La Serena Villas, A Kirkwood Collection Hotel

4.0 star property
Adults-only Palm Springs hotel in Downtown Palm Springs with a full-service spa

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for La Serena Villas, A Kirkwood Collection Hotel

Outdoor pool, sun loungers
Front of property
Romantic Studio Suite
Restaurant
Luxury Studio, 1 King Bed, Patio

Reviews

9.6

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Pet-friendly
    Pet-friendlyPet-friendly

Check-in time

4:00 PM

Check-out time

11:00 AM

Most relevant reviews

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About the area

Map
339 S. Belardo St., Palm Springs, CA, 92262

What's nearby

  • Agua Caliente Cultural Museum - 4 min walk
  • Palm Springs Art Museum - 9 min walk
  • Agua Caliente Casino - 16 min walk
  • Palm Springs Convention Center - 3 min drive
  • Las Palmas - 4 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 7 min drive

Restaurants

  • ‪Hunters Video Bar - ‬8 min walk
  • ‪Street Bar - ‬8 min walk
  • ‪Lulu California Bistro - ‬5 min walk
  • ‪Village Pub - ‬3 min walk
  • ‪Castañeda's Mexican Food - ‬5 min walk

About this property

La Serena Villas, A Kirkwood Collection Hotel

Upscale hotel located in Downtown Palm Springs
Near Palm Springs Convention Center, La Serena Villas, A Kirkwood Collection Hotel provides a rooftop terrace, a garden, and a fireplace in the lobby. Treat yourself to a deep-tissue massage at the onsite spa. Guests can also expect to find a bar and a restaurant.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and luggage storage
  • A porter/bellhop, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at La Serena Villas, A Kirkwood Collection Hotel offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like safes and bathrobes.
Extra amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 5 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 54.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel is smoke-free. Any guests who smoke on property grounds will be accessed a USD 500 fee.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property

Property is also known as

Serena Villas Palm Springs
La Serena Villas
La Serena Villas Adults Only
La Serena Villas A Kirkwood Collection Hotel
La Serena Villas, A Kirkwood Collection Hotel Hotel
La Serena Villas, A Kirkwood Collection Hotel Palm Springs
La Serena Villas, A Kirkwood Collection Hotel Hotel Palm Springs

Frequently asked questions

Does La Serena Villas, A Kirkwood Collection Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Serena Villas, A Kirkwood Collection Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at La Serena Villas, A Kirkwood Collection Hotel on Jul 30, 2024 start from CA $241.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Serena Villas, A Kirkwood Collection Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking at La Serena Villas, A Kirkwood Collection Hotel?

Self parking is free at this property.

What time is check-in at La Serena Villas, A Kirkwood Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at La Serena Villas, A Kirkwood Collection Hotel?

Check-out is at 11 AM.

Where is La Serena Villas, A Kirkwood Collection Hotel located?

Located in Downtown Palm Springs, this spa hotel is within 1 mi (2 km) of San Jacinto Mountains and Palm Springs Convention Center. McCallum Adobe and Agua Caliente Cultural Museum are also within 5 minutes.

La Serena Villas, A Kirkwood Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 378 reviews" "
Rating 8 - Good. 31 out of 378 reviews" "
Rating 6 - Okay. 8 out of 378 reviews" "
Rating 4 - Poor. 6 out of 378 reviews" "
Rating 2 - Terrible. 6 out of 378 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Priscilla

Liked: Cleanliness
Disliked: Staff & service
I have stayed here before and alot of the great little details were now removed . The hotel as luxurious as it could be now is just really basic . I would not spend 900 on a 2 day stay for all the basic things and details that stood it apart . I would have much rather stayed else where. Definitely not ever booking here again . The ac unit was not working in my first room and we had to downgrade to another room. The front desk personnel was rude and for this experience it’s not worth the money .
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlene, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! This is definitely my new favorite hotel in Palm Springs. And the restaurant is amazing as well. It does not disappoint!
Stayed 1 night in Jun 2024

10/10 Excellent

Kim, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
For the price the service was below average. They had minimal staff, the restaurant and bar didn’t have a lot of stuff that’s on their menu especially with drinks we would order a drink and on their menu and they didn’t have the ingredients to make it we ordered 4 different drinks they couldn’t even make. The house keeping was kinda minimal, the room had a wine fridge instead of a regular fridge.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tigran

Stayed 1 night in Jun 2024

8/10 Good

kenia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent drinks from restaurant as well as food , no water provided in the room I tough it was included in resort fee but no water.
Stayed 2 nights in Jun 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was beyond kind and helpful. The hotel is intimate and the customer service is outstanding!
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property and unit, only downfall was that the light on the patio was out.
Stayed 1 night in Jun 2024

10/10 Excellent

Taline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be disappointed with this hotel. Well appointed rooms and beautiful grounds. Walkable to restaurants and shopping.
Stayed 1 night in Jun 2024

10/10 Excellent

Jenelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Melissa, Westlake Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Staff is amazing and provides excellent recommendations around town. Villas are a great size with outdoor tub and fire pit. We will definitely return for a quick getaway!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and professional and the rooms were fantastic. Food and drinks were an A and the location was very close to all one could need.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jhair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the private patio with outdoor bath!
Stayed 1 night in Apr 2024

8/10 Good

Dorian

Liked: Cleanliness, staff & service, amenities
It’s a beautiful property with a pretty good restaurant. Enjoyed the villa very much except for two things. The mattress was uncomfortably hard and the pillows were terrible. The television is too small and it didn’t work well. Hard time changing channels. The WiFi was terrible, absolutely didn’t work. Did not get a good nights sleep. Everything else was exceptional.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and nice villa. Prior Kirkland ownership reviews raved about the place, breakfast and the service and comparatively it seems less than before. Found the staff very friendly and helpful, some fixes needed in the units, sinks not draining, tv not working well, furnishings, while lovely could use a refresh.
Stayed 2 nights in Mar 2024

2/10 Terrible

Josh

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, to begin with we liked the property & Palm Springs. Although a bit chilly, we went in mid January, it was bright and sunny every day and CLEAR-you can see for miles around. The property consists of 1 story 'bungalows' and 'cottages' from the 30's but completely reconstructed in 2016. The cottage we stayed in consisted of a large bedroom and a large bath area connected by a utility hallway and a cozy outside fire pit area. Good size for a couple, not for a family. Daily Housekeeping is included though we had to keep reminding them of the need for more than 1 facecloth/washcloth. The bed was very comfortable and the shower was modern. Daily delivery of a continental breakfast is a nice touch, a Keurig coffee maker (they also provided free fresh coffee at the on-site restaurant Azucar if you wish) and fresh bottled water is also a plus. A fridge is included but NO MICROWAVE made for some wasted leftovers from restaurants.Staff was quite friendly and cordial. After a few days there it felt a bit cramped so we would not spend a week there again. The room rate varied from $335 to $803 per night PLUS a daily $48 resort fee and avg $63/day taxes. Overall Price would have been $620 higher had it not been for our Expedia member pricing. The property is VERY convenient to downtown area so we were able to walk to every restaurant, museum/attraction there, you will need an Uber to the airport (10 min) and rent a car to go to Joshua Tree National Park or the PS Tramway as we did.
Stayed 7 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0