Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Reviews of Hotel Ambre

3 out of 5
Hotel Ambre
175 Ter Rue de Tolbiac, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 310 reviews" "
Rating 8 - Good. 146 out of 310 reviews" "
Rating 6 - Okay. 61 out of 310 reviews" "
Rating 4 - Poor. 22 out of 310 reviews" "
Rating 2 - Terrible. 13 out of 310 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Xuening

Travelled with family
Smoke smell in the room.
Stayed 3 nights in Oct 2023
Response from olivier on Nov 22, 2023
merci

4/10 Poor

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Poor condition of bathroom. No ventilation Very difficult access to toilet. Rost in shower cabinet of metallic parts.
Stayed 3 nights in Oct 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good hotel with free parking
Very good hotel with free parking in nice location. We would recommend this hotel, due to covid procedures were different to usual but the hotel managed well. Parking is very easy to use and find. Hotel is average size for Pairs given the price it’s good value for money
Stayed 1 night in Sep 2020

8/10 Good

Saray

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Brahim on Feb 14, 2020
Merci d'avoir séjourner dans notre Hotel .Et merci beaucoup pour votre Note !

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Brahim on Jan 7, 2020
Merci d'avoir séjourné dans notre établissement

8/10 Good

Tanvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent boutique hotel
Good hotel and nice location.
Stayed 1 night in Dec 2019
Response from Brahim on Dec 6, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

2/10 Terrible

Samir

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Racist and rude receptionist
The customer service absolutely disgusting. The person named Olivier who was working at the time of check in at the reception treated us really badly and called police on us.When i booked the hotel,it was stated on the confirmation letter that we have free parking,nothing was said that reservation needed.when we arrived at the hotel,person named above was extremely rude and wouldnt even offer us alternative option to park our car.We asked for hotel manager and he said i am in charge here.After an hour of arguing and waiting for police,eventually a collegue arrived and let us park our car in the garage under the hotel.We waisted so much time and it costed us so much stress and money,as we had tickets booked and we lost it all.Also havent received any apology from this person named Olivier,who was extremely rude and made us feel unwelcomed .Our children were tired after 6 hours of driving from London and waiting in a car for another hour until his colleague solved the situation. I hope no one else will have to go through this horrible experience and stress.
Stayed 1 night in Nov 2019
Response from Brahim on Nov 25, 2019
Hello , Please check your aggression during your next stay. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness
A nice location for a short visit to Paris
Excellent location, let down by the condition of the equipment and maintenance levels. Soap dispensers missing, an old tv with a remote only working a few functions, one of the two bed lamps not working, only one hand towel for two guests ...
Stayed 2 nights in Sep 2019
Response from Brahim on Sep 13, 2019
Thank you for staying in our establishment. We appreciate your comments!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Small, friendly hotel in a relatively quiet part of Paris. It was easy to get to central Paris on the metro and it took between 20-45 minutes to get where we wanted to go, depending on the destination. The free parking meant this was great value for money. We didn't pay for the breakfast but it was only 4 euros for coffee, juice and a pastry. When we went the air conditioning was broke and this wasn't fixed for the whole of the 3 nights we were there which was a shame. The staff were friendly and polite however and the room kept clean.
Stayed 3 nights in Aug 2019
Response from olivier on Sep 9, 2019
dear guest.we thank you for your comment. Unfortunately the air conditionned broke the last days of August, when it was the warmest , and no repairing company was able to fix it quickly, and believe me I tried and tried...we do apologize for this matter, independant of our control.best regards. reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from olivier on Sep 10, 2019
Cher client(e), nous vous remercions de votre apréciation, et esperont vous accueillir lors de votre prochain séjour à Paris.cordialement. la direction

8/10 Good

Rigobert

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from oliver on Aug 14, 2019
we thank you so much and hope to welcome you and your closed ones again

8/10 Good

Niamh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was amazing! The most helpful person! Our safe locked and would not open. He went out of his way to open it!! The guy on reception was nice but it was his way or no way!
Stayed 2 nights in Jul 2019
Response from Brahim on Jul 30, 2019
Hello!! Thank you for staying in our establishment. We appreciate your comments! Brahim Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from oliver on Jul 25, 2019
dear guest, we thank you for your very good note, and wish to welcome you soon.regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the subway, air conditioning and wifi worked great, kitchenette allowed us to buy some groceries and save some money on meals. Close enough to all the major attractions if you can use the subway, far more reasonable then staying downtown. Lots of unique restaurants around the hotel that are also reasonably priced.
Stayed 7 nights in Jul 2019
Response from oliver on Jul 22, 2019
Dear guest, we thank you for your good comments, and wish to wecome you for your next stay in Paris. best regards. reception clerk

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We both enjoyed our stay at this hotel. It was the most convenient hotel we thought when it came to planning our trip. The parking was also pleasing and secure. Not quite sure as to what €3.74 city tax was which was taken out of the €50 deposit I gave to park the car ? Overall the room was clean and tidy and the overnight sleep was comfortable...
Stayed 1 night in Jun 2019
Response from olivier on Jun 25, 2019
dear guest we thank you for your good comments. we do apologize for the way he city tax was taken from the deposit for the access card of the free car park. wishing to welcome you again.best regards. reception clerk

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Duvet was very stained, and after two nights out of our four we noticed it had bed bugs. We were thankfully able to get our full refund without any hassle and the front desk lady was very nice and helped us find a new hotel to stay at for our remaining two nights. But bed bugs, that’s all I can say.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
you could hear clearly from next door
The room was spacious and generally clean. The only problem is the layout of the rooms as ours was connected to another room. There was just a door separating our room and the connecting room. I could actually see if the light of the connecting room was on or not and could hear clearly everything as well. Definitely not an idea place for staying.
Stayed 1 night in Apr 2019

8/10 Good

Tami

Liked: Staff & service, room comfort
helpful staff
the stay was comfortable and staff were very helpful
Stayed 2 nights in Jan 2019
Response from reception on Jan 23, 2019
dear guest, your satisfaction is our pleasure. looking forward to welcome you again. regards .reception clerck.

10/10 Excellent

Gorodnychyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Brahim on Jan 19, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Verified traveller

Skip It
Extremely didsapointed in my choice to stay here. I do not recommend the area unless you’re directly needing to be there. For the price the hotel was a joke, breakfast is cereal only and priced heafitily, the room I paid for was half the size advertised and was an adjoining room which I was not informed of. The bed was comfortable enough but the air conditioning very faint. Overall it’s a 2 Star hotel at the very best. Do not stay here, there are hundreds of MUCH better choices, do NOT waste your money as I did. Overpriced to say the least, skip it.
Stayed 2 nights in Oct 2018

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in the 13th
I'm based out of Paris a few days a week on project work and have stayed in a good 20 hotels there recently. This place has an odd feel about it and the walls are a bit thin but the room was pleasant and came with a kitchenette area, as well as, bizarrely, a 'triple bed'. Area decent (sleepy 13th) and a few good restaurants nearby.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2018

6/10 Okay

Linh, Montreal

Disliked: Cleanliness, room comfort
Nice hotel closed to metro line 7
Hotel facility and staff are OK except the supply of toiletteries need to improve .
Stayed 14 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from expected
When we arrived on Friday (3 people), the hotel receptionist provided us a room with air conditioning broken. After 5 hours we got a fan (temperatures above 35 C- 95 F inside the room) as a temporally solution. Wi-Fi didn't work either. By the end of the day they told us that maintenance don't provide any service/reparations during the weekend "including Friday". Around 3 am after many phone calls, the hotel provided an extra room (smaller) with AC to spend the rest of the nigh until they will finally solve the problems during the morning. The deal was to keep both rooms for the night because the second room was equipped for 2 persons only. However on Saturday new staff came and locked the access to my original room. After hours of back and forward we were definitely moved to the smaller room mentioned without any kind of compensation. Kitchen wasn't fully equipped either and general conditions weren't as shown in the website pictures. At the end I pay for a 3 persons room while I receive a 2 person room, and definitely we lost a lot of time dealing with the staff because they weren't able to provide a quick or good solution. I didn't move to another hotel because is July and everything was booked.
Stayed 5 nights in Jul 2017

6/10 Okay

John, AZ

Disliked: Room comfort
Disappointed
I was quite disappointed with this hotel, even though the Expedia travelers recommend it. It was described with rooms with balcony, but instead I got room without balcony facing very, very noisy street. Matrass was uncomfortable. Facilities leaking and clogged. Internet was not working 90% of the time.
Stayed 7 nights in Jun 2017

8/10 Good

Emil, Liverpool

Liked: Cleanliness, staff & service, room comfort
Great hotel, but with a few hiccups
We stayed for three nights, the three of us, in a room on the 4th floor. This was like a small apartment, very nice, with a kitchenette and a large balcony (it is a shame that we were there in January). Overall a very good value for money, but .... Some problems were annoying. For example, the heating did not work - and, obviously, this is known to the staff, since immediately after complaining we were provided with an electric radiator. Wi-fi did not work in the room for most of the time, although it was fine down at the reception. And, as the case often is, there was not a single TV programme available in a language other than French, although numerous other TV channels appear to exist - but there was no reception (somebody forgot to pay the subscription fee, maybe?).

8/10 Good

Alex, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding and blankets were excellent - heavy quality. The heat seemed to go off after a few hours. So in the morning getting out of that bed was the most difficult thing in the world. The shower was also very nice and the facilities were nice kept and cleaned.

6/10 Okay

Viktoria

Liked: Room comfort
Nice hotel, but issues with customer care
This was a nice little hotel with small rooms. We arrived before noon and were able to check in. The rooms are quite small but have everything needed including a kitchen with stove top and fridge, microwave, pots, utensils, plates, glasses, etc. We ended up moving into a bigger corner room with a large balcony. The bed was comfortable. Bedding, etc. felt clean. Overall the room could be cleaned more thouroughly, but it was OK. The only problem with this specific room was that the whole bathroom served as the shower... there was no door or curtain around the shower corner. This resulted in having to walk in water after we showered and wanted to use the sink or toilet. The smaller room we saw had a bathtub. Customer service was a mixed experience. We could check in early which was great and we were switched into the bigger room quickly. However, we were not informed about a problem with the antenna which could only be fixed by accessing it from our balcony. We were resting on the balcony when two men walked into our room as we had not heard them knocking. This uncomfortable situation could have been easily avoided by talking to us beforehand and informing us about what was going to happen. The repair men did not speak English and we did not know why they were there, yet they proceeded getting up on the roof. The neighborhood was ok. The metro station about 5 mins walk. There is also a food store right across from the hotel.

6/10 Okay

Deborah, London

Disliked: Cleanliness, staff & service
Hotel Stay at Hotel Ambre
A pleasant hotel but the service needs improvement. Some reception staff are rude and the rooms are not adequately cleaned. The staff at all levels need training.

8/10 Good

Anh N., Orange County, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to metro, Asian resto, banks etc
Special thanks to Bekecan, Ali and Sofiel. Staff are helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for small groups of adults/family
We booked a room for 3 adults for a few days and extended. The hotel itself is clean, just a little worn from use from prior stays. The staff speak English and were very accommodating. The free wifi was plentiful when we stayed. The kitchenette was wonderful, being able to cook your own meals cut costs. I suggest you book ahead of time, rooms fill up quickly during the start of peak seasons. We had a favorable fluke as the time we stayed here, it was sunny all day in late April. The room we occupied had access to an outdoor balcony space, it was very cozy. Very affordable compared to other options in the area. It's close to metro station Tolbiac on the 7 line. All the tourist attractions are within reach with a Navigo Decourte pass, which we got. Giving access to all 1-5 metro zones.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a couple of nights whilst at a conference
Very helpful staff. Room was tiny and sheets were a little marked, but otherwise it was fine.

8/10 Good

Joffrey, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
A bit pricey, but clean and efficient.

8/10 Good

emad ghamdi, Dhahran, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel
The hotel is nice.. It is a bit far away from most attractions but next to a metro station that can take you to all locations within paris.. The room is very small but so are most of hotel rooms in Paris..

6/10 Okay

Devil, Middle East

Liked: Cleanliness, staff & service
Nice hotel, maintenance is poor
The price is a bit expensive, poor room maintenance but the most annoying is the street noise, the rooms window just don't help to much here.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good if you are on a budget
Appropriate for a few days in Paris, small as per Paris standards. Far from the shops if you are like me and is on a shopping trip

8/10 Good

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to cook!
Stayed four nights. Staff very welcoming and helpful. Booked the advertised room for one, but it could easily accommodate two. Good facilitites including a flat screen TV, although wi fi access did not work . Ther is a safe, two burner electric cooker, microwave and fridge. Large sink but little space to drain washing up. Nice quiet, small hotel with only about 6 rooms on each of four floors

10/10 Excellent

Ger, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for this price range.
This hotel is the best we have stayed in in Paris for this price range. It is easy to locate and very close to the well linked metro line 7. The rooms were a big surprise as they were spacious (for Paris) new modern yet tasteful.All the staff we encountered were polite, friendly and helpful.Tissues in the bathroom would have been a nice extra touch. If hotel maintains this standard it's a great place to stay and we have stayed in a few in Paris.

2/10 Terrible

R, london

Disliked: Staff & service, property conditions & facilities
Very bad assistance And mistake of the reception.
The room is Clean And confortable. The reception is not even able to talk in English and because of this we had to pay 100 extra euros apart of the booking wiTh Expedia. When I asked why these extra money they said that even if was a mistake of the receptionist we had to pay! I would not come back and recommend to anybody at all . Breakfast expensive compared of what they offer and we had to ask to have more food because the table was quite empty. We are very easy going travellers but it is mandatory I think have someone in the reception able to talk a language which is not just French . The position of the hotel is good just for the tube which is close but the area is not attractive. Apart of a lovely boulangerie round the corner with a very lovely staff and amazing patisserie

8/10 Good

Joey, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Surrounded my awesome Vietnamese restaurants.

8/10 Good

Lisa, Edmonton, Canada

Liked: Cleanliness, staff & service, room comfort
Highly recommended for single female travellers!
Hotel Ambre is a great little place to stay in Paris! While not directly in the centre of the city, the hotel is a 5 minute walk to the Tolbiac metro station which takes you to the Louvre in a 15 minute ride. There are cafés, a grocery store and a bakery within a 5 minute walk. The staff at the front desk are helpful, friendly and converse in English easily. My room was small, which is to be expected in Paris, with a tiny kitchenette. Although the hotel and room were starting to show wear and tear, everything was clean and modern. As a single woman travelling solo, I would highly recommend staying at Hotel Ambre! I felt safe walking through the neighbourhood during the day and early evenings (I was usually back at the hotel by 10 pm). Everything you need is close by, the staff are friendly, the hotel is clean, you really can't ask for more!

8/10 Good

Amir S, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money he wins
I found the hotel excellent by value for money. The rooms are very small but clean and new which i liked the most. The breakfest is small but enough and i had no issues at all. 200 meters from the Metro so his location is nice as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great for tourists/cheap city break.
The hotel is only a few metro stops from all the tourist attractions, has a bakers less than 2 mins walk away, and just a few blocks over there are plenty of nice restaurants. The hotel was clean, and recently decorated. Our room had a stove, fridge and microwave, so we did our own breakfasts, but the hotel will also do a breakfast for you at £10/p/p/d. The down sides: some of the decor was cheaply done - a door handle in the corridor fell off, as did the toilet roll holder; we were facing the road so you could hear the traffic (fortunately the vino aided our sleep nicely); and there wasn't a kettle. Otherwise an excellent hotel, and very good value.

10/10 Excellent

Murphy, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 minutes on tube, lovely hotel!!
Staff we're extremely helpful & friendly. They had free wifi however no computer access. The staff there allowed us to check-in online & printed our boarding passes for us for our return flight. Hotel Room (Junior Suite) was very reasonably priced & gorgeous with 2 flat screen TV's. Room was extremely clean. Staff cleaned it with fresh linen & towels daily. Did not have breakfast in the hotel however(our choice not to). Metro station was a minute walk away and took approx. 10 minutes from Tolbiac to Eiffel Tower on the tube. Surrounding area of hotel is not really a tourist area. Lovely restaurant at the top corner of the street, reasonably priced, lovely food & serves food until late. Would definitely recommend this hotel to friends.

8/10 Good

Hank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and close to Metro
Hotel Ambre is a great choice if you are in Paris to enjoy Paris and don't expect to spend a lot of time in your hotel. Hotel Ambre was recently renovated (Summer 2012). It is clean and everything works. The front desk staff speaks enough English so that even if your French isn't the best, you will still get along. It isn't in the heart of the tourist area, but the Metro is close and can take you anywhere you want to go in the city quickly. The only complaint I have is that they don't make it clear until you check out that the breakfast isn't included in the room rate! If it were not for that, I would have rated this hotel a 5 of 5 for a hotel in its price range.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
For a Parisian hotel, the room was very large; the bathroom was especially roomy. Soft towels! Very modern and clean hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for a place that reflects the soul of paris, it might not be what you are looking for. If instead you are looking for a comfortable, new, clean room, with a well functioning shower and a modern little kitchen with micro-wave, then i totally recommend it!

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Newly re-modeled hotel near Tolbiac Metro station
Hotel Ambre has been recently opened and offers reasonable accomodations without flair, but new and clean. Conveniently located near the Tolbiac metro station, the hotel offered in-room kitchen cooking burner and microwave, in addition to working desk, double bed and shower in bathroom. All furnishings are new, but simple. Complimentary wireless in room. Reception staff are courteous and helpful. Small, simple breakfast area for coffee, tea and juices.

2/10 Terrible

Van Schoor

Disliked: Cleanliness, staff & service
Not worth the money you pay. Adverts misleading.
Firstly this hotel is not worth the money you pay. The hotel adverts are misleading. There is no bar, no terrace, no kitchen thus no room service, the staff is not bilingual. The manager is never around. We asked to see the manager from the start of our stay but we have not seen the manager once. Only positive thing about the hotel is that it's rooms are modern and it is close to a metro.