2/10 Terrible
Bryan
Feb 26, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is in full construction mode. Scaffolding all over the court yard and jack hammers and loud bangs of sledgehammers. There was no indication of this going on and the price did not reflect this inconvenience at all. When we asked about why were not informed about this we were told that they also were unaware of this happening. Which is obviously not true. The scaffolding alone would be a big job. The pool was a pile of broken concrete. The water was shut off twice and once was in the morning in the middle of trying to shower. We had to complain extensively to only be compensated by one night. Then we had to pack up and move to they’re other hotel which was a much smaller room since I originally paid for a premium room with a balcony etc and we didn’t get that in the next hotel. Also lost water in the new hotel as well. I would never recommend this hotel or the hotel tres which is the second one.