Title: Western Hotel Ouray - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=83107030&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Western Hotel Ouray Travelers gather around the firepit for happy hour or head to The Grotto Spa for detox wraps and massages in this historic district property ## Photo gallery for Western Hotel Ouray ![Indoor pool - Western Hotel Ouray (Ouray)](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/5b9d373e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Western Hotel Ouray (Ouray)](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/f176d2e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony Suite West | Bathroom - Western Hotel Ouray (Ouray)](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/64bcb61c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Baroness Suites West - Western Hotel Ouray (Ouray)](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/06a63134.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Western Hotel Ouray (Ouray)](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/7aea2333.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Western Hotel Ouray, in the heart of the historical district, offers a welcoming atmosphere. Guests can relax by the firepit, enjoy happy hour at the restaurant, rejuvenate with detox wraps and massages at the Grotto Spa, or unwind in the indoor pool. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83107030&PinnedHotelID=83107030&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Painted Lady Quarters ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/w7794h5205x9y0-89010fb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Painted Lady Quarters 7.4 Good 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - 377 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ### View all photos for Silver Spoon Doubles ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/1dd71a1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Silver Spoon Doubles 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - 377 sq ft - Mountain view - Sleeps 4 - 2 Queen Beds ### View all photos for Balcony Suite West ![Balcony Suite West](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/4c009556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Suite West 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette - 377 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Baroness Suites West ![Baroness Suites West](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/06a63134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Baroness Suites West ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - 323 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Balcony Suite East ![Balcony Suite East](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/740ec048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Suite East ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Baroness Suites East ![Baroness Suites East](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/901e1a7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Baroness Suites East ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - Sleeps 2 - 1 King Bed ### View all photos for Painted Lady Quarters (Pet Friendly) ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/w7794h5205x9y0-89010fb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Painted Lady Quarters (Pet Friendly) 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - Mountain view - Sleeps 2 - 1 Queen Bed ### View all photos for Silver Spoon Doubles (Pet Friendly) ![Premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/84000000/83110000/83107100/83107030/1dd71a1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Silver Spoon Doubles (Pet Friendly) 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchenette Mini-fridge - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOuray-Hotels-Western-Hotel-Ouray.h83107030.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOuray-Hotels-Western-Hotel-Ouray.h83107030.Hotel-Information) ## About the area Located in Ouray, Western Hotel Ouray is in the historical district and in the mountains. Ouray Hot Springs Pool and Telluride Ski Resort are worth checking out if an activity is on the agenda. Discover the area's water adventures with kayaking and water tubing nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails. [Visit our Ouray travel guide](https://www.expedia.ca/Ouray.dx10746) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.02409%2C-107.67248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H4hljqBntCY88LYzm3Zkx_Oge30=) 210 7th Avenue, Ouray, CO, 81427 ### What's nearby - Bear Creek National Recreation Trail \- 1 min walk \- 0.0 km - Ouray Alchemist Museum \- 3 min walk \- 0.3 km - Ouray Hot Springs Pool \- 8 min walk \- 0.7 km - Ouray Ice Park \- 12 min walk \- 1.0 km - Box Canyon Falls Park \- 12 min walk \- 1.0 km ### Getting around - Silverton Station - 44 min drive - Telluride, CO (TEX-Telluride Regional) - 65 min drive ### Restaurants - ‪Goldbelt Bar & Grill - ‬2 min walk - ‪Mouse's Chocolates & Coffee - ‬3 min walk - ‪Ouray Brewery - ‬3 min walk - ‪1886 Coffee - ‬4 min walk - ‪The Outlaw - ‬1 min walk ## About this property ### Western Hotel Ouray Hotel near Ouray Hot Springs Pool Take advantage of a terrace, shopping on site, and a firepit at Western Hotel Ouray. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. Be sure to enjoy happy hour at the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and an outdoor entertainment area. Additional perks include: - An indoor pool - A reception hall, massage treatment rooms, and smoke-free premises - Outdoor furniture, wedding services, and coffee/tea in the lobby - A banquet hall and a gift shop Room features All guestrooms are individually furnished, and have comforts such as fireplaces and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Heating and portable fans - Hypo-allergenic bedding and memory foam beds - Rainfall showers, designer toiletries, and deep soaking tubs - 48-inch flat-screen TVs with satellite channels - Wardrobes/closets, separate sitting areas, and kitchenettes ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1780000/1779800/1779746/02b3755c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Box Canyon Lodge And Hot Springs Ouray - Breakfast included - Pet friendly - Parking included - Free WiFi 8.8 Excellent 694 reviews CA $208 CA $235 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1779746&PinnedHotelID=1779746&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2240000/2238900/2238805/ca5de5f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. Elmo Hotel Ouray - Parking included - Free WiFi - Housekeeping 9.0 Wonderful 570 reviews CA $263 CA $297 total includes taxes & fees Jan 20 - 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Adults Only Ouray - Spa - Air conditioning - Business services - Bar 9.6 Exceptional 462 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2844575&PinnedHotelID=2844575&HadPinnedHotel=true®ionId=-1&adults=2) ![Corner Suite 8 - 2 Bedroom Suite](https://images.trvl-media.com/lodging/17000000/16280000/16279800/16279781/e47b4ba2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ouray - Adults Only Ouray - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 447 reviews CA $176 CA $198 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=16279781&PinnedHotelID=16279781&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1400000/1399400/1399346/95a28044.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chipeta Lodge Ridgway - Spa - Pet friendly - Restaurant - Air conditioning 8.6 Excellent 618 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1399346&PinnedHotelID=1399346&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/104000000/103920000/103918400/103918375/1580eaa9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imogene Hotel Ouray - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 168 reviews CA $169 CA $191 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=103918375&PinnedHotelID=103918375&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471927/f91e555f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Timber Ridge Lodge Ouray - Parking included - Free WiFi - Air conditioning - Housekeeping 9.6 Exceptional 931 reviews CA $122 CA $138 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=8471927&PinnedHotelID=8471927&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4450000/4441800/4441772/99086331.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Black Bear Manor Ouray - Breakfast included - Parking included - Free WiFi - Game room 9.4 Exceptional 360 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4441772&PinnedHotelID=4441772&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Full-service spa - Hot tub - Indoor pool - Sauna - Shopping ### Family friendly - In-room kitchenette - Indoor pool - Mini-fridge ### Conveniences - Gift shop/newsstand - Guidebooks - Limited-hour front desk ### Guest services - Change of towels on request - Housekeeping (on request) - Proposal/romance packages - Wedding services ### Outdoors - Firepit - In the mountains - Outdoor entertainment area - Outdoor furniture - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot tub - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - 2 steps to reach entrance - Hardwood flooring in public areas - No elevator ### More - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Deep soaking bathtub - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 48-inch flat-screen TV with satellite channels - iPod dock ### Food and drink - Champagne service - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Freezer - Kitchenette - Mini-fridge - Paper towels - Stovetop - Toaster oven ### More - Air conditioning - Desk - Fireplace - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Portable fan - Separate sitting area ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed between November 6 and November 16\. ### Access methods Access code, front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 50.00 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50.00 per accommodation, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ## Frequently asked questions ### Does Western Hotel Ouray have a pool? ### Is Western Hotel Ouray pet-friendly? ### How much is parking? ### What time is check-in at Western Hotel Ouray? ### What time is check-out at Western Hotel Ouray? ### Where is Western Hotel Ouray located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Western Hotel Ouray Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 59 8 - Good 7 6 - Okay 7 4 - Poor 4 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Julie Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room ##### Julie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Robert Oct 30, 2025 Liked: Cleanliness, property conditions & facilities Excellent staff, service and amenities! Best place to stay in Ouray hands down! We will be back soon! ##### Robert Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Gavin Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quaint hotel with fantastic historic charm. ##### Gavin Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stephanie Jun 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved our stay at The Western. The room was great, we loved the spa and enjoyed eating in the saloon. We will definitely be back! ##### Stephanie Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jared Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique hotel with historic bones but modern rooms. See the100 yr old painting of the lady on the floor of the bar area and read the story behind it. Very good bar and restaurant inside the hotel ##### Jared Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Brianna Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel wirh friendly staff. All amenities were excellent. ##### Brianna Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved our stay here! The hotel staff were so friendly and amazing. We loved the Grotto area at night to relax before bed. The restaurant and bar had a cool vibe with good food and drinks. Definitely would stay at this property again in the future ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Darrell May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a beautiful stay in Ouray Colorado and staying at The Western Hotel and spa was terrific. Everyone was very kind and helpful, they made us feel like we were always a priority and never a bother. They all from front desk to dinner attendant to the manager were all willing to make sure we were satisfied. Wonderful people and place! ##### Darrell Stayed 1 night in May 2025 ### 10/10 Excellent #### Stacey Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely property . We would love to return and take advantage of the spa. We did not have time to do this on our overnight trip as it was closed an hour before the posted hours open on our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/c6e0e9ca-9058-42e4-962f-9db320da9a09-1749909504429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f2a33fa-b1ad-4024-9e2d-44648aeb611b-1749909509938.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a75cf399-88ad-4ed9-801b-b9941bbc100c-1749909508605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0cf65d73-db0c-4538-b95a-3934c1073971-1749909508127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stacey Stayed 1 night in May 2025 ### 4/10 Poor #### tim Sep 28, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Not worth the money. This was roughly $750 a night and I expected a lot more for that price. The staff was friendly and helpful and the bar area was cozy with good service. But the room I was in was just weird. The lighting was terrible at night, with a couple of ugly scabbed on reading lights on the bed but very little light in the main tv area. Poor design and not really having the feel of a historic hotel. I can't recommend it. ##### tim Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Donnie Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful restaurant and bar. Early December is a nice quiet time to visit. ##### Donnie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Steven Mar 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Absolutely awesome property. Amazing personal customer attention ##### Steven Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Heather Jan 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the Staff was super friendly and helpful! ##### Heather Stayed 1 night in Jan 2024 ### 10/10 Excellent #### DAVID Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A new goldmine in Ouray! An amazing new addition to Ouray. I've waited awhile to see the place open. The restaurant is AMAZING! I also loved the hotel guest room design. Very chic and the views and fireplace are amazing. Check out the spa on the lowest level. ##### DAVID Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Robert B Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super cool property that feels old timey but upgraded and nice. Love the basement cold plunge and hot tub grotto area. ##### Robert B Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Bobby Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing place to stay and highly recommend it! We loved the room and the staff was amazing. We also recommend getting a drink at the bar and chatting up with John and Eric they will not disappoint. Chefs table for dinner is also a great experience and we highly recommend it. Over all this place will make you feel pampered and happy. ##### Bobby Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Christine Aug 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great spot off the main drag in Ouray. The bar and restaurant were wonderful! Thank you. ##### Christine Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Charlene Apr 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing one-night stay. The room was very stylish and comfortable. The staff was exceptional! We tried out their bar and spa and both were fabulous. Big shout out to the bartender, Kelly for the amazing drinks and great hospitality! ##### Charlene Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Bob Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time I have stayed at this property, and would do so again! Suzanne was there to greet my wife and I and showed us around, introducing us to the mixologist behind the bar, as well as the chef. Everyone working there was very nice and accommodating. The spa in the lower level was beautifully relaxing, and in the morning, the cold plunge was exhilarating! The dinner was the absolute best food I have ever consumed in Ouray!!! So glad we didn't explore other dining options! The Western Hotel is a pricier option than most in Ouray, but it is well worth the money! ##### Bob Stayed 1 night in Jan 2025 ### 8/10 Good #### Victoria Sep 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully renovated property. Staff was friendly. Location was perfect in the middle of town and made everything very walkable. Room was well appointed and had great views. The bathroom sink was clogged and didn’t drain well until we addressed it. Room needed a little more functionality with the location of the kitchenette sink and was a little short on storage space. ##### Victoria Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Charlene Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay at The Western Hotel and Spa so much that I extended it for another night! From the moment I arrived, the customer service made me feel completely at home—warm, attentive, and genuinely welcoming. My room was a cozy cocoon of comfort, the perfect retreat after a long day, with soft lighting and plush bedding that made it impossible not to relax. The spa area was pure serenity. The dim lighting, rustic stone walls, and candlelit ambiance created the perfect atmosphere for unwinding. I indulged in both a massage and a facial, and they were absolutely incredible—deeply relaxing and rejuvenating. The attention to detail in the spa experience made it truly special. On top of all that, the attached restaurant and chef-driven dining experience were phenomenal. Every dish was crafted with care, making every meal a treat in itself. If you’re looking for a luxurious escape where you can truly relax, be pampered, and feel at home, The Western Hotel and Spa is it. I can’t wait to come back! ##### Charlene Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Stephanie Oct 19, 2024 Liked: Cleanliness, property conditions & facilities Although website does say no elevator, it does not say the stairs are very steep. And there's no one to help you with your bags. We had to carry our bags up three flights of stairs. The hotel was clean. The free snacks in the room was nice. The bed was uncomfortable (a thin mattress on a platform.) thankfully we only stayed one night. ##### Stephanie Stayed 1 night in Oct 2024 ### 6/10 Okay #### Jana Aug 3, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service It is an historic and interesting place, rustic and unique in many of the right ways, but perhaps missing the mark on some comfort areas. Staff attentiveness is very low if not absent after mid-evening. For instance, we had no hot water for baths the first night, and there was no person onsite or on call to reach out to. We left a couple messages and heard back the next day with apologies and correction for the next night. Hotel restaurant atmosphere and menu offerings were enjoyable. Food quality and wait staff were excellent. There was a discrepancy associated with the cancellation policy and timing of room charges between Expedia and the property which fell into dispute. Property charged full amount without notice a week in advance and before Expedia’s stated cancellation allowance, and hotel management was completely uncooperative to discuss the discrepancy. ##### Jana Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Jessica Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was such a special spot in Ouray and we were so grateful to be so well taken care of by the staff. The downstairs pool and spa were a great escape at the end of a day of hiking and the bar area was packed in the best of ways. Bed was a bit hard in my opinion but the other small touches such a yogurt, granola, waters and fruits made up for it. Highly recommend. ##### Jessica Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Anthony Nov 3, 2025 Liked: Cleanliness, property conditions & facilities Such a perfect hotel and experience. 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