Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 20-Apr-2016
Al momento del check in al personale dell'hotel non risultava la prenotazione fatta con expedia ma dopo varie chiamate al servizio clienti sono stati comunque molto disponibili e in grado di fornirci una stanza in tempi ragionevoli
3 out of 5
by A verified traveller

nice but not clean

Posted 19-Apr-2016
There were 2 big dead cockroaches in our room upon arrival. There were smears of something brown on our head boards and several other dirty spots. Brought it to front desk they did switch us out to a new room immediately. Staff was nice, but the hotel had that frequent visitor, not clean rest stop vibe. Basic continental bfast, muffins, cereal, coffee and pastries
4 out of 5
by A verified traveller

Nice hotel, clean, nice pool, breakfast good.

Posted 4-Apr-2016
Nice hotel at a reasonable price. The rooms and pools were clean. Only complaint is that the beds were hard.
3 out of 5
by A verified traveller

Value Stay

Posted 4-Apr-2016
Comfortable & clean plus good prices...they even have continental breakfast. They have a super large swimming pool & another smaller one. Plus 2 hot tubs. Would stay there again.
4 out of 5
by A verified traveller

Posted 20-Mar-2016
Staff provided superb customer service, room was clean, and the property is as welcoming as a modest-size, modest-priced motel could be.
1 out of 5
by A verified traveller

Disaster

Posted 12-Mar-2016
The staff is sketchy at best. No clue what they're doing. Hotel key locks broken during stay. (Other reviews say it's not the first time) checked us into the wrong room at first and made us prove otherwise. Matress ripped open, carpet filthy, damaged walls and furniture. * pool area ok
3 out of 5
by A verified traveller from Calgary, Alberta

Good for active folks out all day

Posted 3-Feb-2016
Pros: The location is great - away from the congestion and noise of downtown. I like the basic layout of the hotel. The property is kept neat and clean.
Cons: The furniture and fixtures in the room could be updated. More thought and effort should be put into what makes a functioning bathroom.
Location: This is centrally located on major routes in PS and so great for quick exits to Joshua Tree National Park or to many of the hiking trails in the area.
This is my second time at the Ivy. Pool area is nice. Rooms are basic and clean and comfortable and perfect for active visitors who spend days out hiking or golfing or poolside and just want a place to sleep at night. Probably not for those seeking high end luxury accommodations or the picky or neat freaks. Toilet ran on this visit (handle jiggle) and shower curtain seemingly wasn't water proof so the bathroom floor got soaked. Power was out overnight and until about noon the next day due to city maintenance but guests (this one, anyway) weren't informed of the disruption (a note under the door would have been helpful). Positives include free breakfast, parking and wifi. No resort fees, I believe. Staff are generally helpful and friendly. Grounds are neat and clean. There's a good selection of restaurants nearby.
1 out of 5
by A verified traveller from OC

don't leave anything in the hotel, they will steal

Posted 30-Jan-2016
I left my watch with its box and called them after few hours and talked to many of them. they even checked their trashes, but they told me that can't find it. it was a luxury watch in the 6 by 6 in box and they said they can't find it.
3 out of 5
by A verified traveller

Nice stay

Posted 26-Jan-2016
Staff was great at check in, didn't experience any major issues. The lock on our room door didn't work when we checked in but the staff responded quickly and moved us to a new room, I put no blame on the staff, this stuff happens. Overall the room was clean. The beds were not very comfortable. My only other gripe would be the carpeting, there was seams that need repairs around the sink area/bathroom. Overall the location was great and the room affordable. I would stay here again if I wanted a more affordable option vs. a luxury option.
3 out of 5
by A verified traveller

Posted 26-Jan-2016
Great location by Palm Springs tram. Average hotel and clean.