Reception hall

Reviews of Star Bay Hotel

3 out of 5
Star Bay Hotel
No 11&12 Jalan Permata 5, Taman Bukit Permata, Lumut, Perak

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 45 reviews" "
Rating 8 - Good. 20 out of 45 reviews" "
Rating 6 - Okay. 14 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Syanaz

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathroom is quite smelly due to the sewage problem. Others ok.
Stayed 2 nights in Sep 2022

8/10 Good

FARAH NAJWA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 1 night overall semua okay cumanya perlu sediakan tempat letak kasut supaya bilik taklah berdebu bila nk keluar masuk bilik. Lpstu sediakan penyapu dgn penyodok for cleanliness
Stayed 1 night in May 2022

6/10 Okay

Herni

Travelled with family
Stay over the night
Average. Anyway superior family room is spacious.
Stayed 1 night in Nov 2021

8/10 Good

Muhamad Azmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
The room is ok (Spacious) but because our room is at the front site of the hotel which close to the main road, it is very noisy sound from the vehicle that use the road even though we are at second level of the hotel,other that it is all ok.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond My Expectation!
The room is quite spacious for the price. Very comfortable stay. Near to speedmart and eateries. less than 5km (drive) to teluk batik beach. Some improvement can be made in term of the towel and pillow quality. Overall very satisfied and definitely will stay again.
Stayed 1 night in Dec 2020

8/10 Good

Rusidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Anas, Ipoh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place n good.service
Stayed 2 nights in Dec 2019

8/10 Good

khalida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Dec 2019

6/10 Okay

Abd

Star Bay Hotel work stay
Ok
Stayed 3 nights in Aug 2019

10/10 Excellent

ILIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing and comfortable
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

khairol anur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Mas, lumut, Perak

Liked: Cleanliness
Just walking distance to shops lot and restaurants
Easy location and access from main road. The hotel offer free waffle when u purchased ice blended. Redeem just next to the hotel and the taste was good.
Stayed 1 night in Mar 2018

10/10 Excellent

Yasmin, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean toilet and room. Convenient as many shops nearby. Comfortable extra bed. Good drinking water dispenser available was very useful.
Stayed 1 night in Mar 2018

8/10 Good

hersi, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is not ideal but helpful stuff
The stuff at star bay are the best and overall very helpful. That makes up for all the location issue. If I were to revisit, I'd stay at star bay and recommend it highly to all I know.
Stayed 2 nights in Feb 2018

10/10 Excellent

Alias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

NOR ALIZA

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Value for money
Value for money, no soap in the room, near to shop and restaurant
Stayed 1 night in Nov 2017

6/10 Okay

Encik

Liked: Property conditions & facilities, room comfort
My daughter found a grayling in the bathroom. Maybe crawling from the sewer. After hour we are asked to used back door to get to our room.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy trunk road
My unit's window was facing the main road and the sound of motorbike on the road was annoying at midnight...
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice hotel for budget plan
nice hotel for budget & hotel need add fridge in each room
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel
I spend a night in one of the biggest room with 2 bathrooms and 2 comfortable king sized beds with my family. Spacious room and very clean. but there was water dripping and clicking sound coming from the air-cond in the middle of the night. other than that, it was an enjoyable stay.

8/10 Good

Subin

6/10 Okay

Leong Sze

Liked: Cleanliness
OK
OK

6/10 Okay

Steven, Kuala Lumpur

Disliked: Cleanliness, staff & service
Okay for the price you pay
Hotel is relatively cheap so pls don't expect 4-star facilities. Room is quite small. However, enough for 2 person. One thing I really hate about hotel stay is when they did not clean the air conditioning filter. This is one of the hotels that never clean their Aircond filter. We took out and wash the filter. It must have been there for at least a 6-12 months. Hotel is next to restaurants so check in early to find a parking spot. Also, I was made to wait during check out because the receptionist went to my room to check and also remove the bedsheets. I think they are trying to show guest that they do change the linen, however, on the other hand guest were made to wait 10-15 mins. Hotel management should look into this.

6/10 Okay

Verified traveller

Hotel quite new. Locate along the main road. Hard to sleep at night.

8/10 Good

hafizneo88, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and have many facilities nearest hotel
So happy stay in star bay hotel :) i will stay in this hotel again if i return my vocation to lumut, perak.its a such nice hotel ever

8/10 Good

Heng Yean, Taiping, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is okay. Except the room air cond is not cold.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good
nice for short stay

6/10 Okay

Low

Liked: Room comfort

4/10 Poor

eita, lumut

Disliked: Staff & service, property conditions & facilities
Nice place to work and vacation
Good price affordable, need to improve in reception, staff not friendly and slow..

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Great stay
It was great..air cond so cold..

4/10 Poor

Candy, Malaysia

Suitable for short term stay and clean
Complete with basic facilities you need such as hot water for shower, air-conditioner, tv (but lack of entertainment channel) and small pantry with water dispenser.

10/10 Excellent

MAS EMIE NADIA

Stayed 1 night in Aug 2023

10/10 Excellent

Zainol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Zunaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kemudahan yang bagus
Stayed 1 night in Feb 2020

8/10 Good

NORHASLINDA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bilik kemas dah selesa
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Preis Leistung Top
Kleine saubere Zimmer für eine Nacht super. Die Waffeln neben dem Hotel sind gut

8/10 Good

mohmad amin

Liked: Cleanliness, room comfort
Memuaskan

8/10 Good

Syed Nidzamuddin

Liked: Staff & service, property conditions & facilities
Basic facility

10/10 Excellent

WAN IKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort