Well our 1 bedroom suite was pretty awesome, and the housekeeping staff were excellent. There was a lot of dust around the grounds that didn't seem to get cleaned up over the 8 days we were there, and it took me an hour to clean off our patio furniture one day, which wasn't the best use of my time on our vacation. The reason, however, that I've given the property four stars instead of five is that the elevator was out of order for 4 of the 8 days we were there. Sam at the front desk is awesome, as are the bartenders at Snakebites pool - William and Alex and I can't recall the other fellows name.