Ratings based on 117 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Best Hotel in Town

Posted 7-Sep-2017
Pros: Location Cleanliness Comfortable Nice Staff
I grew up in the area and after many years of coming back to visit family and friends, we have decided to stay at the Hampton due to the great experience we have every time. There isn't much to do in town and even the Target across the road closed, but anyone with kids can't beat having Hy-Vee next door for those last minute trips for items you might have forgotten. Decent breakfast and rooms are always clean and comfortable. Overall this is the best hotel we have stayed at in Ottumwa. Recommend to anyone.
Comment from Hotel Management
11-Sep-2017 by wkeely, Hotel Management
Thank you for staying with us and for the wonderful 5 star review. I am pleased that you were happy with your stay and we hope to serve you again
5 out of 5
by A verified traveller

Posted 24-Aug-2017 on Hotels
Comment from Hotel Management
11-Sep-2017
Thank you for staying and for the five star review. We hope to serve you again.
4 out of 5
by Lorin

Posted 29-Jul-2017 on Hotels
Comment from Hotel Management
31-Jul-2017
Thank you for staying with us and for leaving a great 4 star review. I am glad you were happy with your stay. My staff and I hope to serve you again in the future. Have an awesome day.
5 out of 5
by Les

Hampton sweet Hampton

Posted 26-Jul-2017 on Hotels
Every time I stay with Hampton it's always a comfortable hotel no matter where it is!!!
Comment from Hotel Management
31-Jul-2017
Thank you for the wonderful 5 star review. I am pleased you were happy with your stay and that you enjoy staying with Hampton Inns. HAve a great day
4 out of 5
by A verified traveller

Loved it

Posted 22-Jul-2017 on Hotels
Nice hotel, comfortable beds, pool and hot tub were nice too.
Comment from Hotel Management
31-Jul-2017
Thank you for staying with us and for the 4 star review. I really appreciate the feedback from my guests and I am pleased to see you were happy with your stay. I am glad you enjoyed our amenities. We look forward to serving you again, should your travels bring you back our way.
5 out of 5
by A verified traveller

Posted 10-Jul-2017 on Hotels
Comment from Hotel Management
19-Jul-2017
Thank you for staying with us and for the outstanding five star review. My staff and I really appreciate it and we hope to serve you again, should your travels bring you back our way.
5 out of 5
by Bonnie

Hampton atay

Posted 26-Jun-2017 on Hotels
Enjoyed our time at the Hampton. Room was very clean and neat. Breakfast was delicious, especially the fresh fruit.
Comment from Hotel Management
29-Jun-2017
Thank you for staying with us and for leaving us such a wonderful 5 star review. I truly appreciate the feedback form my guests and I am pleased to see that your were happy with your stay. We hope to see you again, should your travels bring you back our way.
4 out of 5
by A verified traveller

Spa Broken!

Posted 12-Jun-2017 on Hotels
The spa was broken which is disappointing for spending $129 a night I wanted to be able to enjoy a spa while the kids swam. The service was good and staff very friendly
Comment from Hotel Management
16-Jun-2017
Thank you for staying with us and for taking the time to leave a review. I know it can be frustrating when you have expectations and they are not met. I sincerely apologize for the inconvenience of the spa being down. Unfortunately we were sent an incorrect part to fix it. It is operational now and we hope you will give us another chance. I am pleased to hear that you received good service from my staff.
5 out of 5
by Kenneth

Posted 11-Jun-2017 on Hotels
Comment from Hotel Management
16-Jun-2017
Thank you for staying with us and for leaving us a 5 star review. I am pleased that you were happy with your stay and we look forward to serving you in the future.
5 out of 5
by Ashley

Posted 11-Jun-2017 on Hotels
Comment from Hotel Management
16-Jun-2017
Thank you for staying with us and my staff and I truly appreciate the 5 star review. I am pleased that you were happy with your stay and we hope to serve you again, should your travels bring you back our way.