2 outdoor pools, a heated pool, open 9:00 AM to 10:00 PM, free cabanas

Reviews of L3 Oasis Hotel

2 out of 5
L3 Oasis Hotel
2000 N Palm Canyon Dr, Palm Springs, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 424 reviews" "
Rating 8 - Good. 134 out of 424 reviews" "
Rating 6 - Okay. 56 out of 424 reviews" "
Rating 4 - Poor. 25 out of 424 reviews" "
Rating 2 - Terrible. 24 out of 424 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet & peaceful. Wonderful staff, updated simple mid mod inspired rooms. Great value for the price. Not a resort but perfect for a 5 day stay . Lovely clean pools, warm hot tubs. Grounds are clean & pretty . Love pools are salt water . Would come again!
Stayed 4 nights in Mar 2024
Response from L3 on Mar 27, 2024
Hi Rena:We are so happy you enjoyed your stay with us. Thank you for the feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Maja

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from L3 on Mar 27, 2024
Dear Maja:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L3 on Mar 21, 2024
Hi Monica:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from L3 on Mar 20, 2024
Hi David:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Arineh

Travelled with group
Disliked: Cleanliness, staff & service
The place was so dirty. But it was close to everything so that was nice
Stayed 1 night in Mar 2024
Response from L3 on Mar 17, 2024
Hi Arineh:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Arthur, Scottdale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L3 on Mar 20, 2024
Dear Arthur:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best RegardsL3 Oasis Hotel

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub and easy access to it
Stayed 1 night in Jan 2024
Response from L3 on Mar 17, 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
THE MANAGERS ARE SO LOVELY AND HELPFUL!!!!
Stayed 2 nights in Feb 2024
Response from L3 on Mar 16, 2024
HI Marti:We are happy that your stay was everything you expected. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Mar 2024
Response from L3 on Mar 17, 2024
Hi Sean:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Fe, san mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited reception hour
Stayed 2 nights in Mar 2024
Response from L3 on Mar 17, 2024
Hi Fe:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Alfa

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from L3 on Mar 17, 2024
Hi Alfa:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
It was just OK. There were no washcloths and the cold water was hot for some reason.
Stayed 1 night in Mar 2024
Response from L3 on Mar 17, 2024
Hi LWe are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotelori:

10/10 Excellent

Sinhy

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and convenient spot
Stayed 2 nights in Mar 2024
Response from L3 on Mar 16, 2024
Hi Sinhy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

8/10 Good

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
My room was quite spacious and had been upgraded/remodeled, and I enjoyed being there. Good lighting, several desk or tabletops to put suitcases, etc. The pool area was as shown in the photos: very large with comfortable lounge chairs and good exposure along one side, where you could get the last of the setting sun. However, there's a reason they don't show ANY photos of the entryway or lobby. Really pretty low-grade with old, cheap furniture, saggy curtains, painted concrete floors, etc. Metal rack like you'd see at Home Depot displaying things to buy like cereal, candy, this and that. Regarding coffee (one of the most important things, especially first thing in the morning!): the drip coffeemaker in the room did a reasonable job of making coffee. But an espresso maker would have been appreciated. NO food at all provided in the lobby or elsewhere for breakfast, so that was kind of bleak. The grounds and buildings are in SERIOUS need of a facelift (paint, plantings, etc.). Parking was convenient on the grounds near the entrance. All in all, I was rather disappointed that, for the price, (basically $300 per night total in February) the place was kinda slipshod. Nice people at the desk!
Stayed 2 nights in Feb 2024
Response from L3 on Mar 20, 2024
Hi Lisa:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 Good

Abhishek

Liked: Cleanliness, staff & service
The facilities offered are decent for the price. One recommendation to the hotel would be to change the bed from the metal frame to a more sturdier wooden frame or a better metal frame. The current bed frame is not very stable
Stayed 3 nights in Mar 2024
Response from L3 on Mar 17, 2024
Hi Abhishek:We are happy you enjoyed your stay with us. Thank you for feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Ellen M

Travelled with partner
Liked: Cleanliness, staff & service
the heater and frig noisy. No coffee machine
Stayed 3 nights in Mar 2024
Response from L3 on Mar 17, 2024
Hi Ellen:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L3 on Mar 8, 2024
Hi German:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 Terrible

Candice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very shabby. Hairs on sheets, stained up towels, uncomfortable bed and scratchy sheets. Broken dresser. Heated pool was cold. Internet not working. Not worth the price, we were supposed to stay 3 nights but only stay 1 and found another hotel.
Stayed 3 nights in Feb 2024
Response from L3 on Mar 17, 2024
Hi Candice:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Leigh, Prince george

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
An OK stay. The outdoor pool areas were fantastic. Very clean. Our room, not so much. Floors made our feet black! Beds were comfortable though. Pictures look much better than the actual rooms do. Easy to get downtown PS. Great diner across the street. Would recommend for short stay.
Stayed 2 nights in Feb 2024
Response from L3 on Mar 3, 2024
Hi Leigh:We are sorry to hear your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was recently remodeled! Very clean, quiet, comfy bed.
Stayed 1 night in Feb 2024
Response from L3 on Mar 1, 2024
Hi Cheryl:We are so happy to hear you enjoyed your stay with us.Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

COLLIN

Travelled with group
Liked: Staff & service
The bathrooms are definitely in need of an update. BUT! Things were clean and the staff was extremely kind and helpful. The pools are mostly well kept. For 100$ a night, it was great!
Stayed 3 nights in Feb 2024
Response from L3 on Mar 1, 2024
Hi Collin:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 Terrible

Michelle

Stayed 1 night in Feb 2024
Response from L3 on Mar 20, 2024
Hi Michelle:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 Good

Brandy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The spas and pools were delightful. The noise from the street didn't bother us like it did for other guests that wrote reviews. Mike was the front desk agent. He was helpful, friendly and knowledgeable. The bathroom floor wasn't sparkling clean, but it was acceptable. I would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from L3 on Feb 28, 2024
Hi Brandy:We are so happy you enjoyed your stay with us and Mike at the front desk was so accomodating. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Karensa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The inside of the room was very nice and modern; however, the outside could use some work.
Stayed 1 night in Feb 2024
Response from L3 on Feb 28, 2024
Hi Karensa:Thank you for choosing L3 Oasis Hotel for your stay in the desert. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Oscar

Stayed 1 night in Feb 2024
Response from L3 on Mar 20, 2024
Hi Oscar:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Heather

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Majority of staff were friendly and helpful, loved Jose in maintenance, he was the best! The rooms were clean. The pool area was satisfactory, but room lacked things like a tea kettle in the room or a blow dryer. Had to move several times due to noisy road and no hot water in our building. If I came back, I would ask that my room was not next to the housekeeping/laundry facilities, and definitely want to face the pool, but quite honestly I think there’s better located places to stay. 10 minute Uber to downtown. Not much of a vibe in the area. We did find a great restaurant (JWB Restaurant) in the Margaritaville hotel, which is a five minute walk from motel.
Stayed 4 nights in Feb 2024
Response from L3 on Feb 28, 2024
Hi Heather:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon.Best Regards,L3 Oasis Hotel

6/10 Okay

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No warm or hot water to shower. When I went to the lobby to check out I thought I would at least get the resort fee waived. NOT! DID NOT APPRECIATE THAT. I HAD THREE KIDS WITH ME AND WE COULD NOT SHOWER
Stayed 1 night in Feb 2024
Response from L3 on Feb 28, 2024
Hi Patty:We do apologize for the inconvenience and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

4/10 Poor

shelby

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room and facility does not look anything like photos advertised . Front desk doesn’t answer phone calls
Stayed 1 night in Feb 2024
Response from L3 on Feb 28, 2024
Hi Shelby:We are sorry to hear your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance.Best Regards,L3 Oasis Hotel

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service
Location was on the highway so a bit noisy.
Stayed 4 nights in Feb 2024
Response from L3 on Feb 25, 2024
Hi Vicki:We are sorry your stay was not everything you expected. Thank you for your feedback and hope to see you again.Best Regards,L3 Oasis Hotel

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to reset the key card almost every single time I needed to go in my room. Bathtub had grime, leftover trash on the ground as well. The floors were EXTREMELY dirty, my socks turned brown.
Stayed 2 nights in Feb 2024
Response from IH on Feb 24, 2024
Dear Sarah, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously.Our housekeeping team Has been informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further, so please get in touch with our us. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely,Ignacio HernandezGeneral Manager

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
front staff was great. billy reeds and ricks restaurant in walking distance-both are great
Stayed 4 nights in Feb 2024
Response from L3 on Feb 25, 2024
Hi Gregory:We are so happy to hear you enjoyed your stay. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 Terrible

allison

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged my credit card for resort fees even though we already paid it through Expedia. Literally the worst experience.
Stayed 1 night in Feb 2024
Response from IH on Feb 25, 2024
Dear Allison:I'm sorry you feel disappointed about your stay with us, I will be more than happy to talk with you about the resort fees charged to your credit card. This concept is clearly stipulated on expedia website and also in your email confirmation.I hope you give us the opportunity to clarify this misunderstanding,Ignacio Hernandez / General Manager

8/10 Good

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book again for an affordable stay in palm springs.
Stayed 2 nights in Feb 2024
Response from L3 on Feb 25, 2024
Hi Carly:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Marcus, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from L3 on Feb 25, 2024
Hi Marcus:We are sorry your stay was not everything you expected. Thank you for your feedback and hope to see you again.Best Regards,L3 Oasis Hotel

10/10 Excellent

Andrea

Travelled with group
Liked: Amenities, property conditions & facilities
Nobody came to clean our room that weekend or give us more towels but over it was nice. I liked the hot tub
Stayed 2 nights in Feb 2024
Response from L3 on Feb 23, 2024
Hi Andrea:We are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Feb 2024
Response from L3 on Feb 25, 2024
Hi Lauren:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Taylor, Austin

Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Taylor:We hope you enjoyed your stay with us! Thank you for your feedback and hope to see you soon.Best RegardsL3 Oasis Hotel

2/10 Terrible

Hayley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly this place had a great yet deceiving photographer take the pictures. We were very surprised about the state of the hotel when we arrived. It was not clean and was extremely run down. The staff were nice and accommodating, but our room was filthy and housekeeping did not come during our stay, we had to track them down to provide us with “clean” towels which were 9/10 times stained. The only good thing about this hotel was that it was in a good location.
Stayed 2 nights in Feb 2024
Response from L3 on Feb 23, 2024
Hi Hayley:We are sorry to hear your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon.Best Regards,L3 Oasis Hotel

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice staff. Good pool, relaxing atmosphere. Near center of town.
Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Julia:We are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a fun gateway!
Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Cindy:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little to nosy, at night we could hear the 🚨 sirens and the vehicles passing by, and in the morning house keeping was a little to loud with their conversations. Frontdesk guy was very professional
Stayed 2 nights in Feb 2024
Response from L3 on Feb 23, 2024
Hi Francisco:We are sorry your stay was not everything you expected. Happy to hear our front desk staff was very accommodating. Thank you for your feedback and hope to see you soon!L3 Oasis Hotel

8/10 Good

Vanessa

Stayed 1 night in Feb 2024
Response from L3 on Mar 20, 2024
Hi Vanessa:We hope your stay was everything you expected. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
I was just one night but I used the pool and Jacuzzis Excellent
Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Jamie:We are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Pools were great, two pools one heated one salt water. Room was clean, updated sink. Bathtub was old but fine.
Stayed 2 nights in Feb 2024
Response from L3 on Feb 23, 2024
Hi Danielle:We are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hoteli Danielle:

2/10 Terrible

Soojin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was seriously leaking at drain down..
Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Soojin:We are sorry your stay was not everything you expected. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from L3 on Feb 23, 2024
Hi Philip:Hope your stay was everything you expected. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice!! The hotel was well-appointed, with modern furniture and comfy beds! The ‘heated’ swimming pool was a bit too cool to enjoy, though.
Stayed 4 nights in Feb 2024
Response from L3 on Feb 23, 2024
Hi Sharon:We are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

8/10 Good

Erica

Stayed 2 nights in Feb 2024
Response from L3 on Mar 20, 2024
Hi Erica:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regard,sL3 Oasis Hotel

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean. The whole property is well, maintain and clean.
Stayed 1 night in Feb 2024
Response from L3 on Feb 18, 2024
Hi Ramon:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel