2/10 Terrible
Joel
Travelled with family
Apr 29, 2024
Disliked: Cleanliness, property conditions & facilities
The check in was horrible. I reserved 4 rooms to pay at the property. I asked the lady at the front desk if we could pay separate and she said yes but only separated 1 room and charged my card for the other 3.
We checked in at 7pm and 1 room was not ready, my room was dirty, the shower curtain was gross. The front check in was dirty with dirt all over the floor.
The pool area seemed well kept at least.
Breakfast was alright except for the bacon that was severely undercooked and no one around to keep things whipped up and clean.
Went to check out and they tried over charging me for a room. Spent a half an hour trying to explaining to the front desk and even showed him my phone with the reservation and still tried to tell me the room should be more. They finally refunded me the money.
Not a great experience and would not stay there again.
Joel
Stayed 2 nights in Apr 2024