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Indoor pool
Premium bedding, pillow top beds, desk, laptop workspace
Premium bedding, pillow top beds, desk, laptop workspace
Premium bedding, pillow top beds, desk, laptop workspace

Guest reviews

4.3 out of 5 Excellent
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationConfederation Park4 min walk
Popular LocationOttawa City Hall6 min walk
Popular LocationRideau Centre7 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)21 min drive

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  • Studio, 1 Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 4
    More detailsStudio, 1 Queen Bed
  • Suite, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 750 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed
  • Suite, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 750 sq ft
    • Sleeps 4
    More detailsSuite, 2 Queen Beds
  • Deluxe Suite, 1 King Bed with Sofa bed

    4.6/5 guest room rating

    Room amenities

    • 900 sq ft
    • Sleeps 4
    More detailsDeluxe Suite, 1 King Bed with Sofa bed
  • Studio, 2 Queen Beds

    Room amenities

    • 600 sq ft
    • Sleeps 4
    More detailsStudio, 2 Queen Beds

About this area

Ottawa

Located in Ottawa, The Carleton Suite Hotel is in the city centre. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jacques Cartier Park and Lansdowne Park. Museum of Nature and Canada Aviation and Space Museum are not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Our guests appreciate the hotel's central location.
Visit our Ottawa travel guide
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Popular Location

What's nearby

  • Confederation Park - 4 min walk
  • Ottawa City Hall - 6 min walk
  • Rideau Centre - 7 min walk
  • Peace Tower - 9 min walk
  • Parliament Hill - 9 min walk

Getting around

  • Bayview Station - 4 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.) - 21 min drive

Restaurants

  • Tim Hortons — 1 min walk
  • Clocktower Elgin - 4 min walk
  • Johnny Farina's - 4 min walk
  • Le Moulin De Provence - 5 min walk
  • Bridgehead - 5 min walk

About this property

The Carleton Suite Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a spa tub, a sauna and a 24-hour business centre are on-site. All 177 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include microwaves and coffee makers. Complimentary wireless Internet access and room service (during limited hours) are standard, as are LCD TVs with cable channels.
The Carleton Suite Hotel offers 177 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 25 per day
  • Parking height restrictions apply

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference space (7635 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 4 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the lobby is located on the 4th floor.

Renovations and closures

This property is closed until further notice.
This property is undergoing renovations from 30 September 2019 to 30 November 2020 (completion date subject to change).
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 85 per accommodation, per stay
Dogs and cats only
2 per room (up to 75 lb/34 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.00 per day.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per stay
  • Rollaway bed fee: CAD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Residence Inn Marriott Ottawa Downtown Hotel
Residence Inn Marriott Ottawa Downtown
Ottawa Residence Inn
Residence Inn Ottawa Downtown Hotel Ottawa
The Carleton Suite Hotel Hotel
The Carleton Suite Hotel Ottawa
The Carleton Suite Hotel Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at The Carleton Suite Hotel and receive a full refund?
Yes, The Carleton Suite Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Carleton Suite Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Carleton Suite Hotel?
As of Sep 18, 2020, prices found for a 1-night stay for 2 adults at The Carleton Suite Hotel on Oct 2, 2020 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Carleton Suite Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
Is The Carleton Suite Hotel pet-friendly?
Yes, The Carleton Suite Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 34 kg per pet. There's a fee of CAD 85 per accommodation, per stay.
How much is parking at The Carleton Suite Hotel?
Self-parking is available for CAD 25 per day.
What time is check-in at The Carleton Suite Hotel?
Check-in is from 4 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Carleton Suite Hotel?
Checkout is at noon.
Where is The Carleton Suite Hotel located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Parliament Hill and Rideau Centre are also within 10 minutes.
4.3
Excellent
1,000 reviews
5 - Excellent
445
4 - Good
431
3 - Okay
92
2 - Poor
23
1 - Terrible
9

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The location was great. The room was spacious. I look forward to seeing the property post reno.
Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

3/5 Okay

Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a renovated room and upon my arrival didn’t receive the request. The girl at the front desk moved a few things around and was able to grant my request. I was pleased because that is the main reason I booked this property
Stayed 2 nights in Sep 2020

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
We were given an old room and the whole main floor is still under construction. I am sure it will be nice when it is done, but I would wait until then before booking this hotel.
Stayed 2 nights in Sep 2020