Lobby lounge

Reviews of Hotel Victor Hugo Paris Kléber

4 out of 5
Hotel Victor Hugo Paris Kléber
19 Rue Copernic, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 605 reviews" "
Rating 8 - Good. 227 out of 605 reviews" "
Rating 6 - Okay. 62 out of 605 reviews" "
Rating 4 - Poor. 27 out of 605 reviews" "
Rating 2 - Terrible. 12 out of 605 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024
Response from The Management on Mar 12, 2024
Dear Joseph,Thank you for taking the time to complete our online survey following your recent stay at our hotel.Your feedback is essential, as it allows us to continually improve the quality of our services.We are delighted to note that you spent your stay in the best conditions. We hope to have the pleasure of welcoming you soon for your next Parisian stay!

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
We really enjoyed everything about our stay. The staff were friendly and helpful, the room was lovely and clean, there was a hot drink of the Day To look forward to after a cold day out, room service was always really quick. It As also a good location for walking to Eiffel tower, arc de triumph and the Louvre along with ships, restaurants really close by.
Stayed 4 nights in Dec 2023
Response from The Management. on Jan 17, 2024
Dear Nisha,We truly appreciate you taking the time to leave a review for our hotel. Your feedback means a lot to us, and we're thrilled to hear about your positive experience during your stay.Our team takes great pride in providing exceptional service, and we're delighted that it left a positive impression on you.We can't wait to have the pleasure of welcoming you back to the Hotel Victor Hugo in the near future. Kind regards,

10/10 Excellent

Alison, kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from La Direction. on Jan 17, 2024
Chère Alison,Nous vous remercions pour cette fabuleuse note.Nous espérons avoir le plaisir de vous accueillir très prochainement à l'hôtel Victor HugoBien Cordialement,

10/10 Excellent

MASAO

Stayed 2 nights in Dec 2023
Response from The Management. on Dec 24, 2023
Dear Masao,What a mark! 10/10!We would like to express our gratitude for this.Your positive review is a source of motivation for our entire team.Your satisfaction is our top priority, and we're delighted that our services met your expectations. We would be glad to welcome you back and offer you another memorable stay.Kind regards,The Management,

10/10 Excellent

m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely TOP before we even arrived. Excellent with online and in person communication which helped us enjoy a fantastic visit that got off to a bumpy start before we arrived from San Diego due to weather delays, overnight airport stays and delayed luggage. Victor Hugo staff were key in retaining our reservation, accommodating us with a lovely room with a view, delivering luggage, etc. all with a professional and friendly charm that made our anniversary/birthday stay in Paris kick off perfectly. C’est Bon!!
Stayed 4 nights in Aug 2023
Response from The Management. on Nov 17, 2023
Dear Guest,We truly appreciate you taking the time to leave a review for our hotel. Your feedback means a lot to us, and we're thrilled to hear about your positive experience during your stay.It's fantastic to hear that you found our staff TOP! Our team takes great pride in providing exceptional service, and we're delighted that it left a positive impression on you.We can't wait to have the pleasure of welcoming you back to the Hotel Victor Hugo in the near future. Kind regards,

6/10 Okay

Ronan

Travelled with group
Liked: Cleanliness, staff & service
Bed was a little soft for my liking. Shower was very disappointing, quite small, poor water pressure and temperature hard to control.
Stayed 2 nights in Oct 2023
Response from Flora on Nov 9, 2023
Dear first we want to thank you for showing interest in our hotel and we hope to see you soon event if there were some inconveniences in your stay . We also took your message into consideration and we will pay attention to all these details quickly.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! I had easy access to front desk service, who were fantastic! The serving staff were terrific, too! I had the daily buffet breakfast. The serving staff were so polite and my coffee arrived quickly.
Stayed 10 nights in Aug 2023
Response from The Management. on Sep 14, 2023
Dear Lynn,The entire team at Hôtel Victor Hugo Paris Kléber**** joins me in warmly thanking you for this comment after your stay with us.We strive every day to create experiences and memories, and to make you feel at home in our hotel.Thank you for your lovely comment about our staff! It made our day!Kind regards,The Management,

10/10 Excellent

Farhad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really quiet clean and close to all famous locations to visit. Good breakfast with fresh fruits
Stayed 4 nights in Aug 2023
Response from The Management. on Sep 14, 2023
Dear Farhad,We are glad to read that you appreciated our location, not so far from all the famous places to visit!We do our very best to provide our guests a large range of fresh products are at your disposal for breakfast, in order to start a new day exploring Paris or working in the best way!It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo. Sincerely yours,The Management.

10/10 Excellent

Sheryle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean and nice place, walkable
Stayed 6 nights in Aug 2023
Response from The Management. on Sep 13, 2023
Dear Sheryle,Thank you very much for taking few minutes of your time to rate our hotel. We are delighted to read your feedback about our staff, location and hotel. It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo Paris Kléber****. Sincerely yours,The Management,

10/10 Excellent

SUKHJINDER S

Stayed 2 nights in Aug 2023
Response from The Management. on Sep 13, 2023
Dear Sukhjinder S,All the Victor Hugo' s team thank you for this amazing rate!!We are glad to know you enjoyed your stay with us.See you soon at the Hotel Victor Hugo Paris Kléber ****The Management,

10/10 Excellent

Aksh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazing location, super walkable to many attractions. Lots of great food options, grocery stores and pharmacies nearby. However, room was much smaller than expected.
Stayed 8 nights in Aug 2023
Response from The Management. on Sep 13, 2023
Dear Aksh,Thank you for you great review!We are happy to read you enjoyed our location near major tourist activities.Concerning the size of the room, we inform you that we also have Superior and Prestige rooms which are bigger and more confortable than the Classic room. And our most spacious rooms are « Prestige » ones.See you soon at the Hotel Victor Hugo Paris Kléber ****The Management

10/10 Excellent

ICHIRO

Stayed 6 nights in Jul 2023
Response from The Management. on Sep 13, 2023
Dear Ichiro,We are delighted to see that exceptional rate about your experience with us. This encourages us to continue to provide unforgettable stays to our guests.If your travels take you back to our magnificent capital, we'd be absolutely delighted to welcome you back.Thank you for your confidence!The Management,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, reasonably priced. Lovely area , great view from room. The hotel is close to the metropolitan Victor Hugo . Staff are super and friendly. My only reservation was the room size but it was still lovely.
Stayed 2 nights in Jul 2023
Response from Françoise ROBOLY - Hotel Manager on Jul 19, 2023
Dear Natalie,We thank you for your such a nice comment. We will pass on your compliments to our team.For your next stay, do not hesitate to book a superior category room which will be more comfortable than our classics.See you soon.Best regards,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this hotel to be very good, but it was even better than I expected. Clean, comfortable, quiet -- and the staff is absolutely top notch (always helpful and courteous). Also, I highly recommend that guests opt for the full breakfast which is excellent. I rate this hotel a 10/10. I could not be more pleased, and I will stay here again.
Stayed 9 nights in Jun 2023
Response from The Management on Jun 16, 2023
Dear Benjamin,Thank you for your kind comment.We are delighted that you had an excellent time in our establishment and that the comfort of your fully-equipped room and the quality of our breakfast contributed to the success of your stay.It is with great pleasure that we pass on to our team your compliments on their professionalism and friendliness.Your satisfaction is our greatest reward. Best regards,The Management,

10/10 Excellent

Carlos, Muscle Shoals

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place, great location in Paris!!
Stayed 1 night in Jun 2023
Response from The Management. on Jun 9, 2023
Dear Carlos,It was a pleasure welcoming you and we are delighted to read you had a memorable experience in Paris and in our hotel.We are happy to read you enjoyed our location near the major tourist activities.We would be happy to welcome you for your next stay at the Hotel Victor Hugo Paris Kléber 4*Best regards,The Managaement.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fabulous. Staff were very efficient and friendly.
Stayed 4 nights in May 2023
Response from The Management. on May 23, 2023
Dear Ms Gaal, We are delighted to read that you had an excellent stay in our hotel. Thank you for this fabulous note.Concerning the size of the room, we inform you that we also have Superior and Prestige rooms which are bigger and more confortable than the Classic room.We hope to have the pleasure of welcoming you very soon at the Victor Hugo Hotel.The Management.

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay, beds very comfortable, clean, location great, about 15 mins walk from arc de triomphe, champs elysees, eiffel tower etc, only downside was the road outside is quite noisy out front and as the room was quite warm we couldn't open window at night as too noisy and the air-conditioning is not used until mid may so a bit hot in the rooms but apart from that very good
Stayed 3 nights in Apr 2023
Response from The Management. on May 11, 2023
Dear Tara,We thank you for your stay and are delighted to read that you had a pleasant time in our hotel Victor Hugo Paris Kléber. We are happy to know that you liked our location near major tourist activities, the confortable beds and the cleanliness.We would be delighted to welcome you for your next stay, and invite you to contact us directly to have a more quite room and benefit from our best rates and offers!The Management.

10/10 Excellent

FRED, APO

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Hotel is located in close proximity to the arc de Triomphe and is a good value for price. The staff were excellent, friendly, and helpful. Location is near some nice restaurants and cafes. I will definitely stay with them in the future.
Stayed 1 night in Apr 2023
Response from Elodie TORDEUX - Executive Assistant on Apr 20, 2023
Dear Fred,Thank you very much for this lovely review!All the team and myself are happy to read you had a great stay with us and that you enjoyed our location near the major tourist activities.I will not miss to share your good feedback of our team with all of them.It was a pleasure welcoming you and we are delighted to read that we might see you again at the hotel Victor Hugo.Kind regards,

10/10 Excellent

Bethany, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 8 nights in Apr 2023
Response from Elodie TORDEUX - Executive Assistant on Apr 17, 2023
Dear Bethany,We are delighted to read that you had an excellent stay in our hotel and that you appreciated our location.Thank you for this fabulous note.We hope to have the pleasure of welcoming you very soon at the Victor Hugo Hotel.Kind regards,

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was "chic".. Tough not to have AC at night, though..
Stayed 6 nights in Mar 2023
Response from Françoise ROBOLY - Hotel Manager on Mar 22, 2023
Dear Sir,We thank you for your return following your stay in our hotel.Indeed, there is no air conditioning during the winter period but by cutting the heating in your room the temperature is pleasant.We hope to welcome you next time you will come in Paris.Best regards,

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Feb 2023
Response from Françoise ROBOLY - Hotel Manager on Feb 27, 2023
Madam,We thank you for your comment following your stay in our hotel.We are happy to read that you enjoyed your stay and the cleanliness of our hotel.We hope to welcome you next time.Best regards,

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Françoise ROBOLY - Hotel Manager on Feb 6, 2023
Dear Sir,We thank you for taking the time to leave a review following your recent stay and are delighted to note that despite this your stay took place in the best conditions. We hope to have the pleasure of welcoming you soon for your next stay in Paris!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Fantastic art deco hotel, just a few minutes walk from the Metro, a myriad of restaurants and the Arc de Triomphe (perfect location given we went for New Years) Eiffel Tower and Bois de Boulonge are also within walking distance. The hotel itself is exactly as advertised; welcoming, incredibly comfortable beds and great shower. The breakfast buffet offers a good selection and the luggage storage on the last day was really useful. Finally, a hats off to all of the staff for being so friendly and accommodating. We would definitely return.
Stayed 3 nights in Dec 2022
Response from Françoise ROBOLY - Hotel Manager on Jan 11, 2023
Dear Natalie,Thank you very much for your excellent rating following your stay at the Hotel Victor Hugo Paris Kléber. We are delighted to read that you appreciated the art deco design of the hotel. The hotel is very well located for visiting paris.We are also glad to learn that you appreciated the bathroom, the very comfortable bed and the buffet breakfast.We look forward to welcoming you again soon on your next visit to Paris.

6/10 Okay

yusbel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible bed however everything else was good
Response from Françoise ROBOLY - Hotel Manager on Jan 11, 2023
Dear Madam Yusbel,Thank you for commenting that you found the overall good at the Victor Hugo hotel.We are sorry about the bed in your room, and we thank you to had avise us. We will order a new matress to change it.Looking forward to welcoming you again.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Françoise ROBOLY - Hotel Manager on Jan 11, 2023
Dear Steven,Thank you for taking the time to leave this great review. We are delighted to learn you enjoyed your overall experience in our hotel and truly hope to have the pleasure of welcoming you back this year.

10/10 Excellent

binh

6/10 Okay

Ana Beatriz

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff.Good location But the hotel is a bit dated. The bathroom is old and still has the old fashioned wall mounted hair dryer that does not dry your hair, small towels. It was OK for the price we paid, but this is a good 3*, not 4*. Soundproofing is a problem - You hear doors slamming and cleaners making noise in corridors
Stayed 2 nights in Oct 2022
Response from Eléonore Vallier - Executive Assistant on Nov 2, 2022
Dear Ana Beatriz, We thank you for staying with us and hope you are doing well. Regarding the wall hairdryer, we have requirements to respect for electric hazards and to guarantee our guest safety. Nevertheless, we do have some Babyliss hairdryers on demand at the reception where there is someone at your disposal 24/7 to assist you in any demand. We apologies for the noise and thank you for informing us. We will make a reminder to our team. We will control the grooms on the floor to check they are well configured. Please feel free to request a quiet room on your next stay as we have lovely rooms on courtyard.We hope to welcome you again to have the opportunity to offer a stay giving you entire satisfaction.Best regards,

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Eléonore Vallier - Executive Assistant on Oct 11, 2022
Dear Elizabeth, We thank you for choosing our Hôtel Victor Hugo Paris Kléber and for taking the time to leave this nice comment.We are delighted to see you had a nice time in Paris and in our hotel.We look forward to welcome you for your next Paris gateway.Best regards,

10/10 Excellent

Sait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest recommendation for this hotel - location is perfect, rooms, small, but not tiny, with lovely en suite, sparkling clean and pretty. Most impressive - staff. Super responsive, warm, always available. Two comfortable lobby areas, coffe/tea in room, breakfast available, elevators. Highest marks!
Stayed 6 nights in Sep 2022
Response from Eléonore Vallier - Executive Assistant on Oct 4, 2022
Dear Sait, It was a pleasure welcoming you and we are delighted to read you had a nice experience with us and that your stay met your expectations.Thank you for posting this lovely feedback we will take care sharing with our team that is indeed very concerned by our guests demand and ready to help.We hope to have the pleasure to welcome you again for your next trip in Paris.Kind regards,

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, the only downside was some on going nose from. The floor
Stayed 3 nights in Sep 2022
Response from Eléonore Vallier - Executive Assistant on Sep 23, 2022
Dear Camille, We thank you for staying with us and for taking the time to share this nice comment.We are pleased to read that you enjoyed your stay and the service from our team which is dedicated to offer a memorable experience to all our guests.We are sorry to read you were bothered by some noise on the floor... indeed despite our efforts to reduce noises (insonorisation, grooms on doors) other guests can make some noise especially in this busy period.We hope to have the pleasure to welcome you back soon for your next Parisian Getaway.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. clean hotel. quiet neighborhood. great location from tourist spots. I would stay in this hotel again.
Stayed 7 nights in Sep 2022
Response from Eléonore Vallier - Executive Assistant on Sep 22, 2022
Dear Michele, It was a pleasure welcoming you and we are pleased to read you had a nice experience with us.We are fortunate to benefit from a central location near major tourist activities, public transports and in a quiet area, and the cleanliness is indeed a major concern for us.We look forward to accommodate you for your next Paris gateway!

8/10 Good

John D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t mind the noise….
If you don’t mind the noise room #19 is right next to lift & gated door that sort of slams. Also there is a lot of street noise very early in the morning. Hotel staff is super friendly. Beds were comfortable.
Stayed 2 nights in Aug 2022
Response from Eléonore Vallier - Executive Assistant on Sep 2, 2022
Dear John, We thank you for your stay and for sharing this comment.Indeed room 19 is closed by the stair doors that secures the access to floors to prevent intruders, and we are sorry to read that it was too noisy.Thank you for informing us about it, we sent a technician to check on the door groom to reduce noise.We hope to have the oppotunity to welcome you for your next stay in Paris, and will be happy to provide a room on upper floors.

10/10 Excellent

Suvidya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay with connecting rooms for 4 of us
Stayed 4 nights in Aug 2022
Response from Eléonore Vallier - Executive Assistant on Aug 23, 2022
Dear Suvidya, We thank you for choosing our hotel and for taking the time to share this lovely comment. We are delighted to read you enjoyed your stay with us, indeed, our family room can welcome up to 4 people in connecting room, which is the perfect solution for families.We hope to have the pleasure to welcome you again soon and remain at your disposal for any demand.Best regards,

8/10 Good

Eileen

Stayed 5 nights in Aug 2022

10/10 Excellent

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, friendly staff and well maintained. Thank you !!!!
Stayed 1 night in Aug 2022
Response from Eléonore Vallier - Executive Assistant on Aug 16, 2022
Dear Naveen , We thank you for choosing our hôtel Victor Hugo Paris Kléber for your Parisian stay and are pleased to read you a nice time with us. We will take care to transmit your nice comments to our team that is indeed dedicated to provide a warm welcoming and comfortable and clean rooms. We hope to have the pleasure to welcome you again soon and remain at your disposal for any demand. Kind regards,

8/10 Good

NABIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated good location and good breakfast
Stayed 1 night in Aug 2022
Response from Eléonore Vallier - Executive Assistant on Aug 16, 2022
Dear Nabil, It was a pleasure welcoming you and we are delighted to read you had a great experience with us. Our hotel was indeed fully renovated between 2016 and 2019. We also created a wellness center « Les Orientales » that was inaugurated in autumn 2021, that proposes a fitness room and hammam for our guests. We indeed make our best to provide a nice breakfast offer, with sweet and salted meals, homemade cakes and crepes and a varitey of different products to satisfy every taste. We look forward to welcome you soon for your next trip in Paris. Sincerely,

10/10 Excellent

Aren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Jodi, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful & friendy. Great rooms, excellent location Lobby is beautiful and comfortable.
Stayed 1 night in Jul 2022
Response from Eléonore Vallier - Executive Assistant on Aug 3, 2022
Dear Jodi, We thank you for choosing our Hotel Victor Hugo Paris Kléber. We are pleased to read that you had a nice experience with us. Our team is indeed dedicated to provide a high-quality service to our guests. We hope having the opportunity to welcome you very soon. Best regards,

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 9 nights in Jun 2022
Response from Eléonore Vallier - Executive Assistant on Aug 3, 2022
Dear Henry, We thank you for choosing our Hotel Victor Hugo Paris Kléber and for sharing your feedback. We are pleased to read that you had a great parisian experience with us and look foward to welcome you very soon for your next stay in Paris. Best regards,

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

David

Disliked: Staff & service
Poor Service and Location
They tried to charge me 50 Euros to check in a couple hours early - my room was ready, they just wanted me to sit quietly in their lobby. Strike one. No temperature control, so summer stays are out. Breakfast was the worst option in the neighborhood. Not worth it, but other options are around. The staff was hit or miss. Some helpful folks, but I couldn't get past check-in. My room looked at an empty street. It's close to the Arc de Triomphe, but nothing else worth mentioning.
Stayed 3 nights in May 2022
Response from Eléonore Vallier – Executive Assistant on Jun 18, 2022
Dear Mr SAFER, We thank you for choosing our Hôtel Victor Hugo Paris Kléber and are very sorry to read that your were disappointed about early check-in. Indeed, as many hotels in Paris, we have a lot of demands for early check-ins but a few rooms available, this is why we ask for a 50.00 € additional cost for arrivals in the early morning. You arrived at the hotel before 10 A.M, which is more than 4 hours before check-in time and we had only one room ready. For guests who do not have the possibility to enjoy this additional service, we always take care of keeping their lugagges in our secured storage room to allow them sightseeing or attend their meetings freely. They also have the possibility to benefit from the hotel services in public spaces, knowing that we have cloakrooms if they need to change clothes and even a shower if needed. Our area is often appreciated by guests, as it is near from major tourist activities and public transports, but quiet and secured at the same time. However, we can understand that depending on your preferences, you may like more crowded places. We hope you still enjoyed your stay and that you had a safe trip back home. Wishing you a lovely day. Best regards,

4/10 Poor

earlecia

Stayed 1 night in May 2022
Response from Eléonore Vallier - Executive Assistant on Jun 3, 2022
Dear Earlecia, We thank you for choosing our hotel and are very sorry to read your stay did not met your expectations. We would be happy to have a feedback from you to understand what did go wrong and improve our quality of service. Please feel free to contact us directly. We remain at your disposal and wish you a lovely day. Best regards

10/10 Excellent

Ms Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very accommodating staff.
Stayed 5 nights in May 2022
Response from Eléonore Vallier - Executive Assistant on Jun 18, 2022
Dear Deborah, We thank you for choosing our Hôtel Victor Hugo Paris Kléber for your Parisian stay and are delighted to read that you spent a nice time with us. We hope to have the opportunity to welcome you soon and remain at your disposal for any demand. Best regards,

10/10 Excellent

Emily

Stayed 3 nights in May 2022
Response from Eléonore Vallier - Executive Assistant on Jun 3, 2022
Dear Mrs Emily, We thank you for choosing our Hôtel Victor Hugo Paris Kléber for your Parisian stay and are delighted to read that you spent a nice time with us. We hope to have the opportunity to welcome you soon and remain at your disposal for any demand. Best regards,

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Eléonore Vallier - Adjointe de Direction on Jun 3, 2022
Chère Charlotte, Nous vous remercions d'avoir choisi notre Hôtel Victor Hugo Paris Kléber. Nous nous réjouissons que votre séjour parisien se soit agréablement passé. Nous espérons avoir le plaisir de vous accueillir parmi nous très prochainement et restons à votre disposition pour toute demande. Bien à vous,

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, trendy but room was small but efficient
Stayed 1 night in May 2022
Response from Eléonore Vallier - Executive Assistant on Jun 18, 2022
Dear Ruth, We thank you for choosing our Hôtel Victor Hugo Paris Kléber for your Parisian stay and are pleased to read that you spent a nice time with us. We hope to have the opportunity to welcome you soon and remain at your disposal for any demand. Best regards,

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, staff friendly and helpful. Location was perfect for visiting sites and metro stations. Would stay here again when visiting Paris.
Stayed 5 nights in May 2022
Response from Eléonore Vallier - Executive Assistant on Jun 18, 2022
Dear Matthew, We thank you for staying with us and for taking the time to share this lovely comment. It is a pleasure to read you had a nice experience with us. We are indeed fortunate to benefit from a central location in the XVIth district of Paris, in a nice and quiet area close to major tourist activities as the Eiffel Tower, Arc de Triomphe and Champs-Elysées as well as various transports and shops. We would be happy to welcome you for your next trip in Paris and remain at your disposal for any demand.

8/10 Good

Stanislawa

Stayed 1 night in May 2022
Response from Eléonore Vallier - Executive Assistant on May 11, 2022
Dear Madam, Dear Sir, We thank you for choosing our Hôtel Victor Hugo Paris Kléber for your stay in Paris. It is a pleasure to see that you enjoyed your experience with us. We look forward to welcome you soon and remain at your disposal for any demand. Best regards,

8/10 Good

Stanislawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Eléonore Vallier - Executive Assistant on May 11, 2022
Dear Madam, Dear Sir, We thank you for choosing our Hôtel Victor Hugo Paris Kléber for your stay in Paris. It is a pleasure to see that you enjoyed your experience with us. We look forward to welcome you soon and remain at your disposal for any demand. Best regards,

10/10 Excellent

Sai

Stayed 12 nights in Apr 2022