Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

a spacious and elgant suite

Posted 24-Feb-2016
We stayed this elegant and spacious suite for two nights. It was worth kind of expensive rates. Grocery stores and fast food chains were 5 minutes away by car.
5 out of 5
by A verified traveller from S

Close to Mountain-easy walk to village

Posted 13-Feb-2016
Great staff. Good breakfast. Very comfortable room for price in high season.
5 out of 5
by A verified traveller

Posted 3-Feb-2016 on Hotels
It was a great stay! The staff were friendly. We loved the continental breakfast and location. Thank you again!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Dec-2015 on Hotels
5 out of 5
by Arlene from Richmond Hill, Ontario

Posted 7-Dec-2015 on Hotels
Our third year for an anniversary getaway. We absolutely love the area and this particular complex. Hot tub on the property. Lovely common area and breakfast included. Highly recommend in any time of year.
4 out of 5
by A verified traveller

Family catch up

Posted 7-Dec-2015
Pros: Location layout and wuaintness
Location: Easy walk to Ski village. Good restaurants and shopping on the doorstep
Very quaint and well thought out room plan. Our stay was perfect. Very quiet but everything we needed was there. Breakfast delivered to our door and then Saturday morning a lovely self serve buffet style breakfast We all loved it and would have no hesitation in going back again.
2 out of 5
by A verified traveller

Very uncomfortable.

Posted 12-Nov-2015 on Hotels
This hotel knew that we were there to celebrate our 55th wedding anniversary. We specifically asked for a quiet room. We were so uncomfortable the whole first night....woke up, literally, soaken wet from sweating. The room was 80 degrees. After opening windows, couldn't sleep with the traffic noise. The temperature dropped to 78 degrees with the windows & door open. We told the front desk that morning & she said all they could do is bring us a fan & that the air conditioning was turned off & it was warm no matter what room we were in. I said that this is unacceptable. We carried on about our day. When we returned back to our room around 3 pm, it was again 80 degrees. We noticed they had put a stationary fan in our room.....not a circulating one as promised. So we called the front desk & they send up a guy to check our thermostat. I was persistent that for the price we had paid, there was no way we should be this uncomfortable. It was still 80 degrees. He then told us he could put the air on in the building. Within minutes of him leaving, we could feel air coming in & the room finally cooled down for our second night. I do not understand why the air was not on that whole first day & night & the majority of the second day when the weather was so warm outside, let alone the fact that all that was required was a simple flip of a switch. Needless to say, it wasn't a pleasant experience.
5 out of 5
by A verified traveller from ancaster, on

Blue Mountain Retreat

Posted 10-Nov-2015
Pros: Staff were really friendly and explained all the various particulars to us.
Cons: Nothing. Really enjoyed it.
Location: Central. Close to The Village that had tons of shops and restaurants etc. Tons of activities to do but in snow time.
Took the wife up there for her birthday. Great location. Front desk staff were great and professional. Room was spacious, clean and nicely equipped. Really enjoyed the gas stove/fireplace. Went to dinner in the village. Nice options. Will be backin the summer with the kids. Great summer stuff to do.
5 out of 5
by A verified traveller

Very nice hotel close to village

Posted 9-Nov-2015
Beautiful buildings, clean comfortable rooms. TV not situated very well but not a lot of time spent in room anyway Close proximity to village Would definitely chose that hotel again but would prefer second floor on pool side
5 out of 5
by liana from Pickering, ON

Great stay at Club Intrawest.

Posted 2-Nov-2015 on Hotels
Great staff! Very helpful and informative and provided great direction on the area. Anything we asked for was provided to us quickly and with a smile. I would come back any chance I could.