Standard Room
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Reviews of Relax Inn Collingwood

2 out of 5
Relax Inn Collingwood
9448 Beachwood Road, Collingwood, ON

Reviews

6.4
Rating 10 - Excellent. 53 out of 382 reviews" "
Rating 8 - Good. 119 out of 382 reviews" "
Rating 6 - Okay. 94 out of 382 reviews" "
Rating 4 - Poor. 60 out of 382 reviews" "
Rating 2 - Terrible. 56 out of 382 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Marc

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was spotty, TV wasn't working, beds were not comfy, not enough pillows, no plug for the bathtub.
Stayed 1 night in Apr 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and easy parking
Stayed 1 night in Mar 2024

6/10 Okay

Amir

Liked: Staff & service
Disliked: Cleanliness
There are good staffs
Stayed 3 nights in Mar 2024

4/10 Poor

Monika

The room had an odour.
Stayed 2 nights in Mar 2024

8/10 Good

Sahil

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Overall it’s a good experience, clean rooms but there wasn’t any water bottles in the room provided.
Stayed 1 night in Mar 2024
Response from manager on Mar 12, 2024
Hi Sahil, thank you very much and tap water is drinkable. see you again.

10/10 Excellent

ULISES MARIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for you money. Very clean. Close enough from Collingwood and the Blue Mountain Resort. Staff was very courteous and helpful. Perfect for a short stay.
Stayed 1 night in Feb 2024
Response from manager on Mar 12, 2024
Hi Ulises , we are really appreciate your review. thanks a lot and see you again in summer.

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well maintained, clean rooms,great staff, helpfull, should have coffee pot inside room for morning, timmies to far lol. thanks again
Stayed 1 night in Feb 2024
Response from manager on Mar 12, 2024
Thank you very much Dean and see you soon in summer.

2/10 Terrible

Michaela

Stayed 1 night in Jan 2024
Response from manager on Jan 21, 2024
Hello Michaela Sibbaldfor what and we provide great service each our customer.

8/10 Good

Robert

Stayed 1 night in Jan 2024

4/10 Poor

Darling

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jasna

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for a price
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no frills
Cheerful staff, quick check-in, spotlessly clean room and bathroom. The room had all the basics required for a no frills, one night stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Charles

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We visited in December and had made a previous reservation. When we arrived at the motel no one was in the office for us to check in so we called the number on the door. We received no return call and some one showed up 15 minutes later with no explanation. We checked in and went to the room. It was 6 degrees celsius and it took hours for the 1 baseboard heater to heat the room to a tolerable temp.
Stayed 1 night in Dec 2023
Response from manager on Dec 9, 2023
Hello CharlesWe are human and we have some time emergency but we came right away. we apologies it. Weather was 12 degree so automatically thermostat go down. you can increase it and baseboard heater is fast warm up the room.

8/10 Good

Ahsan

Liked: Cleanliness, staff & service
Overall clean and customer service was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kassy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was inexpensive, clean, quiet. Can walk to Georgian Bay shore.
Stayed 1 night in Oct 2023

4/10 Poor

pradeep

Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Aug 2023

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the beach and management readily available.
Stayed 2 nights in Aug 2023

8/10 Good

tom

Stayed 1 night in Aug 2023

6/10 Okay

Sean

Liked: Staff & service
A bit overpriced for what you get. Ok for a fast stop over. Better than a camping spot. The next day a got a beautiful newly renovated luxurious motel room in Tobermory for a bit less. The owner was very nice.
Stayed 2 nights in Aug 2023

6/10 Okay

Hukam

Good
Stayed 1 night in Aug 2023

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a room with 2 beds. When we checked in, they said we only reserved a room with one. I had to pay $50 more for the room that I reserved in the first place. NOT COOL! I have proof that I did reserve a room with 2 beds.
Stayed 2 nights in Jun 2023
Response from manager on Oct 8, 2023
Hello Mr. JamesCheck again your confirmed reservation email and you booked only one bed so do not blame us about your reservation mistake and we have reservation number with booking details.

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Would having liked air conditioning or a fan
Stayed 1 night in Jul 2023
Response from manager on Jul 28, 2023
Hi Mary, we have Air Conditioner each room.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service
A little dated and old but good service , everything was clean and the staff was very polite and helpful. We enjoyed our stay for the price 👍
Stayed 1 night in Jul 2023
Response from manager on Aug 21, 2023
thank you very much.

8/10 Good

Geraldine

Stayed 3 nights in Jul 2023
Response from manager on Aug 21, 2023
thanks and see you again.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from manager on Aug 21, 2023
thanks and enjoy. see you soon.

2/10 Terrible

Paul H.

Stayed 1 night in Jul 2023

6/10 Okay

Natasha

Travelled with partner
Disliked: Property conditions & facilities
For a motel its what tiy expect it to be. It has a fridge and microwave. The air conditioner was leaking so it wasnt able to be used during our stay which made the room hot during the night. The bed was very hard and uncomfortable. I believe some minor renovations coyod make the place look a bit better ( ex: baseboards are stained from what appears to be water damage ). Shower could be updated as well as water just seeps out since its just a shower base
Stayed 1 night in Jul 2023

4/10 Poor

Mariejoy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

fernando

Liked: Cleanliness, staff & service
Clean.quiet area. Place is too small.noisy old ac.not cooling enough. Ok for one night sleep..not bad..
Stayed 1 night in Jun 2023

6/10 Okay

Krishna

Stayed 1 night in Jun 2023

10/10 Excellent

Sharon C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is older and dated however it spotlessly clean and the staff was helpful and friendly. If you go here bring coffee/tea/milk etc and snacks as no stores around this area. Rooms have a microwave and fridge so that was great. I would stay here again. Price reasonable as well. Thanks to the staff.
Stayed 1 night in Jun 2023

8/10 Good

Reginald, Whitby

Liked: Cleanliness, staff & service
Very clean and pleasant customer care
Stayed 2 nights in May 2023

8/10 Good

Ajay

Stayed 1 night in May 2023

8/10 Good

Brenda

Stayed 1 night in Apr 2023

10/10 Excellent

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Property was old .clean and maintained
Stayed 1 night in Mar 2023

6/10 Okay

Jianming

Travelled with family
Stayed 1 night in Mar 2023

8/10 Good

Kuljeet

Stayed 1 night in Mar 2023

8/10 Good

Lavprit

Stayed 1 night in Feb 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

2/10 Terrible

Apoorv

Stayed 1 night in Feb 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Patricia

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 2 nights in Jan 2023

6/10 Okay

ANGEL

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms was tiny and really congested. Rest everything was fine.