Travelers can explore Plaza Espana, then return to enjoy convenient dry cleaning services and start the next morning with a freshly cooked-to-order breakfast
Located in Palma de Mallorca Old Town, Hotel Portella combines relaxation with convenience. Enjoy the steam room, garden strolls, and high-speed WiFi. The daily manager's reception and coffee shop add value, while the staff consistently earns praise for their helpfulness.
Reviews
1010 out of 10
Exceptional
Popular amenities
Spa
Free WiFi
Restaurant
Air conditioning
Gym
Breakfast available
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Located in Palma de Mallorca, Portella Palma is in the historical district. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Palma and El Arenal Beach. Centre Cultural La Misericòrdia and XtremKart are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails and mountain climbing nearby. Visit our Palma de Mallorca travel guide
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001
What's nearby
Cathedral of Santa Maria of Palma
2 min walk - 0.2 km
Paseo Maritimo
2 min walk - 0.2 km
Parc de la Mar
2 min walk - 0.2 km
Plaza Mayor de Palma
6 min walk - 0.6 km
Palma Town Hall
3 min walk - 0.3 km
Getting around
Marratxi Pont d Inca Station
13 min drive
Intermodal Station
15 min walk
Palma de Mallorca Airport (PMI)
15 min drive
Restaurants
The Guinness House
7 min walk
Cappuccino Grand Café At Hotel Mama‘
4 min walk
CAFÉSPHÈRE Specialty Coffee
5 min walk
Cafè Plaça
3 min walk
Starbucks
4 min walk
About this property
Portella Palma
Luxury hotel near Cathedral of Santa Maria of Palma
At Portella Palma, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
Cooked-to-order breakfast (surcharge), an elevator, and a computer station
Luggage storage, tour/ticket assistance, and a banquet hall
Smoke-free premises, coffee/tea in the lobby, and local meal delivery service
Room features
All guestrooms at Portella Palma boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
Baby baths, children's slippers, and children's books
Designer toiletries and hair dryers
Smart TVs with cable channels
Wardrobes/closets, a personal chef, and childcare services
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
24-hour gym
Private wine tours
Steam room
Wine tasting room
Winery release events
Family friendly
Baby bath
Children's books
In-room babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business center
Computer station
Outdoors
Garden
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (32 inch wide door)
Tile flooring in room
Wheelchair-accessible path to elevator
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Bathrobes
Children's slippers
Designer toiletries
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
24-hour room service
Chef service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Ceiling fan
Free local calls
Heating
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H5478521
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca
Frequently asked questions
Is Portella Palma pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Portella Palma?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Portella Palma on Mar 25, 2026 start from CA $289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Portella Palma?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Portella Palma?
Check-out is at noon.
Where is Portella Palma located?
Located in Palma de Mallorca Old Town, this luxury hotel is within a 5-minute walk of Parc de la Mar and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.5 mi (4 km) away. Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.
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Reviews
Portella Palma Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay.
The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes.
- room didn’t have “patio” as advertised
- 2 rooms very dark even I requested a bright/light room. Very depressed room.
- the spa had no water in the sunken room to relax
-the front manager/general manager wasn’t present when we had issues about the bill… no response or communication.
Breakfast was very good and housekeeper was clean.
Otherwise Portella is overpriced what you get.
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend.
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal.
Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.