Outdoor pool, pool umbrellas, sun loungers

Reviews of Desert Vacation Villas by VRI Americas

3 out of 5
Desert Vacation Villas by VRI Americas
250 West Vista Chino, Palm Springs, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 310 reviews" "
Rating 8 - Good. 108 out of 310 reviews" "
Rating 6 - Okay. 25 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 3 out of 310 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 27 nights in Feb 2024

6/10 Okay

Brian, Edmonton

Travelled with group
Liked: Cleanliness
The property is well located, close to everything you would need, and actually within walking (albeit a longish walk) distance of downtown Palm Springs. Well within walking distance of some good restaurants. The rooms are all 2 bedrooms/2bathrooms which is very good. Beds can be 2 queens/kings or single beds, or any combination, just contact the place directly. The staff were very friendly and helpful. The interiors are tired and ageing, the room I was in showed wear and tear on the furniture, but more so on the bathroom cupboards and to a lesser degree the kitchen cupboards, they were "water-stained", likely the humidity in the bathroom and to an extent the kitchen has stained them or has caused water stains-quite noticeable. Our room was quite dark, no direct sunlight - probably ok in the summer, but some natural sunlight in winter would be great. I'm sure not all rooms are like that. We were on the main floor, some (maybe all) of the 2nd floor units had balcony's, although our room had a sliding door of the main bedroom and one off the kitchen, but no real patio, and as mentioned no direct sunlight (facing North) Kitchen was well equipped full size fridge, stove and micro-wave, drip coffee maker, blender, toaster, bowls and the like. There are 2 barbques on site in the pool area. The pool area was clean, but the furniture is in need of replacement, some of the chairs and lounges had been repaired with zip-ties. Parking is good both covered and open areas.
Stayed 10 nights in Feb 2024

10/10 Excellent

Geoff

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay. The room was spacious and well equipped. Friendly staff and the pool and hot tub were amazing. Some great dining options in walking distance. Will definitely stay here next time we are in Palm Springs.
Stayed 4 nights in Feb 2024

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Very important feature is that it has a full kitchen.
Stayed 14 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay in nice area and well maintained rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Stayed 4 nights in Jan 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
With five of us traveling here to an event at Acrisure, this was the perfect property to accommodate all of us. The villa is spacious, clean, and has a great full kitchen which allowed us to make stir-fry for our Thanksgiving dinner. It sits in a nice neighborhood, and is really quiet. The only issue we encountered was that the office was closed when we arrived - we arrived between 4-5 as instructed, but no one was around. (It was Thanksgiving.). We found the after hours phone, but you cannot use it to make outbound calls. Used my cell phone instead and the first person checked for my name and didn’t find it. He told me to cal the office, which rang and rang until I got a message telling me to call the after hours number. Called that back and got a different person who was more helpful - she put me on hold, called someone from the property who confirmed that my keys were in the combo box, and gave me the combo. Smooth sailing from there. Didn’t get any advance communication from the property that they would be closed when I arrived, but it all worked out in the end. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Saghi

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable and spacious, great value
Stayed 3 nights in Sep 2023

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The temperature controlled pool was excellent, and the suite was cute and felt just like home. A bit outdated, but I wasnt looking for "modern" and my family and I really enjoyed the space. Will definitely come back!
Stayed 2 nights in Jul 2023

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was quiet and clean. There was a slight odor revealing it’s age when we 1st walked in. Pool can use more cleaning.
Stayed 3 nights in Jul 2023

10/10 Excellent

Melvin

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Perfecto
Beautiful views, staff, rooms, amenities and close to all the excitement.
Stayed 3 nights in Jul 2023

8/10 Good

Suzanne

Stayed 1 night in Jul 2023

10/10 Excellent

Melody

Liked: Cleanliness, property conditions & facilities
Loved my stay!
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, two bedrooms, dishwasher,fully equipped kitchen. Nice mountain views. Plenty of parking. A gym affiliation 7 minutes away. Pool a bit warm.
Stayed 7 nights in Jul 2023

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Ray

Stayed 1 night in Jul 2023

10/10 Excellent

V.

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for families with kids!
Stayed 3 nights in Jul 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing. Great price for great space. Coming here again. The wifi is quite slow so that would be the only negative.
Stayed 5 nights in May 2023

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The decor needs some updating but villa had everything we needed well equipped. Staff in front office were very kind & cheerful unlike some hotels I’ve dealt with. We really enjoyed our getaway. Best part no parking fee!
Stayed 2 nights in May 2023

10/10 Excellent

Geina

Liked: Cleanliness, amenities, property conditions & facilities
I have to wait for my deposit
Stayed 5 nights in May 2023

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although GM Jeffrey and Manager Vivian initially appeared very helpful and compassionate towards both myself and my Autistic son, I am still shocked and amazed by what we experienced. MY SON is still very traumatized! Please have someone from corporate call me please 760 899-3804
Stayed 3 nights in May 2023

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed at this property during Coachella 2023 and it was a great location.
Stayed 4 nights in Apr 2023

10/10 Excellent

louis

Travelled with group
Liked: Cleanliness, room comfort
Awesome
Stayed 2 nights in May 2023

10/10 Excellent

Lynn

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Nancy

Liked: Cleanliness, room comfort
Great stay
We had a great time. At first room seemed dated and then we saw it was real wood furniture probably from the 50s or 60s, though rooms may vary. Everything worked. Kitchen had all dishes and tools we need. Staff were very helpful. Lots of activity in pool/spa. Great jumping off point for hiking. They also have bikes you can use for free. Games. DVDs. Our room had a beautiful view of mountains from balcony. Close to restaurants.
Stayed 2 nights in Apr 2023
Response from Guest Services on Apr 24, 2023
Thanks so much for staying with us! Hope to see you again when you visit Palm Springs!

8/10 Good

Maria

Liked: Cleanliness
Overall it was clean and nice but the sofa bed and the pillows were very uncomfortable
Stayed 2 nights in Mar 2023

10/10 Excellent

GUILLERMO

Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
I made a reservation for 2 bedrooms, one with a king bed, and the other with a queen bed. We got a king and 2 twins. I wasn't happy about this. Was told that this was all they had. The unit was clean, very dark in tub/shower. We asked for blankets as it was cold while we were there. Did not use the outside facilities, because of the weather.
Stayed 4 nights in Feb 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, room comfort
Stay here!
The unit was very spacious, very quiet. The location was excellent. The only complaint was the heating issue hummed sort of noisily when it went on.
Stayed 3 nights in Feb 2023

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only problem was the phone in the unit. It was an old phone the volume button did not work so you could not hear it ringing unless you were 1 foot away. Otherwise the unit was very nice, old but upgraded nicely.
Stayed 14 nights in Feb 2023

8/10 Good

Kevin

Liked: Cleanliness
Decent stay in Palm Springs area
Spacious, clean condo-like hotel room. Furniture outdated and not comfortable.
Stayed 2 nights in Feb 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Roger

Even though I made and paid for my reservation 7 weeks in advance throughv Expedia, when I arrived the hotel had lost track of my reservation and had no rooms for me. Basically they ruined my 6 day stay in Palm Springs!! Pretty much the worst error a hotel can make. Stay away!!!
Stayed 5 nights in Jan 2023

6/10 Okay

Edward

Travelled with family and small children
Liked: Cleanliness, amenities
Everything was ok except for the fact that our bathtub didn't have hot water and no maintenance to fix it...
Stayed 2 nights in Jan 2023

8/10 Good

Joseph J

Liked: Cleanliness, amenities, property conditions & facilities
Expensive but worth it.
Stayed 2 nights in Jan 2023

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people
Stayed 2 nights in Jan 2023

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, amenities
Good value and good location.
Stayed 2 nights in Jan 2023

8/10 Good

Humberto

Stayed 2 nights in Jan 2023
Response from Guest Services on Jan 18, 2023
Thank you for choosing Desert Vacation Villas. We are happy you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Nice place for families Facility is dated but clean Great location
Stayed 3 nights in Jan 2023
Response from Guest Services on Jan 18, 2023
Thank you for choosing Desert Vacation Villas. We are happy you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Yicela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay
Stayed 4 nights in Oct 2021

8/10 Good

Moynihan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very nice staff. Property is showing its age. Sliding glass doors are stuck. Carpet looks old. Couch has stains. Location is great and the pool was nice. Only one operational gas grill outdoors. There was a line of guests using one grill.
Stayed 6 nights in Oct 2022

10/10 Excellent

Leilani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I've read several reviews about the location and its condition. Mostly 'out dated' in the inside reviews but it didnt bother me at all. I only needed a place to sleep, shower and cook, this place provided all of it. It was basically an apartment and I loved the homey feel to it. Yes it was a bit outdated but it was still worth the stay. It was quiet and very well out together. I would definitely stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Exzylle Pearl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms and we were very much comfortable like its our home
Stayed 1 night in Jul 2022