Ratings based on 28 Verified Reviews

4.3 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromOoltewah, United States of America

overnight business stay

Posted 17-Nov-2016
One night stay in town for business meeting, due to prior experience with Hampton, I always try to stay at Hampton. I have been in several on the years and they are always clean and comfortable. Offer good hot breakfast in the mornings.
Comment from Hotel Management
13-Jan-2017 by Wkeely, Hotel Management
Thank you for staying with us. It is always nice to hear great things about our hotel. I am glad to see we meet up to the standards you expect from Hampton Inns.
5out of 5
Recommended
for Everyone
by A verified traveller fromUS

Clean room, helpful staff

Posted 7-Nov-2016
Pros: clean modern rooms, good breakfast, friendly staff
Cons: pool was not working, but alternative pool options were given
Location: movie theater, restaurants, shopping, starbucks
Room was clean, location was good, hotel staff were helpful but they appeared under staffed as there were times there was no one at the front desk. Pool was closed for repairs but they had made arrangements with another hotel in town to use their pool if guests wanted. Breakfast was great, ffod was good breakfast room was big with lots of seating and very clean.
Comment from Hotel Management
13-Jan-2017 by Wkeely, Hotel Management
Thank you for staying with us and taking a little time to give us some feedback on your stay. It is always nice to hear that my staff is helpful and did their best to provide great customer service. I am glad you enjoyed the breakfast. We were very fortunate to have alternate accommodations for our pool, which along with the spa are back up and running. We hope to see you again should your travels bring you back our way.
3out of 5
Recommended
for Everyone
by A verified traveller fromMinnepolis

disturbing

Posted 3-Oct-2016
Drunk man yelling at someone in the room next door at 6:39AM. Called downstairs. Their response was that they would call them. Heard the phone ring, nit answered. The yelling started all over again at about 7. Several guests banging in their walls, still nothing done. They left. The front desk was surprised I was upset. I wont be back. No soundproofing. If they cant keep things quiet in the early morning they are not too concerned about the safety of their guests or the poor woman he was screaming at. 100% guarantee means nothing at this Hampton Inn
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Oct-2016
The room was very nice and staff was very accommodating.
3out of 5
Recommended
for Everyone
by A verified traveller

Clean but no hot tub!

Posted 8-Aug-2016
We were very satisfied with the cleanliness of the hotel. We chose this one over the AmericInn because we've had good experiences with other Hampton's. However, the hot tub was closed 'indefinitely' and the washing machine was out of order. Had we known the hot tub wasn't working, we would have chose the other hotel and saved $25. There should be a notice put on these websites so people know some of their amenities are no longer in service. On the plus side, the pool wasn't freezing, like many hotels, so my kids were able to enjoy it. I would recommend this hotel to friends but I would advise them to call and make sure everything is in working order before booking.
4out of 5
Recommended
for Everyone
by A verified traveller

Very clean room, too much chlorine in pool

Posted 26-Jul-2016
Our room was wonderfully clean and fresh! It did need a few minor repairs which I reported but didn't make a big deal of (like broken tile, and a loose doorframe). The pool was nice enough, but too much chlorine for me! Breakfast was okay, there's several choices. It's right next to Hyvee with a Starbucks, so you could go and get whatever you'd like. The hotel coffee was good, though. Convenient to Albia, Moravia, nearby towns. Would stay again, but probably wouldn't swim again.
4out of 5
Recommended
for Everyone
by A verified traveller fromOttumwa, Iowa

Best in town

Posted 22-Nov-2015
Frequent traveller on business. Room was nice, beds were comfortable. The hotel staff was smiley and out going. I will be staying here again.
5out of 5
Recommended
for Everyone
by A verified traveller

Great place!

Posted 19-Oct-2015
My daughter and I were in town to visit a sick relative. Our stay was great. The hotel, room and staff were excellent! We would stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller fromOhio

good Hotel in an excellent location!

Posted 18-Aug-2015
Pros: location
Cons: no fan in bathroom and the "other roof" system doesn't work to pull air from the bathroom!
Location: Excellent location with everything Ottumwa has to offer close by!
enjoyed our stay and had no problems! and a bit more!
5out of 5
Recommended
for Everyone
by A verified traveller fromMesa, AZ

Best people, place and food!

Posted 18-Aug-2015
Pros: Everything and the fresh baked cookies in the lobby.
Cons: Nothing
Location: Mall, park with a lake, river and play ground.
Great location with-in walking distance of the mall, a couple restaurants close to the park and highway. Very friendly staff on the top of their game made the stay wonderful. So clean room was well attended towels and sheets seemed new. The FREE breakfast was worth paying for and different each day with some main staples each day too. MUCH MUCH better than other hotels in the area we're there every year for the last 18 and have really missed out staying at other places, this is our first year at the Hilton now it's the ONLY one we'll stay at from hear on out. Tip, the only Starbucks in town is next door inside the grocery store.