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Reviews

4.4 / 5Excellent
638 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Spa

Map

What's nearby

  • Popular Location
    Avenida Balboa
    1 min walk
  • Popular Location
    Via Espana
    12 min walk
  • Restaurant
    Uruguay Street
    1 min walk
  • Airport
    Panama City (PTY-Tocumen Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 1 King Bed, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Studio Suite, 1 King Bed, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Terrace

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Panama City

Located in Panama City, Waldorf Astoria Panama is in the city centre and near the boardwalk. Casco viejo panama basilica and Panama Viejo are notable landmarks, and the area's natural beauty can be seen at Cinta Costera and Veracruz Beach. Looking to enjoy an event or a game while in town? See what's happening at Maracana Stadium or Estadio Nacional Rod Carew.

Popular Location

What's nearby

  • Avenida Balboa - 1 min walk
  • Via Espana - 12 min walk
  • Cinta Costera - 19 min walk
  • Crown Casino - 19 min walk
  • Multicentro Panama - 6 min drive

Getting around

  • Panama City Passenger Station - 9 min drive
  • Iglesia del Carmen Station - 11 min walk
  • Panama City (PTY-Tocumen Intl.) - 23 min drive

Restaurants

  • BRIO Brasserie — 1 min walk
  • Ginger — 1 min walk
  • Uruguay Street - 1 min walk

About this property

Waldorf Astoria Panama

5-star luxury hotel, walk to Avenida Balboa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 142 soundproofed rooms provide free WiFi, free wired Internet and MP3 docks. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Waldorf Astoria Panama offers 142 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking (surcharge)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 2 km

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PAB 14.50-19.50 per person
2 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (3391 square feet)

Outdoors

Pool sunloungers
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Reflexology
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

42-inch flat-screen TV
TV channels
MP3 dock
pay films
premium channels

Food and drink

Coffee/tea maker
Minibar
Oven

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets are allowed for an extra charge of PAB 150 per pet, per week.
  • 1 per room (up to 30 lb/14 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PAB 15 per day.
  • Free cots (infant beds)!

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between PAB 14.50 and PAB 19.50 per person (approximately)
  • Airport shuttle fee: PAB 40 per person (one-way)
  • Pet fee: PAB 150 per pet, per week
  • Rollaway bed fee: PAB 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
4.4

Excellent

5 - Excellent
403
4 - Good
153
3 - Okay
46
2 - Mediocre
22
1 - Poor
14
4.7
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.5
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

No joy in writing this, but this is the worst Waldorf Astoria I've ever been to. Its run down, and the staff has no business being associated with the Hilton name. I couldn't wait to check out. A few examples: Elevator buttons sometimes work, sometimes not. The backlighting of the buttons is so poor its hard to know until you get to the desired floor, if at all. Called for a tea kettle. A seemingly basic request. They didn't have any. As in zero. So we had to request warm water be sent to the room. Which occasionally actually showed up. Related to the kettle, the staff would call to confirm it arrived. Sounds good. But it rarely had arrived. More importantly, by the time they called over 40 minutes had passed. The area surrounded the hotel is rather grim. A ton of closed restaurants. While not in the control of the hotel, it does impact your stay unless you're planning to stricly eat in or utilize taxis all the time. The final episode involved us trying to get some food prior to departure from the breakfast area. To be fair, we arrived 15 minutes before they opened because of our travel time. The girl tried to send us away. Then offered bread. Finally, after i was losing my cool she gave us two cappuccinos and yogurts. How hard would it be to try to make a guest feel valued rather than an annoyance? She could have made it a great moment, but had no inclination to do so. A dismal experience from start to finish.

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness

Quiet, smaller hotel near the harbour. Good area for restuarants. Nice suite

Stayed 6 nights in Feb. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jan. 2020

    3/5

    • Disliked: Amenities, property conditions & facilities

    It doesn’t feel that you are in 5 star hotel. Old structure, elevator always has an issues. We never were able come up directly to our door.

    Stayed 3 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good Services and quite place.personal was really professional and Cortez, room clean all the time

    Stayed 3 nights in Jan. 2020

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