Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromOoltewah, United States of America

overnight business stay

Posted 17-Nov-2016
One night stay in town for business meeting, due to prior experience with Hampton, I always try to stay at Hampton. I have been in several on the years and they are always clean and comfortable. Offer good hot breakfast in the mornings.
5out of 5
by A verified traveller fromUS

Clean room, helpful staff

Posted 7-Nov-2016
Pros: clean modern rooms, good breakfast, friendly staff
Cons: pool was not working, but alternative pool options were given
Location: movie theater, restaurants, shopping, starbucks
Room was clean, location was good, hotel staff were helpful but they appeared under staffed as there were times there was no one at the front desk. Pool was closed for repairs but they had made arrangements with another hotel in town to use their pool if guests wanted. Breakfast was great, ffod was good breakfast room was big with lots of seating and very clean.
3out of 5
by A verified traveller fromMinnepolis

disturbing

Posted 3-Oct-2016
Drunk man yelling at someone in the room next door at 6:39AM. Called downstairs. Their response was that they would call them. Heard the phone ring, nit answered. The yelling started all over again at about 7. Several guests banging in their walls, still nothing done. They left. The front desk was surprised I was upset. I wont be back. No soundproofing. If they cant keep things quiet in the early morning they are not too concerned about the safety of their guests or the poor woman he was screaming at. 100% guarantee means nothing at this Hampton Inn
5out of 5
by A verified traveller

Posted 3-Oct-2016
The room was very nice and staff was very accommodating.
5out of 5
by Adam fromFort Collins, CO

Best hotel in Ottumwa

Posted 14-Aug-2016 on Hotels
Hotel is normally great and we still love it. But our A/C didn't work so our room was a bit warm. So they credited us 1 of our 2 nights stay which I thought was fair enough! They would've let us move rooms 2 but we were busy with family stuff so we were only there 2 sleep and eat breakfast so we never moved.
3out of 5
by A verified traveller

Clean but no hot tub!

Posted 8-Aug-2016
We were very satisfied with the cleanliness of the hotel. We chose this one over the AmericInn because we've had good experiences with other Hampton's. However, the hot tub was closed 'indefinitely' and the washing machine was out of order. Had we known the hot tub wasn't working, we would have chose the other hotel and saved $25. There should be a notice put on these websites so people know some of their amenities are no longer in service. On the plus side, the pool wasn't freezing, like many hotels, so my kids were able to enjoy it. I would recommend this hotel to friends but I would advise them to call and make sure everything is in working order before booking.
3out of 5
by Diane fromMissouri

Comfy bed could use other improvements.

Posted 26-Jul-2016 on Hotels
Room was fine. Desk person seemed in a hurry to get back to her phone upon check in. The pool was highly chlorinated and seemed to not be circulating and the hot tub was drained and out of order. Both would have been nice to enjoy after our long car ride.
4out of 5
by A verified traveller

Very clean room, too much chlorine in pool

Posted 26-Jul-2016
Our room was wonderfully clean and fresh! It did need a few minor repairs which I reported but didn't make a big deal of (like broken tile, and a loose doorframe). The pool was nice enough, but too much chlorine for me! Breakfast was okay, there's several choices. It's right next to Hyvee with a Starbucks, so you could go and get whatever you'd like. The hotel coffee was good, though. Convenient to Albia, Moravia, nearby towns. Would stay again, but probably wouldn't swim again.
5out of 5
by A verified traveller

Great convenient hotel

Posted 18-Jul-2016 on Hotels
Stayed at this hotel for an event in Ottumwa. This hotel was in a great location to shopping, restaurants, groceries, and walking trails/park. Staff was very friendly and accommodating.
5out of 5
by Lindsay

This traveller left a rating score only Posted 6-Jul-2016 on Hotels