Ratings based on 2,807 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromtoronto

Great hotel with a better restaurant.

Posted 28-Mar-2017
Room is nice and well equipped but the restaurant and staff are great. Ask Kim for the Deep Dive drink.
4out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Great location in Central Ottawa.

Posted 23-Mar-2017
Pros: Location was great
Location: Right in the heart in everything. Near Parliament Hill, museums, Byward Market, shops and restaurants.
The renovations are great. The hotel is clean and modern looking. Check in and check out was easy and the room was large and clean.
4out of 5
by A verified traveller

Posted 19-Mar-2017
Pros: Very central and clean
Cons: The glass insert in the bathroom door is very nice but not practical when someone Is up earlier than others. The entire room lights up.
Location: Very central - walking distance to the University of Ottawa, the Rideau Center and the Byward Market
The hotel was clean and the location was excellent. The beds were very comfortable and our floor was quiet. Our only complaint was the glass insert in the bathroom door which illuminated the entire room at night and again in the morning when one member of our party used the facilities.
4out of 5
Recommended
for Everyone
by A verified traveller fromJo

Gr8 location and awesome staff

Posted 18-Mar-2017
Pros: location and staff
Location: 2 nearby bus stops which makes it convenient for moving around. it is also a walking distance from the parliament, reduo mall & dinning options
i was attending a conference and visiting Ottawa for the first time, the staff were very supportive in suggesting places and giving directions.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Mar-2017
We had a great time :) The bathroom was clean and updated. The bed were comfotavle but there was no top sheet, to me that's a little weird. The pool was too cool
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 15-Mar-2017
Great experience hotel was clean great service too. Very friendly and breakfast food and bar was great too
5out of 5
Recommended
for Everyone
by A verified traveller

Clean, walking distance to amenities

Posted 1-Mar-2017
Pros: Clean, up to date and close to UofO
Stayed overnight for an event at University of Ottawa. Walk was short. Hotel is upgraded, clean and has a restaurant/bar on site.
2out of 5
by A verified traveller fromJH

Elevated Experience

Posted 24-Feb-2017
Decor needs to move into the 21st century. Bright colours sadly lacking. Dirty room around bathtub, mold and gunge and dust on remote. Tub chair ripped in seat and sharp staples loose.
4out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Comfortable hotel ideally located for Winterlude

Posted 22-Feb-2017
Pros: Clean and comfortable room in a central location but with little noise. Shares a pool and fitness centre with Les Suites Hotel next door.
Cons: Parking rate of $23 is a little high considering the other options but it at least had in and out privileges.
Location: Across the street from the Rideau Centre. Great location within walking distance of Parliament Hill&short walk to the restaurants in the Byward Market
Stayed for a weekend during Winterlude and hotel was in a perfect spot to walk to Confederation Park activities and skating on the canal and not have to worry about parking and traffic. The hotel is easily accessed from the Queensway (417) despite construction all around Ottawa. The room had all the amenities you would expect and access to a pool/whirlpool and fitness centre. Didn't use the on site restaurant as there are plenty of dining options within a 5-10 minute walk.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Feb-2017
Great stay! Room was quiet, comfortable and clean.