Property entrance

Reviews of Best Western Hotel Apollo

3 out of 5
Best Western Hotel Apollo
Asemakatu 31-33, Oulu

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 1001 reviews" "
Rating 8 - Good. 482 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Irfaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check in was easy. We were greeted by a very friendly and helpful staff memeber who went above and beyond to make us feel welcome. Many restaurants within walking distance. Room was clean but not entirely soundproof. Had a mini sauna in the room as well. The soap/shampoo needs improvement but beyond that the stay was quite pleasant.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Conveniently located near Oulu railway station. An easy walk with luggage to catch train to Helsinki.
Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a warm welcome from the front desk when we arrived, and everything was explained to us (sauna, breakfast, recommendations for restaurants in the area since we arrived late and were hungry), etc. My room (401) was huge, with a sofa, and big bed, and the sauna was hot! It was pretty quiet. There was a coffee bar with great coffee up until 9pm, and the breakfast was stellar. Really, I'd stay here again for sure...the value for money was great!
Stayed 1 night in Jul 2023

10/10 Excellent

Daihong

Liked: Cleanliness, staff & service
Really a pleasant experience Thani expected. Super nice staff. Sauna is a surprise as well. Definitely will stay if I come back one day
Stayed 3 nights in May 2023

10/10 Excellent

Petter

Stayed 1 night in Feb 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Excellent stay, friendly staff, filling breakfast and nice sauna in the room. Parking is excellent. We had a cat with us, this is an excellent hotel to stay at with a pet.
Stayed 1 night in Jan 2023

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel choice for Oulu
Nice hotel in quite a good location for the centre of Oulu. Room was very clean. Breakfast has a good variety of hot and cold food. I had a sauna in my room which was really nice and fast to heat up.
Stayed 2 nights in Nov 2022

10/10 Excellent

Rodolfo

Stayed 1 night in Nov 2022

10/10 Excellent

Ville

Stayed 1 night in Sep 2022

10/10 Excellent

Juho-Pekka

Stayed 2 nights in Dec 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
This jotel is great, especially considering the price levels. It's a bit outdated, but well maintained and very clean.
Stayed 1 night in Nov 2021

8/10 Good

Rui Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stop
Very friendly staff, tasty breakfast, free e-vehicle charging very nicely complement the somewhat small room. Great price quality ratio!
Stayed 1 night in May 2021

8/10 Good

JOHANN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice located accommodation near the train station, not far from the city-centre and with a free on-site parking spot. The rooms are poorly soundproofed, a bit old and worn out. Very very small and old bathroom with a tiny little sink. The beds were comfy. Breakfast was very nice and located in a lovely environment. Enough for one night.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Place of the hotel as near to the center of Oulu. Also sauna in the room was nice, although we did not used it. In the room also a freezer for our own juice and bread. The furniture in the breakfast room was a little bit old fashioned.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not the first choice
No extra facilities like Gym at the hotel. Room size is quite small for the price (Compared to other Bestwestern Hotels)
Stayed 1 night in Sep 2019

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
Very handy to railway station and to downtown. Good breakfast buffet and as a bonus free tea and pastries all day thereafter.
Stayed 2 nights in Sep 2019

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It's a comfortable place for traveling which nears to train station.
Stayed 4 nights in Aug 2019

8/10 Good

Jawid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff, but small room and bathroom
The owner is very nice and helpful and good breakfast but room was small and bathroom too small Almost impossible to use the sink for brushing your teeth.
Stayed 4 nights in Aug 2019

6/10 Okay

Haroon, Hertfordshire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very noisy at night due to Night club opposite hot
I stayed week nights but it was very noisy, people were fighting outside hotel on the street till 2-4am. I didn't know there is a night club just opposite the narrow street, making this street very noisy till early hours of morning even on weekdays.
Stayed 4 nights in Jul 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice city hotel. Nice, clean, friendly staff. Will stay here again when in town.
Stayed 1 night in Jun 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, clean hotel centrally located. Friendly staff. Will stay again if in town.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff. Breakfast was also good. No drawbacks.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, 24 h service. Coffee served 24 hours.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2019

10/10 Excellent

George, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was first class and very central.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in, good free breakfast, easy walk to centre of city
Stayed 2 nights in Sep 2018

10/10 Excellent

TheSoutherner, Hampshire, England, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay in the heart of Oulu!
I have a lot of time for the BW Hotel Apollo. It is so different to most hotels I've been to, which is why it is even more refreshing and why I keep coming back. The rooms albeit very compact with the bathrooms even more so, are super comfortable, the single bed and duvets supplied are the best I've ever slept in! The staff are very warm and engaging, and will do their very best in whichever way they can to help you. The free breakfast is plentiful, and is of a high standard! Another fantastic perk about this hotel is that they serve tea and coffee all day in the Coffee Stop, and that they also leave sweet pastries and fruit out for stayers to enjoy whilst watching the world go by out the big windows. The hotel also has free parking, of which is a big staying point, however in line with the style of the hotel the parking lot is of a very compact style, and the spaces are first come first serve so I recommend arriving early to avoid missing out! Only downside of the hotel is that the Wi-Fi is painfully slow, this did not bother me as I had a good 4G service, but I know this could be a real irritation to some folks. All in all, I love staying at the Hotel Apollo, and I gladly recommend it to anyone seeking something a bit different and Bohemian!
Stayed 1 night in Aug 2018

10/10 Excellent

William

Ihana Hotelli Oulussa
Great hotel! Central location, nice rooms, sauna in bathroom, which was much appreciated after a long drive. Staff was friendly an breakfast was tasty.
Stayed 1 night in Aug 2018

10/10 Excellent

STEPHANIE HL

This hotel made our Oulu stay a fantastic one!
Wonderful hotel, friendly staffs, nice room, fantastic breakfast and afternoon tea. The hotel even lent the bicycles to us, superb👍! We like it so much!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise in the bathroom
Bonus was having sauna in the room.
Stayed 2 nights in May 2018

8/10 Good

Jakob

Liked: Cleanliness, staff & service, room comfort
Good choice
Good hotel. Clean, comfortable, good breakfast and afternoon tea. On the edge of the centre, but within waking distance of everything. It could do with a facelift here and there, but is in acceptable condition. The superior
Stayed 3 nights in May 2018

8/10 Good

Dr I C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Hotel close to railway station. Ground floor bar/disco open until 05:00 didn't cause a problem, just some rowdies disturbing sleep briefly in the early hours. Rooms at end of hotel away from this OK. Breakfast buffet good.

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel, staff helpful. nice locations, does have some parking but may be limited if hotel was busy. Would stay again.
Stayed 1 night in Jan 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Spent three nights in this lovely hotel. It is not a big facility, but has a lot of personalities, very friendly staff. Love the private sauna in my room !! The heated glass in the breakfast keeps the area so COZY !! Feel wonderful when the outside temperature was minus 17 C. Love the tea, coffee and cookies offered through the day in the lobby area.
Stayed 3 nights in Jan 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very pleasant and helpful Breakfast was excellent and the location was superb. The room was comfortable. Overall an excellent hotel
Stayed 2 nights in Nov 2017

8/10 Good

Andrew, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities
Room basic but excellent breakfast
Room quite basic, with tiny, rather cramped WC/shower room. TV made strange buzzing noise and had a limited choice of channels. Quiet at night despite central location near to railway station and shopping area. Reception staff pleasant and efficient. Excellent breakfast included in room price, with a good choice of hot and cold food.
Stayed 3 nights in Sep 2017

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel version of the tiny house craze = GREAT!
Don't let your initial reaction to the room spoil your stay. It may be tiny, but this was a great stay! Incredibly comfortable beds in a well-designed small space. Would have preferred no mini-bar so that the refrigerator could be used to store our own bottled water and snacks, but that is my only complaint - and it's a mild one! Breakfast is a huge elaborate buffet with tons of options and good coffee. The hotel keeps food out all day as well as coffee and a self-serve espresso kiosk, and we enjoyed being able to sit in the lobby at a table to talk and enjoy a coffee and pastry mid-afternoon. Rooms are virtually sound-proof. As mentioned - a great night's sleep. Did not get to check out the sauna - my only regret - but the location is perfect for access to train, bus, city center, food and more. Last but not least - GREAT hotel staff. I highly recommend, and would stay here again if visiting Oulu for sure!
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were the only saving of this stay
Room was small and poky with the single bed being uncomfortable. Room information should be honestly represented in online booking information. No value for money and so bland and basic especially for the price - comparing to other hotels I have stayed at in the last 5 months of travel. I have stayed in much better (not even starred) for much less nightly rate charge. I would seriously think twice before I stayed again at any properties of this global hotel chain.

8/10 Good

Harri

Liked: Cleanliness, room comfort
Good location in Oulu city
Nice hotel, friendly personnel.

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super comfortable
Super excellent

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to centre
The room was comfortable and I appreciated being able to make a hot drink. The wifi and tv worked well. I was lucky and found a parking space but there were not all that many for the size of the hotel (also at Oct 2016 roadworks make access to car park a bit tricky - not hotel's fault at all). Very convenient for the city centre.

10/10 Excellent

MIYO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ミニマムかつ充分な設備、スタッフの方も親切でした。ありがとうございました。
Stayed 1 night in Apr 2024

10/10 Excellent

Jori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parasta on "oikean" hotellin toimivuus palveluineen ja silti edullinen hinta. Mieluummin tulen tänne kuin esimerksi omenaan.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yksin matkaajalle hyvä keskustahotelli
Erittäin mukava pikku hotelli Oulun keskustassa. Hotellin edessä on parkkipaikkoja kadulla, mutta ovat ilmaisia 18-08 ja sunnuntaisin myös tottakai. Huoneet pieniä mutta siistejä, ikkunan saa auki ja hyvä aamiainen.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Tapio

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Keijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023