Studio | Private kitchenette

Reviews of Citadines Montparnasse Paris

3 out of 5
Citadines Montparnasse Paris
67 Avenue Du Maine, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 828 reviews" "
Rating 8 - Good. 398 out of 828 reviews" "
Rating 6 - Okay. 120 out of 828 reviews" "
Rating 4 - Poor. 25 out of 828 reviews" "
Rating 2 - Terrible. 21 out of 828 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie Ledesma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are exceptionally knowledgeable, helpful and resourceful. The location is the best I think in Paris!
Stayed 14 nights in Feb 2024
Response from Sébastien on Mar 13, 2024
Dear Melanie Ledesma,Thank you for sharing your feedback after your stay with us.I'm happy to read that we have met your expectation with our location and staff competencies. They will for sure happy to read your comment too !Looking forward to welcome you again in Paris.Best regards,

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Warm and mostly welcoming staff.
Stayed 28 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Lovely and friendly front desk staff.id stay here again
Stayed 28 nights in Jan 2024
Response from Alison - The front desk on Feb 16, 2024
Dear Theresa, Thank you for your feedback following your stay at Citadines Montparnasse. We are glad that you appreciated the staff at the front desk. We will happily welcome you again when you come back!Kind regards,

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was situated very close to Montparnasse station and also shopping facilities.
Stayed 10 nights in Oct 2023

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment hotel gives flexibility
Stayed 3 nights in Sep 2023
Response from Alison, The front desk on Oct 11, 2023
Dear Julia, Thank you for your review. We are glad that you enjoyed your stay at Citadines Montparnasse and we hope to welcome you again next time. Kind regards,

8/10 Good

Henry

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Alison, The front desk on Oct 2, 2023
Dear Henry, Thank you for your rating about your stay at Citadines Montparnasse. We hope to see you again.Best regards,

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
The kitchen in the studio unit comes with the loss of space everywhere else in the room. It’s VERY tight. The location across from the train station is highly convenient. It’s also very busy. The busyness drops off about three blocks east of the hotel; areas south of hotel are a nice walk,too.
Stayed 6 nights in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness
Not much. Very little space on every way you look. Expensive for its condition.
Stayed 17 nights in Aug 2023
Response from The front desk on Sep 14, 2023
Dear Michael, thank you for your comment and review following your stay. If you wish to come back, if available we have a 1 bedroom apartment which is 40sqm which would suit you better. We hope to welcome you again. Kind regards

10/10 Excellent

Laura

Stayed 4 nights in Aug 2023
Response from The front desk on Sep 14, 2023
Dear Laura, thank you for sharing your rating following your stay at Citadines Montparnasse. We hope to welcome you again. Kind regards,

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2023
Response from Alison, The front desk on Aug 22, 2023
Dear Rachel, Thank you for your rating following your stay at Citadines Montparnasse Paris.We hope we will welcome you again.Best regards,

8/10 Good

Lianne-Emma

Liked: Cleanliness, property conditions & facilities
This is a fine place to stay in Paris. Steps from the Gare Montparnasse which just gives you easy access to the whole city. It is in a nice neighbourhood, lots of shopping and food options. And while far enough away from the bustle it still has a great vibe. The rooms are SMALL but functional and clean and the kitchenette is super handy. Staff is friendly and helpful!
Stayed 4 nights in Jul 2023
Response from Alison, The front desk on Aug 11, 2023
Dear Lianne-Emma, thank you for sharing your comment and rating following your stay at Citadines Montparnasse Paris. We are glad that you enjoyed your visit, especially our location, our facilities and the service from our staff. We hope to welcome you again, the next time you come to Paris. Kind regards,

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Alison, The front desk on Jul 27, 2023
Dear Elizabeth, Many thanks for your rating about Citadines Montparnasse. We hope you will come back soon.Best regards,

8/10 Good

Roxanne

Stayed 1 night in Jul 2023
Response from Alison, The front desk on Jul 31, 2023
Dear Roxanne, thank you for your rating about Citadines Montparnasse. We hope to welcome you again. Best regards,

8/10 Good

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in May 2023
Response from Alison, La réception on Jun 6, 2023
Chère Sophie, nous vous remercions pour avoir partagé votre note concernant votre séjour à Citadines Montparnasse Paris. Nous espérons pouvoir vous accueillir de nouveau. Cordialement,

10/10 Excellent

Ioanna

Stayed 3 nights in May 2023
Response from Alison, La réception on Jun 6, 2023
Chère Ioanna, nous vous remercions infiniment pour votre retour et vos notes suite à votre séjour à Citadines Montparnasse. Au plaisir de vous accueillir une nouvelle fois. Cordialement,

6/10 Okay

amid, vancouver

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Alison, La réception on May 18, 2023
Cher Amid, nous vous remercions pour vos notes suite à votre séjour à Citadines Montparnasse. Nous espérons pouvoir vous accueillir de nouveau. Cordialement,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Close to the metro station. In fact, there’s one right outside the hotel. Lots of eatery option in and around the area. Laundromat is available at basement but need app or an account to pay/use it. Free hot beverage but have to bring your own mugs from the room, so hot chocolate and coffee each morn & evening was a bonus.
Stayed 4 nights in Mar 2023
Response from Alison, The front desk on Apr 10, 2023
Dear guest, Thank you for your review and rating following your stay at Citadines Montparnasse. We are glad that you appreciated our location and our services such as the laundromat and the free hot beverage. It would be a pleasure to welcome you again next time you come to Paris. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Alison, The front office on Dec 20, 2022
Dear guest, Thank you for your positive rating following your stay at our hotel Citadines Montparnasse.We hope to be able to welcome you again very soon.Best regards,

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice.
Stayed 4 nights in Oct 2022
Response from Nikoleta, Chef de réception on Nov 2, 2022
Thank you for your feedback.

8/10 Good

Edward, West Kelowna

Travelled with partner
Modernized and very clean. Super comfortable beds. It's on a very busy street so can be noisy but the good windows blocked the noise. Airconditioning works well. Across street from Montparnasse train and metro complex
Stayed 1 night in Sep 2022
Response from Nikoleta, Chef de réception on Sep 19, 2022
Hello and thank your for your ffedback.

8/10 Good

Thomas, Rome

Stayed 4 nights in Jul 2022
Response from Nikoleta, Chef de réception on Nov 23, 2022
We thank you for your feedback.

10/10 Excellent

Gerardus

Liked: Cleanliness, room comfort
Lovely place to stay. Would definitely stay here again.
Stayed 3 nights in Mar 2022
Response from Nikoleta, Chef de réception on Jun 27, 2022
Merci pour votre retour.

8/10 Good

Grace

Stayed 1 night in Apr 2022
Response from Nikoleta, Chef de réception on May 16, 2022
We thank you for your feedback.

10/10 Excellent

Christina Ma.

Travelled with group
Liked: Cleanliness, room comfort
Great Hotel and service
Location is very strategic, near the taxi stand, metro, boulangerie, Montparnasse tower and laboratory for PCR testing. However, since its also located near bars and restos, expect to hear loud noises till 2am. The hotel staff are very courteous, accommodating and delightful but the amazing ladies are wonderful, Ms.Divine and the other young woman ( I am so sorry, I forgot her name. They are very kind, helpful and made everything easy for my stay. Thank you.
Stayed 3 nights in Mar 2022
Response from Divine on Apr 29, 2022
Dear Christina, Thank you so much for your review and overview of your stay. Antoinette and I and the rest of our team were absolutely delighted to have you with us during your stay in Paris. We hope to see you again soon. Warmest regards, Divine, Front Desk.

2/10 Terrible

Mel

Stayed 1 night in Feb 2022
Response from Nikoleta, Chef de réception on Feb 22, 2022
We thank you for your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Bon séjour
Bon séjour sur place. Hotel propre, chambre agréable.
Stayed 3 nights in Sep 2020
Response from Audrey A on Oct 1, 2020
Bonjour, Nous vous remercions vivement pour votre commentaire. L'hygiène est notre priorité au quotidien, ainsi que la satisfaction de nos clients. Nous espérons vous recevoir à nouveau prochainement. Bien cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Front office on Mar 17, 2020
We thank you for feedback. We hope to have the opportunity to welcoming you again soon. Kindest regards

8/10 Good

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Fabio on Feb 3, 2020
Thanks for your feedback .

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
No grievances with this hotel during the Greve
Nice hotel very close to the Montparnasse train and metro stations. The room was small but clean and comfortable. And it was easy walking distance to many restaurants, cafes and bars. The only thing that marred my visit was a fire in the late evening. Another guest may have been cooking something and the floor filled with smoke and the alarm went off. We had to wait outside until the fire department came in and gave the okay. But it was freezing cold outside and I had no winter coat on. Other than that I thought this was a good low cost option in Paris and would stay here again. The staff were friendly and smiled while I stumbled through my horrible French.
Stayed 9 nights in Dec 2019
Response from Audrey A. on Feb 26, 2020
Dear Charles, We want to thank you for your stay and your feedback. It is always a pleasure to see that our guest are satisfied. Be sure that your nice words will be shared with all the team. We hope to welcome you again for your next trip to Paris. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Fabio on Dec 12, 2019
Thanks for your feedback

8/10 Good

Marilina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Nikoleta on Dec 2, 2019
Dear guest, we thank you for your feedback. We hope to have the opportunity to welcoming you again soon in Citadines Maine Montparnasse in Paris. Kindest regards,

10/10 Excellent

GeorgesSaade, Lebanon

Business traveller
Liked: Cleanliness
I spent 2 days in the maine hotel and it was a pleasant stay. I was in the studio and the room is spacious, better than lots of nearby hotels. Short stay or longer stay it, either alone or with family, I recommend.
Stayed 1 night in Nov 2019
Response from Fabio on Nov 29, 2019
Dear customer , Thank you very much for sharing your feedback. We are glad to know that you enjoyed your stay with us. Kind regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the apartment concept good, ggoo
Stayed 7 nights in Oct 2019
Response from Fabio on Nov 29, 2019
Thank you for taking the time to respond to this questionnaire. We were delighted to welcome you to the Maine Montparnasse Paris . We look forward to welcoming you back to one of our hotel residences. Kind regards

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Fabio on Nov 29, 2019
Thank you for you feedback

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay there
Stayed 4 nights in Oct 2019
Response from Fabio on Nov 29, 2019
Good afternoon , We are glad that you had an enjoyable stay. I will share your compliments with all the staff We look forward to welcoming you again.

8/10 Good

Dawn, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just steps from the Metro with easy access to all of Paris.
Stayed 4 nights in Oct 2019
Response from Fabio on Nov 29, 2019
Dear Guest, We would like to thank you for your great review about your stay at Citadines Maine Montparnasse Paris . We are happy to read that you had such a good stay with us

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a lot smaller than other studios I have stayed in. And it didn't have the sofa bed the others have
Stayed 2 nights in Oct 2019
Response from Fabio on Nov 29, 2019
Good evening , Thank you for sharing your feedback . We inform you that we have 3 different configuration bed ( twin,double and sofa bed) We suggest to communicate your preference for your next stay and we will do the best to satisfy upon the availability.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Very friendly staff. Superb location as it is next to a metro to get you to the busy, hectic central Paris area. Montparnasse is so special .... you can feel the great American personalities and authors of the period .... Hemingway, Fitzgerald, etc., .... I prefer the left bank anyway ... nice pleasant ten minute walk to Luxembourg Gardens (my favorite place in Paris to just sit and absorb the beauty of it all). I do feel badly for Paris in general, you see more poor people on the street than previous years, decades.
Stayed 28 nights in Jul 2019

2/10 Terrible

Mostafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Ibrahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019
Response from Nadège, Assistant Residence Manager on May 10, 2019
Hello, Thank you very much for your recent feedback and for choosing our serviced residence. Yours sincerly

8/10 Good

Ibrahima

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from fh on May 2, 2019
Thank you for your rating !

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
my room wasn't cleaned, garbage was not emptied. I informed front desk who indicated that I could get fresh towels at front desk, she also apologized
Stayed 2 nights in Apr 2019
Response from fh on May 4, 2019
Dear guest, Thank you so much for sharing your stay experience ! I just want to clarify the cleaning point, as we are an Apart'hotel, we provide only a weekly cleaning. As you noticed, you have the availability to take bed sheets, amenities and extra towels at any time for free. If you want, you are also able to ask for an additionnal cleaning (chargeable). We hope sincerely to seeing you back soon, Kind regards, Fabienne Higelé Residence Manager

8/10 Good

Chica, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to great restaurants, the staff is excellent. The rooms are small as to be expected.
Stayed 3 nights in Oct 2018
Response from Arthur Loiseau / Assistant Residence Manager on Nov 22, 2018
Thank you for sharing this valuable feedback ! We are pleased to know that the staff and the neighboorhood satisfied you. Do not hesitate to book one of our 2-bedrooms apartments when you come back to have more space. Hoping to seing you back soon, Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room had a great view some maintenance is required. Tap drips and toilet flusher was loose.
Stayed 7 nights in Sep 2018
Response from Arthur Loiseau / Assistant Residence Manager on Nov 22, 2018
Dear guest, Thank you very much for your feedback. We are glad to read that you enjoy your room view. Please note that we are currently doing few maintenance works including lifts refurbishment, paintings... We look forward to seeing you back and show you the improvements. Sincerely,

8/10 Good

Chun Pang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Since my last stay, the place seems to have gone downhill. not sure if flooring was dirty or in bad condition. Not a full compliment of dishes to use. A bit disappointing, but great location for Montparnasse station.
Stayed 2 nights in May 2018

10/10 Excellent

Ibrahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from The Management on May 15, 2018
Dear Ibrahima, Thank you sharing your experience at Citadines Maine-Montparnasse, we are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you back in the near future. The Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and very accessible
I really enjoyed this property. The staff was very friendly, the room was clean, it was a great location.
Stayed 8 nights in Mar 2018
Response from The Management on May 1, 2018
Dear Anonymous Guest, Thank you sharing your experience at Citadines Maine-Montparnasse, we are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you back in the near future. The Management.

6/10 Okay

Stephane

Disliked: Cleanliness
Response from La Direction on May 4, 2018
Cher Stéphane, Merci infiniment d'avoir pris de temps de partager votre expérience au sein de notre résidence. Nous serions heureux de vous accueillir à nouveau très prochainement. Bien à vous, La Direction.