Paliyem Vacation Packages

Good

Its a good property with private beach, well maintained but swimming pool water was not clean. We visited during summer so climate was hot & humid but biggest drawback of this property is there is no air conditioned restaurant in the property (except one which is not great) , it makes your holidays tiring especially in summer. Hotel management must think about making main restaurant (sea gull) airconditioned to provide right ambience to guests. More efforts are required to bring it to Novotel standards. Regards ,

kinda and attentive staff. stayed at the beachfront suite. note that photos appear much nicer than what is available - rooms and bathrooms aren’t as luxurious as one expects for the price charged.

A rare thing-- a place that is better than it appears in photos. Comfortable room with extremely thoughtful touches, like a lighted closet, hairdryer, robe and slippers, kettle, blackout curtains, snd great AC. I didn't try the food-- I'm sure it's at least good. Staff were friendly and helpful, and I felt very at ease.

First and foremost, pay attention to their uncompromising cancellation and change policy! They do not budge. Also, the "no outside food" policy is ridiculous. While you can easily go to other restaurants outside of the grounds, (which are substantially cheaper!) The pricing for drinks and most food is "resort" pricing and rather skewed for the area. We actually had two rooms, the first during a business conference and the second because we stayed longer for a holiday. The first room over looked a disastrous construction project going on at the hotel because rooms were in short supply and construction didn't stop until 22:00 and security lighting was on all night. The second room was better, but the bath was dirty with soap scum on the tub fixtures and obvious mold in the corners. The most distressing thing though was the fact that the cleaning staff cleaned the coffee mugs in the room using hand soap from the bathroom. I know this because I discreetly marked the mugs to see if they were changed and the "cleaned" mugs smelled exactly like the scent of the bathroom hand soap. There were some positives, most of the staff was pleasant, the food was good with a large selection and my wife enjoyed the spa offerings. The pool area was well kept and quite nice. I just wish they didn't spray for mosquitoes at dusk everyday while we were out at the pool.