Lobby sitting area

Reviews of Hôtel Veryste & Spa

4 out of 5
Hôtel Veryste & Spa
5 rue Riboutté, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 69 reviews" "
Rating 8 - Good. 27 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 4 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel Marie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel was small and quaint but the room was a great size! We were a 4 min walk to one of the main metro stations so easy to get around. Lots of cute spots to eat/drink close by too.
Stayed 2 nights in Mar 2024

4/10 Poor

Gaëlle

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs some TLC: towels frayed, curtains tracks only partially hooked to ceiling, repairs done to plaster but left ... Also a first for me, they did not clean the room during my stay!! Staff was friendly enough but did not seem to care much. Did not even bother to ask about my stay...
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I’ve stayed at a few places this year in Paris and I will say for this price range, the room exceeded my expectations. I like the room a lot and layout. They made use of the size of room with amenities you hope to have in your hotel. The only issue I had is they couldn’t take Amex for room deposit and there is only 1 elevator and the cleaning staff uses it too and it really can’t fit more than 2 people at a time and only can fit 1 person with a suitcase. So there could be a wait.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2023

8/10 Good

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Paris
Lovely hotel in the great location. Clean and spacious room, comfortable bed and nice linens.Plenty of storage space, nespresso machine and coffee pods are a nice touch. However “complimentary water bottle” was a bottle that could of been refilled at the sink, I would suggest a sealed bottle or nothing at all .Small bathroom but with plenty of storage room and nice shower. Front desk friendly. One night it was raining and I saw a bunch of umbrellas that in most hotels are for complementary use. I asked if I can use it and mngr asked for 15EU deposit, even though 200EU was taken upon check in.That left a sour taste for me personally. Overall a beautiful property in a perfect location.
Stayed 3 nights in Oct 2023
Response from Nour on Dec 1, 2023
Dear Mila,Thank you for your feedback. We're glad you enjoyed our hotel's location, clean rooms, and friendly staff. We appreciate your suggestions about the water bottle and umbrella policy, and we'll review them for improvement. We hope to welcome you back for an even better experience.Warm regards,Nour

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
very nice hotel, nice stuff and location perfect for a few days vacay
Stayed 4 nights in Sep 2023

8/10 Good

Krisli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Asur

Stayed 1 night in Aug 2023

2/10 Terrible

Andre Augusto, Santa Clara

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Dimitris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Veryste hotel. The overall experience was good. The staff was friendly and smiling. The room was as presented, new and comfortable. Regarding cleanliness, I would have expected more from a 4-star hotel. Breakfast was nice and had a variety of items. The only thing that didn't leave a good impression was that while we were still eating, they cleared away the breakfast as the allotted time had passed. They could have asked us if we needed anything else... Overall, the impression is positive, and I would definitely visit again.
Stayed 2 nights in May 2023
Response from Ferhat on May 15, 2023
Thank you for having enjoyed your stay in general and for sharing your experience.We are aware that cleanliness is an indisputable element, we have put marble in the room, and this material is very delicate and the stains give the impression that it is not clean, this is not the case, because we clean effectively, but stains and oreolae remain because the marble absorbs.Regarding breakfast, in fact, we have a very wide range, from 7 a.m. to 10:30 a.m., and the breakfast staff must clear them on time.Looking forward to seeing you again soon at Hôtel Veryste.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, lovely rooms, excellent location
Stayed 2 nights in Apr 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot. I loved the area. Very affordable and convenient accommodation. Would highly reccomend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Allie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great customer service really nice hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Tijani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was amazing and very friendly staffs
Stayed 2 nights in Jan 2023

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2022

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff seemed flustered constantly. Wasn’t that busy. Rooms extremely small
Stayed 5 nights in Sep 2022
Response from Fairouz on Sep 25, 2022
Dear Julian, Thank you for being considerate We have had new staff members this week, it's clear that it may show some flustration in the airWe are trying our best to please all our customersBest

10/10 Excellent

Sidney

Stayed 2 nights in Aug 2022

10/10 Excellent

Waseem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel at short notice, due to me leaving another hotel earlier than planned on hygiene grounds. I had a room with a private terrace, which was nothing short of awesome. This hotel is all round excellent; brilliant staff and really good facilities. The location is ideal and close to transport links. I am booked to return next week and am very much looking forward to it.
Stayed 1 night in Aug 2022
Response from Fairouz on Aug 9, 2022
Dear Waseem, Thank you very much for this lovely review It's our pleasure to satisfy our customers We continually strive to serve you better and ensure we meet your expectations.

10/10 Excellent

Silvia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Fairouz on Jul 28, 2022
Hello, Thank you very much for this review We are very pleased that you were satisfied during your stay. Hoping to see you again very soon! Best Regards

6/10 Okay

Shane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our room was clean and the style was sleek and comfortable. The staff was very friendly and nice. Cons: They say the offer an airport shuttle for $47 Euros which is one of the reasons we chose them. However, when we requested the shuttle they day before they said no problem and the morning of our departure they had a cab on the way! We did NOT want to take a cab. On the cab ride there the driver decided to stop in a long line of cars at a gas station only 5 min away from the airport! We spent 20 min with the cab getting gas and I can't tell you how stressful this was when we needed to get checked in for our international flight! Normally this wouldn't be the fault of the hotel but their their the ones that put us in that stressful position and as they didn't provide what they advertise. Also, the cab ride cost us $70 euros not the $47 advertised. One other small issue is they advertise in your room a beautiful looking charcuterie board but the first time we ordered it, it was easily half the size of the image. Not a huge deal and was ok with it... our 3rd night we decided to get it again and it was less than a quarter the size of the advertised image and less than half what we received the first time! We would of complained but I'm never going to complain to people handling my food... In short, nice place and staff, just beware the amenities aren't consistent or as advertised. :/
Stayed 4 nights in Jun 2022
Response from Ferhat on Jun 29, 2022
Dear Shane, We are sincerely sorry for what happened to you and we thank you for reporting it, we will contact the taxi company that took you to the airport because it is not normal to charge so much, the rates are regulated by the city of Paris (60 € CDG and 47 € Orly) For your attention, a Taxi is faster than a Shuttle which picks up clients in other Hotels, and this service is different and we advise it when clients have a late flight. Now, regarding the charcuterie platter, we sell it every day and we don't have any bad feedback about it, but if you had taken a picture or if you had come to report it immediately, we could have explained it to you. We use seasonal products, we have enough fresh products to fill the plates, there are even customers who don't finish the plate because it is too full. There is nothing to complain about, on the contrary, we are here to satisfy you completely. Reception

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice rooms with great showers.
Stayed 5 nights in May 2022
Response from Ferhat on Jun 29, 2022
Dear Stephanie, Thank you for your feedback on your experience. We look forward to seeing you again at Hotel Veryste.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Definitely European sized rooms; smaller. But, they were wonderful. The location was fantastic for proximity to restaurants and historic locations in Paris. Made it easier since my trip was for business to still enjoy French cuisine. Definitely would stay there again.
Stayed 2 nights in May 2022
Response from Ferhat on Jun 29, 2022
Dear clients; It is always a pleasure to read feedback and we are delighted to have met your expectations. We will continue to offer you the best. See you soon for a new getaway.

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel. Our king room was on the 6th floor so no views, but not many of these hotels have views. Room kept immaculate and clean every day. Adequate space and storage for a short break. Bathroom very spacious with good amenities. Good air conditioning. Lots of road noise but it’s a busy city! We didn’t have breakfast so can’t comment.
Stayed 6 nights in May 2022
Response from Ferhat on May 16, 2022
Dear Carol, Thank you for sharing your experience and we are glad you enjoyed your stay. We hope to see you again for another getaway. See you soon.

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel did not look like the pictures I saw that inspired me to book. Although very cute, the room was so small, sheets were so scratchy, and the place was far from everything you may need. For the amount of cabs I needed, I could’ve gotten a better hotel!
Stayed 1 night in Apr 2022
Response from Ferhat on May 16, 2022
Dear Erika, Dear , Thank you for taking the time to comment on your stay, and we are surprised because the details and the surface of the room are well indicated on the booking sites in order to avoid unpleasant surprises, we are located near 3 metro lines, and a 10-minute walk from the Gare du Nord and the Opera district and the department stores, also line 7 Direct to the Louvre and the Latin Quarter, line 9 direct to the Eiffel Tower and the Champs Elysées. We are convinced to see you again soon at Hôtel Veryste for a better experience.

8/10 Good

Kristina

Stayed 4 nights in Apr 2022

6/10 Okay

Alexander

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay
I stayed in the larger queen size room. It was very spacious compared to other hotels in Paris. You can hear your neighbors but I think that’s true of any place you stay. The cleaning person came into the room twice even tho I had the “do not disturb” card on the door which was a little odd. Overall would stay again.
Stayed 7 nights in Nov 2021
Response from Ferhat on Nov 17, 2021
Dear customer; Thank you for sharing your experience and enjoying your stay. The room staff pay great attention to the rooms, they had to enter just for general control and in principle they don't touch anything if you don't disturb. See you soon for a new getaway.

8/10 Good

Leonard

Stayed 2 nights in Oct 2021
Response from Ferhat on Nov 23, 2021
Cher Leonard; Merci d'avoir partagé votre experience et au plaisir pour une autre escapade Parisienne.

6/10 Okay

ANATOLIY

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Definitely not 4 star hotel
Stayed 4 nights in Oct 2021
Response from Front Desk on Oct 12, 2021
Dear Anatoliy; We do not understand your opinion, if possible to have clarifications and arguments. Thank you

8/10 Good

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, location, breakfast
Stayed 3 nights in Sep 2021
Response from Ferhat on Oct 2, 2021
Dear Samira, Thank you for sharing your experience and enjoying your stay. See you soon for a new Parisian adventure.

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Ferhat on Dec 14, 2021
Dear Betttina, Thank you for enjoying your stay and for giving the maximum score. Know that we do everything in our power to continue to always offer you the best.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God hotel but door problem
Hotel has changed names but this is displayed on the door and windows to alert you if you are eagle eyed enough. Check in felt slow but was ok. We did arrive at 2230. Room very nice. Our only problem was our door did not lock properly without knowing a trick that we had to have the receptionist show us after an awkward chat because of language barriers. So all sorted but returning both days after being out our door was unlocked with our valuables and passports thankfully still in the room. I think the cleaners were unaware of the door trick either. This said we will return but I think the door needs sorting or cleaners informed. This could have resulted in a trip to the British consulate if our passports had disappeared. Not saying anything about the staff but just thinking of other guests coming into our room. Our room was 202.
Stayed 3 nights in Feb 2020
Response from Ferhat on Jul 13, 2020
Dear Customer; We thank you for your visit and your comment is very interesting. Indeed, room 202 had a door closing problem, but the problem has been resolved since, now it closes normally. The hotel is under video surveillance; even on the floors. We hope to see you soon. Greetings.

10/10 Excellent

Margaux

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Alex

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel with what looks like newly renivated rooms. Good location in Paris. Small elevator and no Bar.
Stayed 3 nights in Aug 2023

10/10 Excellent

Laureano

Stayed 1 night in Jul 2023

8/10 Good

Jorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

4/10 Poor

heng sie

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Romain

Stayed 1 night in Jun 2023

8/10 Good

Bilge

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2023

8/10 Good

Julie

Stayed 3 nights in May 2023

8/10 Good

Christelle

Liked: Staff & service, property conditions & facilities, room comfort
Petite chambre très bien pour une nuit
Photos identiques à la description. Petite chambre mais très bien agencée. Literie correcte et produits d'accueil. Hôtel situé à 10 min de la gare du nord et 20 à pieds de Châtelet les Halles. À proximité de la rue du fbg poissonnière et du grand rex, ideal pour les restaurants et les bars. On sent un peu les vibrations du métro.
Stayed 1 night in Apr 2023

8/10 Good

novabell spa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel cozy e carino, ma un pò caro
Camere carine, arredate con gusto ma con segni di invecchiamento precoce, tavolini in metallo con macchie per esempio. Bagno microscopico, ma servizio caffè/the dispo, apprezzato. Per fortuna ero al 1° piano, perchè l'ascensore è stato rotto tutta la settimana!
Stayed 3 nights in Apr 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour, très bel hôtel !
Stayed 2 nights in Mar 2023

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling at home
Stayed 2 nights in Mar 2023

10/10 Excellent

Amine

Stayed 1 night in Feb 2023

6/10 Okay

Alice

Stayed 2 nights in Oct 2022

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, buen desayuno aunque un poco caro. Cuartos limpios y buena atención del front desk aunque falta comunicación entre ellos.
Stayed 2 nights in Jul 2022
Response from Fairouz on Aug 9, 2022
Dear Oscar, Muchísimas gracias for this lovely review It's our pleasure to satisfy our customers We continually strive to serve you better and ensure we meet your expectations.

10/10 Excellent

Svend-Erik

Stayed 2 nights in Jul 2022
Response from Fairouz on Jul 28, 2022
Hello, We are very pleased that you were satisfied during your stay. Hoping to see you again very soon! Best Regards