr 17, 2023
Bonjour M. Milovan,Merci pour votre séjour à l’Hôtel Central, et pour votre appréciation .Cordialement

10/10 Excellent

Thomas Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a classic part of the city. Near several Metro and bus stops, very easy to navigate. Staff was super friendly and helpful. Breakfast was good too.
Stayed 5 nights in Mar 2023
Response from Kelif on Mar 21, 2023
Bonjour M.Craig,Thanks for sataying in Hotel Central and for your kind opinion.we will be happy to welcome you in Hotel Central in the future.best regards

10/10 Excellent

Jeffrey, Glendale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing some construction, but overall very convenient location and wonderful staff. We skipped breakfast on-site for one of the many nearby cafes. Room was basic, but comfortable.
Stayed 2 nights in Mar 2023
Response from Kelif on Mar 19, 2023
Bonjour M.Jeffrey,We are delighted that you enjoyed your stay at the central hotel. We thank you for your kind comment. best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Desperate need of renovation
This was my first time in Paris, and maybe, just maybe, the 150-euro room (with February rates, in the middle of the week) should be like this, but… this room needed a desperate renovation. The brown carpet with brown spots on it might have been clean, but did not look like it. Everything in the bathroom was a bit loose, with the adventurous detail having warm water in shower tap coming from left and sink tap from the right side. Everything else would have been OK, if there wasn’t that incredible terrible small of some sort of cleaning liquid and the fact that hotel personell had quite a few knowledge about English language (like everybody else in this city…) at least most of them were polite.
Stayed 3 nights in Feb 2023
Response from Morgann on Apr 12, 2023
Good morning. We are really sorry to know that you've met some problems at our hotel. We are currently undergoing some renovations in order to improve your comfort within the hotel. Thank you for your comment. Best regards.

8/10 Good

Mary-Ellen

Stayed 2 nights in Jan 2023
Response from kelif on Jan 30, 2023
Bonsoir Mme. Ellen,Toute l'équipe de l’Hôtel Central, vous remercie pour votre appréciation positive .Cordialement

10/10 Excellent

ahmet emre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , clean room , good staff and perfect breakfast
Response from Kelif on Jan 11, 2023
Bonjour M. Ahmet,Toute l’équipe de l’Hôtel Central Saint Germain vous remercie pour votre séjour à l’Hôtel et nous sommes heureux que vous avez apprécier nos services.Cordialement

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located but very noisy
Response from kelifa on Dec 12, 2022
Bonjour,Merci d'avoir séjourné à l’hôtel Central .des travaux sont en train d’être réaliser pour renforcer l’isolation du bruit extérieur ,pour le confort de nos clients.nous souhaitons vous accueillir de nouveau à l’hôtel Central.Cordialement

6/10 Okay

Verified traveller

Liked: Staff & service
Distinctly average
Great location & helpful staff but a little run down
Stayed 2 nights in Nov 2022
Response from kelif on Nov 23, 2022
we thank you for your stay at the central hotel and we are happy that you had a good stay at the hotel.Thank you for sharing your experience and we hope to welcome you back to Central SaintGermain.regards

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very well located and the area is very safe and quite . There is a lot of stores and restaurants close by . Staff was very nice at all times and speak English/ Spanish besides French. Room was spacious enough for 2 people. Only down side is that the elevator was super slow literally superrrrr slow. Overall, great experience and I will book again
Stayed 3 nights in Nov 2022
Response from kelif on Nov 23, 2022
we thank you for your stay at the central hotel and we are happy that you had a good stay at the hotel.Thank you for sharing your experience and we hope to welcome you back to Central SaintGermain.regards

6/10 Okay

Jennifer Michelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The lobby was cute. It is in an area that is walkable and easy to get to. It is not in a quiet area. We were disappointed that the hotel was so warm. The only option was to open the window and my daughter was bit by many mosquitos, and the bar across the street was very loud. We had to ask for toilet paper every day of our stay.
Stayed 3 nights in Oct 2022
Response from JAWED on Oct 29, 2022
Hello dear customers,We wanted to thank you for your review to help us improve in the future. Regarding to air conditioning and room insulation, work will be established within a few months. We will be delighted to welcome you again at the Hotel Central Saint Germain.

8/10 Good

Joseph Nathaniel, Salt Lake City

Stayed 5 nights in Aug 2022

10/10 Excellent

Arsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 6 nights in Aug 2022
Response from vaska on Aug 16, 2022
Dear Arsen , thank you for your feed back ,for your stay regards vaska

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great area, very convenient for the restaurants and bars of Montmartre.
Stayed 2 nights in Jul 2022
Response from vaska on Aug 16, 2022
Thank you for your review and your stay. Except for a small clarification, the hotel is located next to the Latin Quarter regards vaska

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the bed in our room broke twice. The waiter at the breakfast .They tried to charge me for a breakfast we didn't take. It doesn't look like they have a good way to control who eats breakfast.
Stayed 3 nights in Jul 2022
Response from Vaska on Aug 16, 2022
Dear Jorge , we thank you for staying at our hotel and we are sorry for what happened we quickly reattached the broken footboard and what concerns the breakfast it must be just a confision we are sorry again

10/10 Excellent

Alexey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, decent size room (by Paris standards 😉), helpful stuff.
Stayed 3 nights in Jul 2022
Response from vaska on Aug 16, 2022
Dear Alexey , I thank you on behalf of the whole team for your feed back we greatly appreciate regards

6/10 Okay

mahasti

Travelled with family
It was ok nothing to brag about
Stayed 3 nights in Jun 2022

10/10 Excellent

Jennifer Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. Very nice staff. Clean and adequate room. Perfect location to everywhere. Shops, stores, next door. Breakfast was pleasing enough for the convenience. We had no wants except maybe cooler room.. but in fairness’s it was good, just 100 degrees so hot. Highly recommend
Stayed 7 nights in Jun 2022
Response from Vaska on Aug 23, 2022
Dear Jennifer ,it's so kindly this lovely comment ,thank you for taking the time to share your experience.it motivates us thanks a lotlooking forward to welcoming you again

10/10 Excellent

Hagai

Stayed 1 night in Jun 2022