Ratings based on 866 Verified Reviews

3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller

Posted 22-Jun-2018
Good location, not well maintained
3 out of 5
by A verified traveller

Posted 17-Jun-2018
It was ok... hotel needs a small upgrade.. staff was great..
5 out of 5
by A verified traveller from CA

Posted 23-May-2018
Great staff very kind
4 out of 5
by A verified traveller from Southern Calif

Posted 16-May-2018
Nice people on front desk for check in, because Dr appontment we ask to stay an hour later check out ,told me no problem , so help for us we come again
1 out of 5
by A verified traveller from Room 212

Bed bugs

Posted 14-May-2018
So on the day of 5/12/18 me and wife and kids spend the night at this hotel and next morning my kids had bed bug bites. Worst hotel ever
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-May-2018
4 out of 5
by A verified traveller from Palm Springs

Posted 10-May-2018
Even though they seemed short staffed REAL & Mike who was at the front desk was very accommodating, breakfast was good & the staff overall was great !
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-May-2018
It was great!! Really great!!! Really..... Really..... great!! Ok..... can I stop writing now?
Comment from Hotel Management
2-May-2018 by Angel Najera / Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our property. We look forward to welcome you in the future. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2018
We Enjoyed Our Stay the rooms were Decent & So was the staff. Nice Calm Hotel BUT still near attractions!
Comment from Hotel Management
2-May-2018 by Angel Najera / Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you had a pleasant stay with us and look forward to welcome you back whenever your travels brings you back to Palm Springs. Best regards,
1 out of 5
by A verified traveller from los angles

This place is a true dump. We over paid by 450.00

Posted 16-Apr-2018
I’ve never been in a hotel/motel that was this poor. Didn’t have hot water for both of the days we stayed. Cold showers in the morning are awful. Would never stay here again, super big rip off because of Coachella weekend. We paid 500 per night for something that would be at 50-100 per night. So I feel super ripped off. Lobby smelled like a jock strap/mildew.
Comment from Hotel Management
2-May-2018 by Angel Najera / Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our property. We are sorry to hear that our facility was not up to your expectations. Please be informed that we are currently working hard to fix all the issues that you experienced during your stay. Best regards,