Palm Springs North Vacation Packages

Office manager is rude. She needs to retire. I asked to check if we could extend our stay before we checked in and she very rudely said,”do you know what a reservation is? It s the day you check in and the day you check out. I’m all full and have nothing available.” So I booked the extra 4 nights at another resort down the road. When I was checking out she asked if I was heading back home. I told her I was heading to the other resort I booked. She asks why I didn’t try to extend my stay. I told her I did and what she told me. She acted like she didn’t remember. She looks on the computer and tells me she can put me in a different room for those nights. I politely said no thanks I’ve already paid for the resort we were going to. I could keep going with some of the things that happened while there but I don’t have enough room to write it all. This was not the first time I had a problem with this lady. The first time I stayed there she was so rude I said I would never go back. The place I’ve been staying at was booked up so I figured I would give them another shot because they have nice rooms but I won’t be back anymore. She’s way too rude and nasty. Shouldn’t have someone like that running a resort and dealing with people cause she’s not friendly at all. After looking at reviews it looks like there’s a lot of people that feel like I do about her. Time for the owner to hire someone else!! Let me know when you do and I will come back, but until then I won’t be back.

Can’t wait to revisit again

The hotel is due some tlc and attention from a looks point of view. It’s starting to look a little tired. Our room was a great size. The staff were amazing especially around the pool. The pool area was great, too.

Beautiful place to stay close to the beach. Excellent staff, decor and restaurant

Air Conditioning was not working for 2 days