2/10 – Terrible
Briana F.
20 juill. 2025
Points faibles : Propreté
When we arrived at the property, the room was not very clean. The floors were gritty as if they had not been swept. The sheets on the bunk beds seemed as if they had not been changed due to dark, blood like areas on the sheets (very gross honestly). Toilet tissue holders and towel racks were broken. The dryer was broken as well so we were not able to use that amenity until the night before we left, which is a huge deal when you plan/ need to wash clothes and towels! We did try several attempts with little communication regarding the dryer and maintenance to service the appliance. When he did finally show after over 36 hours from the time we reached out to the host, we could not get in the room without our assistance due to his code not working. He also showed shirtless to service the dryer, meanwhile we have teenage daughters who felt very uncomfortable at this very unprofessional situation. We were never offered additional towels or some sort of compensation for this inconvenience. After reaching out to the host, Nicholas, he assured he was working on getting towels with no follow through. I feel as the host handled this very poorly and very rude with responses. The dryer was clearly not checked prior to our stay and the room seemed as if barely swept through during the cleaning process prior to our stay. And the description says 2 queen sofa beds in living room, which was inaccurate. There is only 1 queen sofa bed. Overall, DO NOT STAY! Poor service and very unclean.
Briana F.
Séjour de 3 nuits en juillet 2025
