Title: HIGHSTAY - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli Apartment with kitchen, steps from Rue de Rivoli ![Victoria I | Living area](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/fa9c2a63.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/f02915f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Victoria I | Living area](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/d2e3df8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Victoria II](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/e3455653.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Victoria II | View from room](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/e08f8484.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Notre-Dame and Louvre Museum, HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli has plenty to offer. Stay connected with free in-room WiFi. 9.4 Exceptional ## Popular amenities - Kitchen - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=46176024&PinnedHotelID=46176024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Victoria I | Living area](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/d2e3df8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Victoria I ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Victoria II](https://images.trvl-media.com/lodging/47000000/46180000/46176100/46176024/e3455653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Victoria II ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 700 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/2000000/1110000/1103000/1102912/ec11e0aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Disney Newport Bay Club Coupvray - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,004 reviews CA $494 CA $571 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Paris-Hotels-Disneys-Newport-Bay-Club.h1102912.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=179898&destination=Paris (and vicinity)&destType=MARKET&latLong=48.853564,2.348095&searchId=3782a777-5171-43e7-bab7-5a5e5c8eb397&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4100/4096/ee57f850.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aparthotel Adagio Paris Centre Tour Eiffel 15th Arrondissement - Pool - Kitchen - Pet-friendly - Free WiFi 8.4 Very good 569 reviews CA $251 CA $304 total includes taxes & fees Oct 30 - 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Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 1,002 reviews CA $294 CA $374 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Paris-Hotels-Marriott-Village-DIle-De-France.h913186.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=179898&destination=Paris (and vicinity)&destType=MARKET&latLong=48.853564,2.348095&searchId=3782a777-5171-43e7-bab7-5a5e5c8eb397&top_cur=CAD) Ad ![Studio, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/590000/582400/582310/d91f6451.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aparthotel Adagio Paris Haussmann 8th Arrondissement - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 413 reviews CA $269 CA $324 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Paris-Hotels-Aparthotel-Adagio-Paris-Haussmann.h582310.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=179898&destination=Paris (and vicinity)&destType=MARKET&latLong=48.853564,2.348095&searchId=3782a777-5171-43e7-bab7-5a5e5c8eb397&top_cur=CAD) Ad ![Premium bedding, desk, blackout drapes, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/699500/699467/ac908348_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Paris Défense Courbevoie Cœur de Ville - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-HighStay-Victoria-Serviced-Apartments.h46176024.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FParis-Hotels-HighStay-Victoria-Serviced-Apartments.h46176024.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.85821%2C2.34654&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w_Ig8Pv0F9OxYC31WTfPbKKOxB4=) 18 avenue Victoria, Paris, 75001 #### What's nearby - Rue de Rivoli - 1 min walk - 0.0 km - Notre-Dame - 9 min walk - 0.8 km - Louvre Museum - 10 min walk - 0.9 km - Palais Garnier - 4 min drive - 1.8 km - Luxembourg Gardens - 5 min drive - 2.0 km #### Getting around - Chatelet Station - 1 min walk - Châtelet-Les Halles Station - 6 min walk - Paris Orly Airport (ORY) - 26 min drive #### Restaurants - ‪Café Benjamin - ‬2 min walk - ‪Motors Coffee - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪McDonald's - ‬2 min walk - ‪Le Sarah Bernhardt - ‬2 min walk ## About this property ### HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli Apartment with kitchen, steps from Rue de Rivoli Concierge services and tour/ticket assistance are available at this smoke-free aparthotel. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like an all-in-one washing machine and dryer and a sofa bed, while a Smart TV with cable channels and Netflix provide a bit of entertainment. Guest accommodations at this aparthotel offer all-in-one washer/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds and dining tables. Beds feature pillowtop mattresses. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 23-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested. ## Similar properties ![Signature Studio](https://images.trvl-media.com/lodging/104000000/103480000/103479400/103479355/293a5a14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Quartier Libre Marais Paris City Center - Free WiFi - Air conditioning - 24/7 front desk - Kitchen 9.6 Exceptional 334 reviews CA $279 CA $464 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=103479355&PinnedHotelID=103479355&HadPinnedHotel=true®ionId=-1&adults=2) ![Saint Martin II | Living area](https://images.trvl-media.com/lodging/95000000/94790000/94789000/94788954/9251c0d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HIGHSTAY - Luxury Serviced Apartments - Centre Pompidou Museum Paris City Center - Kitchen - Free WiFi - Air conditioning - Fireplace 10 Exceptional 13 reviews CA $888 CA $985 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=94788954&PinnedHotelID=94788954&HadPinnedHotel=true®ionId=-1&adults=2) ![1-BR Deluxe Apartment with View | Private kitchen](https://images.trvl-media.com/lodging/71000000/70420000/70411800/70411795/d5e6eccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My Maison In Paris - 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Kitchen - Free WiFi - Air conditioning - Babysitting 9.4 Exceptional 3 reviews CA $753 CA $836 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=44573496&PinnedHotelID=44573496&HadPinnedHotel=true®ionId=-1&adults=2) ![Saint Honoré V | View from room](https://images.trvl-media.com/lodging/33000000/32880000/32876700/32876628/69511c00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HIGHSTAY - Luxury Serviced Apartments - Place Vendôme Paris City Center - Kitchen - Free WiFi - Air conditioning - Babysitting 9.2 Wonderful 21 reviews CA $753 CA $836 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=32876628&PinnedHotelID=32876628&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/526700/526631/8676064d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Clef Louvre Paris by The Crest Collection Paris City Center - 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Invalides 7th Arrondissement - Kitchen - Free WiFi - Air conditioning - Gym 9.6 Exceptional 427 reviews CA $413 CA $463 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=71442828&PinnedHotelID=71442828&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Baby bath - Babysitting (surcharge) - Free crib - High chair - Travel crib ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Freezer - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillowtop mattress - Sofa bed ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate dining area - Separate sitting area ### Entertainment - 23-inch smart TV with cable channels - Books - Netflix - Streaming services ### Laundry - All-in-one washer/dryer - Laundry detergent ### Work spaces - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Hardwood flooring in room - No elevator - Smoking not allowed ### Services and conveniences - Blackout drapes - Concierge services - Free bottled water - Housekeeping (daily) - Iron/ironing board - Safe - Tour and ticket assistance ### Location highlights - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - At least 80% lighting from LEDs - Double-glazed windows - Eco-friendly cleaning products used - Individual decor - Individual furnishings - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Guests are recommended to download the property's OPERTO mobile app before check-in This property enforces quiet hours from 9:00 PM to 8:00 AM ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.60 per person, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property is professionally cleaned Property Registration Number 7510104273008, 7510104273602 ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as HighStay Victoria Serviced Apartments HIGHSTAY Luxury Serviced Apartments Louvre Rivoli Area HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli Paris HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli Aparthotel ## Frequently asked questions ### Is HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli on Nov 2, 2025 start from CA $698.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Paris-Hotels-HighStay-Victoria-Serviced-Apartments.h46176024.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli? > This property doesn't offer parking. ### What time is check-in at HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli? > Check-out is at 11:00 AM. Late check-out is available for a fee. ### Where is HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli located? > Located in Paris City Center, this aparthotel is within a 10-minute walk of Rue de Rivoli and Notre-Dame. Louvre Museum and Palais Royal are also within 15 minutes. Chatelet Station is only a 2-minute walk and Pont Neuf Station is 4 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HIGHSTAY - Luxury Serviced Apartments - Louvre-Rivoli Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 9.8/10 Cleanliness ### 10/10 Staff & service ### 9.6/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Elizabeth Aug 26, 2025 Liked: Cleanliness, property conditions & facilities, communication Everything was perfect Specially the location Walkable to a lot of popular places Communication an service with the host was excellent This is a beautiful apartment ##### Elizabeth Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Stephanie May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Would stay again - great location steps from central metro line and river. Comfortable beds (even pullout sofa) and well equipped with good coffee, tea, shampoo. Only quirky thing didn’t realize booking is two bathrooms in the bedrooms are shower/sink only…there is only one toilet in separate room by front door/kitchen. ##### Stephanie Stayed 4 nights in May 2025 ### 10/10 Excellent #### Vanessa Mar 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great apartment. Would definitely stay there again. I’ve already recommended it to multiple friends. ##### Vanessa Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Erinda Mar 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved everything about this apartment. Spacious beautiful and surrounded by everything. Loved the vibe of the apartment and the neighborhood. The only thing we didn’t like was the restroom super tiny and inconvenient for a party of 5. Showers were spacious and water pressure was so good. Would definitely be back. ##### Erinda Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Katrina Jun 30, 2025 Liked: Cleanliness, room comfort, communication #### Great apartment and responsive staff Our stay was great! The place was just as advertised and communication was easy. I had requested a toddler cot on arrival and it was there set up in our room. There was also water, juice, and champagne which was a nice touch. The beds were very comfortable and the apartment felt very clean. It was great to have a dishwasher and washer/dryer. The washer/dryer was a little confusing because I hadn’t used an all in one unit before but the office was very responsive to messages and they helped me figure it out. Location was perfect. You are truly in the center of Paris and very walkable. The apartment faces towards an alley street as opposed to a major road so it was fairly quiet for being in the city. Our stay was great and I would definitely consider HighStay again if we return to Paris. ##### Katrina Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Alicia May 27, 2024 Liked: Cleanliness, property conditions & facilities, communication Very nice apartment, super comfortable, bed and pillow are very good . Nice location Super recommended!!! Thank you ##### Alicia Stayed 3 nights in May 2024 ### 8/10 Good #### Mike Mar 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities An issue with no functioning electrical outlets for 2 of our 3 days there was inconvenient and frustrating. We knew a breaker or breakers had been tripped but couldn’t find the panel. It took two days for a technician to come and reset it. Given the rate/night, I expected a faster response. Without our battery packs, we would’ve had no cell phones to use in the city for GPS and uber rides. ##### Mike Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### JOSE Nov 24, 2024 Liked: Cleanliness, property conditions & facilities, communication I wasnt aware i should make a deposit. ##### JOSE Stayed 6 nights in Nov 2024 ### 8/10 Good #### Keith Nov 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication We difficulty with app for deposit and reservation personnel was not helpful. Unable to contact anyone after hours regarding hot water heater issue and could not take a shower. ##### Keith Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Elaine Jun 5, 2024 Liked: Cleanliness, room comfort, communication #### Beautiful and comfortable apartment! This apartment was the first stop of our trip. It has secure access, a host met us at the apartment and showed us around. He was very informative and the company answered all our questions right away. The sleep sofa was perfect for our boys ages 9 and 10. The master bedroom had a king size bed. The bathroom was split. toilet in the main area and stand up shower and sink in the master bedroom. The place was very quiet as well, close to the metro and lovely coffee shops. We will definitely go back! ##### Elaine Stayed 2 nights in May 2024 ### 8/10 Good #### NADIA Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is spacious for Paris standard, secured, convenient to public transport and shops/restaurants however the check in process needs to be improved. We arrived to find out that the mailbox code did not work. We had to call and turned out that the code they gave us in the email is incorrect. The door's code, they also didn't mention that you supposed to press # after all those numbers. We tried many times without it till I remember at home we often use # at the end and it worked. Then we had issue with hot water on day 3. It happens to be on the weekend so maintenance guy is off. We called customer service and he happened to have a cheat sheet handy so he guided us step by step. Someone turned off the tank's faucet! Like how? And who did it? We still couldn't figure out to this day how this happened. This is a small water heater tank that if you have 3 people showering back to back, you lose hot water and have to wait 30 mins or so to bring it back. Anyway since that incident we paid attention to it daily when we return from our activities. Lastly, one of the neighbor downstairs yelled at us when we were about to get out from the building accusing us for having kids running around all night disturbing her, which is not true. I was pretty offended when she pointing fingers to my kids and screaming. This is the kicker, my kids are in high school! Do you know what they do in the evening? On their phones! Not running around. So beware parents with young kiddos. ##### NADIA Stayed 4 nights in May 2025 ### 10/10 Excellent #### Susanne Sep 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Super accommodatie op top plek in Parijs. Schoon, hele goede dagelijkse service, prettige communicatie ##### Susanne Stayed 5 nights in Sep 2025 ### 6/10 Okay #### DOLORES Apr 11, 2025 Liked: Cleanliness ##### DOLORES Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Robert Nov 24, 2024 Liked: Cleanliness, communication ##### Robert Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Hefence Chanks Oct 31, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Hefence Chanks Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Paul Jul 31, 2024 ##### Paul Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Anthony Jul 2, 2024 Liked: Cleanliness, property conditions & facilities, communication ##### Anthony Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Elaine May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Maravilhoso! 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