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Hard Rock Hotel Panama Megapolis

Photo gallery for Hard Rock Hotel Panama Megapolis

Featured Image
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Hard Rock Hotel Panama Megapolis

Hard Rock Hotel Panama Megapolis

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Ave. Balboa al lado de Multicentro, Panama City, Panama

Explore the area

  • Popular LocationCinta Costera8 min walk
  • Popular LocationVia Espana17 min walk
  • Popular LocationBingo 9019 min walk
  • AirportPanama City (PTY-Tocumen Intl.)17 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, Oct 19 - Fri, Dec 31.

About this area

Panama City

Located in Panama City, Hard Rock Hotel Panama Megapolis is connected to a shopping center. Travelers who have shopping on the agenda can visit Multicentro Panama and Via Espana. Traveling with kids? Consider Museum of Natural Science and Marine Exhibition Center Smithsonian Institute Panama. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Multicentro Panama - 4 min walk
  • Cinta Costera - 8 min walk
  • Uruguay Street - 14 min walk
  • Via Espana - 17 min walk
  • Bingo 90 - 19 min walk


  • Bazaar — 1 min walk
  • Ciao Tapas and Pizza — 1 min walk
  • Acentos — 4 min walk
  • Tauro — 5 min walk
  • Restaurante Hikaru — 5 min walk

Getting around

  • Panama City Passenger Station - 9 min drive
  • Iglesia del Carmen Station - 18 min walk
  • Tocumen Intl. Airport (PTY) - 17 min drive

About this property

Hard Rock Hotel Panama Megapolis

Luxury hotel connected to the convention center in Panama City with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 4 bars/lounges are onsite. All 1463 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wired Internet, and rainfall showerheads.
Hard Rock Hotel Panama Megapolis offers 1463 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Hard Rock Hotel Panama Megapolis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi, Wired Internet (PAB 3.21 per stay)
  • Available in some public areas: Free WiFi, Wired Internet (PAB 3.21 per stay)

Parking and transportation

  • Valet parking on site (PAB 10.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: PAB 18.99-35 for adults and PAB 18.99-35 for children
  • 4 restaurants and 1 coffee shop/café
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli


  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (137704 square feet of space)
  • Meeting rooms - 13


  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Rooftop terrace


  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • 5 casino gaming tables
  • 100 casino slot machines
  • 3 casino VIP rooms
  • Casino (53821 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels


  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator


  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 19 2021 to December 31 2021 (dates subject to change).

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children (approximately)
  • Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that all guests register and present government-issued photo identification at check-in.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
Hard Rock Megapolis
Hard Rock Panama Megapolis
Hotel Hard Rock Megapolis Panama
Hotel Megapolis Panama
Megapolis Hotel
Megapolis Panama
Panama Hard Rock Megapolis
Panama Megapolis
Hard Rock Hotel Panama Megapolis Panama City
Hard Rock Panama Megapolis
Hard Rock Hotel Panama Megapolis Hotel
Hard Rock Hotel Panama Megapolis Panama City
Hard Rock Hotel Panama Megapolis Hotel Panama City

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 553 out of 999 reviews
5 - Excellent 55%
Rating 4 - Good. 240 out of 999 reviews
4 - Good 24%
Rating 3 - Okay. 94 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 52 out of 999 reviews
2 - Poor 5%
Rating 1 - Terrible. 60 out of 999 reviews
1 - Terrible 6%




Staff & service




Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE place to stay in Panama City... it's location, friendly accommodating staff, and the amenities are fantastic. The rooms were wonderful, clean and bright. We tried Tauro (steakhouse) and the Bazaar - they were both delicious and the service excellent. We literally partied like rock stars at their rooftop restaurant, and at the wonderful outdoor infinity pool as well. We will definitely be returning!
Stayed 4 nights in Feb 2019

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and no one notice me.
Stayed 2 nights in Nov 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/5 Poor

Stayed 4 nights in Mar 2020

3/5 Okay

Travelled with family
Let’s start with it was during COVID-19. The hotel is nice but could use some spring cleaning and a few spruce ups. The room floors were not that clean, my white socks turned grey. The food was mediocre in all the restaurants except Taurus. The steak there was delicious. The drinks were good for a good price. The casino is laughable. It is really small. The attached mall is cute but not that exciting. Go to the Albrook or Multiplaza mall. The pool was nice but they closed it and there was absolutely nothing to do after that. So we went to the empty mall (COVID-19). When we got back they had a opened the pool back up! But no food at the poolside only room service because of COVID-19. When we were checking out the bellhop tried to grab my bag from me so I would have to tip him! He tried but failed!
Stayed 5 nights in Mar 2020