The room was large, which was nice, but the overall experience was not great. The bathroom was in need of repair/updating/finishing. The pullout was flimsy and we had to go down to ask for bedding (which no additional pillows were provided). The carpet had old gum/candy/food ground into it. By morning, there was a stale smoke smell. We will not be returning because of this. As for the front desk staff, the gentleman we spoke with was pleasant and nice. The lobby was clean and breakfast was nice.