Ratings based on 2,237 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Toronto, ON

Lovely hotel great location

Posted 26-Aug-2015
Pros: Location
Location: Parliament Hill, Market District, Shopping
We stayed at this hotel for 1 night while visiting Ottawa with friends from Australia and family. The location was amazing,easy walking distance to Parliament Hill and the Market District. The hotel was very clean and the room modern and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2015
Pros: Clean comfortable room with all necessary amenities
Cons: Draft from A/C unit blows directly onto bed and can be uncomfortable. Noise from outside service vehicles was loud early in the morning.
Location: Great location close to the Rideau Centre, Byward Market, lots of restaurants, shopping, etc.
Good room at a reasonalbe price located in the heart of the city.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mascouche Québec

Hôtel au centre-ville

Posted 23-Aug-2015
Chambre un peu petite Insonorisation inadéquate Dans l'ensemble, l'hôtel est bien.
4 out of 5
Recommended
for Everyone
by A verified traveller from Manitoba

Good Downtown Hotel

Posted 22-Aug-2015
Pros: As above.
This hotel is in a great location and within walking distance to parliament, the market, and many of the downtown museums. It was family friendly and close to the RIdeau Centre. It is easy to find and provides quick access for getting around the city and back to the queensway - a plus over some of the other hotels which are further into the downtown. Pool is small but it was enough for the kids.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Great location

Posted 21-Aug-2015
Pros: Staff and location
Cons: The rooms could be updated
Location: The Rideau Centre is across the road the market is a 3 minute walk away
The hotel is in a great location, close to the Byward Market and the staff was fantastic
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Aug-2015
Pros: Close to the Rideau centre
Cons: Parking price
Location: Lots of bars restraunts walking distance
Lovely hotel staff are great. Good location we stay every year at Christmas for a weekend of shopping
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel bien situé

Posted 16-Aug-2015
Pros: Hôtel propre et tranquille
Bien situé pour visiter les attraits touristiques à pied. Près du parlement et du marché by.
4 out of 5
Recommended
for Everyone
by A verified traveller from Burlington, Ontario

Great Location & nice hotel

Posted 14-Aug-2015
Cons: Need dress drawers.
We love the location of the hotel which is in close proximity to Bi Ward Markets, Parliament Hills and Museum. Hotel is quite modern in décor. Rooms are not huge but good size, nicely configured and very comfortable. Staff are efficient and friendly. Parking is convenient with easy access to hotel. Overall experience is positive and we would come back to stay in the same hotel again on our next visit. No problem to recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveller from Barrie On. Canada

Great downtown location!

Posted 13-Aug-2015
Pros: The room was compact but well designed. Liked the big double size shower and the king bed!
Cons: The parking situation.
Location: Wonderful location! Byward Market, restaurants and attractions all within walking distance.
Liked the room. Bed was very comfortable. Had a lot of difficulty with parking garage...not enough spots on level 3 and the parking arm wouldn't rise to let people out. This happened 4 times in one weekend.Spoke to hotel staff at front desk several times and each said they hadn't heard of it being an issue even though there were many cars in line waiting to get out and having the same difficulty. When I reported it on a Monday at checkout time, the staff contacted the parking contractor and assured me it would be fixed, The total cost of parking was removed from my bill. This was much appreciated!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Aug-2015
Très bien situé. près du marché et assez près du Parlement.