818 Hotel + Pool, Ascend Hotel Collection

3.0 star property
Comfortable hotel near Candy Cane Lane

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May 2024

818 Hotel + Pool, Ascend Hotel Collection

Photo gallery for 818 Hotel + Pool, Ascend Hotel Collection

Reception

Overview of 818 Hotel + Pool, Ascend Hotel Collection

6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

20157 Ventura Blvd, Woodland Hills, CA, 91364
  • Popular LocationChick-Fil-A3 min walk
  • Popular LocationBread Crumbs Cafe4 min walk
  • Popular LocationVan Nuys Station23 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)49 min drive
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Room options

About the area

Woodland Hills

Located in Woodland Hills, 818 Hotel + Pool, Ascend Hotel Collection is in the business district and near the beach. The area's natural beauty can be seen at Topanga State Park and Santa Monica Beach, while Getty Center and Getty Villa are cultural highlights. Don't miss out on a visit to Candy Cane Lane.

What's nearby

  • Candy Cane Lane - 18 min walk
  • Westfield Topanga - 6 min drive
  • California State University-Northridge - 11 min drive
  • Getty Center - 14 min drive
  • Santa Monica Beach - 46 min drive

Getting around

  • Northridge Station - 11 min drive
  • Van Nuys, CA (VNY) - 27 min drive

Restaurants

  • Chick-Fil-A - 3 min walk
  • In-N-Out Burger - 9 min walk
  • Panda Express - 5 min walk
  • Starbucks - 6 min walk
  • Jack In The Box - 5 min walk

About this property

818 Hotel + Pool, Ascend Hotel Collection

Hotel rejuvenated in 2019 and located near Candy Cane Lane
Located close to Topanga State Park and California State University-Northridge, 818 Hotel + Pool, Ascend Hotel Collection provides a playground, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Multilingual staff, free newspapers, and an elevator
Room features
All 99 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1973
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Woodland Hills
Comfort Inn Woodland Hills
Woodland Hills Comfort Inn
818 Hotel Pool Ascend Hotel Collection Member Woodland Hills
818 Hotel Pool Ascend Hotel Collection Member
818 Pool Ascend Collection Member Woodland Hills
818 Pool Ascend Collection Member
Motel 818 Hotel + Pool, and Ascend Hotel Collection Member
Comfort Inn Woodland Hills
818 Pool, Ascend Collection
818 Hotel + Pool Ascend Hotel Collection
818 Hotel + Pool, Ascend Hotel Collection Hotel
818 Hotel + Pool Ascend Hotel Collection Member
818 Hotel + Pool, Ascend Hotel Collection Woodland Hills
818 Hotel + Pool, Ascend Hotel Collection Hotel Woodland Hills

Frequently asked questions

Does 818 Hotel + Pool, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is 818 Hotel + Pool, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at 818 Hotel + Pool, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at 818 Hotel + Pool, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at 818 Hotel + Pool, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is 818 Hotel + Pool, Ascend Hotel Collection located?

Situated in the business district, this hotel is 0.9 mi (1.5 km) from Candy Cane Lane and 1.7 mi (2.7 km) from Topanga State Park. Sherman Oaks Galleria and California State University-Northridge are also within 9 mi (15 km).

818 Hotel + Pool, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 135 out of 437 reviews" "
Rating 8 - Good. 108 out of 437 reviews" "
Rating 6 - Okay. 51 out of 437 reviews" "
Rating 4 - Poor. 65 out of 437 reviews" "
Rating 2 - Terrible. 78 out of 437 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel itself was fine. A lot of people smoking marijuana and you can smell it through the rooms. However the staff was the problem, front desk lady was rude, security guard wearing sandals and the cleaning lady basically kicked us out the morning of check out. The front desk never answers the phones you physically have to go down there to talk to anyone. Don’t think I will stay here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Cindi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Police told us the hotel was sold to the county a month ago to become a homeless shelter.
Stayed 1 night in Sep 2022

2/10 Terrible

kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at my reservation time, construction fencing surrounded the property and the property was shut down. I was never contacted by phone email or text that the property had been shut down. I tried to call the property and there was no answer. I received an email confirmation at the time I made my reservation. I made my reservation more than a week prior to my trip. Extremely disappointed. I was left in LA on a Friday night at 11:00 with no reservation.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel Is Completely Closed!!
When we arrived at this hotel to check in, we discovered that it is completely closed, fences around the property and no one there at all. I would advise Hotels.com to check with the owner of this facility and find out how long it will be closed and also to notify anyone who has made a reservation through the website of this fact and arrange an alternative location in the area for their stay.
Stayed 1 night in Aug 2022

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
It was horrible they robbed me and my husband for all our personal belongings
Stayed 1 night in Jul 2022

8/10 Good

jimmy

Liked: Cleanliness, staff & service
Refrigerador, cafetera y Tv en mal estado
Stayed 1 night in Jul 2022

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience had to leave because room was 83 degrees, room was loud due to lack of insulation and road and other guests could be heard, terrible wifi, dirty place, didn’t even feel safe and left at 10 pm due to terrible conditions and i’m demanding refund
Stayed 1 night in Jul 2022

2/10 Terrible

Nima

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited over half an hour until someone from Expedia confirmed that I had reservation the manager the hotel told me that they are closing the place down in couples of week that’s why system is not working worst experience ever
Stayed 1 night in Jul 2022

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with my stay
Stayed 4 nights in Jul 2022

2/10 Terrible

Olexandr

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room we reserved room NO-SMOKING We received room where people was smoking before and when we requesting change the room before we get fully in to the room they told me they can’t and I have to accept what they providing me for now! Nice option for people who is smoking (cigarettes or weed) because they are don’t care if you are smoking at all! Please if you’re looking non-smoking room please AVOID this “hotel” MOTEL style service!
Stayed 1 night in Jul 2022