The staff were polite and helpful. The accommodation was booked as self-catering but the room missed several essentials for this. No kettle or toaster!! Also there was no cooker, only a hob. Though the microwave was a combi oven, but not a good one. We were five crammed into a one bedroom, which I don't mind but when booking the impression was very much a two bedroom was available, though to be fair it did state it was not guaranteed. There were extra folding beds provided and the sofa bed was easy to assemble and revert back to sofa, but was not very good quality (the slats kept popping out). Also there were a few too many things broken which gave the impression that repairs were not done very often. Since we spent little time in the apartment this was fine. The two pools were well located and never over crowded and a life guard was on hand. One lucky thing about our room was it included an enclosed parking space which not all do. One person unfortunately suffered a theft from their car who was not in the gated parking area. Overall if you don't intend to spend a long time in your room this is a good base. The pool facilities are enough to entertain children and that they are enclosed and have a life guard they feel very safe. The lake is easy walking distance too.
Traveller from Romford
Modern hotel complex offering self-catering apartments, set 14 kilometres from Lake Garda and 30 kilometres from Verona. The …More