Ratings based on 837 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from los angles

This place is a true dump. We over paid by 450.00

Posted 16-Apr-2018
I’ve never been in a hotel/motel that was this poor. Didn’t have hot water for both of the days we stayed. Cold showers in the morning are awful. Would never stay here again, super big rip off because of Coachella weekend. We paid 500 per night for something that would be at 50-100 per night. So I feel super ripped off. Lobby smelled like a jock strap/mildew.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for a weekend getawy

Posted 10-Apr-2018
I really appreciate how attentive the staff were at breakfast. They were constantly cleaning and restocking. And the breakfast was pretty well stocked for a "continental breakfast." There were egg omelet, sausage, freshly-delivered bakery, cereal, fruits, etc.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for your comments
3 out of 5
by A verified traveller from los angeles

nice and efficient Staff

Posted 9-Apr-2018
They had trouble with my reservation but staff were very nice and helpful. The beds were a bit on the hard side and the cabinet had some dirt / grime on one side but overall seem well kept and clean. Breakfast was nice. Cheese omelets, sausage, bread, muffins, oatmeal, cereal and assortment of beverages. All staff are very attentive and pleasant.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for your comments
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location for Tram and Canyons

Posted 8-Apr-2018
Great base for hiking—a mile from the Tram road, and close to Highway 111 and 10; quiet overall if facing towards pool.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for the comments !
3 out of 5
by A verified traveller from santa monica

faiy good value, basic hotel

Posted 29-Mar-2018
A very convenient location and fairly good value, but nothing more. The beds were quite uncomfortable, and the rooms noisy as they lead straight to the outside. Anyone walking past and talking sounded like they were in our room! Breakfast was very basic, and used up a shocking amount of single-use plastic. Staff were friendly and nice enough. The pool was nice. Very favorably photographed on the website...!
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for the comments !
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2018
rooms are a little dated but pool area was nice. Definitely bring your own pillow!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel to Stay for the Price

Posted 26-Mar-2018
My stay at this hotel surprisingly exceeded my expectations! I only stayed here one night and it was worth it. The room rate for this hotel was a great deal, given the time of year in Palm Springs, and I really enjoyed the pool and the complimentary hot breakfast. I look forward to coming back here again.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for the comments !
4 out of 5
Recommended
for Everyone
by A verified traveller from Pasadena

Good location and price

Posted 23-Mar-2018
Stayed here for the second time. The breakfast is decent, not just carbohydrates. I had a wonderful massage. This is a nice place at a more red price than some others close by.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for the comments
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

We had a nice, clean room, comfortable

Posted 20-Mar-2018
Pros: Price, location, cleanliness and the nice staff!!
The staff was very friendly and helpful, the room and bathroom were very clean. We had a room more towards the back which was nice and quiet. The price to value is as should be.
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
Thanks for the comments
3 out of 5
by A verified traveller from Prescott, AZ

All great except for beds

Posted 18-Mar-2018
Everything was great about this hotel until we tested our bed. It was like laying on a board with a thin mattress on it. We were able to sleep, but tossed and turned all night. The pull out sofa bed was also really bad. The springs were felt right through the mattress. The room itself was clean and the staff accommodating. Basically, they need to spend money to upgrade the most important part of the rooms - the beds!
Comment from Hotel Management
16-Apr-2018 by Real, Hotel Management
I know the beds are hard . We are changing hands and hope the beds also