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Overview of The Carleton Suite Hotel

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Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
43-inch LCD TV with cable channels, TV, pay movies

The Carleton Suite Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationParliament Hill9 min walk
    Popular LocationByward Market Square13 min walk
    Popular LocationNational Gallery of Canada15 min walk
    AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)20 min drive

Choose dates to view prices

Deluxe Suite, 1 King Bed with Sofa bed

4.6/5 guest room rating
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

4.9/5 guest room rating
  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

4.9/5 guest room rating
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

4.6/5 guest room rating
  • 750 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Ottawa

Located in Ottawa, The Carleton Suite Hotel is in the city center. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jacques Cartier Park and Lansdowne Park. Museum of Nature and Canada Aviation and Space Museum are not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Popular Location

What's nearby

  • Confederation Park - 4 min walk
  • Ottawa City Hall - 6 min walk
  • Parliament Hill - 9 min walk
  • Byward Market Square - 13 min walk
  • National Gallery of Canada - 15 min walk

Getting around

  • Bayview Station - 4 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Tim Hortons — 1 min walk
  • Clocktower Elgin — 4 min walk
  • Grounded Kitchen — 4 min walk
  • Kasbah Village Moroccan Cuisine — 4 min walk
  • Johnny Farina's — 4 min walk

About this property

The Carleton Suite Hotel

Eco-friendly Ottawa hotel in Downtown Ottawa, walk to Parliament Hill
An indoor pool, a 24-hour fitness center, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a spa tub, and a sauna are onsite. All 177 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include microwaves and coffee makers. Free WiFi and room service are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
The Carleton Suite Hotel offers 177 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 coffee shop/café
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Conference space (7635 square feet)
  • Meeting rooms - 9

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the lobby is located on the 4th floor.

Renovations and closures

The following facilities or services will be unavailable from January 1 2021 to May 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 10.00 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 85 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marriott Ottawa Downtown
Marriott Residence Inn Ottawa Downtown
Residence Inn Marriott Hotel Ottawa Downtown
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Residence Inn Ottawa Downtown
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Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 448 out of 992 reviews
5 - Excellent 45%
Rating 4 - Good. 420 out of 992 reviews
4 - Good 42%
Rating 3 - Okay. 87 out of 992 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 992 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 992 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located downtown close to the CR Rideau Shopping Center. Beautiful suites & hotel. I recommend this place!
Stayed 2 nights in Mar 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness
Building in renovation, rooms are cleaned, size of smaller then expected. But staff agreed to change our room for a bigger one. Hôtel seemed empty.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great value. Great location, service, rooms, and hotel altogether. Room was very clean and water pressure was phenomenal. 25$ for underground parking for the length of stay.
Stayed 2 nights in Mar 2021

2/5 Poor

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Their bedding is super thin blankets, the noice of the fan was insane loud. I booked for a family of 4 two teenage girls that had to sleep on a sofa their was no extra bed
Stayed 1 night in Feb 2021