Dear Pui Ya, Thank you for your review and I'm pleased to hear that you enjoyed your spacious and comfortable suite! It would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Cher Martin, nous vous remercions pour votre excellente évaluation et ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour dans le centre-ville d'Ottawa !

Cher Jean-Noël, Nous vous remercions pour votre excellent commentaire sur notre fantastique emplacement au centre-ville et sur la propreté de nos suites ! Je me réjouis de vous accueillir à nouveau lors de votre prochain séjour à Ottawa !

Dear Karim, Thank you for your 5/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Sylvie, Thank you for your excellent review and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Pierre luc, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Chère Marina, Merci pour votre excellent commentaire et je suis heureux que notre équipe vous ait fourni des serviettes rapidement après que vous les ayez demandées. Ce sera un plaisir de vous accueillir à nouveau lors de votre prochain séjour dans le centre-ville d'Ottawa !

Dear Sephora, Thank you for your 5/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Marco, Thank you for your excellent review of your recent stay with us! It would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Pierre-Richard, Thank you for your good rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Amelie, The hot tub has been removed from our website as we need to replace the jets of the hot tub, and given that the plumbing of these jets run along the interior of the pool structure – it is a very significant job. For now, we are concentrating on our suite renovations. It would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Valérie, Thank you for your 4/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Noura, Thank you for your "thumbs-up"! It would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Kevork, Thank you for your 5/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Chère Catherine, Merci pour votre note de 3/5. La zone de la piscine est vérifiée toutes les heures et je m'excuse si vous avez senti que la zone était sale. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa !

Dear Melissa, Thank you for your 5/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Cher Marc, Merci pour vos aimables paroles concernant les membres de notre équipe, notre fantastique emplacement au centre-ville et nos suites ! Le bruit diurne que vous avez entendu est dû à des travaux de construction dans le parking public situé 4 étages en dessous de notre hall. Ce garage n'appartient pas aux Suites. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa!

Chère Marie-Ève, Le dynamitage provient d'un projet de construction à côté du Centre Rideau sur lequel nous n'avons aucun contrôle. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa!

Dear Eric, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Mathieu, Thank you for your 5/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Mercedes, Thank you for your review. First and foremost, I want to extend my sincerest apologies for the disruption caused by the loud noise that kept you up during your one-night stay. We understand how important a good night's sleep is for our guests, and it deeply concerns us to hear that your experience was impacted in such a negative way. Upon receiving your feedback, we immediately took action and conducted a thorough inspection of the unit in question. However, despite our best efforts, we were unable to replicate the issue you encountered. Nonetheless, please rest assured that we take your complaint very seriously, and we are committed to ensuring that such incidents are minimized in the future. Our Front Desk Supervisor has been in contact with you and I do hope you will stay with us again in future.

Dear Chang Zheng, It was a pleasure to host you and I appreciate your 5/5 rating! I look forward to welcoming you again on your next stay in downtown Ottawa!

Dear François, It was a pleasure to host you and thank you for your 5/5 rating! I look forward to welcoming you again on your next stay in downtown Ottawa!

Chère Julie, Merci pour votre excellent avis et je suis heureux d'apprendre que vous avez apprécié nos suites spacieuses et bien équipées ! Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa!

Dear Marie-Hélène, Thank you for your review and I do hope you connected with us during your one-night stay as we never want our valued guests to leave unsatisfied. Unfortunately, we were having WIFI issues which have since been resolved. It would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Hassania El, Thank you for your 4/5 rating and I'm pleased you and your family enjoyed our spacious suites! It would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Julie, Thank you for your 5/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Nicole, Thank you for your 4/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Chère Manon, Merci pour votre commentaire et je suis heureux que vous ayez apprécié notre fantastique emplacement au centre-ville! Comme vous ne le saviez peut-être pas, le parking situé à côté de l'hôtel n'appartient pas à Les Suites et est actuellement en cours de rénovation. Ce sera un plaisir de vous accueillir à nouveau lors de votre prochain séjour à Ottawa!

Dear François, Thank you for your good review and I'm pleased you enjoyed your kitchen in your suite! It would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Elena, Thank you for your review. Our Guest Service Manager did take your claim very seriously. Unfortunately, you and your spouse decided to make a scene in the lobby and video taped our team threatening to share videos on social media if we did not provide a full refund. Our Guest Services Manager did move forward with adequate recovery to your account, and we have since reviewed the situations with our team.

Cher A., Merci pour votre excellent avis sur nos suites spacieuses et confortables ! Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa!

Dear Alex, Thank you for your rating. I do hope you connected with us during your stay so that we could rectify any issue you may have had. We never want our valued guests to leave unsatisfied. It would be a pleasure to host you again on your next stay in downtown Ottawa!

Cher Shunmoogum, Merci pour votre avis et je suis déçu que vous n'ayez pas apprécié nos chambres d'hôtel. Ces chambres, au nombre de 6, sont toutes situées aux 2ème et 3ème étages. J'espère que vous avez contacté nous pendant votre séjour, car nous ne voulons jamais que nos précieux invités repartent déçus. Ce serait un plaisir de vous accueillir à nouveau à l'avenir.

Dear Johanne, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Jessica, Thank you for your 5/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Raheem, I do hope you connected with us during your stay as we never want our valued guests to leave unsatisfied. It would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Chère Catherine, Merci pour votre excellente critique mentionnant nos lits confortables ! Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa!

Dear Vanessa, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Cher Philippe, Merci pour votre avis. J'apprécie que vous nous fassiez part de vos commentaires concernant les équipements de cuisine de nos suites. Si vous avez besoin de commodités supplémentaires non fournies par l'hôtel, notre équipe de la réception est toujours disponible pour diriger nos précieux clients vers les magasins où acheter (il y a un magasin à un dollar à un pâté de maisons). Le bain à remous en panne est signalé sur notre site Web et sur d'autres sites tiers. Je vous présente mes sincères excuses pour les problèmes que vous avez rencontrés avec l'accès au garage à côté de l'hôtel. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain séjour au centre-ville d'Ottawa !

Dear Samuel, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Julien, Thank you for your 5/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Marie Michele, Thank you for your review and I apologize that you did not enjoy your one-night stay with us. For your information, because we are a family-friendly hotel, we do not place furniture on our balconies as it's a safety issue for our younger guests. During your stay, our hotel was at high occupancy and our three elevators will seem slower than normal. The out-of-order hot tub is noted on our website and on all 3rd party sites. Meals can be purchased at the Presse Cafe located off our lobby. It would be a pleasure to host you again in future.

Dear Isabelle, Thank you for your review and for acknowledging our hotel’s great downtown location and our well-equipped suites! As you may not have been aware, the parking garage next to the hotel is not owned by Les Suites and parking for taller vehicles is limited to the first floor. Our Front Desk Agents are always available to re-direct our valued guests to other nearby parking facilities. After receiving your review, our Housekeeping Team checked the sofabed in the suite you occupied and there are no bed bugs. You also did not report this during your stay. During prime check-in and check-out times, our three elevators are busy. It would be a pleasure to host you again in future.

Dear Jean-Guy, Thank you for your 5/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Sylvain, Thank you for your 4/5 rating and it would be a pleasure to host you again on your next stay in downtown Ottawa!

Dear Nathalie, Thank you for your 4/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!

Dear Sonia, Thank you for your 4/5 rating and it would be a pleasure to welcome you again on your next stay in downtown Ottawa!