Buffet

Reviews of Bristol Panama, a Registry Collection Hotel

5 out of 5
Bristol Panama, a Registry Collection Hotel
Avenida Aquilino de La Guardia, Bella Vista, Panama City, Panama

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1005 reviews" "
Rating 8 - Good. 196 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel, great staff, location ok,
Stayed 3 nights in Mar 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 27, 2024
Dear Mr. Pimentel,It is a real pleasure to receive your review and to get to know that your stay was memorable in every way. The whole team of Bristol Panama will be expecting your next stay making sure feel as home away from home!Thank you very much for choosing us! Looking forward to welcome you back again.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay in Panama! The breakfast was amazing! We will definitely make this our priority choice in the future!
Stayed 10 nights in Mar 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 25, 2024
Dear Mr. Allen,It is a real pleasure to receive your review and get to know that your stay was memorable in every way! Certainly we work with passion to make every detail especial for you and all our guest. We cannot wait to welcome you back in our urban sanctuary!Kind regards,Camen JaimesFront of the House Manager

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and food delicious! The view from my room left much to be desired, it was a thumbs down for me. I would not depict this Hotel as 5 Stars. It should be classified as 3 stars maybe 4 stars. However, the staff was very polite and a joy to interact with. -Tina
Stayed 5 nights in Mar 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 25, 2024
Dear Mrs. Roberts,Receive our deep gratitude for your review after your stay. Certainly was an honour to have you in our urban sanctuary and the team will be glad to read your appreciation for the service. We will love to know as well which aspect of our service or product did not fulfil your expectations so in that way we can keep improving.We thank you for your stay with us and the time invested to shared your feedback.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious. View of next building not so great. Staff was wonderful. Breakfast was fantastic. Gym was pretty big and had nice equipment. Location felt safe and it was pretty easy to get a taxi anywhere. Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 10, 2024
Dear Mrs. Jakaby,It is a real pleasure to receive your review and to get to know that your stay was memorable in every way. The whole team of Bristol Panama will be expecting your next stay making sure feel as home away from home!Thank you very much for choosing us! Looking forward to welcome you back again.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Donald, Shrewsbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal location with superb offerings at our hotel
Stayed 2 nights in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 10, 2024
Dear Mr. & Mrs. Burden,It is a real pleasure to receive such a nice comment about our urban sanctuary. We hope that you can visit us again and experience another memorable stay at Bristol Panama.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

James, Anacortes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with beautiful, spacious room (a large 3 drawer dresser!), large shower with great water pressure. The tapas bar is lovely. The front desk went above & beyond moving rooms around to put us and our friends in adjacent. Workout facility is nice and we had spa access to a quiet space with an impressive view. I highly recommend!
Stayed 2 nights in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 10, 2024
Dear Mr. James,Receive our deep gratitude for such a nice review. We are glad to know that your stay was memorable and the facilities of our urban sanctuary and service of our amazing team fulfilled your expectations.We hope we can welcome you back again soon!Kind regards,Carmen JaimesFront of the House Manager

8/10 Good

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good location
Stayed 3 nights in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 10, 2024
Dear Mr. Everett,Receive our gratitude for you review and your stay with us. We are glad that you enjoy your days in our urban sanctuary and we look forward to welcome you soon again.Kind regards,Carmen JaimesFront of the House Manager

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good breakfast. Good staff service.
Stayed 2 nights in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 16, 2024
Dear Mr. Robert, It is a real pleasure to receive your review and to know that you had such a pleasant stay. We cannot wait to welcome you back soon!Kind regards,Carmen Jaimes

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 16, 2024
Dear Mr. Donald,It is a real pleasure to receive your review and to get to know that your stay was memorable in every way. The whole team of Bristol Panama will be expecting your next stay making sure feel as home away from home!Thank you very much for choosing us! Looking forward to welcome you back again.Kind regards,Carmen JaimesFront of the House Manager

8/10 Good

Edyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bristol is a very nice hotel in downtown Panamá City. Our room was lovely. The only minor thing was that the pillows were all feather pillows which are too soft for me. I told that to the front desk and firmer pillows were brought to my room. The area around the hotel could be nicer also. There seems to be a lot of construction and sidewalks aren’t repaired. The staff was very attentive to us.
Stayed 1 night in Feb 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 19, 2024
Dear Mr. Rau,Thank you very much for your review! It has been a real pleasure to have you in our urban sanctuary. We appreciate very much your feedback and we will definitely use it to keep improving. We look forward to welcome you back soon.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Rishi Kumar, Saint Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carmen Jaimes - Front of the House Manager on Mar 25, 2024
Dear Mr. Kumar,It is a real pleasure to receive your review and to get to know that your stay was memorable in every way. The whole team of Bristol Panama will be expecting your next stay making sure feel as home away from home!Thank you very much for choosing us! Looking forward to welcome you back again.Kind regards,Carmen JaimesFront of the House Manager

8/10 Good

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but needs to chage new mattresses
Stayed 7 nights in Jan 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 25, 2024
Dear Mr. Schacher,It is a real pleasure to receive your review and to get to know that your stay was memorable in every way. We are grateful as well for the time to share your feedback about the aspects that we can keep improving. It is highly valued! The whole team of Bristol Panama will be expecting your next stay making sure feel as home away from home!Thank you very much for choosing us! Looking forward to welcome you back again.Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Marci

Stayed 3 nights in Jan 2024
Response from Carmen Jaimes - Front of the House Manager on Mar 16, 2024
Dear Mrs. Lynn,It is a real pleasure to receive your review and to know that your stay has been excellent.We hope to welcome you back soon!Kind regards,Carmen JaimesFront of the House Manager

10/10 Excellent

Glenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing. Room was good and service phenomenal. Little disappointed in pool. which could do with a reno to make more inviting ( quite sterile- more greenery and clean glass). Definitely would recommend hotel.
Stayed 4 nights in Jan 2024
Response from Carmen Jaimes - Front Office Manager on Jan 20, 2024
Dear Glenna, please receive our heartfelt gratitude for your comments. To have the opportunity to serve you is our greatest prize as we hope your stay was exceeded by unique service and unforgettable memories. We appreciate your valuable feedback and compromise ourservels to work on it. We look forward to welcoming you- back soon!

2/10 Terrible

ERNEST E.

Travelled with partner
Stayed 4 nights in Jan 2024

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Carmen Jaimes - Front Office Manager on Jan 20, 2024
Estimada Barbara,Estamos muy honrados con su preferencia y por habernos permitido anfitrionar su estadía en la Ciudad de Panamá. Esperamos que lleve consigo experiencias memorables de verdadera hospitalidad hecha a mano. ¡Será un verdadero placer recibirla pronto nuevamente!

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on site restaurant. Gorgeous room with huge bathroom and walk-in shower. Located in the financial district among the interesting modern city center.
Stayed 1 night in Dec 2023
Response from Jo on Jan 12, 2024
Dear Molly,We sincerely appreciate your recent stay with us, thank you for your preference. Your satisfaction is our utmost priority and exceeding your expectations is our mission, we are delighted to learn your experience was surpassed and all amenities suited your needs.We will be honor to welcome you again, should you travel back to Panama soon.Safe travels,

10/10 Excellent

SVETLANA

Stayed 1 night in Jan 2024
Response from Jorge Rodriguez M. - Director of Operations on Jan 12, 2024
Dear Svetlana, Thank you for choosing to stay with us, it was our pleasure having you as our guest.We hope you enjoyed your time and look forward to welcoming you back in the future.Safe travels,

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have great apartments available with kitchen, etc. Two TVs for restless sleepers and an excellent breakfast in their restaurant which you can include in your room price. This is a very elegant hotel in the financial district, so not a really (walking) tourist friendly location, but very safe and attractive. Private guides and car available at reasonable prices through this concierge.
Stayed 4 nights in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Jan 2, 2024
Dear Elizabeth,We are thrilled to hear that you had an outstanding experience in our apartments while visiting Panama City. Providing excptional service and ensuring your comfort are our top priorities, and it brings us immense joy to know that we exceeded in delivering this to you.We will be honored to welcome you again soon, should your travels bring you back to Panama City.Safe travels,

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Jan 2, 2024
Dear Jonathan,We want to express our sincere gratitude for choosing us during your recent visit, it was an absolute pleasure to have you as our guest.We hope that your experience was enjoyable and that you found comfort and satisfaction in our services and facilities.Should you plan another visit, we would be honor to welcome you back.Safe travels,

10/10 Excellent

Shivani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with fabulous service!
Stayed 1 night in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 26, 2023
Dear Shivani,Your kind words about our service being "fabulous" truly mean a lot to us. Ensuring that our guests have a remarkable experience filled with exceptional service is our top priority and we are thrilled to learn that your expectations were met.Thank you for choosing us and should your travels bring you back to Panama City, it would be our honore to welcome you once again.Happy Holidays!

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 25, 2023
Dear Carlos,We wanted to extend our sincere appreciation for sharing your review. Your feedback serves as a testament to our commitment to providing exceptional experience for our guests. Creating memorable experiences for our guests is at the core of our mission, and your satisfaction is our greatest reward. Hoping to have the pleasure of welcoming you back for another lovely experience.Happy Holidays!

10/10 Excellent

JAMES L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 25, 2023
Dear James,Our sincere gratitude for taking a moment to share your recent experience. It warms our hearts to learn you a nice stay, your satisfaction is our utmost priority and we are thrilled to learn our efforts succeded.We genuinely appreciate your preference and hope to see you again soon.Happy Holidays!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is legend!
Ours was a rest stop between flight legs, a chance to catch our breath, get a good sleep, an excellent massage, some good meals and reset our circadian clocks before pushing on. We had planned to roam the Old Town a bit but were so entangled in the comforts on offer at the Bristol that we never left for the two days we were there. This place is amazing in every way. The top floor spa is nothing short of excellent as is the restaurant on the 5th floor. The buffet breakfast is the stuff of legend and our dinner was 5 star in every way. The staff is friendly and helpful. We will never stay anywhere else though Panama City has a lot to offeror lodging.
Stayed 2 nights in Dec 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 25, 2023
Dear Pat,I am absolutely thrilled to hear that your recent "rest stop" was nothing short of a legendary experience. Your kind remarks truly brightened our day , and we couldn't be more grateful for your kind appreciation.It brings us immense joy to learn that our attention to detail and commitment to excellence contributed to making your stay beyond extraordinary. These details that stood out to you means the world to us; it validate our continuous efforts to ensure every guests receives unparalleled memories at our hotel.Our dedicated staff takes great pride in delivering top-notch service, and your feedback serves as a source of motivation to keep exceeding expectations.It will be our honor to welcome you again soon and deliver another exceptional stay.Happy Holidays!

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff members were great, hotel was in a great location and the hotel was very beautiful, un great condition and had everything you needed right there. Will return again
Stayed 2 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 25, 2023
Dear Patrick,It bring us immense joy to learn your stay was enjoyable and our prime location added to the quality of your experience. Our team strives to provide exceptional hospitality and a comfortable environment for all our guests, and it's incredibly rewarding to know that we were succesful in making your stay memorable.Thank you again for choosing us as we look forward to welcoming you again soon.Happy Holidays!

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regilio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
Stayed 3 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 28, 2023
Dear Elisa,We are thrilled to hear that our guest ambassador Rogelio surpass your expectations while working towards making your experience exceptional. Providing attentive and dedicated service is at the core of our values, and it's gratifying to learn that our efforts contributed positively to your stay.Your comments will be shared with our team and Rogelio will be recognized for his performance.We await the opportunity to welcome you back for another memorable visit.Safe travels,

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 7 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 28, 2023
Dear Katherine,We want to express our heartfelt gratitude for your preference during your stay with us. Your positive comments inspire us to continue delivering excellence in service and commitment to a highest standard in hospitality.Hoping to have the honor to welcoming you back in the near future.Safe travels,

2/10 Terrible

Nelson

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Dos noches sin dormir por ruidos en habitaciones contiguas No es justo pagar un costo tal alto y recibir un pésimo servicio
Stayed 2 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 28, 2023
Estimado Nelson,Deseamos expresar nuestras sinceras disculpas por la incomodidad que experimento y que su descanso durante dos noches se viera interrumpido por su vecino.Entendemos lo crucial que es proporcionar un ambiente tranquilo y armonioso para nuestros huespedes por lo que estamos decepcionados en no cumplir con sus expectativas.Hemos tomado medidas inmediatas para abordar esta situacion y hemos ajustado nuestros procedimientos para evitar recurrencia. Esperamos nos pueda brindar otra oportunidad de demostrarle que dominamos el arte de la hospitalidad panameña pero sobro todo, esforzarnos que su visita sea excepcional.Saludos cordiales,

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and helpfull staff.
Stayed 2 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 23, 2023
Dear Alvaro,We want to express our heartfelt appreciation for your kind review regarding our property and staff. It feels us with immense joy to learn your expectations were positively impacted. Their efforts will be recognized, rest assured your feedback will inspire us to continue delivering exceptional service.We are looking forward to another opportunity to welcome you back and ensure another memorable stay.Safe travels,

6/10 Okay

Anil

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Let me say the place is not five star hotel. Maybe between three to four star not worth the price at all in my opinion , more of the run of the mill type
Stayed 3 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 22, 2023
Dear Anil,We extend our deepest apologies for the less-than-ideal experience during your recent stay with us. Your feedback is invaluable, and we are genuinely sorry for any inconvenience or disappointment you faced. Rest assured, we take your concerns seriously and will address them promptly to ensure a more satisfying experience for our future guests.We hope for another opportunity to deliver an exceptional stay should your travels bring you back to our hotel.Safe travels,

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just WOW!!
There are so many amazing things I want to share about this hotel. From the moment my husband and I walked into the hotel we were immediately greeted by Carlos who retrieved our luggage and then provided us with cool towels to freshen our hands. He then provided us with a glass of fresh juice that was absolutely delicious. We were then greeted by the receptionist Carmen who was a gem! She was very pleasant and friendly and she asked us about our visit to Panama and we told her it was our Anniversary and she upgraded our room for an enhanced experience in this hotel. The check in process was superb! We ordered room service a couple times and everything was wonderful. We had cocktails at the bar and that was great as well. This hotel superseded my expectations and I HIGHLY recommend anyone coming to Panama MUST stay here you will not be disappointed!
Stayed 4 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 18, 2023
Dear Teenn,We are extremely thrilled to hear about your exceptional experience, thank you for your preference and appreciating every detail we cater to you to make this stay one of a kind with a feeling of return.Our sincere appreciation for recogninzing our staff efforts specially Carlos and Carmen whom will be rewarded by their outstanding performance.Your satisfaction is our top priority and we hope to welcome you back soon to another memorable visit.Safe travels,

10/10 Excellent

james peter

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jorge Rodriguez M. - Director of Operations on Nov 16, 2023
Dear James Peter,Thank you for taking time to review your stay with us. Your preference is greatly appreciated as we are certain yoy had a wonderful visit and we will be honored to welcoming you again in a near future.Safe travels,

10/10 Excellent

Gail

Stayed 1 night in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Dec 25, 2023
Dear Gail,We want to take a moment to express our heartfelt gratitude for sharing your evaluations regarding your recent visit. Your satisfaction will always remain our top priority.Happy Holidays!

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were incredibly welcoming, going above and beyond to ensure I felt comfortable and taken care of throughout my visit. Their friendliness and attentive attitude made me feel like a valued guest, and any requests were promptly handled with utmost efficiency. It was evident that the hotel staff genuinely cared about the satisfaction of their guests. Cleanliness is of utmost importance to me when staying at a hotel, and this establishment certainly did not disappoint. The entire hotel exuded a sense of cleanliness and freshness, with a delightful scent permeating the air. The attention to detail in maintaining cleanliness in every nook and cranny was commendable, and it added an extra layer of comfort to my stay. All in all, my experience at this exceptional hotel was nothing short of extraordinary. With its impeccable service, spacious rooms, friendly staff, cleanliness, and luxurious vibes, I am left with no doubt that I will be returning in the future. This hotel stands out amongst the rest, and I highly recommend it to anyone seeking a truly remarkable and indulgent stay.
Stayed 5 nights in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 18, 2023
Dear Samantha,We extend our heartfelt gratitude for choosing us during your recent visit. It bring us immense joy to learn that experience surpassed expectations was nothing short of exceptional.Your kind words regarding our service, amenities and overall experiencee mean the world to us. We take pride in curating memorable moments of pure indulgence and luxury for our esteemed guests and for guests like you we are inspire to continuosly raise the bar.We are honored to have the opportunity to create unsurpassed memories and we keep our promise to deliver the utmost excellence so we await the time to serve you once again.Safe travels,

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious stay at the Bristol after a red eye from San Francisco, on our way to Bocas del Toro. It could not have been any more comfortable. Our dinner at Salispuedes was amazing. The staff - from the time we arrived to our departure - were accommodating and gracious. I would highly recommend a stay at the Bristol.
Stayed 1 night in Nov 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 14, 2023
Dear Gail,We are extremely honored to have the opportunity to deliver a world-class stay complemented by a state-of the-art service and culinary experience at Salsipuedes Restaurant. Thank you for sharing your kind word on our staff performance, they will be recognized.We appreciate your preference and reccomending us as we can wait to welcoming you again soon.Safe travels,

10/10 Excellent

Lori

Stayed 2 nights in Oct 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 5, 2023
Dear Lori,We appreciate opportunity to serve you and valued time to share your evaluations.Hoping your stay was filled with unparalelled memories and a feeling of return.Looking forward to welcoming you again soon!Safe travels,

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 2, 2023
Dear Walter,We appreciate your preference and valued time to share your evaluations. As we are honored to learn your stay was as expected. We will truly delighted to have another soon opportunity to serve you and continue to exceed your expectations.Safe travels,

10/10 Excellent

Pui

Stayed 7 nights in Oct 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 21, 2023
Dear Pui,Thank you for sharing your evaluation, delighted to learn we deliver an experience 10/10.We appreciate your preference as we look forward to having the opportunity to another excellent stay in a near future.Safe travels,

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Jorge Rodriguez M. - Director of Operations on Nov 5, 2023
Dear Sandeep,Our sincere gratitude for your preference and time to share your experience. Hoping to have another near opportunity to serve you again and deliver anothe 5/5 stay.Safe travels,

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service!
Stayed 3 nights in Oct 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 17, 2023
Dear Luis,Thank you for sharing your review. We are delighted to learn you had a great stay complemented by a great service.Needless to say, we will be honored to have the opportunity to deliver another exceptional stay in a near future. Looking forward to welcoming you soon!

10/10 Excellent

Herberth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a luxurious place and I was treated with the same courtesy. Loved it
Stayed 1 night in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 11, 2023
Dear Herberth,Thank you so mucho for your lovely review, as we feel proud to know you experienced the art of panamenian hospitality at its best.We hope to welcoming you soon for another exceptional stay.Safe travels,

10/10 Excellent

Vivek

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience
Stayed 1 night in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 7, 2023
Dear Vivek,It is thrilling to learn your experience was world-class, thank you for giving us the opportunity to deliver the art of panamenian hospitality during your visit.We will be honored to have you again as our guest.Safe travels,

10/10 Excellent

Vivek

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 7, 2023
Dear Vivek,Thank you for your review and for your preference.We will be honored to have another opportunity to serve you again in a near future.Safe travels,

10/10 Excellent

David, MIAMI GARDENS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this property. I would come back.
Stayed 7 nights in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 7, 2023
Dear David,Our sincere appreciation for sharing your experience and for your preference. When we exceed our guests expectations is the ultimate prize in recognition for our work, specially when we leave a feeling of return.Needless to say, we will be honor to have the opportunity to welcome you again to another unparalleled stay.Safe travels,

10/10 Excellent

David, MIAMI GARDENS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Breakfast was great, hotel was super clean, the spa service was amazing too and the people that works there super helpful and super nice. Definitely I would come back any time I need to go to Panama.
Stayed 6 nights in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 7, 2023
Dear David,Thank you for you for sharing your amazing review and recognizing the efforts of our ambassadors whom strive for excellence while performing their duties. Our staff at The Spa will be rewarded by their exceptional service and they will be honored to have another opportunity to make you feel right at home.Safe travels,

10/10 Excellent

Patricio Rodrigo

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Cama y almohadas deliciosas
Stayed 3 nights in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 7, 2023
Estimado Patricio Rodrigo,Nos complace saber que su experiencia fue resaltada por la comodidad de nuestras camas. Nuestras habitaciones están equipadas para ofrecer relajación y complementadas para el descanso que nuestros huéspedes merecen.Esperando poder darle nuevamente la bienvenida y ofrecer otra confortante estadía.Saludos cordiales,

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Oct 11, 2023
Dear Roy,Thank you for your preference and sharing your evaluation, hoping your stay was memorable and unique with a feeling of soon return.Looking forward to another stay filled with unsurpassed experiences.Safe travels,

8/10 Good

Peter Breum

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hotel !!’ Stayed several times and for me is the best value for money you can get in Panama
Stayed 2 nights in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Sep 19, 2023
Dear Peter,It is thrilling to receive your review, as we appreciate your preference and the opportunity to serve you. We enjoyed having you as repeated guest and been able to exceed your expectations with every visit.Looking forward to another visit as your preferred hotel in Panama City.Best regards,

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Jorge Rodriguez M. - Director of Operations on Sep 12, 2023
Estimado Christian,Es un placer recibir sus evaluaciones, esperando su estadía haya sido memorable.Sera un honor poder darle la bienvenida nuevamente en un futuro cercano.Saludos cordiales,

10/10 Excellent

Jorge, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grat hotel and very well kept.
Stayed 6 nights in Aug 2023
Response from Jorge Rodriguez M. - Director of Operations on Sep 2, 2023
Dear Jorge,Thank your for choosing us during your recent stay, as we feel delighted to learn you had a great stay along with a property up to your expectations.We will be honored to have you as our guest again soon, looking forward to your future visit.Safe travels,