Ratings based on 1,252 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Très bien situé, centre-ville d'Ottawa

Posted 20-Feb-2017
Pros: Petit-déjeuner
Nous avons aimé notre expérience car hotel est à 2 pas du canal Rideau et du marché By. Magnifique we de patinage sur le canal!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Feb-2017
Great stay! Room was quiet, comfortable and clean.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 12-Feb-2017
Great Hotel, Parking is a bit of an issue though. Parking garages across the street but at a cost of $25/day. Other than that things were very good inside the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller

Well located, friendly staff

Posted 9-Feb-2017
The hotel is very well located. We were only a 5 mins walk away from the canal Rideau and the Market. The staff were all really nice and helpful. They have my son a small stuffed animal when we arrived. We unfortunately forgot it there. My son was so sad, so I called and asked if they could mail it back to be and I would pay shipping. The manager of front desk told me not to worry about shipping and that he would send it to me. 4 days later I received it and it had 4 stuffed animals. That made or little boy happy. They didn't have to do it. They could have thought my request for a small stuffed animal was silly, instead they went the extra mile. Really please with our service there. The room were nice and clean
5out of 5
Recommended
for Everyone
by A verified traveller fromMontreal

great location downtown

Posted 6-Feb-2017
Pros: location
everything was fine, room a bit small but very conveniently located
5out of 5
Recommended
for Everyone
by A verified traveller fromToronto

Great hotel, great location

Posted 25-Jan-2017
Pros: Pretty much everything.
Cons: Some cities have shuttles which service several downtown hotels from the airport. That would be a nice bonus as the taxi fare was not cheap.
Location: Close to the Byward Market, Parliament, NAC, downtown and the Canal.
Excellent hotel all around. Check-in was quick and painless. Staff were very personable - I even heard one of the cleaning staff singing! The room was clean, modern, quiet and well apportioned. Very nice on-site dining as well. Good workout room.
3out of 5
Recommended
for Everyone
by A verified traveller fromOttawa

Bel hôtel propre près du centre-ville

Posted 23-Jan-2017
Pros: L'endroit où il est situé, la propreté, très discret et pas de bruit
Cons: Le lit était vraiment très dur (matelas), nous avons très mal dormi.
Location: Super, tout était parfait.
Hôtel super bien situé, bon prix. Parking accessible, hôtel tranquille, directement au centre-ville.
5out of 5
Recommended
for Everyone
by A verified traveller fromMontreal

Excellent for conférence at Shaw Center.

Posted 18-Jan-2017
Near to turistis spots. Excellent for conférence at Shaw Center.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jan-2017
Really great location across from Rideau Center and 4 minute walk to Shaw centre.
3out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 15-Jan-2017
Staff varied from very good to disinterested. Most rooms are shower only, no bath. This was a problem for me and not obvious at time of booking. No interest from staff who were on when I checked in and no effort to find me a room with a bath despite fact I was staying for 6 nights. Average hotel experience.