Title: 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=57125417&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ On beach with water park, near Thomas Drive ## Photo gallery for 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ ![A heated pool - 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ (Panama City Beach)](https://images.trvl-media.com/lodging/58000000/57130000/57125500/57125417/39d117f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 bedrooms, iron/ironing board, free WiFi, bed sheets - 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ (Panama City Beach)](https://images.trvl-media.com/lodging/58000000/57130000/57125500/57125417/1edf8693.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ (Panama City Beach)](https://images.trvl-media.com/lodging/58000000/57130000/57125500/57125417/74e36664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV - 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ (Panama City Beach)](https://images.trvl-media.com/lodging/58000000/57130000/57125500/57125417/2dea43f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV - 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ (Panama City Beach)](https://images.trvl-media.com/lodging/58000000/57130000/57125500/57125417/678bb341.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Take advantage of a water park, laundry facilities, and a hot tub at 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️. Stay connected with free in-room WiFi. ## Reviews 9.4 Exceptional ### Entire condo 3 bedrooms2 bathroomsSleeps 81481 sq ft ## Popular amenities - Pool - Hot tub - Kitchen - Washer - Dryer - Free WiFi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ Top Reasons to Book this Beachfront Condo: \* Beachfront w/ Wall to Wall Views \* 2500sf Gulf Front Lagoon Pool (Seasonally Heated), Two Hot Tubs \* Beachfront Tiki Bar and Grill \*“Splash Zone” for kiddos \* On-site Market, 24hr Security Gated Access \* Stroll down the beach to Pineapple Willy's \* Professionally Managed; 24/7 Service Escape to Boardwalk Beach Resort and enjoy the spectacular views from your private balcony, living room, kitchen, and master bedroom! Boardwalk 1801 is a beautiful 3 bedroom, 2 bath condo that features an open kitchen with gorgeous granite countertops, updated flooring, and a comfortable living area with a large flat-screen TV. You may want to spend all your time out on the balcony taking in the panoramic views! The spacious master bedroom is Gulf Front with stunning wall-to-wall views and has a king bed and Ensuite bathroom with a garden tub and separate walk-in shower. There’s also a guest room with a queen bed with Ensuite bathroom. The last guest room features a twin-over-twin bunk and a futon in the living room, sleeping up to 8 guests. Whether you’re soaking up the Gulf Views, catching the sun on the beach, or taking a dip in the beachside pool, Boardwalk 1801 is the perfect spot for your next Panama City Beach vacation! \*This property is not available to adults Under the age of 25\. No Exceptions. \* \*We LOVE Snowbirds! Low Monthly Winter Rates\* Snowbird Season runs from November thru February, on a monthly basis. To prepare a qualified quote, select your arrival date (must be the 1st day of the month) and the departure date (must be the 1st day of the month). Alternate dates must be pre-approved. All monthly rentals are subject to an additional $150 cleaning fee. Please contact us with your interest and to further assist! Boardwalk Beach Resort Condominium is located directly on the sugar-white sands of Panama City Beach. This beachfront complex is a wonderful vacation destination thanks to its huge private beach and family-friendly amenities. The area around Boardwalk offers world-class dining, shopping, nightlife, and outdoor activities and is close to the award-winning St. Andrews State Park. Enjoy lots of amenities, including the 2500sf zero-entry lagoon pool (seasonally heated), two hot tubs, a Gulf Front tiki bar, and grill, a kids splash pad, a corner market, and 24-hour security gated access! Come find your new vacation tradition at Boardwalk Beach Resort! The Bed Setup: Master Bedroom: King Bed Guest Bedroom: Twin over Full Bunk Guest Bedroom: Queen Bed Living Room: Futon Area Attractions: Boardwalk is located just minutes from gourmet seafood dining, signature golf courses, amazing deep-sea fishing, fabulous water and amusement parks, miniature golf, gift shops, and the world-class entertainment and events Panama City Beach is famous for. Nearby, at the corner of Thomas Dr and North Lagoon Dr is Captain Anderson's Marina and Restaurant. You will find delicious fresh seafood, charter fishing boats, and shell and dolphin excursions. Major grocery stores and retailers are also within a 5–10-minute drive. At the end of Thomas Drive is the gorgeous St. Andrews State Park. Grand Lagoon touches the park to the north and to the south is the beautiful Gulf. Swimming and fishing are great at the park without the large crowds! If you're looking for great shopping and fabulous eateries, nearby Pier Park will fill the bill! With more than 125 retail, dining, and entertainment choices, Pier Park is a one-of-a-kind beachfront family-friendly attraction featuring island-inspired architecture and popular stores. Dillard’s, Ron Jon Surf Shop, Target, and Forever 21 are but a few. Dine at numerous eateries like Jimmy Buffett’s Margaritaville, Dick’s Last Resort, and Five Guys Burgers, or catch a show at the Grand IMAX Theater. Registration Number=36488 ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Heated pool - Hot tub ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Car recommended ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen island - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Bathtub or shower - Hair dryer - Shower - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Smart TV with cable/satellite channels ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping mall - Near the bay - Near the marina - Near the ocean - On the waterfront ### Things to do - Heated pool - Water park - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Parasailing nearby - Sailing nearby - Scuba diving nearby - Snorkeling nearby - Surfing/bodyboarding nearby - Swimming nearby - Wildlife walks nearby - Windsurfing nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Property located in a resort - Unit size: 1,481 square feet ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/23000000/22250000/22244200/22244182/a6108397.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relax Above the Waves – 2BR Boardwalk Condo w/ Gulf Views, Pool & Tiki Bar Panama City Beach - Ocean view - Hot tub - Kitchen - Washer 9.0 Wonderful 71 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=22244182&PinnedHotelID=22244182&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/84000000/83100000/83091100/83091074/3908d0c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tide View - Beach Access, 5 Pools, 2 Hot Tubs Panama City Beach - Hot tub - Kitchen - Washer - Dryer 8.4 Very good 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=83091074&PinnedHotelID=83091074&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12200/12110/5c95577c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Howard Johnson by Wyndham Panama City Panama City - Pool - Breakfast included - Parking included - Free WiFi 6.2 265 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12110&PinnedHotelID=12110&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/75000000/74710000/74700600/74700576/22022aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly Updated Condo Next to Beach! 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 36488 ### We should mention A car is recommended for transportation to and from this property ### Property is also known as 3970 ## About the area Located in Panama City Beach, this condo is on the beach. Thomas Drive and Pier Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shipwreck Island Waterpark and Frank Brown Park. Coconut Creek Family Fun Park and Emerald Falls Family Recreation Center are also worth visiting. Be sure to check out the area's animals with activities such as game walks and birdwatching. [Visit our Panama City Beach travel guide](https://www.expedia.ca/Panama-City-Beach.dx8021) [View more Condo rentals in Panama City Beach](https://www.expedia.ca/Panama-City-Beach-Condos.d8021-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.17118%2C-85.79753&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AVEu3mF1bfuHcG50u7i79bm_-NY=) Panama City Beach, FL ### What's nearby - ![Sunset in Panama City, Florida](https://images.trvl-media.com/place/6023330/61ad034c-f147-489d-be0b-65a87b5329a5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Panama City Beaches 11 min walk \- 1.0 km - ![Upper Grand Lagoon showing a beach, tranquil scenes and a lake or waterhole](https://images.trvl-media.com/place/6190192/ec97388a-64d8-4470-a260-1426b7816f33.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Andrews Bay 12 min walk \- 1.1 km - ![Ripley\'s Believe It or Not](https://images.trvl-media.com/place/6128530/9efc3ace-f363-4b95-8b0f-aea8f47ff99c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Believe It or Not 14 min walk \- 1.2 km - ![Outside WonderWorks in Panama City Beach, FL. So much fun for families! #LifeAtExpedia](https://images.trvl-media.com/place/8021/761114ea-dba7-4140-8d88-3a1b872960b2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) WonderWorks 16 min walk \- 1.4 km - Thomas Drive 3 min walk \- 0.3 km ### Getting around - Northwest Florida Beaches Intl. Airport (ECP) 26 min drive ### Restaurants - McDonald's 19 min walk - Pineapple Willy's 12 min walk - McDonald's 18 min walk - Circle K 14 min walk - The Rusty Anchor 4 min walk ## Frequently asked questions ### Does 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ have a pool? ### Is 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ pet-friendly? ### What time is check-in at 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️? ### What time is check-out at 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️? ### Where is 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 🏖️XL Balcony, Great Views-3BR Boardwalk1801🏖️ Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 10 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 9.4 Cleanliness ### 9.8 Location ## Reviews ### 10/10 Excellent #### Wendy D. Jul 18, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful My family really enjoyed this condo. It was very clean and spacious. Even being on the 18th floor, the elevators were never a problem. We definitely plan to stay again. ##### Wendy D. Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Amy H. Oct 14, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 1801 This condo was the nicest we have stayed in while visiting PCB. It was very clean and had everything we needed. It was in a perfect location…not super crowded. We will definitely stay here again. ##### Amy H. Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### Amy H. Sep 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice condo in a perfect location We enjoyed our stay at the Boardwalk! The condo was very comfortable and clean. We appreciated that there were plenty of towels, clean bedding, and that the kitchen had everything we needed. The location on Thomas Drive was convenient and less crowded than other areas of Panama City Beach where we've stayed. Highly recommend this condo! ##### Amy H. Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Shena W. Apr 9, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The condo views was amazing! Very clean and the beds slept good as well! We really enjoyed our stay! We will definitely book again! ##### Shena W. Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Rikki T. Apr 3, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Spring Break We had a wonderful stay! The condo was clean and fit our family perfectly! ##### Rikki T. Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Rudina B. May 31, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful view and amazing place This was nice and beautiful condo with amazing view beautiful ! We enjoyed staying and have fun ! Thank you ##### Rudina B. Stayed 2 nights in May 2022 ### 10/10 Excellent #### Kelly V. Jun 8, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### This room was perfect for our weekend! We had a mother/daughter weekend with 3 adults and 3 teens and this room was perfect for it. It was clean and comfortable and fresh. The only thing we would add is to bring extra blankets and pillows as there are no extras but the kitchen was well equipt to make it feel like home. Would definitely come back and stay again! ##### Kelly V. Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Melodie H. May 30, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Would stay again Boardwalk was a very nice complex that doesn't feel over crowded. The unit was very nice and had great views. We fit 4 adults and 4 children without feeling like we were in top of each other. My one suggestion is if you like a fluffy pillow, bring your own. ##### Melodie H. Stayed 3 nights in May 2023 ### 10/10 Excellent #### Derrick R. Aug 11, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### great great ##### Derrick R. Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### Pam C. Jun 1, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### awesome Things was awesome..great view..clean condo..loved the washer an dryer..evelators was fast.great experience..will differently b back next year.. ##### Pam C. Stayed 5 nights in May 2023 ### 10/10 Excellent #### Sherry W. Mar 12, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful oceanfront Great view right on the beach and close to restaurants and activities. Only drawback was third bedroom had two bunks that would not be suitable for adults. Property staff were extremely friendly and helpful. We were a little concerned about being on the 18th floor, but the 5 elevators made it a non-issue. Convenient parking. We would stay here again. ##### Sherry W. Stayed 14 nights in Feb 2022 ### 10/10 Excellent #### Cherie S. Sep 18, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### PCB 2021 Excellent location with extra large balcony to watch dolphins, sting rays and enjoy the amazing view. As advertised with seamless instructions. Beautiful unit with plenty of room. We will definitely be back! ##### Cherie S. Stayed 5 nights in Sep 2021 ### 10/10 Excellent #### Connie S. May 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing time! Condo was super nice and very clean. Building and property were also clean. Big patio. Wonderful staff. Easy walk to the beach. Less traffic than being closer to Pier Park, and really enjoyed the restaurants down this way. My only complaint is the ‘no toys in the pool’. We have toddlers, so just “sitting” in the pool isn’t exactly fun for them. I think if it’s that big a of deal, the pool should be split in half with an ‘adults only’ section. ##### Connie S. Stayed 7 nights in May 2023 ### 8/10 Good #### Linda C. Jun 13, 2022 Liked: Cleanliness, check-in, communication, location #### Great fun on the beach We had the best time celebrating new jobs, birthdays, and Father’s Day! The property was convenient to restaurants, shopping, and parks. On-site, any need we had was met. The only problem we had was with the bunk beds. The weight limit was 120 pounds. None of us weighs less than that so we had to put those mattresses on the floor which was pretty awful. I suggest the weight limit be added to the advertisement. ##### Linda C. Stayed 3 nights in Jun 2022 ### 8/10 Good #### Helen B. Mar 2, 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Sent a email regarding TVs not working. Never got a reply. Condo was very clean. Pictures on line where on spot. Beds were great. No book in condo regardless who to contract. Got a maintaince man on site to help us out to fix TVs. Only had working TVs 3 days out of the 17 days. ##### Helen B. Stayed 28 nights in Feb 2023 ### 10/10 Excellent #### Cory R. Jun 5, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Condo, Perfect Location, Lacking Property Condo was amazing, clean, with amazing views. Property management was easy to communicate with and only had one hiccup with delivering towels to the wrong room. The condo was only set up originally with 6 towels for three bedrooms. Property - The property is extremely strict around the pool. No drinks, even from the tiki bar on property, allowed near the pool. No real "playing" with the kids in the pool as it was deemed rough housing. Overall great condo, but probably would try another area due to the strictness of the actual property. ##### Cory R. Stayed 3 nights in May 2023 ### 6/10 Okay #### kami m. Aug 27, 2021 Liked: Cleanliness, check-in, location #### Needs improvement This was advertised as sleeping 8, there were only 3 of us. My son could not sleep in one of the bedrooms because the mattress was terrible, I found the master to be the same. 2 horrible towels for the entire stay and 1 roll of toilet paper. TV/cable issues. Smart TVs are so inexpensive anymore so are Keurigs. We paid a lot to stay there yet everything was on the cheap and therefore not comfortable. ##### kami m. Stayed 4 nights in Aug 2021 ### 8/10 Good #### Rachel T. Mar 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Locks!!!! I wish I had known that this unit did not have a safety latch or dead bolt on the front door it was way to easy for my 2&3 year olds to get out of the room. The back sliding door lock was either broken or just wouldn’t work. Thankfully they didn’t try that one. Also would have been nice to have had a lock on the master bedroom door that actually locked. If these minor things were fixed we would definitely rent this condo again. Everything else was awesome. The staff was great. I took all 5 kids to the splash pad daily and they were very helpful and kind. Looking at pictures I didn’t think that the kids would like the splash pad because it was plain in the pictures. but they have added little figures that spray water as well and my kids loved it. We will definitely be booking with this place resort again. Hopefully the other condos have locks. ##### Rachel T. Stayed 3 nights in Mar 2023 ### 6/10 Okay #### John G. Oct 1, 2021 Liked: Check-in, location Disliked: Cleanliness #### One of the better units (but that's not saying much) The property seemed like it was once nice, but has been in decline for the past 20 years. The sleeper couch was broken, and there was a huge tear in the leather of the second couch, as well as one of the dining chairs. This wasn't a deal breaker, but but not quite what we were hoping for. The most unfortunate part was that we had family staying in other units on the property and ours was in FAR better condition :( The first night we arrived, we hopped into bed only to discover sand in the sheets. Let me tell you, arriving after a long trip and finally getting to rest, only to realize the sheets hadn't been changed was a HUGE disappointment (not to mention yuck). When we called about the problem, someone brought us new sheets the next day, but no one offered to change them for us. I even asked, and they declined saying that there wasn't anyone available to do that. Everyone makes mistakes, and it is how we handle them that is what I truly care about. The Boardwalk staff was extremely minimal, and the limited interactions that I had were not good. We were still able to enjoy our time at the beach, but people should know what to expect so that they are not disappointed. ##### John G. Stayed 11 nights in Sep 2021 ### 10/10 Excellent #### Emily T. Oct 25, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location and views The views from the property were outstanding and gorgeous! The location is prime, sitting right on the beach. The company was quick to respond to a few requests and questions. Check in and check out was smooth. ##### Emily T. Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Brooke T. Oct 20, 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Gray room and location Check in was easy. Great location. Not too crowded in October. ##### Brooke T. Stayed 3 nights in Oct 2022 ### 8/10 Good #### Kenneth W. Jul 31, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Pretty good experience The location was great and the individual condo was very nice. There were visible rat traps by the air conditioner units outside though. Also, the remotes to a couple of the tvs weren’t working and the jets in the garden tub wouldn’t turn on. ##### Kenneth W. Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Thaddeus B. Apr 30, 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Great Unit As advertised. The unit was awesome, clean and convenient ##### Thaddeus B. Stayed 4 nights in Apr 2022 ### 8/10 Good #### Lacey S. Apr 21, 2022 Liked: Cleanliness, location, listing accuracy Disliked: Communication #### Condo was nice, dealing with Real Joy was not. Overall the condo was nice, clean, and very spacious. The view and location was excellent. Boardwalk was one of the better places I've stayed in Panama City. The issue was Real Joy and the customer service we received. We were told we couldn't check in early, and then that we could when cleaning was done which would be no longer than a hour, called back in a hour and a half and was told no way a early check in was happening. Very frustrating. One of the box fans provided didn't work (they did bring another one) - and one of the sinks in the master was clogged, neither of those issues were a huge deal. We also had issues with the TV service the entire time we was there, although most people do not go on vacation to watch tv, with toddlers & small children it was a necessity. we called twice about the issue someone came out the next morning and got it working for a few hours... then it stopped working again, called again spoke to a very unpleasant representative named Jeremy who was extremely rude- the company did send a Easter basket for the trouble and rude employee, which was generous, but then the TV stopped working again in ALL three bedrooms. The whole ordeal would have been less frustrating if I had received better customer service through it. I would personally never stay in a condo through Real Joy again just based off the customer service I received. ##### Lacey S. Stayed 5 nights in Apr 2022 ### 10/10 Excellent #### McCall C. Apr 9, 2022 Liked: Cleanliness, location, listing accuracy Disliked: Check-in, communication #### Gorgeous property Was a gorgeous condo, comfortably fit my husband and MIL and four kids. The amenities at the condo are amazing. Only issue we had was we couldn’t get into our condo for hours due to no response from RealJoy which was very frustrating after traveling so far. ##### McCall C. 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