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Reviews of Albrook Inn

3 out of 5
Albrook Inn
Las Magnolias, Building 14, Albrook, Panama City, Panama

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 488 reviews" "
Rating 8 - Good. 216 out of 488 reviews" "
Rating 6 - Okay. 106 out of 488 reviews" "
Rating 4 - Poor. 33 out of 488 reviews" "
Rating 2 - Terrible. 13 out of 488 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place
Stayed 1 night in Feb 2024

10/10 Excellent

Celinda I

Liked: Cleanliness, staff & service
Nature
Stayed 2 nights in Mar 2024

6/10 Okay

Alison

Stayed 1 night in Mar 2024

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly Staff, Alba who's one of the ladies at reception was extremely helpful. The room we had was basic, a simple bed, washroom and closet, needs serious improvement ie a coffee table and mini fridge would have brought us back. What might take us back to that Inn is the people.
Stayed 6 nights in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent area for a quick morning or afternoon birdwatching walk. The back garden area is lovely and surrounded by forest. It's also centrally located and easy to get to the Albrook Airport or city by Uber. I only ate at the restaurant once, but the sancocho was excellent and the Cerveza Panama was bien fria! My only complaint is that there is a very bright light in the parking area which is not blocked out by the curtain. Bring an eye mask! Also, there was no luggage rack or other surface in the room for a suitcase. The wifi was weak and intermittent. But otherwise, the staff were polite, the room and bathroom were very clean, and the price was good.
Stayed 4 nights in Feb 2024

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice neighborhood location, quiet/safe. Comfortable bed. However the accommodation was very simple, not attractive… and important details/amenities for overall comfort, not attended/considered. Disappointed. I’d have moved to another location for greater overall comfort and much better value had I not paid in advance as was required. Competitive rate, I expected more.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

KRISTA

Travelled with family
Liked: Staff & service
It is a safe zone. Small rooms with a good bathroom. Curtains in the room are not the best but pillows and sheets very good . Not for long stays.
Stayed 2 nights in Jan 2024

10/10 Excellent

Karsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in Dec 2023

8/10 Good

Caridad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023

8/10 Good

Dil

Stayed 2 nights in Nov 2023

10/10 Excellent

Marya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bill

Liked: Staff & service, property conditions & facilities
Nice quaint place to stsy
Stayed 1 night in Oct 2023

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great basic hotel
Stayed 3 nights in Oct 2023

8/10 Good

Gordon

Stayed 1 night in Oct 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

aleyia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quite and clean. Great customer service
Stayed 5 nights in Aug 2023

10/10 Excellent

Nili

Stayed 1 night in Jul 2023

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Always a great stopover. Hotel is clean, staff is so friendly and restaurant is delicious!
Stayed 1 night in Jun 2023

6/10 Okay

Linda, Bonney Lake

Business traveller, Travelled with partner
Disliked: Staff & service
Very disappointed with our stay this time. No hot water, checked in with my dog, no mention of an extra change until the next morning. Have stayed before without the pet charge. I don't mind paying the extra just should of been up front about it. Won't be staying again.
Stayed 1 night in Jun 2023

2/10 Terrible

Luz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albrook Inn - No, No…
Terrible customer service, the receptionist didn’t communicate. I have to ask her for the WIFI. The bathrooms was dirty, the toilet seat was wet. I think the hand towel and one of the bath towel was used because looked dirty and flat. Two of the soaps were used and one had hair. The tray that hold the soaps and shampoo/conditioning was dirty. Sink was not cleaned. Shower can use some bleach and scrub. There were not table or desk to do any work or eat, and outlet didn’t work. Breakfast was boring. I paid $89+ for each night x 2 nights but left the next day. Too expensive for the quality.
Stayed 2 nights in Jun 2023

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Kenneth

I enjoy the silence and the natural surrondings.
Stayed 8 nights in Apr 2023

6/10 Okay

Merle

Stayed 1 night in Mar 2023

10/10 Excellent

Longin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fish in garlic sauce and patacones for dinner at their restaurant were very good.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie L

Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!!
Stayed 1 night in Feb 2023

10/10 Excellent

megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
This is a sweet little family friendly spot very close to Allbrook. The beds were comfy, wifi good, pool perfect for the kids. Im they did our Landry in 2 hours. The staff was lovely. I will gladly stay here again.
Stayed 1 night in Feb 2023

6/10 Okay

Arlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sparse
Room was clean but had NOTHING in the room but 2 beds... no night stands.. no lamps... one ceiling light not bright enough to read from the bed...no chair...breakfast didn't start until 8:00..too late for most air flights
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The backyard, pool with terraced breakfast area are gorgeous. A tropical garden right in the city!
Stayed 1 night in Feb 2023

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Karsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, no complaints, would stay there again.

8/10 Good

David

Stayed 1 night in Dec 2022

8/10 Good

Isidor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better weather sealing around access door. You can see light from the outdoor light’s threw the space around the door.
Stayed 1 night in Nov 2022

10/10 Excellent

Ruediger, Oak Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Katia Candanedo

Travelled with family
Liked: Cleanliness, property conditions & facilities
I have stayed here multiple times , good area and it’s convenient. This time I noticed a lot of bothersome issues with the staff. I requested our breakfast to go daily due to tour times and my husband not wanting to sit in in a restaurant next to anyone (his covid concerns) all was good until the 3 rd day when I was informed by the front desk of breakfast being a “ curtesy “ and they did not want to do to go boxes.I specifically get hotel with breakfast included. It’s not a curtesy. Another instance we ordered pizza and we’re going to eat it by the pool and were informed to move away from the cámara view cause of management. They want you to purchase from their restaurant on their premises. Both instances were inappropriate. If I choose to purchase from the restaurant , get take out or request a box breakfast should not be made into a concern. We are not kids, we’re paying adults. rooms are clean , bed nightstand and one chair. It was petty and unnecessary.
Stayed 5 nights in Sep 2022

8/10 Good

RICHARD, Apache Junction

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very charming and right next to a tropical forest. A toucan was feeding on the palm fruits by the pool at breakfast.
Stayed 2 nights in Sep 2022

8/10 Good

Almot

Stayed 1 night in Jul 2022

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They had really nice staff especially in the restaurant and office. They also had bird feeders up and hummingbird feeders up which is so great because it is a great place to view many in t upped in of my birds.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean... close to airport and Albrook mall
Stayed 1 night in Mar 2022

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
It is an older building but well kept. The staff were extremely helpful and pleasant. My room was clean but some electrical plugs didn’t work. I will stay there on my next trip.
Stayed 3 nights in Feb 2022

10/10 Excellent

Suzanne M

Stayed 1 night in Feb 2022

2/10 Terrible

Mariana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty. It was really noisy at night. I politely complained with the guy in reception, but the noisy party continued. I could not sleep. Awful experience. I would not recommend this hotel.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Big problems with the low flow toilet clogging. Staff not responsive to unclog it in a timely manner - over 24 hours with a non functioning toilet. Also thought $50 to extend check out for 2 hours was excessive when it was $70 a night, especially after enduring toilet issues. I’ve stayed at Albrook Inn many times over the years and this was my worse stay. What’s with the crappy cable tv package too?
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020