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Reviews

4.5 / 5Wonderful
754 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

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Book online or call:

1-866-500-4938
  • Classic Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Premium Front Sea Cathedral View Room

    Room Amenities

    • Bay view
    • Sleeps 2
    More details
  • Double Room Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Room, Partial Sea View

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Red Level Room Sea and Cathedral View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Supreme Family Room (2+1)

    Room Amenities

    • Sleeps 3
    More details
  • Master Suite Red Level Sea Cathedral View

    Room Amenities

    • Bay view
    • Sleeps 2
    More details
  • Red Level Junior Suite Sea and Cathedral View

    Room Amenities

    • Bay view
    • Sleeps 2
    More details
  • Red Level Grand Suite Sea and Cathedral View

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Supreme Family Room

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Supreme Family Room (2+2)

    Room Amenities

    • Sleeps 4
    More details
  • Cycling Experience Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Room, Connecting Rooms

    Room Amenities

    • Sleeps 4
    More details
  • Suite Red Level Sea View and Cathedral

    Room Amenities

    • Sea view
    • Sleeps 2
    More details

About this area

Palma de Mallorca

Located in Palma de Mallorca, Hotel Victoria Gran Meliá is in the city centre and on the waterfront. Cathedral of Santa Maria of Palma and Paseo Maritime are notable landmarks, and some of the area's popular attractions include Katmandu Park and Palma Aquarium. Check out an event or a game at Iberostar Stadium, and consider making time for Western Water Park, a top attraction not to be missed.

Getting around

  • Intermodal Station - 5 min drive
  • Palma de Mallorca Son Fuster Station - 9 min drive
  • Palma de Mallorca (PMI) - 11 min drive

Restaurants

  • Ikatza — 1 min walk
  • Dry Bar — 1 min walk
  • Túnel - 1 min walk
  • Mandarín - 1 min walk
  • Sindi's British Pub - 2 min walk

About this property

Hotel Victoria Gran Meliá

Luxury hotel connected to the convention centre in Palma de Mallorca with restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour health club and a poolside bar. All 171 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Victoria Gran Meliá offers 171 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 25 per day
Electric car charging station
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 29 per person
1 restaurant
3 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour health club
Indoor pool
Outdoor pool
Sauna

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Catalan
English
French
German
Italian
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference centre (5597 square feet of space)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Treatment room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

37-inch LCD TV

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM - 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self-parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property offers central heating and air conditioning. For more details, please contact the property using the number provided on the booking confirmation email.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The seasonal pool will be open from May to October.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
4.5

Wonderful

5 - Excellent
482
4 - Good
212
3 - Okay
40
2 - Mediocre
15
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our first stay at Gran Amelia Victoria and we will be back definitely. What a Gem ..the Staff in this Hotel can’t do enough for you. Highly recommended

Stayed 7 nights in Dec. 2019

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

i travel for a living and (luckily) regularly stay in 5 star hotels, this just isn't one of them. that feeling of luxury you should get with 5 stars (and the price tag) just isn't here. 1.the food is awful, worst quality breakfast i've had in a hotel, cheap flavourless ingredients, premier inn does better. 2.many parts of the hotel smell of damp, that shouldn't be a thing at a decent hotel of any star rating. 3.the pics are hugely deceiving as the pool backs on to 5 very busy lanes of traffic, so in addition to constant beeping in busy hours (ALL DAY!!), you can actually smell the fumes! 4.we were in a recently refurbished room, which had over an powering smell new cheap wooden furniture, about as luxurious as sleeping in an ikea warehouse. we lasted 3 days (of the 5 day stay) and checked into a proper 5 star hotel (salt, port adriano), in short, this hotel is very disappointing indeed.

Stayed 5 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is amazing. The staff is friendly. Very nice bathroom and amenities.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff gave us recommendations for activities on the island, how to get there and went above and beyond to be nice

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No milk for tea in room (twice) No water replaced in fridge (twice) Great views over harbour. Fabulous staff. Comfortable room but bathrooms bit cramped.

Stayed 4 nights in Oct. 2019

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