Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottumwa, Iowa

Best in town

Posted 22-Nov-2015
Frequent traveller on business. Room was nice, beds were comfortable. The hotel staff was smiley and out going. I will be staying here again.
4 out of 5
Recommended
for Families
by Carrie from Omaha Nebraska

The Lights went out in Ottaumwa!

Posted 11-Nov-2015 on Hotels
Hotel was clean when we walked in! However when we got into our room there were Dead flies in the window seal! Was called by staff to ask how room was told them of dead flies and they never came to clean them up! Pool was fun! Fitness room was a great deal of fun! The lights went out in the early morning, I was a little put off by the staff at what the problem was and how we could not enjoy our morning and got no sympathy from the staff. It was upsetting at the least and we got no discount or anything for the inconviance.
5 out of 5
Recommended
for Couples
by Arash Y.

Family visit

Posted 27-Oct-2015 on Orbitz
I enjoyed my stay at the Hampton Inn. The rooms were clean and nice. It was quiet. The breakfast was very good. It was a great experience. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place!

Posted 19-Oct-2015
My daughter and I were in town to visit a sick relative. Our stay was great. The hotel, room and staff were excellent! We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

good Hotel in an excellent location!

Posted 18-Aug-2015
Pros: location
Cons: no fan in bathroom and the "other roof" system doesn't work to pull air from the bathroom!
Location: Excellent location with everything Ottumwa has to offer close by!
enjoyed our stay and had no problems! and a bit more!
5 out of 5
Recommended
for Everyone
by A verified traveller from Mesa, AZ

Best people, place and food!

Posted 18-Aug-2015
Pros: Everything and the fresh baked cookies in the lobby.
Cons: Nothing
Location: Mall, park with a lake, river and play ground.
Great location with-in walking distance of the mall, a couple restaurants close to the park and highway. Very friendly staff on the top of their game made the stay wonderful. So clean room was well attended towels and sheets seemed new. The FREE breakfast was worth paying for and different each day with some main staples each day too. MUCH MUCH better than other hotels in the area we're there every year for the last 18 and have really missed out staying at other places, this is our first year at the Hilton now it's the ONLY one we'll stay at from hear on out. Tip, the only Starbucks in town is next door inside the grocery store.
5 out of 5
Recommended
for Families
by Joray D.

Great stay

Posted 8-Aug-2015 on Orbitz
We stayed for 2 nights. The breakfast was very good, clean and very friendly staff.
3 out of 5
by A verified traveller

Posted 21-Jun-2015
I have sent 2 reviews already! Great staff, nice room but not nice enough for price and breakfast was below average.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Calif.

Nice & Convenient

Posted 17-Jun-2015
Pros: Hotel is nice and clean. The staff is very friendly and helpful. Breakfast is good. Chocolate chip cookies every afternoon is a very nice touch!
Cons: Nothing
Location: Good location. Easy to get around. There is a mall right across the street and a movie theater a couple blocks away. Also lots of places to eat.
We came in from Northern California to visit family. We stayed in the hotel for 4 nights. We arrived during a horrible thunder storm, power went out just as we walked in but the hotel had generator backup and everything went smoothly.
4 out of 5
Recommended
for Everyone
by A verified traveller

We spent little time in room except for sleeping.

Posted 14-Jun-2015
Pros: Great staff and very clean and looked fairly new.
Cons: Their breakfast was not very good!
Location: located in a quiet area, not much do do in the town itself.
Facilities and area was great, but we were there for a class reunion and spent Friday night all day Saturday and Saturday night doing activities connected to reunion and the banquet Saturday night.