In-room safe, individually decorated, desk, blackout drapes
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Reviews of Hotel Marais Bastille

3 out of 5
Hotel Marais Bastille
36 Boulevard Richard Lenoir, Bastille-Republique (11 arr.), Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 591 reviews" "
Rating 8 - Good. 222 out of 591 reviews" "
Rating 6 - Okay. 50 out of 591 reviews" "
Rating 4 - Poor. 4 out of 591 reviews" "
Rating 2 - Terrible. 12 out of 591 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim, Esterhazy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and staff. Close to shops, metro stations, dining.
Stayed 5 nights in Apr 2024
Response from Hôtel Marais Bastille on Apr 16, 2024
Hello Jim,Thank you for taking the time to share your experience. We're thrilled to hear that you had a pleasant stay and enjoyed our friendly staff and comfortable rooms. It's also wonderful that our location near shops, metro stations, and restaurants suited your needs. We look forward to welcoming you back.Warm regards, Sofia and her team

10/10 Excellent

Brandi, Everett

Liked: Staff & service, amenities, property conditions & facilities
The hotel was gorgeous. I was met with so many unexpected gifts for comfort. The room was warm. The bathroom updated and spacious. The bed was a welcome delight after 6 hours roamimg the city and Uber Eats delivered wine and food right to the front desk! I will be back!!!
Stayed 1 night in Feb 2024
Response from Hôtel Marais Bastille on Feb 22, 2024
Hello Brandi,Thank you so much for your positive feedback. We are thrilled to hear that you enjoyed your stay with us and that you were pleasantly surprised by the gifts. We look forward to welcoming you back soon!Sofia and her team

10/10 Excellent

emerson

Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a few blocks from Place de la Bastille and the Marais. Easy Metro access as well. Room was no frills but clean and comfy. Staff was super friendly and helpful. When my luggage was lost by the airline, the fellow at the front desk called immediately upon its arrival (at midnight!) and brought it straightaway to my room, knowing that I was anxious to receive it. Great service!
Stayed 4 nights in Dec 2023
Response from Hôtel Marais Bastille on Jan 3, 2024
Hello Jennifer, Thank you for taking the time to share your experience. We're delighted you enjoyed our convenient location and attentive staff. We always strive to make our guests' stay as pleasant as possible. We hope to see you again soon!Sofia and her team

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at MB. We will return.
Stayed 10 nights in Dec 2023
Response from Hôtel Marais Bastille on Jan 3, 2024
Hello Vincent,Thank you for choosing our hotel for your second stay. We are happy to hear that you enjoyed your experience. See you soon!Sofia and her team

10/10 Excellent

rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel. Just a block away from the Metro Shower pressure great. Comfortable bed
Stayed 1 night in Oct 2023
Response from Hôtel Marais Bastille on Oct 6, 2023
Hello Rick! Thank you for your kind review. We're glad you enjoyed your stay at our hotel. Best regards, Sofia and her team

8/10 Good

Evelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to transit!!
Stayed 3 nights in Sep 2023
Response from Hôtel Marais Bastille on Sep 25, 2023
Hello Evelyn,Thank you for your kind review! We're glad you loved our great location and easy access to transit!We hope to see you again soon.Sofia and her team

8/10 Good

Ronald

Liked: Cleanliness
It was very nice and clean. The breakfast was very nice.
Stayed 4 nights in Sep 2023
Response from Hôtel Marais Bastille on Sep 25, 2023
Hello Ronald,Thank you for your kind words We are glad to hear that you enjoyed your stay and found our hotel clean. We hope you had a great time at breakfast as well and look forward to welcoming you back soon! Best regards,Sofia and her team

10/10 Excellent

Mervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and property were beautiful! They were eager to help.
Stayed 6 nights in Aug 2023
Response from Hôtel Marais Bastille on Sep 12, 2023
Hello Mervin,Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.Sofia and her team

10/10 Excellent

kenneth, Boca Raton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price and value. Very close to Bastille and Marais and Metro. Friendly staff and acceptable room size.
Stayed 3 nights in Aug 2023
Response from Hôtel Marais Bastille on Sep 6, 2023
Hello Kenneth,Thank you for your enthusiastic review of your stay. We are delighted that you had an exceptional experience thanks to the professionalism of our team and that we were able to offer you an ideal location from which to explore the city.We look forward to seeing you again soon.Sofia and her team

10/10 Excellent

Barry

Travelled with partner
Liked: Amenities
Great location lovely service
Stayed 3 nights in Aug 2023
Response from Idriss on Sep 4, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unpretentious gem.
Comfortable well run hotel with helpful staff. Well situated near Bastille and the Marais but in an area that isn't too busy.
Stayed 4 nights in Aug 2023
Response from Hôtel Marais Bastille on Aug 25, 2023
Hello Colin,Thank you very much for your feedback. We are pleased to know you had a great time with us. We will certainly share your compliments with the whole team and look forward to seeing you again.Sofia and her team

10/10 Excellent

Jane

Travelled with group
Liked: Amenities
The hotel is pleasant, clean and comfortable. We really liked our room which, facing on to the courtyard, was nice and quiet. It is in a great location and the staff were all so friendly and helpful. I would definitely recommend this hotel.
Stayed 4 nights in Aug 2023
Response from Hôtel Marais Bastille on Aug 17, 2023
Dear Jane,We would like to thank you warmly for your comments. We are delighted that your stay at our establishment has left you with such fond memories. Thank you for mentioning the kindness of our team, who remain attentive to the well-being of our customers. We are also happy you liked our location, ideal for discovering the riches of Paris while remaining close to all amenities.We look forward to welcoming you back.Sofia and her team

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just north of the Bastille Circle, lots of great restaurants in the area.
Stayed 2 nights in Jul 2023
Response from Hôtel Marais Bastille on Jul 26, 2023
Dear David,Thank you for taking the time to tell us about your successful experience at Hotel Marais Bastille. We are pleased to note that, on the whole, your stay was positive. We are delighted that you liked the surroundings, it's true that our hotel has a fantastic location.We look forward to the privilege of welcoming you back.Sofia and her teama

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the the AC did not work very well
Stayed 4 nights in Jul 2023
Response from Hôtel Marais Bastille on Aug 1, 2023
Dear Paul,Thank you for your review. We are very pleased that you enjoyed your stay. We apologise for the air conditioning problem. It is a rare problem and please be assured that our staff will check on it.We look forward to seeing you again soon.Sofia and her team

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location!
Wonderful hotel in a terrific location in Paris. Steps from two metro stops and an easy walk to tons of restaurants. And amazing a/c during an extremely hot weekend in Paris. Love this hotel every visit, will absolutely be back.
Stayed 2 nights in Jul 2023
Response from Hôtel Marais Bastille on Jul 14, 2023
Hello Adam,Thank you very much for your wonderful comment. We are happy to know that you enjoyed your stay and liked our location in Paris !We look forward to welcoming you again.Sofia and her team.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very friendly staff, room was small for two people but still nice and clean. Area has a lot of nice local places to dine at. Affordable, public transport a walk away.
Response from Hôtel Marais Bastille on Jul 14, 2023
Dear Emma,Thank you for your review. We are pleased to know you enjoyed your visit. Your positive feedback on our room and the professionalism of our staff encourages us to continue providing quality services.We look forward to welcoming you soon.Sofia and her team.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cute boutique hotel, but poor amenities/services
Convenient location. Cute boutique hotel. Nice, good-sized, clean rooms. Because it’s a boutique hotel, very small building and rooms close together. Horrible for anyone who has difficulty walking - small, spiral staircase and super tiny elevator so often have to wait. Shower dangerous - doorless with nothing to hang on to when get it/out shower and water gets everywhere (and we’re young and able-bodied). Would not recommend for seniors. Front desk a bit prickly and not super friendly or helpful, except a woman who sometimes works at the desk. No real amenities to speak of. Website says “laundry services,” which means exorbitant prices to send out laundry; no laundry facilities on-site.
Stayed 5 nights in Jul 2023
Response from Hôtel Marais Bastille on Jul 16, 2023
Dear guest,Thank you for sharing your experience with us. We are delighted that you liked the location of our hotel, as well as the cleanliness and size of our room. We are sincerely sorry for the inconveniences you mentioned. We take note of your remarks and will do our utmost to improve these aspects.We hope to have the opportunity to welcome you again and show you our goodwill and constant improvement.Sofia and her team.

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Decent hotel. However the AC unit did not work properly, and it was hot and uncomfortable to sleep. The shower scenario needs help as the glass panel is not enough to keep the water from going everywhere, even onto the carpet right outside the bathroom door. I thought it was a bit pricey but for the most part it was fine and the staff was very friendly and accommodating.
Stayed 1 night in Jun 2023
Response from Hôtel Marais Bastille on Jul 1, 2023
Dear Ryan,Thank you for sharing your review of Hôtel Marais Bastille Customer satisfaction is our top priority. We strive to offer the best service to our customers, and it's a real pleasure to receive your reviews as a reward.We have taken note of your comments about the missing equipment and the malfunctioning bathroom.We hope to see you again very soon to show you that we can offer you an experience that lives up to your expectations.Sofia and her team

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
The lobby was very comfortable. The room was very comfortable. It was relatively quiet. Very clean. Great area.
Stayed 1 night in Jun 2023
Response from Hôtel Marais Bastille on Jun 12, 2023
Dear Jacqueline,Thank you for this review of your recent stay in our hotel. We are delighted to hear that you enjoyed your experience. It's great to know that our rooms gave you the warm and cosy feeling you were looking for. Our location is also ideal for enjoying the city and its main attractions, and thank you for pointing that out. We will be glad to welcome you back for your next visit.Kind regards,Sofia and her team.

10/10 Excellent

Sara Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great location and hotel was very clean, staff helpful and lovely
Stayed 4 nights in Jun 2023
Response from Hôtel Marais Bastille on Jun 12, 2023
Hello Sara,Thank you very much for your kind comments. We do our best every day to ensure that our guests have a successful experience, and it's a pleasure to know that you had a good time. We would be delighted to welcome you back on your next visit to Paris.Kind regards,Sofia and her team.

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was OK but checking in was a drawn out process.
Stayed 2 nights in May 2023
Response from Hôtel Marais Bastille on Jun 5, 2023
Hello Gillian,Thank you for your kind feedback. We are delighted that you enjoyed your stay with us. Your comments on the quality of our service have been taken into account, and we will not fail to give them our full attention.Kind regards,Philippe Dolbeau and his team.

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Hotel is small clean and in excellent location staff friendly. Our room was dark and a little hot due to having no outside window only an old lift shaft for a view
Stayed 5 nights in May 2023
Response from Hôtel Marais Bastille on Jun 5, 2023
Hello Sonia,Thank you for your feedback. We are delighted that you liked our location and the professionalism of our team. We apologize for the inconvenience caused by the layout and equipment of the room. Please do not hesitate to let us know your preferences next time, our team will do its best to assign you the ideal room.Kind regards,Philippe Dolbeau and his team.

8/10 Good

Melburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old style hotel fixed up as much as possible. The rooms are small.
Stayed 4 nights in May 2023
Response from Hôtel Marais Bastille on Jun 5, 2023
Dear guest,Thank you for your review. Comfort is an important point for our hotel, and we are sorry that it did not live up to your expectations. Please be assured that we do our best to make our rooms welcoming and pleasant, even though our establishment is housed in an old building. We hope to have a chance to see you again and to provide you with a completely satisfactory experience.Kind regards,Philippe Dolbeau and his team.

10/10 Excellent

Joseph M

Stayed 3 nights in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great location being right next to a Metro stop and the Marais area. I was traveling alone and felt very safe. Stayed on top floor with a cute little balcony and could see Bastille right down street and even the top of the Eiffel Tower. Staff was very friendly.
Stayed 3 nights in Apr 2023
Response from Hôtel Marais Bastille on Jun 6, 2023
Dear Jennifer,Thank you for your kind feedback. We are delighted to read that our services have given you complete satisfaction. We hope to welcome you again soon for another qualified stay.Kind regards,Philippe Dolbeau and his team.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not accommodating
Because of the strike/ protests on April 6 I did not stay in Paris. The hotel would not give me credit or allow me to change my dates.
Stayed 3 nights in Apr 2023
Response from Hôtel Marais Bastille on Jun 5, 2023
Dear guest, Thank you for taking the time to write this review. We understand that this is an event beyond your control, but the rate you booked was not refundable. We hope however to have the chance to welcome you to our hotel, it will be a pleasure.Kind regards,Philippe Dolbeau and his team.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our short stay at Hotel Marais Bastille, will consider staying again in future.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent place in every way! Thank you!
Stayed 7 nights in Mar 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Marais Bastille is very clean and well kept, and the staff is extremely friendly and helpful. It is on a busy street, traffic-wise, so it can get loud at night if you have the balcony window open, as we did. Not a lot of shops or restaurants near the hotel / right on the street, but the neighborhood just behind the hotel has plenty of everything you would be looking for and is much more pedestrian-friendly. One other nice thing about this hotel is that the street is wide, so it is easy to get an Uber without feeling like you are holding up traffic. We found it to be a very nice and very comfortable place to call home-base for the week.
Stayed 5 nights in Mar 2023

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, great location
Stayed 2 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Polite and accommodating. Easy access to metro. Nice outdoor market available during the week.
Stayed 7 nights in Mar 2023
Response from Idriss on Mar 19, 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall it was a decent place to stay. Room was a little on the smaller side but served it’s purpose. Was a little further away from major tourist spots than I would like it to be but easy access to the rail system. My biggest disappointment was that our travel via the Eurostar from London was cancelled at the last minute due to strikes in France. Something that was completely out of our hands but we still had to pay for the 2 nights we planned on even though we only stayed for 1. They wouldn’t even have a conversation about it.
Stayed 2 nights in Mar 2023
Response from Idriss on Mar 19, 2023
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10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly & helpful staff, very clean rooms!
Stayed 4 nights in Feb 2023
Response from Idriss on Mar 19, 2023
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10/10 Excellent

Jennifer Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff. It’s a smaller hotel, and in Paris, so you should not expect the typical big hotel amenities. But you don’t need them, everything is out the door. If you happen to be there for the Farmer’s Market, it’s a must see and do. Close to many Metro stops, bars, cafes, restaurants. We were truly only in our room to sleep. Highly recommend.
Stayed 4 nights in Feb 2023
Response from Idriss on Mar 19, 2023
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10/10 Excellent

Tiffany

Stayed 1 night in Jan 2023
Response from Idriss on Mar 19, 2023
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8/10 Good

Jonathan

Response from Idriss on Mar 19, 2023
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10/10 Excellent

Aksinia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and close to two metro stops.
Response from Idriss on Jan 8, 2023
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10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Response from Idriss on Jan 8, 2023
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10/10 Excellent

Plum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled from the UK by euro tunnel. Fantastic quaint hotel considering only 3 stars! Easy to find with a great surrounding area with many restaurants/bars and the metro within walking distance. The room was clean, well equipped with a spacious bathroom and the small balcony was great for fresh air and views. Read a lot of reviews about it being noisy in the rooms but we didn’t find this problem arise at all! We paid extra for the breakfast which was a small buffet but with plenty of option and everything you needed to start your day. Friendly and welcoming staff overall a fantastic stay! Great shop across the road from the hotel to get supplies, it has almost everything you may need!
Response from Idriss on Jan 8, 2023
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6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service
The hotel has very small rooms although it was very clean. It had a very nice breakfast and the staff was very nice!
Stayed 1 night in Dec 2022
Response from Idriss on Jan 8, 2023
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8/10 Good

Ben

Response from Idriss on Mar 19, 2023
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10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights in December and absolutely loved this place. It was warm and welcoming after long days of sightseeing around Paris and the perfect combination of not too tourist-y location and convenience (metro station across the street and an easy walk to the 3rd and 4th).) We enjoyed wandering the large Sunday market right outside. Everything was spotless and our room was serviced every day (a welcome surprise after all the Covid related changes in US hotels these days.) All the staff were so friendly and helpful and spoke perfect English. They were even good sports about letting me practice my very bad French! We were pleasantly surprised when we checked in to learn that our reservation included daily breakfast and the food and service were lovely on the two days we took advantage of it. The only thing that gave us pause during our entire stay was the toilet in room 64- there is only about 12 inches from the front of the toilet to the wall in the minuscule water closet! We would absolutely recommend this hotel and are already dreaming of a return trip. Thank you for everything, Hotel Marais Bastille!
Response from Idriss on Jan 8, 2023
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8/10 Good

Jenny

Stayed 4 nights in Nov 2022
Response from Idriss on Jan 8, 2023
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10/10 Excellent

Ceci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Caitlin

Liked: Cleanliness
Disliked: Property conditions & facilities
Great place to stay until elevator wouldn’t come up to my floor when trying to leave and had to carry my suitcase down flights of stairs
Response from Idriss on Dec 4, 2022
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10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The hotel is close to public transportation and it has easy access to restaurants , pharmacy and small grocery store. The place is very clean and the offer breakfast that it great to start before you go sight seeing.
Stayed 4 nights in Nov 2022
Response from Hôtel Marais Bastille on Nov 26, 2022
Dear Roxana,On behalf of the whole team at Hôtel Marais Bastille , we would like to thank you for this positive feedback.What a pleasure to read your positive comment!Your excellent comment about the breakfast is a reward for the efforts of our team.Our cleaning team works hard every day to satisfy our customers.Your comment is very encouraging and validating for our team. We will be sure to pass it on to all staff. We sincerely hope to see you again soon.Kind regars,Sofia and her team

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with queen bed and sofa bed. The room was spacious and bright enough and had closet for storing clothes. Oversized bathroom with double sink. Bslcony with view of the street and park. Very quiet.
Stayed 5 nights in Nov 2022
Response from Hôtel Marais Bastille on Nov 16, 2022
Dear Robert,On behalf of the whole team at Hôtel Marais Bastille , we would like to thank you for your kind words.It is with great pleasure that we read your commendation.Because your comfort is our priority, all our bedding has been carefully chosen.Our rooms allow a pleasant quality of rest.We all hope to find the comfort of home in a hotel.We would be delighted to have you back the next time you visit the region.Warm regards,Sofia and her team