Ratings based on 122 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Christa

Posted 23-Oct-2017 on Hotels
Needs updated ! Staff were never around for checking in or out had to wait both times
Comment from Hotel Management
30-Oct-2017
Thank you for staying and leaving this review. I truly appreciate the feedback and will work with my staff to try and correct the issues you mentioned. Have a great day.
5 out of 5
by A verified traveller

Nice place

Posted 20-Oct-2017 on Hotels
Nice place. Staff is friendly and room is very comfortable.
Comment from Hotel Management
30-Oct-2017
Thank you for staying with us and for the wonderful 5 star review. I truly appreciate the feedback from my guests and it is always nice to hear great things about my staff. have a great day.
4 out of 5
by Michael

OK, but pool/spa is closed.

Posted 1-Oct-2017 on Hotels
Place was fine, but disappointed that the pool and spa were closed for repairs.
Comment from Hotel Management
30-Oct-2017
Thank you for staying with us. I am sorry that the pool and spa were closed for repairs, but the safety of my guests is very important. We hope to serve you again. Have a wonderful day.
4 out of 5
by Kendra

Posted 18-Sep-2017 on Hotels
Overall, only disappointment was the pool was being serviced and therefore unavailable. Staff were nice. Business center decent. Breakfast staff was very friendly & worked hard to keep things refilled promptly.
Comment from Hotel Management
26-Sep-2017
Thank you for staying with us and for the four star rating. I really appreciate the feedback and truly apologize for the pool being down for renovations. I am pleased to hear the compliments about my staff and will certainly pass that along to them. We hope to serve you again.
5 out of 5
by Ronald

Posted 7-Sep-2017 on Hotels
Every thing was very good except for the noise in the room from the adjacent elevator.
Comment from Hotel Management
11-Sep-2017
Thank you so much for staying with us and for the 5 star review. I am pleased to see that you were happy with your stay. I do apologize for any noise you experienced. We do hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Best Hotel in Town

Posted 7-Sep-2017
Pros: Location Cleanliness Comfortable Nice Staff
I grew up in the area and after many years of coming back to visit family and friends, we have decided to stay at the Hampton due to the great experience we have every time. There isn't much to do in town and even the Target across the road closed, but anyone with kids can't beat having Hy-Vee next door for those last minute trips for items you might have forgotten. Decent breakfast and rooms are always clean and comfortable. Overall this is the best hotel we have stayed at in Ottumwa. Recommend to anyone.
Comment from Hotel Management
11-Sep-2017 by wkeely, Hotel Management
Thank you for staying with us and for the wonderful 5 star review. I am pleased that you were happy with your stay and we hope to serve you again
5 out of 5
by A verified traveller

Posted 24-Aug-2017 on Hotels
Comment from Hotel Management
11-Sep-2017
Thank you for staying and for the five star review. We hope to serve you again.
4 out of 5
by Lorin

Posted 29-Jul-2017 on Hotels
Comment from Hotel Management
31-Jul-2017
Thank you for staying with us and for leaving a great 4 star review. I am glad you were happy with your stay. My staff and I hope to serve you again in the future. Have an awesome day.
5 out of 5
by Les

Hampton sweet Hampton

Posted 26-Jul-2017 on Hotels
Every time I stay with Hampton it's always a comfortable hotel no matter where it is!!!
Comment from Hotel Management
31-Jul-2017
Thank you for the wonderful 5 star review. I am pleased you were happy with your stay and that you enjoy staying with Hampton Inns. HAve a great day
4 out of 5
by A verified traveller

Loved it

Posted 22-Jul-2017 on Hotels
Nice hotel, comfortable beds, pool and hot tub were nice too.
Comment from Hotel Management
31-Jul-2017
Thank you for staying with us and for the 4 star review. I really appreciate the feedback from my guests and I am pleased to see you were happy with your stay. I am glad you enjoyed our amenities. We look forward to serving you again, should your travels bring you back our way.