8/10 Good
P
Travelled with family
Apr 16, 2024
Liked: Cleanliness
Overall the hotel was nice. Rooms are a bit dated and could do with some attention. We had a broken floor tile, the bathroom had a constant bad odour from the shower area. We had a family room which was very spacious however, considering the size of room it had 1 available plug socket. For a family this was disappointing as there were 3 of us fighting over 1 socket!!
The variety of buffet was good. Bit disappointing that half board didnt include soft drinks for the evening meal, prices were shocking and over inflated...who charges over 5 euros for orange juice?!
I didnt find the reception staff very friendly, not sure if it was a language barrier issue but most of them were not welcoming apart from Cristina, she was lovely.
Location is great, but getting the number 25 bus into Palma centre was a nightmare. Crammed and overloaded with passengers any time we tried to get in and out.
Great to have a spa available to use, steam room and sauna was a bonus.
Price wise we got what we paid for, its an adequate 4 star hotel.
P
Stayed 4 nights in Apr 2024