Title: The Alts Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Alts Hotel Wine enthusiasts find their perfect match at this hotel with an attached winery, while those seeking relaxation head to the rooftop terrace or spa ## Photo gallery for The Alts Hotel ![Outdoor pool - The Alts Hotel (Palembang)](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/7b818f99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cabana Suite - The Alts Hotel (Palembang)](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/de90a0a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Alts Hotel (Palembang)](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/b0225e4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck - The Alts Hotel (Palembang)](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/18e2e8d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar, alfresco dining, open daily - The Alts Hotel (Palembang)](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/457d4a7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Palembang Golf Club, The Alts Hotel blends sophistication with leisure. Visit the winery, unwind at Altitude SPA, or enjoy rooftop views. Cafe Delapan offers international cuisine, and an outdoor pool provides refreshment. Helpful staff enhances the experience. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8324483&PinnedHotelID=8324483&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 22 of 22 rooms ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/90e5a6db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu 2 bedrooms Premium bedding Blackout drapes/curtains - 258 sq ft - 2 bedrooms - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/9aff59b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - 249 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/e2d63a7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premiere ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/6fa7c4ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Cabana Suite ![Cabana Suite](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/55f5d826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Suite ### Highlights Balcony Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/ec3f5d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding - 569 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Suite ![Grand Suite](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/87b5e413.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Separate bedroom Premium bedding - 1292 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/b2a735ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Superior Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/af30c68f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Premier Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/119ab2bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Sleeps 2 ### View all photos for Cabana Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/236a71f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabana Suite - Sleeps 2 ### View all photos for Junior Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/e7bd1edc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Deluxe Twin Room ![Deluxe Twin Room](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/ccb26676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Premium bedding Blackout drapes/curtains Bidet - Sleeps 2 - 1 Twin Bed ### View all photos for Premier City View ![Premier City View | Bathroom](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/affb2312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Blackout drapes/curtains Premium bedding Sofa bed - single - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Corner ![Premier Corner](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/5557f18f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Corner ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Blackout drapes/curtains Premium bedding Sofa bed - single - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite New ![Junior Suite New](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/79a9c963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite New ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Pillow menu Premium bedding Blackout drapes/curtains Bidet - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/88452ce3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### View all photos for Presidential Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/494876ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - Sleeps 2 ### View all photos for Junior Suite New ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/467cafaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite New - Sleeps 2 ### View all photos for Deluxe Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/fd9a62f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Bed - Sleeps 2 ### View all photos for Premier City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/5eeec9da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier City View - Sleeps 2 ### View all photos for Premier Corner Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8330000/8324500/8324483/788b25cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Corner Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPalembang-Hotels-The-Alts-Hotel.h8324483.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPalembang-Hotels-The-Alts-Hotel.h8324483.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.97136%2C104.76449&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7tET3rsgLXgcR5Huk28WXbP19cs=) Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113 #### What's nearby - Palembang Golf Club \- 20 min walk \- 1.7 km - Palembang Indah Mall \- 4 min drive \- 1.9 km - Great Mosque of Palembang \- 5 min drive \- 3.0 km - Jakabaring Stadium \- 6 min drive \- 2.6 km - Palembang Trade Center Mall \- 8 min drive \- 2.6 km #### Getting around - Polresta LRT Station - 5 min drive - Cinde LRT Station - 11 min drive - Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive #### Restaurants - ‪Pempek Beringin - ‬1 min walk - ‪Pan Thai Restaurant - ‬2 min walk - ‪Kantin 9 - ‬5 min walk - ‪Rajawali Kopitiam - ‬1 min walk - ‪Delice - ‬4 min walk ## About this property ### The Alts Hotel Upscale hotel near Palembang Golf Club Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar, and a rooftop terrace. Treat yourself to a massage at Altitude Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, an elevator, and massage treatment rooms Room features All 207 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Extra conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - LED TVs with satellite channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17130000/17120300/17120298/025b5b5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The 1O1 Palembang Rajawali Palembang - Pool - Spa - Kids pool - Free WiFi 8.4 Very good 31 reviews CA $33 CA $41 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=17120298&PinnedHotelID=17120298&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9630000/9623900/9623831/427a7eb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Palembang Hotel & Conference Center Palembang - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=9623831&PinnedHotelID=9623831&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33240000/33235200/33235182/9a68b482.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harper Palembang by ASTON Palembang - 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Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=4049044&PinnedHotelID=4049044&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/19000000/18930000/18922400/18922332/aae7ff21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### All Nite & Day Palembang - Veteran Palembang - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 8 reviews CA $27 CA $34 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=18922332&PinnedHotelID=18922332&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/24000000/23420000/23417200/23417144/6de1620e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Opi Hotel Palembang Palembang - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 20 reviews CA $54 CA $66 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=23417144&PinnedHotelID=23417144&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - 10 Gastro Pub - Cafe Delapan ### Things to do - Children's pool - Full-service spa - Health club - Hot tub - Outdoor pool - Sauna - Steam room - Winery ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 1,055 square feet of conference space - 5 meeting rooms - Business center ### Outdoors - Garden - Rooftop terrace ### Full-service spa - 2 treatment rooms - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 11 floors - Ballroom - Banquet hall - Built in 2009 - Designated smoking areas (fines apply) - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in. ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to noon The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Grand Zuri Palembang Grand Zuri Palembang Hotel Grand Zuri Palembang Hotel Palembang The Alts Hotel Hotel ## Frequently asked questions ### Does The Alts Hotel have a pool? ### How much does it cost to stay at The Alts Hotel? ### Is The Alts Hotel pet-friendly? ### How much is parking? ### What time is check-in at The Alts Hotel? ### What time is check-out at The Alts Hotel? ### Does The Alts Hotel provide a shuttle to the airport? ### Where is The Alts Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Alts Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 6.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 14 8 - Good 22 6 - Okay 6 4 - Poor 0 2 - Terrible 1 ## Reviews ### 2/10 Terrible #### Christophe Oct 28, 2022 Disliked: Cleanliness, staff & service The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified ##### Christophe Stayed 2 nights in Oct 2022 ### 8/10 Good #### Verified traveller Mar 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible breakfast arrangement time. All foods were not served properly. ##### Verified traveller Stayed 2 nights in Mar 2021 ### 10/10 Excellent #### KIMBERLY, Michigan, USA Dec 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful. ##### KIMBERLY Stayed 2 nights in Dec 2019 ### 8/10 Good #### Malvin Dec 1, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Cheap cozy room with so-so service Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price. ##### Malvin Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Sep 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm. ##### Verified traveller Stayed 2 nights in Sep 2018 ### 8/10 Good #### Daniel, Kl Jul 27, 2018 Liked: Cleanliness, staff & service, room comfort Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed ##### Daniel Stayed 3 nights in Jul 2018 ### 8/10 Good #### joseph, Jakarta Apr 30, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Under Renovation When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding ##### joseph Stayed 3 nights in Apr 2018 ### 8/10 Good #### Chon Nam Mar 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport ##### Chon Nam Stayed 1 night in Mar 2018 ### 10/10 Excellent #### terry Feb 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantasy get away Wonderfully helpful staff ##### terry Stayed 2 nights in Feb 2018 ### 6/10 Okay #### Verified traveller Sep 9, 2017 No sandal in room ##### Verified traveller Stayed 5 nights in Sep 2017 ### 8/10 Good #### nice, tangerang Aug 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice menyenangkan ##### nice Stayed 1 night in Aug 2017 ### 10/10 Excellent #### Verified traveller Jul 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Close to everything I wanted to do. I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best. ##### Verified traveller Stayed 3 nights in Jul 2017 ### 10/10 Excellent #### Rafael Mar 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient and Clean Hotel A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars. ##### Rafael ### 8/10 Good #### Arif Dec 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel and Perfect of Service Another great hotel & service in Palembang.. ##### Arif ### 6/10 Okay #### Verified traveller May 5, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Great location We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers. ##### Verified traveller ### 8/10 Good #### Darmady, Tangerang Apr 14, 2016 Liked: Cleanliness, property conditions & facilities, room comfort Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan. ##### Darmady ### 8/10 Good #### AKIRA, tokyo Mar 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### なかなか良いホテルです。 綺麗なホテルでスタッフがとても感じよく対応が素早い。 ##### AKIRA ### 8/10 Good #### Alexander Thomas, Jakarta.indonesia Feb 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food. ##### Alexander Thomas ### 8/10 Good #### Verified traveller Nov 24, 2015 Liked: Cleanliness, staff & service, room comfort #### bagus hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower, ##### Verified traveller ### 8/10 Good #### Verified traveller Oct 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゆったりできるホテル 部屋は清掃が行き届いており、心地よく過ごせました。 ##### Verified traveller ### 6/10 Okay #### Philip, Hong Kong Mar 31, 2015 #### Palembang Hotel Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down. ##### Philip ### 8/10 Good #### Masagus, Palembang Mar 22, 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Mantap pelayanannya lumayan memuaskan ##### Masagus ### 10/10 Excellent #### vivi, tangerang Feb 24, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Posisi hotel enak , dekat kota Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek. ##### vivi ### 8/10 Good #### Lili amigo, Jkt Jun 29, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Over all good. Comfort ##### Lili amigo ### 8/10 Good #### ihsan Jan 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ihsan Stayed 1 night in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Padma Resort Ubud](https://www.expedia.ca/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [The Sankara Resort & Spa](https://www.expedia.ca/Ubud-Hotels-The-Sankara-Resort-By-Pramana.h6641390.Hotel-Information) > > [All Inclusive Resorts and Hotels in Bermuda](https://www.expedia.ca/Destinations-In-Bermuda-All-Inclusive-Hotel.0-0-d20-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Coco Cabana](https://www.expedia.ca/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) > > [The Edge Bali](https://www.expedia.ca/Pecatu-Hotels-The-Edge-Bali.h5984886.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.ca/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [Hotels in North Bay](https://www.expedia.ca/North-Bay-Hotels.d6134289.Travel-Guide-Hotels) > > [Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort](https://www.expedia.ca/Punta-Cana-Hotels-Hard-Rock-Hotel-Casino-Punta-Cana-All-Inclusive.h2464251.Hotel-Information) > > [Family Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Family-Hotel.0-0-d44-tFamilyHotel.Hotel-Filter-Destinations) > > [The Kayon Jungle Resort](https://www.expedia.ca/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [JAV Front One Hotel Lahat](https://www.expedia.ca/Lahat-Hotels-JAV-Front-One-Hotel-Lahat.h16709249.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Royal Pita Maha](https://www.expedia.ca/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Bvlgari Resort Bali](https://www.expedia.ca/Pecatu-Hotels-Bulgari-Resort-Bali.h1403886.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [Alila Ubud. 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