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Overview of Protur Naisa Palma Hotel

Photo gallery

Guest reviews

4.6 / 5Wonderful
282 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationParc de La Mar13 min walk
Popular LocationPlaza Mayor de Palma14 min walk
RestaurantGran Dragón1 min walk
RestaurantSandro2 min walk
AirportPalma de Mallorca (PMI)10 min drive

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  • Double or Twin Room

    Double or Twin Room

    Room amenities

    • 237 sq ft
    • Sleeps 2
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  • Double Room (Select)

    Double Room (Select)

    Room amenities

    • 236 sq ft
    • Sleeps 2
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  • Single Room

    Single Room

    Room amenities

    • 236 sq ft
    • Sleeps 1
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  • Two connected double rooms

    Two connected double rooms

    Room amenities

    • 473 sq ft
    • Sleeps 4
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  • Double Room (Promo)

    Double Room (Promo)

    Room amenities

    • 237 sq ft
    • Sleeps 2
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About this area

Palma de Mallorca

Located in Palma de Mallorca, Protur Naisa Palma Hotel is connected to the convention centre. Cathedral of Santa Maria of Palma and Paseo Maritime are notable landmarks, and the area's natural beauty can be seen at Cala Mayor Beach and El Arenal Beach. Check out an event or a game at Iberostar Stadium, and consider making time for Katmandu Park, a top attraction not to be missed.

Popular Location

What's nearby

  • Parc de La Mar - 13 min walk
  • Plaza Espana - 14 min walk
  • Plaza Mayor de Palma - 14 min walk
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Basilica of St. Francis - 16 min walk

Getting around

  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca (PMI) - 10 min drive

Restaurants

  • Gran Dragón - 1 min walk
  • Sandro - 2 min walk
  • Made in China - 2 min walk
  • Twins - 2 min walk
  • Brassclub - 3 min walk

About this property

Protur Naisa Palma Hotel

4-star Beaux Arts hotel connected to the convention centre in El Camp d'en Serralta
This smoke-free hotel features a restaurant, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Guests will also find Smart TVs, premium bedding and down duvets.
Protur Naisa Palma Hotel offers 99 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.
This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: EUR 16 per night
Limited parking spaces
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 12 for adults and EUR 12 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar

Things to do

Bike hire
Fitness centre
Indoor pool
Outdoor pool
Spa services

Family friendly

Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

Lift
Front-desk safe
Library
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Catalan
English
French
German
Spanish

Business services

2 meeting rooms
Conference centre (2153 square feet of space)

Outdoors

Picnic area
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Heating
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Smart TV

More

Connecting rooms available
Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Self-parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guest reviews

4.6

Wonderful

5 - Excellent
194
4 - Good
70
3 - Okay
9
2 - Mediocre
8
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Gorgeous property with great breakfast. Comfortable beds and great design. Only downside was the parking situation. It was a frustrating thing we had to deal with every night. Their parking lot which I suspect was really small was always full at all hours of the day. We were even told that we should park our car really far away and leave it there for the duration of our trip, but we needed it daily to explore the island. Other than that this place was great. Just don't expect to park here.

    Stayed 2 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A very central location, swimming pool outdoors & indoors, outdoor pool would have been better if it had more sun loungers

    Stayed 4 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Highly recommend

    The service we received from all the staff was superb, from the front desk, to the bar. The property is new and stylish, rooms size is generous, the location makes it walk-able to all of the tourist points in the old town.

    Stayed 3 nights in Oct. 2019