Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

good Hotel in an excellent location!

Posted 18-Aug-2015
Pros: location
Cons: no fan in bathroom and the "other roof" system doesn't work to pull air from the bathroom!
Location: Excellent location with everything Ottumwa has to offer close by!
enjoyed our stay and had no problems! and a bit more!
5 out of 5
Recommended
for Everyone
by A verified traveller from Mesa, AZ

Best people, place and food!

Posted 18-Aug-2015
Pros: Everything and the fresh baked cookies in the lobby.
Cons: Nothing
Location: Mall, park with a lake, river and play ground.
Great location with-in walking distance of the mall, a couple restaurants close to the park and highway. Very friendly staff on the top of their game made the stay wonderful. So clean room was well attended towels and sheets seemed new. The FREE breakfast was worth paying for and different each day with some main staples each day too. MUCH MUCH better than other hotels in the area we're there every year for the last 18 and have really missed out staying at other places, this is our first year at the Hilton now it's the ONLY one we'll stay at from hear on out. Tip, the only Starbucks in town is next door inside the grocery store.
3 out of 5
by A verified traveller

Posted 21-Jun-2015
I have sent 2 reviews already! Great staff, nice room but not nice enough for price and breakfast was below average.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Calif.

Nice & Convenient

Posted 17-Jun-2015
Pros: Hotel is nice and clean. The staff is very friendly and helpful. Breakfast is good. Chocolate chip cookies every afternoon is a very nice touch!
Cons: Nothing
Location: Good location. Easy to get around. There is a mall right across the street and a movie theater a couple blocks away. Also lots of places to eat.
We came in from Northern California to visit family. We stayed in the hotel for 4 nights. We arrived during a horrible thunder storm, power went out just as we walked in but the hotel had generator backup and everything went smoothly.
4 out of 5
Recommended
for Everyone
by A verified traveller

We spent little time in room except for sleeping.

Posted 14-Jun-2015
Pros: Great staff and very clean and looked fairly new.
Cons: Their breakfast was not very good!
Location: located in a quiet area, not much do do in the town itself.
Facilities and area was great, but we were there for a class reunion and spent Friday night all day Saturday and Saturday night doing activities connected to reunion and the banquet Saturday night.
4 out of 5
Recommended
for Families
by Daniel from North Little Rock, AR

Clean and modern

Posted 2-Jun-2015 on Hotels
Hotel seems to be fairly new, and it's very clean and well kept. Staff was friendly and helpful. Free breakfast buffet met our expectations with a good variety of offerings. My only complaint was that the hotel had booked a number of little league baseball teams over the weekend and there were lots of kids running up and down the halls shrieking until about 11 PM. (Kids are going to be kids.) Would probably stay here again but would hope for a quieter experience.
4 out of 5
Recommended
for Business Travellers
by Majid from Chicago

Iowa

Posted 29-May-2015 on Hotels
The Hotel was overall clean and reasonable amenities. The only issue I had the exhaust fan in the room was making noise and every 60 seconds would turn on all night. I was so tired that did not even bother to call front desk to change my room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Smell of chlorine was overpowering thru out hotel

Posted 25-May-2015
They were nice enough to let us use a fan in the room so we could sleep like at home,but charge $10.70 for rollaway.
4 out of 5
Recommended
for Everyone
by A verified traveller

Dry air

Posted 27-Apr-2015
Location: Close to shopping and restaurants.
The only problem I have is that there is no humidly in the rooms. The air was as dry as can be. Difficult to sleep when you had to keep waking up for a sip of water. Even had the heat turned down. Otherwise, a very nice place to stay.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 23-Mar-2015 on Hotels