Title: Hotel J&E by Serranillo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel J&E by Serranillo Hotel in Mineral del Monte with a full-service spa and free valet parking ![Staircase](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/cb883a14.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/d2096bf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/208954bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/fd3262cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mexican cuisine](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/9a9dcb35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel J&E by Serranillo offers a tranquil escape in the town center. Enjoy spa treatments, Mexican dishes at Restaurante El Seranillo, and unwind on the sunny terrace. Practical conveniences include in-room WiFi, laundry facilities, and a business center for travelers' needs. 9.4 Exceptional ## Popular amenities - Bar - Room service - Spa - Breakfast available - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32662747&PinnedHotelID=32662747&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/c47485d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Smart TV Blackout drapes/curtains Private bathroom Hair dryer Rainfall showerhead Coffee/tea maker Cable channels Wardrobe or closet Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Coffee/tea maker Cable channels - Sleeps 2 - 1 Queen Bed ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/67f18c2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Smart TV Blackout drapes/curtains Private bathroom Hair dryer Rainfall showerhead Coffee/tea maker Cable channels Wardrobe or closet Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Coffee/tea maker Cable channels - Sleeps 4 - 2 Queen Beds ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32670000/32662800/32662747/35636eeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Mini-fridge Smart TV Blackout drapes/curtains Private bathroom Hair dryer Rainfall showerhead Coffee/tea maker Cable channels Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Mini-fridge Coffee/tea maker - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPachuca-Hotels-Hotel-JE-By-Serranillo.h32662747.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPachuca-Hotels-Hotel-JE-By-Serranillo.h32662747.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.13545%2C-98.67293&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=stZubQhJm6bkrWYHxnq3E7XcexA=) Av. Juarez 7-B, Mineral del Monte, HGO, 42130 #### What's nearby - Museo Casa Grande - 7 min walk - 0.6 km - Museo del Paste - 19 min walk - 1.6 km - Monumental Clock of Pachuca - 21 min drive - 9.8 km - Independence Square - 21 min drive - 9.8 km - El Chico National Park - 22 min drive - 10.5 km #### Restaurants - ‪Restaurante Real del Monte - ‬6 min walk - ‪El Serranillo - ‬1 min walk - ‪Pastes Real De Plateros - ‬2 min walk - ‪Taquería Los Pepes - ‬3 min walk - ‪Pastes Real De Plateros - ‬8 min walk ## About this property ### Hotel J&E by Serranillo Property highlights Take advantage of a terrace, laundry facilities, and a bar at Hotel J&E by Serranillo. Treat yourself to a facial, a hot stone massage, or a body scrub at the onsite spa. The on-site family restaurant, restaruante el seranillo, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Additional perks include: - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), ATM/banking services, and meeting rooms - A front-desk safe, a vending machine, and tour/ticket assistance Room features All guestrooms at Hotel J&E by Serranillo feature perks such as 24-hour room service, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and free toiletries - 32-inch Smart TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Banquet hall](https://images.trvl-media.com/lodging/48000000/47030000/47020400/47020383/c6fa4f97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Collection O Casona De Minas Mineral del Monte Mineral del Monte - Breakfast included - Parking included - Free WiFi - Housekeeping 9.2 Wonderful 369 reviews CA $71 CA $92 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=47020383&PinnedHotelID=47020383&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/16000000/15980000/15971800/15971757/0df42e7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paraiso Real Mineral del Monte - Free WiFi - Restaurant - Breakfast available - Bar 8.2 Very good 154 reviews CA $73 CA $86 total includes taxes & fees Nov 9 - 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Pool - Breakfast included - Waterslide - Parking included 8.8 Excellent 361 reviews CA $112 CA $133 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12290133&PinnedHotelID=12290133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site - Free valet parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - restaruante el seranillo ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 269 square feet of conference space - Business center - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Front entrance ramp - Magnifying mirror - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (43 inches high) - Wheelchair-accessible spa ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch smart TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel J E by Serranillo J&E Serranillo Mineral del Monte J&E Serranillo Mineral l Mont Hotel J&E by Serranillo Hotel Hotel J&E by Serranillo Mineral del Monte Hotel J&E by Serranillo Hotel Mineral del Monte ## Frequently asked questions ### Is Hotel J&E by Serranillo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel J&E by Serranillo? > Self parking and valet parking are free at this property; nearby parking is also free. ### What time is check-in at Hotel J&E by Serranillo? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel J&E by Serranillo? > Check-out is at noon. ### Where is Hotel J&E by Serranillo located? > Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel J&E by Serranillo Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 83 8 - Good 21 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Cynthia Oct 27, 2025 Liked: Amenities Un hotel muy agusto excelente servicio y atención. Agua caliente y todo limpiecito. ##### Cynthia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Manuel Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Magnífico servicio ##### Manuel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Arturo Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendable y bonito ##### Arturo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### beatriz Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cercania al centro calidad precio ##### beatriz Stayed 1 night in Sep 2025 ### 10/10 Excellent #### irving Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy bien. Muy limpio, cuidado, agradable, es relativamente nuevo y huele bien. El personal muy atento y el restaurante del mismo grupo es fantástico y se come delicioso. Regresaré. ##### irving Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Roque roberto Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena atención del personal y el lugar es súper cómodo y muy bonito además de bien ubicado ##### Roque roberto Stayed 1 night in Sep 2025 ### 8/10 Good #### A. Elida Aug 25, 2025 Liked: Cleanliness, staff & service Deberían considerar aclarar que el estacionamiento está retirado del hotel, aunado a eso mi estancia fue agradable en cuestión de instalaciones, definitivamente la regadera era de lo mejor, pero el detalle es que había mucho ruido tipo fiesta en el área común del hotel. Saludos ##### A. Elida Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Paola Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todos muy amables, hotel limpio y lugar donde estacionarse ##### Paola Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Maria Aurea Aug 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Maria Aurea Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juan José Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente solo el detalle del estacionamiento, es estrecho como todas las calles del lugar y con pocos espacios. ##### Juan José Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ARTURO Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar agradable para hospedarse en el centro Muy agardable el hotel, las habitaciones amplias y limpias, aunque con algunos detalles, por ejemplo el agua de la regadera no era constante, pasaba de fria a caliente de manera intermitente, pero en general cómodas. El hotel tiene unos pocos cajones de estacionamiento, en una calle estrecha. por lo que es dificil estacionarse, pero está muy cerca del centro, a unos pasos de la parada del turibus. El restaurante muy bueno. El personal muy atento y amable. En general, un lugar agradable. ##### ARTURO Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carlos Alberto Jul 14, 2025 Liked: Cleanliness Un lugar muy tranquilo y seguro ##### Carlos Alberto Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Eduardo Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno ##### Eduardo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan José Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar ##### Juan José Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Areli Nataly Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente opción 10/10 Excelente! Super recomendable. Es una excelente opcion y huele rico Todo el tiempo. 3 dias en habitacion king size. ##### Areli Nataly Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### José Luz Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mejorar el control del agua caliente y fría en la regadera ##### José Luz Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Oswaldo Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me gusto mucho la atención, recomiendo llegar en fin de semana para que el Valet estacione el coche si llegas en vehículo, están reparando la calle principa, es importante llegar por la parte de atrás, no entrar al centro. ##### Oswaldo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Bulmaro May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buen hotel, las instalaciones se encuentran muy bien, la habitación exelente, la ubicación muy buena. ##### Bulmaro Stayed 1 night in May 2025 ### 10/10 Excellent #### Carlos Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cordiales todas las personas del hotel. ##### Carlos Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Araceli Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien el personal muy amable solo que está medio enredado para estacionar fuera de eso todo excelente ##### Araceli Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Carlos Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tienen un restaurante muy bueno y el transporte para llegar al centro de Pachuca está a un paso. Es un pueblito mágico muy agradable para caminar. ##### Carlos Stayed 2 nights in Feb 2025 ### 8/10 Good #### Eduardo Mar 11, 2025 Liked: Cleanliness, staff & service No tuvieron estacionamiento y tuvimos que pagar una pensión en otro lado ##### Eduardo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alice Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice. It was comfortable and clean. ##### Alice Stayed 1 night in Dec 2024 ### 8/10 Good #### José Roberto Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Solo mejoraría el estacionamiento. El servicio fue excelente, la locación es muy buena y la limpieza también lo fue, sin embargo el estacionamiento es un aspecto a considerar, está a 5 minutos caminando y en algunas ocasiones puede ser un tanto incómodo si necesitas disponer de tu auto. En todos los demás aspectos es un lugar maravilloso para hospedarte. ##### José Roberto Stayed 2 nights in Feb 2025 ### 6/10 Okay #### abel Feb 2, 2025 Liked: Cleanliness La habitación está cómoda, pero no sale agua en la bañera más que un hilo, por ese detalle no volvería. ##### abel Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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