5/5 Excellent
Santiago
Travelled with group
Oct. 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
Protur Naisa Palma Hotel
Photo gallery for Protur Naisa Palma Hotel
Overview of Protur Naisa Palma Hotel
Protur Naisa Palma Hotel
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Social distancing
- Sheets and towels washed at 60°C
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
Explore the area
- Paseo Maritime7 min walk
- Parc de La Mar13 min walk
- Cathedral of Santa Maria of Palma14 min walk
- Palma de Mallorca (PMI)10 min drive
Choose dates to view prices
About this area
Palma de Mallorca
Located in Palma de Mallorca, Protur Naisa Palma Hotel is connected to the convention center. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Plaza Espana and Cala Mayor Beach. Ferrocarril de Soller Train Station (Palma de Mallorca) and Marineland Mallorca are also worth visiting.
What's nearby
- Paseo Maritime - 7 min walk
- Plaza del Rey Juan Carlos I - 8 min walk
- Parc de La Mar - 13 min walk
- Palma Town Hall - 13 min walk
- Cathedral of Santa Maria of Palma - 14 min walk
Restaurants
- Made in China — 2 min walk
- Brassclub — 3 min walk
- Il Panzerotto — 4 min walk
- Adrián Quetglas — 4 min walk
- Atomic Garden — 4 min walk
Getting around
- Palma de Mallorca Verge de Lluc Station - 7 min drive
- Intermodal Station - 16 min walk
- Palma de Mallorca Airport (PMI) - 10 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Safety measures
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (EUR 16 per night)
- Limited onsite parking
- Wheelchair-accessible parking available
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 12 for adults and EUR 12 for children
- 1 restaurant and 1 coffee shop/café
- 1 poolside bar and 1 bar/lounge
Things to do
- Bicycle rentals
- Fitness center
- Indoor pool
- Outdoor pool
- Sauna
- Spa services
- Steam room
Family friendly
- Indoor pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Elevator
- Front-desk safe
- Library
- Newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Catalan
- English
- French
- German
- Spanish
Business services
- Conference center (2153 square feet of space)
- Meeting rooms - 2
Outdoors
- Picnic area
- Rooftop terrace
Spa
- Body scrubs
- Body wraps
- Facials
- Manicures and pedicures
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Heating
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Smart TV
More
- Connecting rooms available
- Desk
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Palma de Mallorca
El Camp d'en Serralta
Business-friendly
Free WiFi
Hotel
4 star
Air conditioned
Guest rating 4.5+
Policies
Check-in
Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: EUR 12 for adults and EUR 12 for children (approximately)
- Self parking fee: EUR 16 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca
Frequently asked questions
Overall score and ratings
4.6
Wonderful
4.7/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Andreas
Aug. 22, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
5/5 Excellent
Verified traveller
Aug. 15, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
4/5 Good
Ian
Aug. 13, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
3/5 Okay
Rebecca
Travelled with family
Aug. 9, 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021