Ratings based on 91 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromGuatemala

Acogedor y natural

Posted 14-Nov-2016
Pros: El entorno natural, los alrededores se ven tranquilos
Cons: El desayuno podría ser un poco más variado. Sólo había huevos yo fruta. Colocar pan dulce o muffins.
Location: Es tranquilo, agradable
3out of 5
Recommended
for Everyone
by A verified traveller fromUS

Serves its purpose

Posted 29-Oct-2016
Pros: Front desk staff
The general hotel and room are fine, providing all that is needed for a short stay. My only concerns were with the low quality breakfast (most of the time the buffet was near empty) and not being able to walk anywhere as other amenities are a bit far
2out of 5
by A verified traveller fromPlanet Earth

Hotel -Renovations Required

Posted 17-Oct-2016
Location: It is located walking distance to the local airport and very near a large shopping mall and land transportation terminal.
This hotel needs renovations and should temporarily close to perform.or give cut rate prices. The breakfast buffet was like lacking in most of what you would expect. The rest of menu was adequate with exception of being a bit costly for my taste with money not the point just it should be priced in proportion to the facility. Location is optimal and the hotel property with its surroundings is very pleasant. Would rate this very desirable after renovation since I have stayed here in the past but now the hotel is a toll of time.
4out of 5
Recommended
for Everyone
by A verified traveller fromBoquete

Management was very accomodating. Especially Alba

Posted 6-Oct-2016
Pros: Close to airport but away from hassle. Pool to cool off.
Cons: Hall lights shine in through curtain cracks making it difficult to sleep at ti mes.
3out of 5
Recommended
for Families
by A verified traveller

Close to bus route, but nothing close to eat.

Posted 25-Aug-2016
Pros: Nice pool, good breakfast.
Cons: Curtians
Location: Location in the middle of neighborhood, nothing to do
Room was nice, clean and comfortable but we were directly across from the laundry area and they kept the lights on all night and the Windows had sheer see thru curtains so we had to put towels up to sleep.
2out of 5
by A verified traveller fromboston

Decepcionante

Posted 14-Aug-2016
Lugar bonito Instalaciones hotel, habitaciones , etc? Mediocres. Ir de un wyndham tryp a esto para ahorrar unos $15 diarios fue una terrible decision. Leccion aprendida Desayuno pesimo. El desayuno debe ser equiparable al que le sirven a los presidiarios. Me imagino que los duenos del hotel no le sirven eso a sus mascotas El personal tiende a ser simpatico pero uno que otro es bien cerrado. Pedir que sirvan un poco de avena no deberia convertirse en un dtama. Si tienen miedo a que algo se desperdicie por que no van de mesa en mesa preguntando si quiren avena? La cual ademas de la fruta es lo unico edible ahi?
Comment from Hotel Management
22-Aug-2016 by Michel Burillo. Gerente de reservas., Hotel Management
Buenas tardes Cid, Lamentamos que su experiencia en el hotel no haya sido positiva. Muchas gracias por sus comentarios, los tomaremos en cuenta para la mejora del hotel. Nuevamente, nos disculpamos si el personal no fue lo suficiente servicial y lo ofrecido no lleno sus expectativas. Nos comprometemos a mejorar en dichos aspectos y estar a la espera de su visita. Saludos.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel good location

Posted 1-Aug-2016
Very good stuff very good location nice hotel close to albrook mall
5out of 5
Recommended
for Everyone
by A verified traveller

Hotel agradable , limpio y en área tranquila

Posted 16-Mar-2016
Desde el momento de mi llegada me atendieron muy bien , solo que por error cargaron dos veces mi estadía a mi tarjeta al comprar por expedía , el hotel en general muy limpio , sabanas impecables, Area muy tranquila , contacto con la naturaleza !! A un precio accesible !!
4out of 5
Recommended
for Everyone
by A verified traveller

lots of noise

Posted 12-Mar-2016
Pros: location
Cons: no live bands with drums and horns starting at 10:00 PM
Location: great location
very bad start, but they took care of all the errors done on first day. first day was terrible.
3out of 5
by A verified traveller

Posted 6-Mar-2016
I felt we were sent to the 2nd building of lesser quality because we had booked with Expedia. I won't plan on staying there again.