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Outdoor pool, sun loungers
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Sortis Hotel, Spa & Casino, Autograph Collection

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBingo 903 min walk
    Popular LocationVia Espana11 min walk
    Popular LocationAvenida Balboa14 min walk
    AirportPanama City (PTY-Tocumen Intl.)16 min drive

Choose dates to view prices

Studio, 1 King Bed, Non Smoking, City View

  • 990 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

5/5 guest room rating
  • 474 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

5/5 guest room rating
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, City View

5/5 guest room rating
  • 1432 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Apartment, 2 Bedrooms, Non Smoking, City View

5/5 guest room rating
  • 1981 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 Double Bed, Non Smoking, City View

No guest room rating
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking, City View

5/5 guest room rating
  • 1033 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Panama City

In the city center and near a metro station, Sortis Hotel, Spa & Casino, Autograph Collection is in an area with good airport proximity. Albrook Shopping Mall and Multiplaza Pacific Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cinta Costera and Veracruz Beach. Museum of Natural Science and Explore Museum are also worth visiting. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Bingo 90 - 3 min walk
  • Via Espana - 11 min walk
  • Avenida Balboa - 14 min walk
  • Uruguay Street - 17 min walk
  • Multiplaza Pacific Mall - 19 min walk

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 17 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • Il Tula Restaurant — 1 min walk
  • Sotis Market — 1 min walk
  • Gelato & Co — 3 min walk
  • Makoto — 5 min walk
  • La Locanda — 5 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection

Luxury Panama City hotel in Obarrio, near Via Espana
Along with 5 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 391 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and rainfall showerheads.
Sortis Hotel, Spa & Casino, Autograph Collection offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20.00-30.00 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (14155 square feet of space)

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 30 casino gaming tables
  • 80 casino slot machines
  • Bingo
  • Casino (4306 square feet of space)
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 4 2020 to December 3 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 30.00 per person (approximately)
  • Airport shuttle fee: USD 38 per person (one way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 10 years old)
  • Self parking fee: USD 5 per day
  • Valet parking fee: USD 5 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel, Spa & Casino, Autograph Collection Hotel
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel, Spa & Casino, Autograph Collection Panama City

Frequently asked questions

Can I cancel my reservation for free at Sortis Hotel, Spa & Casino, Autograph Collection and receive a full refund?
Yes, Sortis Hotel, Spa & Casino, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Sortis Hotel, Spa & Casino, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sortis Hotel, Spa & Casino, Autograph Collection?
As of Apr 11, 2021, prices found for a 1-night stay for 2 adults at Sortis Hotel, Spa & Casino, Autograph Collection on Apr 16, 2021 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sortis Hotel, Spa & Casino, Autograph Collection have a pool?
Yes, this property has an outdoor pool.
Is Sortis Hotel, Spa & Casino, Autograph Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sortis Hotel, Spa & Casino, Autograph Collection?
Self parking is available for USD 5 per day. Valet parking is available for USD 5 per day.
What time is check-in at Sortis Hotel, Spa & Casino, Autograph Collection?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sortis Hotel, Spa & Casino, Autograph Collection?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Sortis Hotel, Spa & Casino, Autograph Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 38 per person applies.
Where is Sortis Hotel, Spa & Casino, Autograph Collection located?
Located in Obarrio, this luxury hotel is within a 15-minute walk of Bingo 90, Via Espana, and Avenida Balboa. Uruguay Street and Multiplaza Pacific Mall are also within 1 mi (2 km). Vía Argentina is only a 5-minute walk and Iglesia del Carmen Station is 13 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 270 out of 472 reviews
5 - Excellent 57%
Rating 4 - Good. 128 out of 472 reviews
4 - Good 27%
Rating 3 - Okay. 29 out of 472 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 472 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 472 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The pandemic has affected it!!! The casino personnel very rude!
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurants on-site, casino and well appointed rooms.
Stayed 1 night in Mar 2021

4/5 Good

Stayed 3 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous property. Very modern. Excellent location with great food on premises. Most important is has super high speed internet throughout the hotel. I will definitely be staying here on my next trip to Panama which will be soon.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will sound funny but the showers were humongous and amazing. Very relaxing after hanging out all day in the infinity pool!
Stayed 1 night in Mar 2020

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